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What is Product Management by
Symantec Sr. Product Manager
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John Meehan
TONIGHT’S SPEAKER
What is Product
Management?
John Meehan
So who am I?
● Originally from New York state
● Got my B.S. in Computer Science from Rochester Institute of Technology
Rochester, Winter time
So who am I?
● Originally from New York state
● Got my B.S. in Computer Science from Rochester Institute of Technology
● Moved to Los Angeles
● Got a job with Symantec - 2008
● Moved into engineering management - 2012
● Moved into product management - 2016
What do I work on?
● Norton Security for Mac
● New growth products
Why give this talk?
● I transitioned over to PM (not something I went to school for)
● I had an idea of what the position was
● When I started, I got a vague PPT of what the position entailed
● I had to define my position
What is Product Management?
?
“Product management is the practice of
strategically driving the development, market
launch, and continual support and improvement
of a company’s products.”
“A product manager can be thought of as the
CEO of the product.”
“The product manager is responsible for the
strategy, roadmap, and feature definition for
that product or product line.”
“Product management is an organizational function that guides every
step of a product’s lifecycle: from development, to positioning and
pricing, by focusing on the product and its customers first and foremost.
To build the best possible product, product managers advocate for
customers within the organization and make sure the voice of the market
is heard and heeded.”
So what is Product Management then?
Now, let me show you.
Let’s redefine the question from “what are the roles
and responsibilities?” to “what does your day to day
look like?”
This is product management.
My week usually breaks down into the following categories of meetings:
● Engineering
● UX
● Business
● Marketing
● Process
● Work
Let’s walk through each category and review.
Engineering
Meetings:
● Stand ups
● Sprint demo
● Requirement reviews
● Status review
● Design review
● Release schedule review
Engineering
● Standups
○ Objective: To see what the engineering team is working on that day and if there are any
blockers
○ PM Expectation: To answer any questions relating to the requirements
● Sprint Demo
○ Objective: To review work done in a given time period
○ PM Expectation: To review and sign off on the work done
○ This is the chance for you to review how engineering implemented your requirements
● Requirements review
○ Objective: To walk the engineering team through new product requirements
○ PM Expectation: That you know what you want and the requirements accurately reflect the ask
Engineering
● Status Review
○ Objective: To review the current status of the work engineering has committed to
○ PM Expectation: To listen
● Design Review
○ Objective: To review the engineering design of a requirement or feature
○ PM Expectation: None
○ PMs are not required for these meetings but if you understand how a feature works at the
most basic level, you’ll have an even better understanding of how your product works
● Release Schedule Review
○ Objective: To review dates of product releases
○ PM Expectations: To listen and help prioritize work
?
Engineering
● Do I need to know how to program?
○ No, but it helps
○ One of the biggest parts of the job is working with engineers. It helps to understand your
peers, even if you do not speak the same language
● Programming resources:
○ Code Academy
○ Harvard CS50
○ Stack Overflow
UX
Meetings:
● Requirements Review
● Wireframe Review
● UX Reviews
UX
● Requirements Review
○ Objective: To review the product requirements with the UX team
○ PM Expectation:
■ To clearly explain to the UX team what to build
■ To answer questions the UX team might have
● Wireframe Review
○ Objective: To review wireframes for specific flows
○ PM Expectation: To build out those wireframes
● UX Reviews
○ Objective: For the UX team to present their design and get sign off
○ PM Expectation:
■ To make sure what was designed meets your requirements
■ To express your opinion
?
UX
Some things to note:
● Everyone has an opinion on UX
● For initial design there are some hard and true tenants of design but for
everything else it's anyone's best guess and can only be determined once
released
● Building a product UI from the ground up is difficult so make sure you and
your designer outline as much of the product as possible before design
Business
Meetings:
● New vendor discussion
● Existing vendor sync ups
● Scope of work review
● Beta sync up
Business
● New Vendor Discussion
○ Objective: To see if the vendor meets the needs of the product requirements
○ PM Expectation:
■ To have an understanding of the need you are trying to address with the vendor
■ To have an understanding of who you’re talking to (company profile)
● Existing Vendor Sync Ups
○ Objective: To review the contract, review requirements, implementation (depends on where in
the relationship you are)
○ PM Expectation: To be prepared
● Scope of Work Review
○ Objective: Review the scope of work as part of contract negotiations
○ PM Expectation: Draft the scope of work
Business
● Beta Sync Up
○ Objective: To review the current beta
○ PM Expectation:
■ Ask questions
■ Organize and present telemetry, surveys, questionnaires
?
Business
● Do I need an MBA?
