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Open Group Conference San Francisco

EA’s Must Drive Cloud
Strategy & Planning

Mike Walker | Enterprise Strategy and Architecture | Microsoft Corp.
http://www.MikeTheArchitect.com
Why Enterprise Architecture
Must drive Cloud Strategy &
Planning

2
Who am I?

3
State of Affairs

Today's
Session

Why Enterprise Architects
End to End
Method
How Microsoft builds
Cloud Strategies

4
End to End overview of the Cloud Strategy
& Planning (CSP) Framework

What to
Expect

No detailed demos will shown. Expect
detailed modules to cover these aspects

Why CSP is important to you and your
engagements

5
Cloud is Here
Gartner estimates, over the
next five years, enterprises
will spend $112 billion
cumulatively on cloud
services

Over 80% of IT leaders
indicate that their staff will
need to develop new skills.

91% of IT Professionals
anticipate in 5 years cloud
will overtake on-premises
computing

6
How is this
different from
all other technologies

?
7
Pervasive and Deep Impacts

8
The Business
Demands
always on
capacity

9
We’ve been down
this Road before…

10
“50% of all Technology Initiatives
are a Waste of money…. “

11
“50% of all Technology Initiatives
are a Waste of money…. “
31% of all projects are cancelled before completion
88% of projects run over schedule, over budget or both

52.7% of projects will cost 189% of their original
estimates
Average time overrun is 222% of original estimates

12
Cloud is
Different

Pressures on the
CIO

Disruption in
Technology
Enablement
13
Who do we
turn to?

14
Why the EA
EA is at the heart, a comprehensive
view of IT and the business strategy.
This allows the business leaders and
the CIO to see the impacts of
change, decisions and opportunities.
- David Wallace, CIO for the City of
Toronto

15
Why the EA
Competencies

Methods
Tools

16
Competencies
Cost Control

Governance, Regulation
and Security
Advances in Technology
(e.g., Cloud, CoIT, etc.)

Increased
Business Demands
Market Disruptors

Optimize IT
Manage Technology
Disruptors

Heightened
Customer Demands

IT Performance and
Responsiveness

Economic Impacts
Aid with Business Problem Solving

Talent Management

17
Enterprise Architects
connects Strategy to
Execution

18
Enterprise Architects
connects Strategy to
Execution without implementation is
“Vision
hallucination." – Benjamin Franklin

19
Connecting Strategy to
Implementation

Strategy

Initiatives

Execution
Programs & Projects
What
Methods can
be used?

21
Leverage a
Solid
Foundation
Tailor a Solid
Foundation
Apply TOGAF to Cloud
Strategy and Planning

Strategy Rationalization

Distill the business and IT
strategies to identify cloud ready
capabilities that align to strategy
and provide the maximum amount
of value with low risk to the
business.

Cloud Valuation

Evaluate a prioritized set of cloud
opportunities. Assess business and
technology capabilities based on
the value and risk they bring the
company.

Business Transformation
Planning
Prioritize investment
opportunities, balanced across the
enterprise and integrated into a
transformation roadmap.
The Cloud
Strategy &
Planning
Framework
(CSP)

25
The Cloud Strategy & Planning
Framework (CSP)
Business Value Driven Methodology
enabling selection of the right cloud
investments

26
Business Value Driven Methodology
Market and Business Demands

Business Strategy

Information Technology Strategy

Value Drivers

Enabling Capabilities

27
The Cloud Strategy & Planning
Framework (CSP)
Business Value Driven Methodology
enabling selection of the right cloud
investments
Embraces & Extends Proven Cloud
Practices

28
Embraces & Extends Proven Cloud
Practices

29
The Cloud Strategy & Planning
Framework (CSP)
Business Value Driven Methodology
enabling selection of the right cloud
investments
Embraces & Extends Proven Cloud
Practices
An Initiative in a Box Enabled by a set of
Tools, Guidance & Real-World Examples
based on actual customer Engagements

30
The Cloud Strategy & Planning
Framework (CSP)
Business Value Driven Methodology
enabling selection of the right cloud
investments
Embraces & Extends Proven Cloud
Practices
An Initiative in a Box Enabled by a set of
Tools, Guidance & Real-World Examples
based on actual customer Engagements
Connected to Solution Architecture Methods
31
Cloud Strategy & Planning Method
Strategy Rationalization

Distill the business and IT
strategies to identify cloud ready
capabilities that align to strategy
and provide the maximum amount
of value with low risk to the
business.

