Raaziq International | Logistics & Supply Chain Management, is one of the world’s leading Freight Forwarding Company and has made its reputation as the largest Freight Forwarders, Air Freight Forwarder, Sea Freight Forwarder, Air and Sea Freight Forwarding, Road Freight Services, Custom Broker, Freight and Logistics, Cold Chain Transportation, Warehousing and Distribution Services, Import and Export Broker, Cargo and Freight Agents, in Pakistan.
Raaziq International | Logistics & Supply Chain Management
Freight Forwarding Company
http://www.raaziq.com
2. Messagefrom
theChief Executive
Raaziq is your one-window logistics service provider. We specialise in
flexible delivery Solutions that get your goods to your customers on
time, safely and in the most cost-efficient Manner. No matter how
small the job or big the project we will handle all the details, covering
freight forwarding, customs brokerage, warehousing and distribution.
Over three decades of Experience in Pakistan ensures that we know
how to get it done – and get it done right. Exceeding the needs of our
customers has been the driving motivation behind Raaziq. It is what
powers our commitment to continuous improvement and what main-
tains our expert team’s dedication to being the best in the industry. This
is what fuels our company’s growth. With a network of 13 branches in
Pakistan and Afghanistan, Raaziq has become one of the largest and
most trusted full-service supply chain firms in the region. Our relation-
ships with over 25 diverse multinational companies are a testament to
this. It is all a consequence of believing that we are partners with our
customers. Your success is our business.
Muhammad Nadeem Khan
Chief Executive
Raaziq
3. Raaziq Marketing and
AboutRaaziq
Management Services
(Pvt) Ltd.
Trading, Financial and
IT services
Ammiza Logistics and
Raaziq International Warehousing (Pvt) Ltd.
(Pvt) Ltd. Warehousing, Stock
Raaziq is Pakistan’s leading logistics and ancillary services provider. Established in 1974, International Freight Managment & Distribution
the company operates via nationwide facilities and an overseas network of agents that Forwarding
service every corner of Pakistan and reach 80 other countries across six continents.
Using our penetrating network, we provide our customers with tailor-made solutions
for their unique supply chain challenges. Still, our people are our biggest asset. Over
1200 employees leverage Raaziq’s over 35 years of industry and country expertise to RIL Logistics (Pvt) Ltd.
provide unparalleled know-how and professionalism. Nationwide Custom
Brokerage House
In delivering a full range of services, including air and ocean freight forwarding, custom
brokerage, intercity transportation, cold chain process management, warehousing and
distribution. Our value-added services and e-services help over 5,000 businesses of all
sizes and in all industries around the globe streamline the flow of goods from factory
to customer in a transparent and efficient way. We have been consistently recognized
by our peers and customers as an industry leader. Ranked first in customs clearance by TS & TS (Pvt) Ltd. Ammiza Transport
Pakistan Customs Computerized System (PACCS), Raaziq International has also been
TS & TS and Cold Chain (Pvt) Ltd.
Process Management Intercity Transport
ranked as a top-five air freight forwarder by the International Air Transport Association
(IATA) and has received numerous awards from business associations at the local,
national and regional level, including the “Best Export Performance Award” for the last
three years from the Federation of Pakistan Chambers of Commerce and Industry.
Solution Heights
Customised Software
Development
4. Our Mission
We strive to become the most trusted leader of
logistics in Pakistan by exceeding customers’
expectations in the delivery of complete, world-
class logistics solutions. This goal rests on the
implementation of four core principles:
• Our promise to listen closely to all clients to
understand their specific needs
• Our focus on being flexible, quick, reliable,
robust and honest
• Our dedication to a culture of continuous
improvement, which involves constantly
enhancing our network of supply chain
assets and cultivating our team of experts
• Our commitment to enriching our commu-
nities via environmentally and socially
responsible business practices
5. When ItHas
ToGet There
Air Freight we provide traceable, door-to-door service using
preferred carriers.
