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Web-scale Discovery Service

  John	
  Law,	
  VP	
  Discovery	
  
ALA	
  Midwinter,	
  January	
  2013	
  
Open	
  Discovery	
  Ini/a/ve	
  




•  We	
  ac>vely	
  par>cipate	
  in	
  and	
  support	
  the	
  ODI	
  ini>a>ve	
  
•  The	
  primary	
  goal	
  of	
  ODI	
  is	
  to	
  help	
  libraries,	
  informa>on	
  
   providers	
  and	
  discovery	
  service	
  vendors	
  work	
  beIer	
  
   together	
  	
  
•  But	
  how	
  will	
  we	
  measure	
  success?	
  
Open	
  Discovery	
  Ini/a/ve	
  




The	
  real	
  measure	
  of	
  success	
  for	
  the	
  ODI	
  group	
  will	
  be	
  
how	
  well	
  we	
  collec>vely	
  serve	
  the	
  most	
  important	
  
stakeholders	
  of	
  all—the	
  end	
  user,	
  the	
  researcher.	
  
 The	
  problem	
  we’re	
  trying	
  to	
  solve	
  



 	
  
 The	
  reality	
  is	
  user	
  expecta>ons	
  have	
  evolved	
  and	
  library	
  
 systems	
  have	
  not	
  kept	
  up.	
  The	
  problem	
  is	
  your	
  users	
  are	
  
 going	
  elsewhere.	
  So	
  the	
  library	
  must	
  do	
  a	
  beIer	
  job	
  of	
  
 showing	
  it’s	
  value.	
  	
  
 In	
  2009	
  we	
  delivered	
  a	
  real	
  solu/on	
  




                 Live	
  at	
  ALA	
  Midwinter,	
  January	
  2009	
  
A	
  digital	
  front	
  door	
  for	
  the	
  library	
  
Understanding	
  the	
  Summon	
  model…	
  

"   Having	
  the	
  cri>cal	
  core	
  of	
  the	
  library’s	
  collec>on	
  represented	
  in	
  
    a	
  single,	
  unified	
  index	
  is	
  the	
  key	
  to	
  making	
  it	
  all	
  work	
  
"   This	
  impacts	
  everything	
  related	
  to	
  discovery	
  
                                                       	
  
    " speed,	
  ease	
  of	
  use,	
  relevancy,	
  customizability,	
  rIesearch	
  integrity,	
  
                                                               Unified	
   ndex         	
  
        stability/reliability,	
  and	
  more	
  	
  
Summon	
  Unified	
  Index	
  Snapshot	
  
Content	
                                           Number	
  of	
  records	
  
Newspaper	
  Ar>cles	
                              475,000,000+	
  
Journal	
  Ar>cles	
                                155,000,000+	
  
Books	
  &	
  eBooks	
                              185,000,000+	
  
Theses	
  and	
  Disserta>ons	
                     19,000,000+	
  
Conference	
  Proceedings	
                         8,500,000+	
  
Patents	
                                           3,800,000+	
  
Research	
  Guides	
                                25,000+	
  
Library	
  Catalog	
  records	
                     220,000,000+	
  
Open	
  Access	
  records	
                         25,000,000+	
  
Ins>tu>onal	
  Repository	
  records	
              15,000,000+	
  

                           Over	
  90	
  content	
  types	
  discoverable	
  
Most	
  complete	
  metadata	
  from	
  all	
  sources	
  via	
  	
  
Match	
  and	
  Merge	
  Technology	
  
Ground	
  Breaking	
  -­‐	
  Full	
  Text	
  Book	
  Search	
  




                                       …and others
Content	
  Packages	
  Indexed	
  
160	
  
140	
  
120	
  
100	
  
  80	
  
  60	
  
  40	
  
  20	
  
    0	
  
            Jan	
     Feb	
   Mar	
   Apr	
   May	
   Jun	
     Jul	
     Aug	
   Sep	
     Oct	
   Nov	
   Dec	
  