Cloud Valuation

Evaluate a prioritized set of cloud
opportunities. Assess business and
technology capabilities based on
the value and risk they bring the
company.

32

Business Transformation
Planning
Prioritize investment
opportunities, balanced across the
enterprise and integrated into a
transformation roadmap.
Cloud Strategy & Planning Method
Strategy Rationalization

33
Why

Rationalize & Distill Value

Value Chain, Shop,
Network

Functional & Organizational
Decomposition

When

Capability Map

Benefits Dependency Network

Who

Motivation Model

How

What

Strategy Maps

IT Portfolio Plan

Roadmap

Business Transformation Plan
34
Microsoft Confidential

Understanding Value
Microsoft Confidential

Understanding Value
Strategy

Example: Cloud Patterning Matching

Channel Mgmt.

Distribution

Claims

Sales

Business Mgmt.

Contract Mgmt.

37

Cloud Valuation

CloudBusiness
Defined
Transformation
Planning
Strategy

Value & Risk Impact Assessment Tool

38

Cloud Valuation

Business
Transformation
Planning
Strategy

Cloud Valuation

Enterprise Risk Tolerance Assessment

Tolerance

1. ??

Tolerate Net Loss to the
Business
Tolerate No Realization of
Business Objectives

39

Business
Transformation
Planning
Strategy

Capability Prioritization

Cloud Valuation

Business
Transformation
Planning

Prioritized list of cloud opportunity candidates

Prioritization Analytics
Risk
Capability

Business

Organization
al Readiness

Technical
Readiness

Executive Rollup

Technical

L

M

M

M

H

H

VH

Claims

Governance

L

Distribution

Operations

Architectural
Fit

L

H

VH

H

M

H

1.
2.
3.
40
Cloud Strategy & Planning Method
Cloud Valuation

41
Strategy

Business Capabilities Heat Map

Cloud Valuation

Business
Transformation
Planning

Management Control &
Reporting

Core Business

Generic Support Functions

Internal Control Functions

Planning

Distribution

Input Management

HR Management

Reporting

Proposition

Business Partner
Management

Facility Management

Risk Management

Distribution Channels
Support

Financial Management

Financial Management

Production

Reinsurance

Employee Event
Management

Primary Purchasing

Incentives and Commissions

Secondary Purchasing

Document Management

IT Management

Output Management

Communications
Management

Financial Processing

42
Strategy

Cloud Valuation

Business
Transformation
Planning

Cloud Risk Assessment Method and Framework
Risk Assessment Method

Identify

Assess

Remediate

Plan

Identify the risks related to deploying a
solution in the cloud

Assess risks for likelihood and impact
to solution components

Develop solution or strategy for risk
remediation

Incorporate final risk ratings into cloud
adoption planning

Risk Assessment Framework
Cloud Strategy & Planning Method
•

Identify

Clarify Business Intent
• Identify enabling
Innovation-based solutions
Analyze the solutions’ based on Risk &
Business Value
• Prioritize High Risk Solutions with the
Highest Business Value
•

•

Assess

Detailed assessment
• Determine risk tolerance the organization
is willing to accept
• Understand impact and probability

•

Remediate

Apply risk assessments to mitigation
architecture & planning
• Determine if solutions are eliminated
based on risk tolerance
• Identify options and architectures to
mitigate risk
•

Plan

The key input into the prioritization
activity in the Business Transformation
Planning phase
• Determines one or more risk mitigation
plans for selection

44
Microsoft Confidential

Bridging Business and IT Capabilities Together
Strategy

Cloud Valuation

Example: Unified Communication

Business
Transformation
Planning

Deploy Unified Collaboration for <Enterprise> on using SaaS in a Partner Cloud

SaaS

3.08

3.40

3.52

1.00

PaaS

1.00

1.00

1.00

1.00

IaaS

3.16

3.32

3.36

1.00

Traditional

Private

Partner

Valuation Key
Exponential Returns
High Returns
Moderate Returns
Marginal Returns
Avoid Investment