When you need to move your valuable goods,
Raaziq’s air freight services (ranked 5th in Pakistan Raaziq is committed to meeting your capacity and
by IATA) provide the flexibility, speed and reliability transit time needs. Our long-standing interna-
you demand. We apply our unified service tional relationships ensure that we can even secure
network, from pick-up to space in peak seasons – and
delivery, to ensure that your we do it all while providing
shipments arrive where you competitive rates.
need them, when you need
Our air freight capabilities
them. It’s all made easier by
include:
having a Raaziq office in every
• Time-definite delivery
Pakistani city with an interna-
• Air-sea and sea-air services
tional airport, including
• Charter/freighter booking
having designated represen-
• Tailor-made solutions
tatives on the premises at the
• Customs clearance
airports in Karachi and
• Consolidation
Lahore.
Our pick-up and delivery
For time-sensitive consign- services include:
ments, we go beyond basic • Airport to airport
freight forwarding. To ensure • Airport to door
prompt or expedited delivery, • Door to door
and put your mind at ease, • Door to airport
6. Captainof
theHigh Seas
Ocean Freight
Raaziq International is a recognised leader in
ocean shipping, currently handling an annual
volume of 20,000 TEUs. We uniquely combine
local know-how and unrivalled personal customer
service with global reach, global strength and
global expertise. We have a wide range of services
for global ocean freight and offer multi-model
shipping, global tracking and worldwide logistic
capabilities at competitive rates.
Our ocean freight capabilities include:
• FCL (Full Container Load)
• LCL (Less than Container Load)
• Superior management of vessel space
• Competitive pricing by bulk procurement
• Availability of equipment
• Fixed schedules
• Fast transit time
• Freight visibility
• Limited contracting liability
7. WeMaketheWorld
SeemBorderless
Customs Clearance motive, engineering and oil and gas sectors, among
Raaziq’s customs clearance is all about simplicity. many others. Unrivalled experience in air and sea
Our goal is to make clearance as easy as possible. shipping means that we make well-informed
We take care of full documentation and record decisions, reduce lead-times, optimise cash flow
maintenance throughout the process. Our customs and minimise taxes.
specialists work closely with customs officials to
Key Characteristics of Our Services:
enable smooth and speedy customs clearance. In
• Time-definite delivery
2003, Raaziq was, for the first time, ranked as the
• Fixed costs
number one customs clearance service provider by
• Pre-shipment consultancy, which includes:
PACCS, and today we continue to be ranked as a
Preparation of documents
top performer on a week-to-week basis.
Creation of detailed instructions in the
The customs clearance team handles a variety of letter of credit
goods. Our areas of specialisation include the auto- Evaluation of duty impact
8. TheOnly
OverlandChoice
AMMIZA Transportation • Each vehicle is traceable through satellite
based GPS that is visible on the web
No logistics enterprise is complete without its own
• With customer service staff available 24/7 and
dedicated fleet of trucks. And Raaziq goes the
emergency help lines, you can always check
extra mile with AMMIZA, its overland transport
the status and whereabouts of your shipment
subsidiary that maintains modern, technologically
• AMMIZA lets you trace shipments on your
equipped trucks. AMMIZA ensures the timely and
own by simply entering a PIN code online
secure movement of your cargo anywhere within
• Our proficient maintenance staff ensures all
the country and across Afghanistan.
vehicles and devices meet quality standards
AMMIZA is the only choice for intercity transport: through routine maintenance and spot checks
• Our fleet of 260 trucks is well equipped with at our advanced, fully equipped workshop
an advance tracking system facility
• For supply chain optimization, real-time infor- • AMMIZA representatives work closely with you
mation is provided with the help of our GPS through the Mutual Understanding of Safety
enabled fleet Together (M.U.S.T.) program
9. Inventory
Simplified
AMMIZA Warehousing sized trucks and your goods can be distributed to
and Distribution any part of any city in Pakistan. Moreover, through
a seamless process that involves warehousing,
Our 66000 square-foot warehousing facility in
transport, customs clearance and freight forward-
Lahore, our 28000 square feet of space in Karachi
ing services, we can move your products anywhere
and pipeline projects in Sialkot, Islamabad and
in the world at a moment’s notice with auto email
Faisalabad give us the ability to serve your inven-
and SMS alerts from our WMS.
tory management requirements nationwide. We
provide a reliable, extensive and secure dry storage Our upcoming projects in Lahore and Karachi
space for keeping your goods, as well as a place to measuring 12000 & 14000 pallet locations respec-
consolidate and deconsolidate your shipments. For tively ensure the strategic augmentation of our
your convenience, we have a racked and open company and fulfillment of customer’s trust. These
floor space with a computerized inventory control state of the art warehousing facilities will deliver
system (Raaziq Warehouse Management System) the most advanced infrastructure latest warehous-
to manage your valuable merchandise. Combine ing techniques resulting in a win-win situation. Our
these strategically located warehouses (in fact, our in house developed WMS is customizable and
Lahore facility is just minutes from the major M2 adaptable to meet all requirements of our valued
motorway) with our fleet of small- and medium client within a short span of time.
