2. w w w.ep ic.co m
•Private Company •Headquarters Madison,
Wisconsin, United States
•Health Informatics Industry
•Products EpicCare Ambulatory,
•Founded Madison, Wisconsin, EpicCare Inpatient, Resolute,
United States (1979) Cadence, Willow, OpTime, ASAP,
Cardiant, Radiant, Prelude
•Founder Judy Faulkner
Designed clinical systems for various •Revenue $601 million (2008)
departments serving the UW
hospital and later commercialize the Employees 4,100 (2008)
systems.
•Epic University
3. Hospitals
Mount Sinai Medical Center
Tampa General Hospital
Resurrection Health System
Bon Secours health system
Sutter Medical Center
NYU Hospital
Kaiser Permanente
Carilion Clinic
Cleveland Clinic
Harborview Medical Center
4. life cycle AKA The Flight Plan
Epic life cycle is set up in the following phase system that's called the flight
plan. Most Epic customers completely adopt the flight plan, and use it for their
installations, unless it's a shortened scope and installation for outpatient, called
48 day install.
1. Marketing and sales call determines product(s) selection
2. Sales to implementation cut-over (usually a call)
3. Determine full scope and time line of products and how their installations complements or cause issues
4. Train and certify the customer staff on their applications
5. Gap analysis in current product
6. Take baseline metrics (best practice to do 4, 5, 6 at the same time)
7. Discovery at each of the clinics (staffing models, workflows, physician notes)
8. Design back at the ranch with superusers coupled with change management activities
9. Build phase
10. Testing and end-user training at the same time (usually 2 cycles of testing, UVA did
11. Go-live readiness assessments at Day 90, 60, 30
12. Go-live and issue management (2 weeks to 1 month)
13. Optimization (30, 60 day visits at the site or a more formal plan, depending what's left in the budget)
5. Current applications developed by include:
EPIC has over 30 applications
ADT (Inpatient and Outpatient Admission-Discharge-Transfer
Application)
ASAP (Emergency Department Application)
Beacon (Oncology Application)
Beaker (Clinical Laboratory Application)
BedTime (Bed Management Application)
Bridges (Interface Application)
Cadence (Scheduling Application)
Cardiant (Cardiology Application)
Care Everywhere (Information Exchange Application)
Clarity (RDBMS Management Application)
6. Current applications developed by include:
Data Courier (Data Environment Propagation Utility)
EpicCare Ambulatory (Ambulatory Medical Record Application)
EpicCare Home Health (Specialized Home Health Application for use
in Patient Homes)
EpicCare Hospice (Specialized Hospice Application)
EpicCare Inpatient (Universal Hospital System)
EpicCare Link (Web-based Application for Community Users)
EpicWeb (Web-based Clinical Application)
Haiku (Device Mobility Clinical Application)
HIM (Chart Tracking, Chart Deficiency Tracking, Release of Information
Application, Coding & Abstracting)
Identity (Master Patient Index [MPI] Application)
7. Current applications developed by include:
Kaleidoscope (Ophthalmology Application)
MyChart (Patient ChartAccess)
MyEpic (Dashboard Application)
OpTime (Surgical Application)
Phoenix (Transplant Application)
Prelude (Inpatient and Outpatient Registration Application)
Radiant (Radiology Application) Reporting
Workbench (OperationalReporting Application)
Resolute (Billing Application) Stork (OB/Gyn Application)
Tapestry (Managed Care Application)
Welcome (Patient Self-Service Kiosk)
Willow, formerly named EpicRx (Hospital Pharmacy Application)