Public

Value

Architecture

Risk

Reduce
4 - Important
Complexity of IT

Target Model
Feasibility

4 - Replace

Capability
Requirements

5 - Ideal Fit

Security
Requirements

4 - Lack
Experience

Data
Requirements

3 - Partially
Compatible

Reduce P&C
Risk
Increase Value
and Lower IT
Spend
Enable Positive
IT Experience

Identity &
Access Mgmt

4 - Federation w
Config

Most Trusted
Insurer

5
4
3
2
1

Readiness

Business

2 - Low Risk

Organizational

4 - Minor Gaps

1 - Not Aligned

Governance

2 - Low Risk

Technical

4Customization

4 - Important

Technical

1 - Marginal
Risk

4 - Important

Operational

1 - Marginal
Risk

1 - Not Aligned

46
Cloud Strategy & Planning Method
Business Transformation Planning

47
Strategy

Cloud Valuation

Example: Opportunity Prioritization
Opportunities in context of value and risk
Based on risk and value, the Collaboration, Client Services and Unified
Communications opportunities are the low “hanging fruit”

High

Risk

Low

Datacenter Servers provide high opportunity, but has higher risk

Low

Business Value
48

High

Business
Transformation
Planning
Opportunity Dashboard

Strategy

Business
Transformation
Planning

Cloud Valuation

Initiative Overview
Pattern

Risk-Adjusted Value

Deploy Client Service capabilities for Contoso using Infrastructureas-a-Service (IAAS) in a Private cloud. Drill down into what client
services workloads Contoso wishes to provide:
1. Client Management and Virtualization
2. Client Security

4
High Priority

Value

Risk

(scale: 1 – value not likely realized, 5 – value very likely realized)

(scale: 1 – marginal risk, 5 – likely catastrophic damage)

Key Benefits

•
•
•

Higher ROI and reduced TCO
Reduced security breaches and end-user
disruptions
Mitigates business and compliance risk

Reduce
Complexity
of IT

Reduce
P&C Risk

Increase
Value and
Lower IT
Spend

Enable
Positive IT
Experience

Most
Trusted
Insurer

4

1

4

3

4

4
High
Value

•
Key Risks/Challenges

Business
Risk

Governance
Risk

1

1

This capability directly supports all
employees, business units, and business
processes

Technical Operational
Risk
Risk

2

3

2
Low Risk

Readiness

Technical Readiness
Maturity

Integration
Dependencies
Virtualization platform
Security infrastructure
Integration with HP
BTO

Organizational Readiness
Technical Readiness
Score

5
Proven Technology

Organizational
Concerns

Ability to rationalize
Current multi-ESP
situation

Staff Concerns
Limited knowledge of
client platform within
Contoso due to
outsourcing

Organizational Readiness
Score

3
Semi-prepared
Organization
Strategy

Cloud Valuation

Example: Cloud Pattern Matching
Name: Mobile Initiative
Solution(s):

Business Capability:

L1: Payments L2: Mobility

IT Capability:

CRM, Portal, Integration, BI

Customer Portal, Mobile App, Micro-Payments Engine, Integration Bus, Reporting

SaaS

A1. Customer Portal
A3. Reporting

PaaS

A2. Online Banking
Platform

IaaS

A4. Data Warehouse –
Customer Master
A5. Core Banking
Systems
A7. Micro-Payment Engine

Public

Private

Community

Traditional

Business
Transformation
Planning
Strategy

Cloud Valuation

Business
Transformation
Planning

Example: Cloud Pattern Matching

Internet

Internet

Clients

On Premises - Banking Applications

Azure

Gateway

Banking Solution
Account Balance
Adapter

Balance
Data

Legacy Balance System
Web Application

Azure Connect
Credit Card
Adapter

Web
Services

Mobile
Banking
Application

Web
Services
Interfaces

Credit Card
DB

Credit Card Systems
Banking
Solution

Customer Account
Adapter

Account
DB

Customer Account Systems
Microsoft Confidential

Example: Cloud Roadmap
Recap &
Conclusions

53
Recap: Method
Strategy Rationalization

Cloud Valuation

Business Transformation
Planning

• Project charter defining the scope
of the analysis
• Strategic vision for cloud
computing
• High-priority capabilities for cloud
migration

