QA Club Kiev meeting #5: Test Management

1. Relations in QA team
Eugene Skachkov
QA Manager, Crytek

2. Introduction
importance of good relationships and
trustable atmosphere in QA team
Better team = better performance
Good working atmosphere = less stress
Good mood = better dedication

3. Stress
Performance vs Stress
Performance

4. How to build trust in team
Know your team
Understand your team
Protect your team
Trust your team

5. Teambuilding
Dedicated teambuilding
Day to day teambuilding activities
Additional little bits of teambuilding

6. Concentration Check

7. Troublesolving
• Rage buffer. How to deal with unhappy PM, developers?
• Mistakes resolution – positive thinking way
• We! Not You! Collective responsibility vs. individual fault

8. Questions?
;)