○ No, but it helps
○ Pros:
■ Sometimes asked to run with tasks that MBAs have experience with or education around
■ Some companies still prefer to hire MBAs
○ Cons:
■ $100k is a lot of money and there are other alternatives
■ There are alternatives like switching over from a different role or Product School 😉
Marketing
Meetings:
● Product write up review
● Requirements review
● Go to market
● Pricing
Marketing
● Product Write Up Review
○ Objective: To write and review a marketing brief explaining new features for a product reviewer
○ PM Expectation: To write the brief and walk marketing through it
● Requirements Review
○ Objective: To discuss marketings requirements for the product
○ PM Expectation: To understand marketings requirements and be able to capture them and
explain them to engineering
● Go to Market
○ Objective: To review the go to market strategy for the product
○ PM Expectation:
■ To provide marketing with an understanding of the product
■ To provide feedback on the go to market strategy
Marketing
● Pricing
○ Objective: To meet with marketing and the pricing team to talk about how to price the product
○ PM Expectation: To provide guidance on feature set and cost of goods associated with the
product
?
Process & Work
● Process is any meeting I have that doesn’t relate to getting things done
○ For example: team meetings, manager one on ones, trainings, etc.
● Work is blocked out chunks of time for me to actually work on a particular task
Answering the question
Product management is the ability to fit an organizational need.
Your experience will change from organization to organization.
To fit that need...
Requires some core competencies:
● The ability to learn quickly
● The ability to make decisions
● The ability to communicate clearly
● The ability to collaborate
Takeaways
● What a product manager’s day to day looks like
● The scope of what may be asked of you
● The basic areas of concentration
● A better idea of what product management is
www.productschool.com
Part-time Product Management, Coding, Data, Digital
Marketing and Blockchain courses in San Francisco, Silicon
Valley, New York, Santa Monica, Los Angeles, Austin, Boston,
Boulder, Chicago, Denver, Orange County, Seattle, Bellevue,
Toronto, London and Online

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What is Product Management by Symantec Sr. Product Manager

  • 1. www.productschool.com What is Product Management by Symantec Sr. Product Manager
  • 2. FREE INVITE Join 23,000+ Product Managers on
  • 3. COURSES Product Management Learn the skills you need to land a product manager job
  • 4. COURSES Coding for Managers Build a website and gain the technical knowledge to lead software engineers
  • 5. COURSES Data Analytics for Managers Learn the skills to understand web analytics, SQL and machine learning concepts
  • 6. COURSES Digital Marketing for Managers Learn how to acquire more users and convert them into clients
  • 7. COURSES Blockchain for Managers Learn how to trade cryptocurrencies and build products using the blockchain
  • 10. So who am I? ● Originally from New York state ● Got my B.S. in Computer Science from Rochester Institute of Technology
  • 12. So who am I? ● Originally from New York state ● Got my B.S. in Computer Science from Rochester Institute of Technology ● Moved to Los Angeles ● Got a job with Symantec - 2008 ● Moved into engineering management - 2012 ● Moved into product management - 2016
  • 13. What do I work on? ● Norton Security for Mac ● New growth products
  • 14. Why give this talk? ● I transitioned over to PM (not something I went to school for) ● I had an idea of what the position was ● When I started, I got a vague PPT of what the position entailed ● I had to define my position
  • 15. What is Product Management?
  • 16. ?
  • 17. “Product management is the practice of strategically driving the development, market launch, and continual support and improvement of a company’s products.” “A product manager can be thought of as the CEO of the product.” “The product manager is responsible for the strategy, roadmap, and feature definition for that product or product line.” “Product management is an organizational function that guides every step of a product’s lifecycle: from development, to positioning and pricing, by focusing on the product and its customers first and foremost. To build the best possible product, product managers advocate for customers within the organization and make sure the voice of the market is heard and heeded.”
  • 18. So what is Product Management then?
  • 19. Now, let me show you. Let’s redefine the question from “what are the roles and responsibilities?” to “what does your day to day look like?”
  • 20. This is product management.
  • 21. My week usually breaks down into the following categories of meetings: ● Engineering ● UX ● Business ● Marketing ● Process ● Work Let’s walk through each category and review.
  • 22. Engineering Meetings: ● Stand ups ● Sprint demo ● Requirement reviews ● Status review ● Design review ● Release schedule review
  • 23. Engineering ● Standups ○ Objective: To see what the engineering team is working on that day and if there are any blockers ○ PM Expectation: To answer any questions relating to the requirements ● Sprint Demo ○ Objective: To review work done in a given time period ○ PM Expectation: To review and sign off on the work done ○ This is the chance for you to review how engineering implemented your requirements ● Requirements review ○ Objective: To walk the engineering team through new product requirements ○ PM Expectation: That you know what you want and the requirements accurately reflect the ask
  • 24. Engineering ● Status Review ○ Objective: To review the current status of the work engineering has committed to ○ PM Expectation: To listen ● Design Review ○ Objective: To review the engineering design of a requirement or feature ○ PM Expectation: None ○ PMs are not required for these meetings but if you understand how a feature works at the most basic level, you’ll have an even better understanding of how your product works ● Release Schedule Review ○ Objective: To review dates of product releases ○ PM Expectations: To listen and help prioritize work
  • 25. ?