• Supportive Cross-Organization
Analysis Teams
• Current state capability
assessment
• Target capability service and
deployment patterns

• Defined investment opportunities
• Prioritized and integrated into a
business transformation roadmap

• Ensures cloud investments are
aligned with IT and business
strategy

• Ensures a clear understanding of
the value and risks of the future
strategic business model for cloud
computing

• Provides a portfolio of
investments, balanced across the
enterprise and its capabilities

• Unlike many thinly-veiled
technology-specific approaches,
Microsoft presents a holistic
approach which prevents
fragmentation

• Microsoft’s capability and
assessment frameworks and
expertise enable a smooth,
transparent, valuation process

• Enables ongoing management of
investments and continued
aligned between strategy and
architecture

54
Recap: Method
Qualified

Quantified

Strategy Rationalization

Cloud Valuation

Planned
Business Transformation
Planning

• Project charter defining the scope
of the analysis / ASOW
• Strategic vision for cloud
computing
• High-priority capabilities for cloud
migration

• Supportive Cross-Organization
Analysis Teams
• Current state capability
assessment
• Target capability service and
deployment patterns

• Defined investment opportunities
• Prioritized and integrated into a
business transformation roadmap

• Ensures cloud investments are
aligned with IT and business
strategy

• Ensures a clear understanding of
the value and risks of the future
strategic business model for cloud
computing

• Provides a portfolio of
investments, balanced across the
enterprise and its capabilities

• Unlike many thinly-veiled
technology-specific approaches,
Microsoft presents a holistic
approach which prevents
fragmentation

• Microsoft’s capability and
assessment frameworks and
expertise enable a smooth,
transparent, valuation process

• Enables ongoing management of
investments and continued
aligned between strategy and
architecture

55
Recap: Tools & Templates
Tool

Tool

Description

Description

Charter – Template to
authorize the project and
define scope, stakeholders
and timeline

Capability Prioritization –
Further refinement of each
business capability with
respect to cloud risk, fit and
readiness

Enterprise Capability
Assessment – Enterprise
level 1 capability analysis to
segment a customers
portfolio for the discovery of
cloud opportunities.

Cloud Envisioning
Workshop (CEW) – An
executive level workshop to
establish terms and educate
along with cross-enterprise
facilitated assessments.

Business Heat Map –
Graphical view of an
organization based on
business capabilities and
cloud attributes like risk,
value, fit and readiness

Capability Profiling – Rollup
dashboard of a given
capability to determine the
level of value and risk it
provides in the context of
cloud.

56
Recap: Tools & Templates
Tool

Tool

Description

Description

Cloud Pattern Valuation –
Robust metric driven analysis
tool used to determine which
cloud service and
deployment models should
be used for a solution.

Cloud Opportunity
Dashboard – A dashboard
that provides a complete
rollup of the Cloud Valuation
assessments into one sheet
to support decision making.

Cloud Pattern Matching –
Graphical tool to connect
service and deployment
models with business or
technical capabilities.

Cloud Strategy
Presentation – Template to
be used to present findings
back to the customer.

Portfolio Analysis – A tool to
plot cloud opportunities to a
grid based on Business
Priority, Value, Risk and
Effort to aid in the
roadmapping.

Cloud Taxonomy –This
taxonomy provides a way of
rationalizing cloud specific
cloud implementation
decisions.

57
Recap: Tools & Templates
Tool

Tool

Description

Description
CSP Project Planning –
Examples of a defined
project engagement, with
timelines, milestones,
activities and deliverables.

Cloud Risk Framework – A
risk reference model that
identifies the key aspects of
cloud risk to be assessed.

Cloud Risk Method –
Process for applying a risk
classification to a potential
cloud solution.