10. TheTrusted
WayAcross
theDurand Line
Afghanistan Land Bridge
Pakistan and Afghanistan share more than a border: they share a
language, a people, culture and history. It only makes sense then
that the best way to get to land-locked Afghanistan is through
Pakistan. Besides, the closest available seaports are in Pakistan:
Port Qasim, Karachi Port and Gwadar. So whether you need to
move your product off an incoming ocean freighter, through one
of the several international airports across Pakistan, or from your
own local warehouse, Raaziq International can get your
shipments through Pakistan, across the border and to your final
destination in Afghanistan safely. Corporations and foreign
governments already trust us to navigate the tricky terrain – so
can you.
Commercial Services
Dozens of corporations depend on us to ship their inventory to
Afghanistan. That is because we have been doing it consistently
for over seven years. From telecom equipment and chemicals to
food and beverage supplies, we can, and have, moved it all. So
whether you have heavy, refrigerated or IMCO class goods, you
can trust Raaziq to handle them securely, day in and day out, to
anywhere in Afghanistan.
11. The Trusted Way Across the Durand Line
Defence Sector
Since 2001, several foreign governments have relied on Raaziq International to move hundreds of millions
of dollars of critical military supplies and equipment to Afghanistan. Our transportation network and opera-
tional protocol, which have been developed using both military and commercial best practices, are continu-
ally evolving so that our services remain robust, responsive, secure and reliable. This is why we are a primary
movers for the governments of the UK, US, Netherlands and Spain with an annual throughput exceeding
10,000 truckloads.
What you get with our land bridge services: • Complete in-transit visibility: the latest
• Fleet of 110 owned trucks and further increasing technology-enabled services (including GPS on
• Pakistan Customs Licensed bonded carrier request) track your shipments and provide auto-
• Proven experience shipping to Afghanistan mated and customizable convoy reports
• An Excellent track record • A smart state of the art Transport Management
• A logistics network that includes offices in Kabul System providing 100% 24/7 In Transit Visibility
and Kandahar, and a service provider (Raaziq • A transport protocol that is characterized by:
International) who is a registered business entity Cargo movement done in convoys of 20
in Afghanistan trucks, separated into two “packets” of 10
• Delivery to any location in Afghanistan, no trucks each
matter the size of your equipment, nor the A security escort that includes a convoy
volume of your goods commander, supervisors, guards, comprising
• The capability to handle break bulk loads 15 security personnel (armed guards
• Airlift services from Karachi airport or any other available on request)
Airport to any destination Airport in Afghanistan Daylight transport only
• A 20,000-square-metre, fully equipped Port ried and tested routes with fixed and secure
Marshalling Area (PMA) within the bonded area staging areas for overnight stops and
of Port Qasim, Karachi, which boasts 24/7 pre-identified safe points in case of emer-
security, electricity and reporting facilities gencies
• A fleet of pre-inspected and security-cleared Documented procedures for accidents,
trucks maintained to strict standards breakdowns, road blockages or untoward
• Loads handled and secured based on the highest incidents
standards to minimize the potential for damage Daily intelligence gathering and analysis
and of drawing unwanted attention while on before each movement between staging
the road areas
12. Making
ItHappen
Project Handling
With access to our nationwide network of experts • We supply boats and helicopters for offshore
and assets, our project handling team will handle projects
and deliver your project on time, exactly the way • We offer catering services in remote sites
you want it. • We provide turnkey solutions for site develop-
ment
Raaziq is capable of handling all sorts of projects for
which we provide technical guidance and services, Raaziq’s expert team anticipates unforeseen
from feasibility to the commissioning stage. In circumstances, creating the most secure and
recent years, we have managed the logistics reliable tailor-made solutions for every project. As
requirements for major industrial projects in such, our services are marked by professionalism
Pakistan involving the automotive, power genera- and thoroughness. But not at the expense of speed
tion, oil and gas, hi-tech and defence industries. and value: we will manage your project in the
Our range of services is unequalled: minimum amount of time and at a competitive
• We facilitate the immigration of technical teams price. This is possible because of the unmatched
• We assist with the on-site construction of prefab breadth and depth of supply chain expertise at
offices Raaziq.
