Puneet Jain - Software Quality Assurance - Profile

1. Profile Summary Core Competencies
Project / Program Management
Service Delivery Management
Risk & Mitigation Management
Software Testing Plans & Procedures
Client Relationship Management
Quality Assurance / Control
Training & Mentoring
Scrum / Waterfall Methodology
Team Building & Leadership
Centre of Excellence (COE)
Forward-focused Manager QA with 12 years of international & multi-cultural
experience in Software Testing, Project Management, Risk Analysis,
Service Delivery to Quality Management in line with industry best practices
Extensive Project /Test Management and Governance experience,
proficient in conceptualizing, developing, implementing solutions, partnering
closely with business leaders & stakeholders to achieve higher levels of
efficiency and effectiveness
Capable & experience of managing international businesses & stakeholders’
projects of close to USD 3 Million annual revenue across US, UK, and Asia
Pacific
Skilled in developing improved Quality Assurance (QA) procedures and
providing Quality Assurance (QA) Management with quality improvement
proposals using defect trend data and root cause analyses
Possess extensive knowledge of domains like E-Learning, Oil & Gas,
Employee Relationship Management, ERP.
Excellence in preparing, designing and leading the Test Strategy, Test
Planning & Test Estimation for all projects; reviewing activities such as
Requirements Review, Test Plan and Test Case Review adherence to various
SLAs, SOWs & KPI
Managed a wide range of account related operations including
mapping business needs, RFPs, defining & ensuring adherence to predefined
business domain standards across various verticals
Excellent communication, leadership, analytical, planning, coordination
and relationship management skills with distinguished capabilities in directing
cross-functional, geographically distributed team that evolves solutions
collaboratively
Work Experience
Since Apr’14 with APTARA, Noida as Manager - QA
Key Result Areas:
Heading functions related to software testing for technical deliverables of concurrent projects
Reviewing projects technical & functional specifications and designing new test beds, use cases, managing smooth
implementation across platforms and delivering defect controlled software to customer
Managing projects encompassing scope defining, new initiatives, execution within preset cost & time parameters
Supporting design & development of new systems & applications for noteworthy improvement in the related operations
Identifying scope for planning, implementing & monitoring of testing technological changes to enhance operational efficiency
Interfacing with clients to map their requirement, understand their concerns and provide them optimal solutions
Mentoring & monitoring the team members (onsite and offshore) to ensure efficiency in process operations and
meeting of individual & group targets
Took care of costing and budgeting needs of COE, redefined and implemented the software testing processes when needed
Collaborated with HR for the recruitment of professionals with expertise in delivering support services to customers in
the area of Quality Assurance, Software Testing and Installation Environments
Established industry standard testing practices including rapid software testing, session-based test management and
risk-based testing practices using tools such as Jira, Version One and so on
Managing multiple clients and team members across Noida, Trivandrum & Pune Location
Taking care of RFPs, SLAs, SOWs and Milestone based Invoicing needs of the organization
PUNEET JAIN
+
Versatile, high-energy technocrat with the merit of executing prestigious Information
Technology projects of large magnitude within strict time schedules; targeting
assignments in Project Management, Software Testing with an organization
preferably in Information Technology industry
Location Preference: Delhi and Noida
puneetjain.uriel@gmail.com +91-9643725930

2. Previous Experience
May’09-Mar’14 with Kaplan India, Delhi as Senior Lead - QA
Highlights:
Recipient of:
o Project Revolution Award in Dec’14 from Client (Kaplan Higher Education)
o Multiple Certificates of Excellence Awards
o Team of the Year Award in Dec’11
Successfully led the team in alignment of different clients across U.K. & U.S.A. for their testing requirements
Merit of building up new capability in the organization for Performance Testing & Functional Automation
Initiated and maintained new account with Kaplan Higher Education which continued for 7 years, with average annual
revenue of USD 1 Million
May’07-May’09 with Brink Technologies, Delhi / Noida as Lead - QA
Highlights:
Front led the pilot project for Key Energy Services, and maintained the account for complete 2 years
Administered Software Quality Assurance (QA) engineering team of 10 resources & successfully delivered multiple
software releases on time and within budget.
Efficiently played the role of Business Analyst for 21st
Century Fox’s crucial project (annual revenue USD 5 million) and
streamlined QA process during the same.
Feb’05-May’07 with Excel Technology Solutions, Noida as Software Test Engineer
Highlights:
Worked on HR / Employee Payroll Systems
Involved in Manual Functional Automation using Mercury / HP Quick Test Professional
Education
B.B.A. from Meerut University, Regular, Ghaziabad in 2004
M.B.A. from Amity University, Distance Learning, Noida in 2010
Certifications
D.O.E.A.C.C. ‘O’ Level, 2002
D.O.E.A.C.C. ‘A’ Level, 2004
Certified Scrum Master, CSM, Scrum Alliance, 2011
Trainings
Training on Project Management Professional, PMI in 2013
IT Skills
Management Tools: Daptiv, Celoxis, MS Project, Version One
Functional Testing Tools: QTP (8.0 - 9.5), Selenium IDE & WebDriver, MS Coded UI 2010 & 2012, Soap UI
Performance Tools: JMeter, HP Loadrunner 9.5
Test Management: Test Director 8.0, Quality Center 9.0, MS TFS 2010 & 2012, Jira, Enterprise Tester,
Testopia, Bugzilla, Zoho Bug Tracker
Database Tools: Oracle 8i, MS SQL Server 2005 - 2012
Relational Database: SQL (Oracle 8i), SQL Server (2005 & 2008)
Operating Systems: Windows XP/7/10, UNIX, Linux
Applications: Microsoft Office
Manual Testing: Functional, Black Box, Database, Integration, System, Usability, Compatibility, Language QA
Web Technologies: HTML, VB Script
Cloud Technologies: Amazon AWS
Mobile Platform: Android (Mobile & Tablet), Apple iOS (Mobile & Tablet)
Personal Details
Date of Birth: 7th
October 1983
Languages Known: English & Hindi
Address: 11/112 A, Sec- 3, Rajendra Nagar, Sahibabad, Ghaziabad, U.P. – 201005
Contact: +91-9643725930
Email: puneetjain.uriel@gmail.com