58
Conclusions

59
Thank You!
mikewalk@microsoft.com
http://www.MikeTheArchitect.com
Follow me on Twitter @MikeJWalker

60
Resources
Related Sessions
•

Keynote: Making Business Drive IT Transformation Through Enterprise
Architecture

•

Track: Architecting the Cloud

Mike Walker’s Blog Links
•
•
•

http://www.MikeTheArchitect.com
Coming Soon! Cloud Strategy and Planning Articles, Presentation and Webcast
IQ Isn’t Enough. Enterprise Architects Must Balance with EQ Driven Approaches -

•

The Enterprise Architecture Capability Model (EACM) -

http://www.mikethearchitect.com/2011/03/iq-isnt-enough-enterprise-architects-mustbalance-with-eq-driven-approaches.html

http://www.mikethearchitect.com/2010/07/the-enterprise-architecture-capability-modeleacm.html
© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT
MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

62

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Why Enterprise Architecture Must drive Cloud Strategy and Planning

  • 1. Open Group Conference San Francisco EA’s Must Drive Cloud Strategy & Planning Mike Walker | Enterprise Strategy and Architecture | Microsoft Corp. http://www.MikeTheArchitect.com
  • 2. Why Enterprise Architecture Must drive Cloud Strategy & Planning 2
  • 4. State of Affairs Today's Session Why Enterprise Architects End to End Method How Microsoft builds Cloud Strategies 4
  • 5. End to End overview of the Cloud Strategy & Planning (CSP) Framework What to Expect No detailed demos will shown. Expect detailed modules to cover these aspects Why CSP is important to you and your engagements 5
  • 6. Cloud is Here Gartner estimates, over the next five years, enterprises will spend $112 billion cumulatively on cloud services Over 80% of IT leaders indicate that their staff will need to develop new skills. 91% of IT Professionals anticipate in 5 years cloud will overtake on-premises computing 6
  • 7. How is this different from all other technologies ? 7
  • 8. Pervasive and Deep Impacts 8
  • 10. We’ve been down this Road before… 10
  • 11. “50% of all Technology Initiatives are a Waste of money…. “ 11
  • 12. “50% of all Technology Initiatives are a Waste of money…. “ 31% of all projects are cancelled before completion 88% of projects run over schedule, over budget or both 52.7% of projects will cost 189% of their original estimates Average time overrun is 222% of original estimates 12
  • 13. Cloud is Different Pressures on the CIO Disruption in Technology Enablement 13
  • 14. Who do we turn to? 14
  • 15. Why the EA EA is at the heart, a comprehensive view of IT and the business strategy. This allows the business leaders and the CIO to see the impacts of change, decisions and opportunities. - David Wallace, CIO for the City of Toronto 15
  • 17. Competencies Cost Control Governance, Regulation and Security Advances in Technology (e.g., Cloud, CoIT, etc.) Increased Business Demands Market Disruptors Optimize IT Manage Technology Disruptors Heightened Customer Demands IT Performance and Responsiveness Economic Impacts Aid with Business Problem Solving Talent Management 17
  • 19. Enterprise Architects connects Strategy to Execution without implementation is “Vision hallucination." – Benjamin Franklin 19
  • 24. Apply TOGAF to Cloud Strategy and Planning Strategy Rationalization Distill the business and IT strategies to identify cloud ready capabilities that align to strategy and provide the maximum amount of value with low risk to the business. Cloud Valuation Evaluate a prioritized set of cloud opportunities. Assess business and technology capabilities based on the value and risk they bring the company. Business Transformation Planning Prioritize investment opportunities, balanced across the enterprise and integrated into a transformation roadmap.
  • 26. The Cloud Strategy & Planning Framework (CSP) Business Value Driven Methodology enabling selection of the right cloud investments 26
  • 27. Business Value Driven Methodology Market and Business Demands Business Strategy Information Technology Strategy Value Drivers Enabling Capabilities 27
  • 28. The Cloud Strategy & Planning Framework (CSP) Business Value Driven Methodology enabling selection of the right cloud investments Embraces & Extends Proven Cloud Practices 28
  • 29. Embraces & Extends Proven Cloud Practices 29
  • 30. The Cloud Strategy & Planning Framework (CSP) Business Value Driven Methodology enabling selection of the right cloud investments Embraces & Extends Proven Cloud Practices An Initiative in a Box Enabled by a set of Tools, Guidance & Real-World Examples based on actual customer Engagements 30
