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Self-Reporting
as a Part of
Usability Testing
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev,
Ukraine
http://qatestlab.com/

LOGO

Quality is a Rule
LOGO

Self-Reporting as a Part of Usability Testing

A good software testing company may be in the habit of
conducting usability testing involving end-users. An
immediate user feedback is an essential part of usercentered design methodology, which helps to greatly
improve the developed software.

Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/
LOGO

Self-Reporting as a Part of Usability Testing

One of the techniques that can be used in this type
of software testing is collecting the so-called self-reports,
or else the information provided by users through various
questionnaires through the process of their work. However,
the important thing here is to make it easy and
understandable not to distract user’s attention from the
process of usability testing.

Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/
LOGO

Self-Reporting as a Part of Usability Testing
Benefits of Self-Reporting
for Usability Testing:
Direct feedback from the users;

Users can state their preferences for particular
parts of the software product;
The data analysis can reveal the details of user
performance and logics.

Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/
LOGO

Self-Reporting as a Part of Usability Testing

Creating Self-Reports for
Usability Testing:
Make sure that the created questionnaire is short and informative. The
user will not think much about your usability testing if you fail at
writing a usable form;
Form your questions in such a way that they require short answers.
Escape essay questions that need to be thought over;
You can ask a user to write down confusing terms and later conduct a
post-test debriefing session;
You can also ask your users to keep diary record about their work with
your product in order to conduct a long-term study and a more deep
analysis. Here you can use any form – an essay or a questionnaire.
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/
LOGO

Self-Reporting as a Part of Usability Testing

In order to obtain better user feedback, you may include
elements of other software testing types into user session.

Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev,
Ukraine
http://qatestlab.com/

LOGO

Quality is a Rule

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Self-Reporting as a Part of Usability Testing

  • 1. Self-Reporting as a Part of Usability Testing Office in Ukraine Phone: +38(044)501-55-38 E-mail: contact (at) qa-testlab.com Address: 154a, Borschagivska str., Kiev, Ukraine http://qatestlab.com/ LOGO Quality is a Rule
  • 2. LOGO Self-Reporting as a Part of Usability Testing A good software testing company may be in the habit of conducting usability testing involving end-users. An immediate user feedback is an essential part of usercentered design methodology, which helps to greatly improve the developed software. Office in Ukraine Phone: +38(044)501-55-38 E-mail: contact (at) qa-testlab.com Address: 154a, Borschagivska str., Kiev, Ukraine http://qatestlab.com/
  • 3. LOGO Self-Reporting as a Part of Usability Testing One of the techniques that can be used in this type of software testing is collecting the so-called self-reports, or else the information provided by users through various questionnaires through the process of their work. However, the important thing here is to make it easy and understandable not to distract user’s attention from the process of usability testing. Office in Ukraine Phone: +38(044)501-55-38 E-mail: contact (at) qa-testlab.com Address: 154a, Borschagivska str., Kiev, Ukraine http://qatestlab.com/
  • 4. LOGO Self-Reporting as a Part of Usability Testing Benefits of Self-Reporting for Usability Testing: Direct feedback from the users; Users can state their preferences for particular parts of the software product; The data analysis can reveal the details of user performance and logics. Office in Ukraine Phone: +38(044)501-55-38 E-mail: contact (at) qa-testlab.com Address: 154a, Borschagivska str., Kiev, Ukraine http://qatestlab.com/
  • 5. LOGO Self-Reporting as a Part of Usability Testing Creating Self-Reports for Usability Testing: Make sure that the created questionnaire is short and informative. The user will not think much about your usability testing if you fail at writing a usable form; Form your questions in such a way that they require short answers. Escape essay questions that need to be thought over; You can ask a user to write down confusing terms and later conduct a post-test debriefing session; You can also ask your users to keep diary record about their work with your product in order to conduct a long-term study and a more deep analysis. Here you can use any form – an essay or a questionnaire. Office in Ukraine Phone: +38(044)501-55-38 E-mail: contact (at) qa-testlab.com Address: 154a, Borschagivska str., Kiev, Ukraine http://qatestlab.com/
  • 6. LOGO Self-Reporting as a Part of Usability Testing In order to obtain better user feedback, you may include elements of other software testing types into user session. Office in Ukraine Phone: +38(044)501-55-38 E-mail: contact (at) qa-testlab.com Address: 154a, Borschagivska str., Kiev, Ukraine http://qatestlab.com/
  • 7. Office in Ukraine Phone: +38(044)501-55-38 E-mail: contact (at) qa-testlab.com Address: 154a, Borschagivska str., Kiev, Ukraine http://qatestlab.com/ LOGO Quality is a Rule