13. FromHere
Kabul
toAnywhere
Kandahar
Market Reach • Our complete portfolio of supply chain services and
There is one name that virtually every multinational strategically located offices allow us to bundle
company doing business in Pakistan relies on to move complete solutions for our clients
their products: Raaziq. Whether it involves getting a • We serve more than 5,000 customers, including
shipment of jeans to Multan or a truck full of electronics well-reputed multinational companies such as
across the border to Afghanistan, our wide-reaching Honda, Johnson & Johnson, Pepsi, Levi’s, Nestle,
network can do it. Of course, we excel at getting goods Coca Cola, CAT and Wateen amongst many others
in and out of the country by air and sea. • A global network of selected agents, operating to
our high standards, ensure that we can reliably
This is why: move cargo to every major market in the world –
• Raaziq has the largest nationwide network with 11 and then some
operations centres covering the country's major • The backbone of our company is a self-reliant
commercial hubs, such as Faisalabad, Sialkot, Kara- network of offices powered by hundreds of
chi, Multan, Lahore and Gujranwala, in addition to dedicated supply chain professionals with access to
two more operations facilities in Afghanistan numerous air and ocean hubs worldwide
Port Qasim
14. Morethan
JustTrucking
Transit Security & Value Added Services:
Technical Services · Data loggers for temperature monitoring
Where excellence is a routine! · GPS Tracking
We are the only cold chain company in Pakistan · Quality control management
providing complete attention to your sensitive · Farm to fork solutions
cargo from origin to destination. Our investment in · In-house customized software development
highly trained, skillful, and qualified human
resource reflects our forward-thinking strategy. We TS&TS PHARMA
are always looking at ways to continuously add Shipments arrive at the right place, at the right
value to our customers needs through consistently time, in the right condition, while reducing the
improving productivity and operational excellence. carbon footprint.
We offer complete range of different sizes of Whether you need to move your raw materials into
vehicles 10', 16', 20' & 40' equipped with latest our facility, or move your finished products to your
Refrigeration Technologies. distributor or customer, we can very diligently take
care of it. Our transport teams are certified cold
chain experts with immense knowledge and exper-
tise to handle high value, extremely sensitive phar-
maceuticals over thorny routes and long hauls
with-in Pakistan and Afghanistan.
TS&TS Pharma is the first product in Pakistan cold
chain industry to design industry specific special
customized vehicles and containers, to meet the
specific needs of the customers.
15. Toolsthat Keep
YouinControl
Software Programming
Today, the pace of business is blistering. Speed in the Raaziq has harnessed technology keeping
world of logistics, however, is dependent on more your needs in mind:
than just fast planes and good highways. The fuel • We maintain and continuously update IT
that drives all successful supply chain operations is systems that manage and monitor all
good, timely information. logistics, transport and inventory manage-
ment operations, including digitised
At Raaziq, our in-house software development team material handling processes
ensures that you have current and relevant informa- • We use Electronic Data Interchange (EDI)
tion about your merchandise at your fingertips. with other companies, allowing for the
Constantly creating, integrating and implementing seamless transfer of information
the best cutting-edge technology into every aspect • We have advanced data management
of our supply chain operations has resulted in tools and CRM systems that support the deliv-
that provide you with real-time information ery of superior customer service
concerning your inventory and shipments, allowing • We provide you with secure, up-to-date
you to make accurate and well-informed decisions. information that is available in customis-
Moreover, with our advanced data management able formats
systems we efficiently interact with our clients, • We constantly research and analyse global
partners, agents and suppliers to share information, best practices so that our services are
reduce lead times and eliminate errors. evolving
16. Doing ourPart
for aCleanerand
Greener Planet
Commitment to smart lights, there is no worry about lights being
left on unnecessarily. Motion detectors ensure
the Environment the lights only stay on in an area when someone
In providing better supply chain solutions, we are is there. Smart air conditioners are powered by a
dedicated to enhancing our customers’ competi- battery of individual compressors that can
tiveness and profitability – but not at the function independent of one another. Sensi-
expense of the environment. We are tive to body heat, each compressor
committed to minimising the turns on only when needed – auto-
impact we have on the world. matically.