  • 31. The Cloud Strategy & Planning Framework (CSP) Business Value Driven Methodology enabling selection of the right cloud investments Embraces & Extends Proven Cloud Practices An Initiative in a Box Enabled by a set of Tools, Guidance & Real-World Examples based on actual customer Engagements Connected to Solution Architecture Methods 31
  • 32. Cloud Strategy & Planning Method Strategy Rationalization Distill the business and IT strategies to identify cloud ready capabilities that align to strategy and provide the maximum amount of value with low risk to the business. Cloud Valuation Evaluate a prioritized set of cloud opportunities. Assess business and technology capabilities based on the value and risk they bring the company. 32 Business Transformation Planning Prioritize investment opportunities, balanced across the enterprise and integrated into a transformation roadmap.
  • 33. Cloud Strategy & Planning Method Strategy Rationalization 33
  • 34. Why Rationalize & Distill Value Value Chain, Shop, Network Functional & Organizational Decomposition When Capability Map Benefits Dependency Network Who Motivation Model How What Strategy Maps IT Portfolio Plan Roadmap Business Transformation Plan 34
  • 37. Strategy Example: Cloud Patterning Matching Channel Mgmt. Distribution Claims Sales Business Mgmt. Contract Mgmt. 37 Cloud Valuation CloudBusiness Defined Transformation Planning
  • 38. Strategy Value & Risk Impact Assessment Tool 38 Cloud Valuation Business Transformation Planning
  • 39. Strategy Cloud Valuation Enterprise Risk Tolerance Assessment Tolerance 1. ?? Tolerate Net Loss to the Business Tolerate No Realization of Business Objectives 39 Business Transformation Planning
  • 40. Strategy Capability Prioritization Cloud Valuation Business Transformation Planning Prioritized list of cloud opportunity candidates Prioritization Analytics Risk Capability Business Organization al Readiness Technical Readiness Executive Rollup Technical L M M M H H VH Claims Governance L Distribution Operations Architectural Fit L H VH H M H 1. 2. 3. 40
  • 41. Cloud Strategy & Planning Method Cloud Valuation 41
  • 42. Strategy Business Capabilities Heat Map Cloud Valuation Business Transformation Planning Management Control & Reporting Core Business Generic Support Functions Internal Control Functions Planning Distribution Input Management HR Management Reporting Proposition Business Partner Management Facility Management Risk Management Distribution Channels Support Financial Management Financial Management Production Reinsurance Employee Event Management Primary Purchasing Incentives and Commissions Secondary Purchasing Document Management IT Management Output Management Communications Management Financial Processing 42
  • 43. Strategy Cloud Valuation Business Transformation Planning Cloud Risk Assessment Method and Framework Risk Assessment Method Identify Assess Remediate Plan Identify the risks related to deploying a solution in the cloud Assess risks for likelihood and impact to solution components Develop solution or strategy for risk remediation Incorporate final risk ratings into cloud adoption planning Risk Assessment Framework
  • 44. Cloud Strategy & Planning Method • Identify Clarify Business Intent • Identify enabling Innovation-based solutions Analyze the solutions’ based on Risk & Business Value • Prioritize High Risk Solutions with the Highest Business Value • • Assess Detailed assessment • Determine risk tolerance the organization is willing to accept • Understand impact and probability • Remediate Apply risk assessments to mitigation architecture & planning • Determine if solutions are eliminated based on risk tolerance • Identify options and architectures to mitigate risk • Plan The key input into the prioritization activity in the Business Transformation Planning phase • Determines one or more risk mitigation plans for selection 44
  • 45. Microsoft Confidential Bridging Business and IT Capabilities Together