            1,250	
  packages	
  indexed	
  2011-­‐2012	
  
Over	
  7,800	
  publishers	
  
Summon	
  exposes	
  users	
  to	
  na/ve	
  resources	
  
Summon	
  Sugges/ons	
  
•  Database	
  
   recommender	
  
   	
  


•  Best	
  Bets	
  
   sugges>ons	
  
   	
  


•  Related	
  
   Searches	
  
   	
  


•  Integrated	
  
   Reference	
  Chat	
  
   	
  


•  Custom	
  text	
  
   editor	
  
Increases	
  resource	
  usage	
  and	
  improves	
  ROI	
  	
  




Unlike	
  other	
  discovery	
  services,	
  Summon	
  is	
  proven	
  to	
  increase	
  
usage	
  of	
  resources	
  across	
  the	
  full	
  breadth	
  of	
  a	
  library’s	
  collec>on	
  
without	
  bias	
  to	
  publisher,	
  vendor	
  or	
  content	
  type.	
  
	
  
We’re	
  all	
  in	
  it	
  together	
  

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Open Discovery Initiative, John Law, ALCTS CRL IG panel on NISO ODI

  • 1. Web-scale Discovery Service John  Law,  VP  Discovery   ALA  Midwinter,  January  2013  
  • 2. Open  Discovery  Ini/a/ve   •  We  ac>vely  par>cipate  in  and  support  the  ODI  ini>a>ve   •  The  primary  goal  of  ODI  is  to  help  libraries,  informa>on   providers  and  discovery  service  vendors  work  beIer   together     •  But  how  will  we  measure  success?  
  • 3. Open  Discovery  Ini/a/ve   The  real  measure  of  success  for  the  ODI  group  will  be   how  well  we  collec>vely  serve  the  most  important   stakeholders  of  all—the  end  user,  the  researcher.  
  • 4.  The  problem  we’re  trying  to  solve     The  reality  is  user  expecta>ons  have  evolved  and  library   systems  have  not  kept  up.  The  problem  is  your  users  are   going  elsewhere.  So  the  library  must  do  a  beIer  job  of   showing  it’s  value.    
  • 5.  In  2009  we  delivered  a  real  solu/on   Live  at  ALA  Midwinter,  January  2009  
  • 6. A  digital  front  door  for  the  library  
  • 7. Understanding  the  Summon  model…   " Having  the  cri>cal  core  of  the  library’s  collec>on  represented  in   a  single,  unified  index  is  the  key  to  making  it  all  work   " This  impacts  everything  related  to  discovery     " speed,  ease  of  use,  relevancy,  customizability,  rIesearch  integrity,   Unified   ndex   stability/reliability,  and  more    
  • 8. Summon  Unified  Index  Snapshot   Content   Number  of  records   Newspaper  Ar>cles   475,000,000+   Journal  Ar>cles   155,000,000+   Books  &  eBooks   185,000,000+   Theses  and  Disserta>ons   19,000,000+   Conference  Proceedings   8,500,000+   Patents   3,800,000+   Research  Guides   25,000+   Library  Catalog  records   220,000,000+   Open  Access  records   25,000,000+   Ins>tu>onal  Repository  records   15,000,000+   Over  90  content  types  discoverable  
  • 9. Most  complete  metadata  from  all  sources  via     Match  and  Merge  Technology  
  • 10. Ground  Breaking  -­‐  Full  Text  Book  Search   …and others
  • 11. Content  Packages  Indexed   160   140   120   100   80   60   40   20   0   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec   1,250  packages  indexed  2011-­‐2012  
  • 13. Summon  exposes  users  to  na/ve  resources  
  • 14. Summon  Sugges/ons   •  Database   recommender     •  Best  Bets   sugges>ons     •  Related   Searches     •  Integrated   Reference  Chat     •  Custom  text   editor  
  • 15. Increases  resource  usage  and  improves  ROI     Unlike  other  discovery  services,  Summon  is  proven  to  increase   usage  of  resources  across  the  full  breadth  of  a  library’s  collec>on   without  bias  to  publisher,  vendor  or  content  type.    
  • 16. We’re  all  in  it  together