Take a look at our new ware- We strive to be greener on the road
housing facilities. All of them too. Our entire fleet of trucks is
have been built with energy compliant with Euro II emission
conservation is mind. From the little standards, ensuring that as we ply the
things, like exclusive use of reduced highways and byways, we do so with
heat emission, energy-saving compact some of the cleanest lorries in the country.
fluorescent light bulbs, to bigger initiatives that
involve smart lighting and air conditioning Business at Raaziq goes beyond being faster and
systems, our operations are designed to be more more cost competitive. It involves being smarter,
efficient in every way possible. In the case of our better and more responsible.
17. Success Stories
Consumer Products
We truly appreciate the Management of M/s. Raaziq International for providing us remarkable Ware-
house services in Karachi. Their un-matched Warehouse management system and streamline processes
has enabled us to provide quality services to our customers efficiently.
We sincerely would like to thank Raaziq team for their unrest effort . They always have fulfilled their
commitments and are always readily available to support our business.
We look forward to cultivate strong bond with Raaziq in the future.
Syed Shujaat Ali
Product Supply Coordinator
Johnson & Johnson
Textile
We feel immense pleasure to appreciate your most professional skills and matchless services which you have
given to Sapphire group. We also appreciate your firm commitments, great team work, efficient time manage-
ment and extra ordinary personal efforts even after office hours. We do hope you will continue with same spirit
during next fiscal year 2012 and we will try our best to have much more growth in our business relations.
Ghulam Hussain Sheikh
Manager Marketing
Diamond Fabric Limited
Sapphire Textile
18. Awardsand
Recognition
CNCI (Ceylon National Chamber of Industries)
SAARC (South Asian Association for Regional Cooperation) Country Achievers Award,
2008, 2009, 2010, 2011
Lahore Chamber of Commerce and Industry
Achievement Award, 2006, 2007, 2008, 2009
Lahore Chamber of Commerce and Industry
Businessman of the Year Award, 2007
Federation of Pakistan Chambers of Commerce and Industry
Best Export Performance Award, 2005-2006, 2006-2007,
2007-2008, 2008-2009
Lahore Customs Agents Association
Business Performance Award, 2008
Business Industry Promotion Association of Pakistan
Businessman of the Year Award, 2005-2006, 2006-2007
Brand of the Year Award, 2006-2007, 2007-2008, 2008-2009, 2009-2010
19. Movewith
Confidence
We know logistics. It's in the numbers. The four members of our
executive team have years of supply chain management experi-
ence between them. The bottom line? Raaziq's executive team
not only knows the industry but also leads the industry. Raaziq
has redefined products and continues to implement technology-
enabled business processes that are compatible with the best
business practices in the world. Leadership, though, requires
more than innovation. It requires ethics, foresight and focus too.
Raaziq’s reputation and growth are a function of these qualities
– and these qualities emanate from the top.
Here are the people leading the way forward:
Mohammad Nadeem Khan Chief Executive
Tariq Mahmood Mian Vice President
Hasen Mahmoud Vice President
Tahir Mahmood Mughal
Tahir Mahmood Mughal Chief Executive Officer Chief Executive Officer
RIL Logistics (Pvt) Ltd. RIL Logistics (Pvt.) Ltd.
20. YourSuccessis
OurBusiness
The Raaziq
Commitment
Enhancing the global competitiveness of our
clients is what we do. By providing complete,
speedy and reliable supply chain solutions, we
can help you move and store your products in
a way that satisfies your customers, enhances
your reputation and reduces your costs.
A team of experts backed by decades of expe-
rience and an unrivalled logistics network is
eager to show you just how passionate we
are about delivering superior customer service
and results.
Give us a call and evaluate our effectiveness.
A new future awaits.