  • 46. Strategy Cloud Valuation Example: Unified Communication Business Transformation Planning Deploy Unified Collaboration for <Enterprise> on using SaaS in a Partner Cloud SaaS 3.08 3.40 3.52 1.00 PaaS 1.00 1.00 1.00 1.00 IaaS 3.16 3.32 3.36 1.00 Traditional Private Partner Valuation Key Exponential Returns High Returns Moderate Returns Marginal Returns Avoid Investment Public Value Architecture Risk Reduce 4 - Important Complexity of IT Target Model Feasibility 4 - Replace Capability Requirements 5 - Ideal Fit Security Requirements 4 - Lack Experience Data Requirements 3 - Partially Compatible Reduce P&C Risk Increase Value and Lower IT Spend Enable Positive IT Experience Identity & Access Mgmt 4 - Federation w Config Most Trusted Insurer 5 4 3 2 1 Readiness Business 2 - Low Risk Organizational 4 - Minor Gaps 1 - Not Aligned Governance 2 - Low Risk Technical 4Customization 4 - Important Technical 1 - Marginal Risk 4 - Important Operational 1 - Marginal Risk 1 - Not Aligned 46
  • 47. Cloud Strategy & Planning Method Business Transformation Planning 47
  • 48. Strategy Cloud Valuation Example: Opportunity Prioritization Opportunities in context of value and risk Based on risk and value, the Collaboration, Client Services and Unified Communications opportunities are the low “hanging fruit” High Risk Low Datacenter Servers provide high opportunity, but has higher risk Low Business Value 48 High Business Transformation Planning
  • 49. Opportunity Dashboard Strategy Business Transformation Planning Cloud Valuation Initiative Overview Pattern Risk-Adjusted Value Deploy Client Service capabilities for Contoso using Infrastructureas-a-Service (IAAS) in a Private cloud. Drill down into what client services workloads Contoso wishes to provide: 1. Client Management and Virtualization 2. Client Security 4 High Priority Value Risk (scale: 1 – value not likely realized, 5 – value very likely realized) (scale: 1 – marginal risk, 5 – likely catastrophic damage) Key Benefits • • • Higher ROI and reduced TCO Reduced security breaches and end-user disruptions Mitigates business and compliance risk Reduce Complexity of IT Reduce P&C Risk Increase Value and Lower IT Spend Enable Positive IT Experience Most Trusted Insurer 4 1 4 3 4 4 High Value • Key Risks/Challenges Business Risk Governance Risk 1 1 This capability directly supports all employees, business units, and business processes Technical Operational Risk Risk 2 3 2 Low Risk Readiness Technical Readiness Maturity Integration Dependencies Virtualization platform Security infrastructure Integration with HP BTO Organizational Readiness Technical Readiness Score 5 Proven Technology Organizational Concerns Ability to rationalize Current multi-ESP situation Staff Concerns Limited knowledge of client platform within Contoso due to outsourcing Organizational Readiness Score 3 Semi-prepared Organization
  • 50. Strategy Cloud Valuation Example: Cloud Pattern Matching Name: Mobile Initiative Solution(s): Business Capability: L1: Payments L2: Mobility IT Capability: CRM, Portal, Integration, BI Customer Portal, Mobile App, Micro-Payments Engine, Integration Bus, Reporting SaaS A1. Customer Portal A3. Reporting PaaS A2. Online Banking Platform IaaS A4. Data Warehouse – Customer Master A5. Core Banking Systems A7. Micro-Payment Engine Public Private Community Traditional Business Transformation Planning
  • 51. Strategy Cloud Valuation Business Transformation Planning Example: Cloud Pattern Matching Internet Internet Clients On Premises - Banking Applications Azure Gateway Banking Solution Account Balance Adapter Balance Data Legacy Balance System Web Application Azure Connect Credit Card Adapter Web Services Mobile Banking Application Web Services Interfaces Credit Card DB Credit Card Systems Banking Solution Customer Account Adapter Account DB Customer Account Systems
  • 54. Recap: Method Strategy Rationalization Cloud Valuation Business Transformation Planning • Project charter defining the scope of the analysis • Strategic vision for cloud computing • High-priority capabilities for cloud migration • Supportive Cross-Organization Analysis Teams • Current state capability assessment • Target capability service and deployment patterns • Defined investment opportunities • Prioritized and integrated into a business transformation roadmap • Ensures cloud investments are aligned with IT and business strategy • Ensures a clear understanding of the value and risks of the future strategic business model for cloud computing • Provides a portfolio of investments, balanced across the enterprise and its capabilities • Unlike many thinly-veiled technology-specific approaches, Microsoft presents a holistic approach which prevents fragmentation • Microsoft’s capability and assessment frameworks and expertise enable a smooth, transparent, valuation process • Enables ongoing management of investments and continued aligned between strategy and architecture 54