  • 26. Engineering ● Do I need to know how to program? ○ No, but it helps ○ One of the biggest parts of the job is working with engineers. It helps to understand your peers, even if you do not speak the same language ● Programming resources: ○ Code Academy ○ Harvard CS50 ○ Stack Overflow
  • 27. UX Meetings: ● Requirements Review ● Wireframe Review ● UX Reviews
  • 28. UX ● Requirements Review ○ Objective: To review the product requirements with the UX team ○ PM Expectation: ■ To clearly explain to the UX team what to build ■ To answer questions the UX team might have ● Wireframe Review ○ Objective: To review wireframes for specific flows ○ PM Expectation: To build out those wireframes ● UX Reviews ○ Objective: For the UX team to present their design and get sign off ○ PM Expectation: ■ To make sure what was designed meets your requirements ■ To express your opinion
  • 29. ?
  • 30. UX Some things to note: ● Everyone has an opinion on UX ● For initial design there are some hard and true tenants of design but for everything else it's anyone's best guess and can only be determined once released ● Building a product UI from the ground up is difficult so make sure you and your designer outline as much of the product as possible before design
  • 31. Business Meetings: ● New vendor discussion ● Existing vendor sync ups ● Scope of work review ● Beta sync up
  • 32. Business ● New Vendor Discussion ○ Objective: To see if the vendor meets the needs of the product requirements ○ PM Expectation: ■ To have an understanding of the need you are trying to address with the vendor ■ To have an understanding of who you’re talking to (company profile) ● Existing Vendor Sync Ups ○ Objective: To review the contract, review requirements, implementation (depends on where in the relationship you are) ○ PM Expectation: To be prepared ● Scope of Work Review ○ Objective: Review the scope of work as part of contract negotiations ○ PM Expectation: Draft the scope of work
  • 33. Business ● Beta Sync Up ○ Objective: To review the current beta ○ PM Expectation: ■ Ask questions ■ Organize and present telemetry, surveys, questionnaires
  • 34. ?
  • 35. Business ● Do I need an MBA? ○ No, but it helps ○ Pros: ■ Sometimes asked to run with tasks that MBAs have experience with or education around ■ Some companies still prefer to hire MBAs ○ Cons: ■ $100k is a lot of money and there are other alternatives ■ There are alternatives like switching over from a different role or Product School 😉
  • 36. Marketing Meetings: ● Product write up review ● Requirements review ● Go to market ● Pricing
  • 37. Marketing ● Product Write Up Review ○ Objective: To write and review a marketing brief explaining new features for a product reviewer ○ PM Expectation: To write the brief and walk marketing through it ● Requirements Review ○ Objective: To discuss marketings requirements for the product ○ PM Expectation: To understand marketings requirements and be able to capture them and explain them to engineering ● Go to Market ○ Objective: To review the go to market strategy for the product ○ PM Expectation: ■ To provide marketing with an understanding of the product ■ To provide feedback on the go to market strategy
  • 38. Marketing ● Pricing ○ Objective: To meet with marketing and the pricing team to talk about how to price the product ○ PM Expectation: To provide guidance on feature set and cost of goods associated with the product
  • 39. ?
  • 40. Process & Work ● Process is any meeting I have that doesn’t relate to getting things done ○ For example: team meetings, manager one on ones, trainings, etc. ● Work is blocked out chunks of time for me to actually work on a particular task
  • 41. Answering the question Product management is the ability to fit an organizational need. Your experience will change from organization to organization.
  • 42. To fit that need... Requires some core competencies: ● The ability to learn quickly ● The ability to make decisions ● The ability to communicate clearly ● The ability to collaborate
  • 43. Takeaways ● What a product manager’s day to day looks like ● The scope of what may be asked of you ● The basic areas of concentration ● A better idea of what product management is
  • 44. www.productschool.com Part-time Product Management, Coding, Data, Digital Marketing and Blockchain courses in San Francisco, Silicon Valley, New York, Santa Monica, Los Angeles, Austin, Boston, Boulder, Chicago, Denver, Orange County, Seattle, Bellevue, Toronto, London and Online

Notas del editor

  1. Welcome to the world of product management!