  • 55. Recap: Method Qualified Quantified Strategy Rationalization Cloud Valuation Planned Business Transformation Planning • Project charter defining the scope of the analysis / ASOW • Strategic vision for cloud computing • High-priority capabilities for cloud migration • Supportive Cross-Organization Analysis Teams • Current state capability assessment • Target capability service and deployment patterns • Defined investment opportunities • Prioritized and integrated into a business transformation roadmap • Ensures cloud investments are aligned with IT and business strategy • Ensures a clear understanding of the value and risks of the future strategic business model for cloud computing • Provides a portfolio of investments, balanced across the enterprise and its capabilities • Unlike many thinly-veiled technology-specific approaches, Microsoft presents a holistic approach which prevents fragmentation • Microsoft’s capability and assessment frameworks and expertise enable a smooth, transparent, valuation process • Enables ongoing management of investments and continued aligned between strategy and architecture 55
  • 56. Recap: Tools & Templates Tool Tool Description Description Charter – Template to authorize the project and define scope, stakeholders and timeline Capability Prioritization – Further refinement of each business capability with respect to cloud risk, fit and readiness Enterprise Capability Assessment – Enterprise level 1 capability analysis to segment a customers portfolio for the discovery of cloud opportunities. Cloud Envisioning Workshop (CEW) – An executive level workshop to establish terms and educate along with cross-enterprise facilitated assessments. Business Heat Map – Graphical view of an organization based on business capabilities and cloud attributes like risk, value, fit and readiness Capability Profiling – Rollup dashboard of a given capability to determine the level of value and risk it provides in the context of cloud. 56
  • 57. Recap: Tools & Templates Tool Tool Description Description Cloud Pattern Valuation – Robust metric driven analysis tool used to determine which cloud service and deployment models should be used for a solution. Cloud Opportunity Dashboard – A dashboard that provides a complete rollup of the Cloud Valuation assessments into one sheet to support decision making. Cloud Pattern Matching – Graphical tool to connect service and deployment models with business or technical capabilities. Cloud Strategy Presentation – Template to be used to present findings back to the customer. Portfolio Analysis – A tool to plot cloud opportunities to a grid based on Business Priority, Value, Risk and Effort to aid in the roadmapping. Cloud Taxonomy –This taxonomy provides a way of rationalizing cloud specific cloud implementation decisions. 57
  • 58. Recap: Tools & Templates Tool Tool Description Description CSP Project Planning – Examples of a defined project engagement, with timelines, milestones, activities and deliverables. Cloud Risk Framework – A risk reference model that identifies the key aspects of cloud risk to be assessed. Cloud Risk Method – Process for applying a risk classification to a potential cloud solution. 58
  • 61. Resources Related Sessions • Keynote: Making Business Drive IT Transformation Through Enterprise Architecture • Track: Architecting the Cloud Mike Walker’s Blog Links • • • http://www.MikeTheArchitect.com Coming Soon! Cloud Strategy and Planning Articles, Presentation and Webcast IQ Isn’t Enough. Enterprise Architects Must Balance with EQ Driven Approaches - • The Enterprise Architecture Capability Model (EACM) - http://www.mikethearchitect.com/2011/03/iq-isnt-enough-enterprise-architects-mustbalance-with-eq-driven-approaches.html http://www.mikethearchitect.com/2010/07/the-enterprise-architecture-capability-modeleacm.html
  • 62. © 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 62

Notas del editor

  1. Source: Gartner, Forecast: Public Cloud Services, Worldwide and Regions, Industry Sectors, 2010-2015Source: IBMTech Trends Survey. October, 2010. Source: Corp Exec Board
  2. Note to Presenter: “domains” are provided by the customer. Business Productivity and Infrastructure capabilities are source from Microsoft’s IO Model
  3. Note to Presenter: Reference Appendix B for Industry Benefits
  4. Note to Presenter: Discuss the risk tolerance for each of the cloud risk control area and capture the risk tolerance based on the color scale