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TRADITIONAL MARKETING & BRANDING IS DEAD
Don Draper is no longer in charge
You are                      Stories !
no longer in charge




                      vs.

                            Your community is !
The price of a coffee
here (X) in Bar
Mundial, Lissabon?




                        X
PROGRESSION OF ECONOMIC VALUE: IT’S ALL ABOUT EXPERIENCES
STORIES
DRIVE COMMUNITY
 & EXPERIENCES
YOUR
STORY
Valuable content
                                                  &
                                               Stories




“COMMUNITIES ALREADY EXIST. THINK ABOUT HOW YOU
CAN HELP THAT COMMUNITY DO WHAT IT WANTS TO DO.”

          Mark Zuckerberg, founder and CEO of Facebook
AmEx does
 a lot to support
business customers
A COMMUNITY WITH
   A COLLECTION
    OF STORIES.
DellBusiness
YouTube channel
Connect business pro’s
and young entrepreneurs,
        in an effort
 to share skills and ideas.
Creating content
   to educate.
 Telling stories
  to engage.
From facts and figures
               To telling stories.




Twitter:
@rafstevens
TRADITIONAL MARKETING IS DEAD.

  HERE IS NEW AGE MARKETING




CONSUMPTION            SHARING



PRODUCT                CONTEXT



MARKETING              COMMUNITIES
Yahoo!/BBDO study (2012
 Feb) "What's Your Story."
TELL                           ABOUT “WHY”
    A
HUMAN STORY




 CUSTOMERS ARE NOT RATIONAL AND LOGICAL BEINGS
           THAT (ONLY) BUY ON PRICE.
BUT…




       10 REASONS WHY CUSTOMER
         EMOTIONS ARE NOT BEING
           EMBRACED BY BUSINESS
1.    Businesses have been traditional
       run by men.                                     2. Women are better at
                                                   understanding their emotions
                                                                      than men.
 3.    Businesses like
       logical/analytical
       people.                                            4. Most senior people in
                                                                organisations are
                                                                50plus years old.
5.    Business is
      about numbers.

                                                   6.    Business becomes more
7.    Emotions are soft ,fluffy and                     complex, reinforcing this
      difficult to quantify.                                   logical approach.


                                             8.   Back in the day there was no
9.    Emotions are hard to define
                                                            product saturation.
      and the science is not precise.

                            10. Most leaders are macho types not the people
                                who are experts on psychology and emotions.
My story?



 Master degree and lots of experience
 in marketing blah blah
 turns corporate storyteller
How can you use stories
      in sales ?



                  In business a story is simply the
     recounting of an event that happened to you
                         or to someone you know,
         or even a narrative from another source
                       such as a movie or a book.
3 types of sales stories




       ORIGIN          CLIENT      PRODUCT
       stories         stories      stories




   Do n ’t be           Sho w      Be t r u t hf u l
  af r a i d t o       em pat hy
be v u l n er a bl e
5
STORYTELLING
LESSONS
#1

 Move your style of communication
  away from being predominantly
rational and argument-based to being
      a good mixture of stories
           and argument.
#2

You are not the hero of the story;
   It is not about your brand.
#3

Develop an awareness
     of the stories
that swirl around you
      every day.
#4

  Not all content are stories.
All stories are (good) content.
#5

Be Truthful
Twitter:
@rafstevens
THE END
www.corporatestoryteller.be

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B2B storytelling and communities

  • 1.
  • 2. TRADITIONAL MARKETING & BRANDING IS DEAD
  • 3. Don Draper is no longer in charge
  • 4. You are Stories ! no longer in charge vs. Your community is !
  • 5.
  • 6. The price of a coffee here (X) in Bar Mundial, Lissabon? X
  • 7. PROGRESSION OF ECONOMIC VALUE: IT’S ALL ABOUT EXPERIENCES
  • 10. Valuable content & Stories “COMMUNITIES ALREADY EXIST. THINK ABOUT HOW YOU CAN HELP THAT COMMUNITY DO WHAT IT WANTS TO DO.” Mark Zuckerberg, founder and CEO of Facebook
  • 11. AmEx does a lot to support business customers
  • 12. A COMMUNITY WITH A COLLECTION OF STORIES.
  • 14. Connect business pro’s and young entrepreneurs, in an effort to share skills and ideas.
  • 15. Creating content to educate. Telling stories to engage.
  • 16. From facts and figures To telling stories. Twitter: @rafstevens
  • 17. TRADITIONAL MARKETING IS DEAD. HERE IS NEW AGE MARKETING CONSUMPTION SHARING PRODUCT CONTEXT MARKETING COMMUNITIES
  • 18. Yahoo!/BBDO study (2012 Feb) "What's Your Story."
  • 19. TELL ABOUT “WHY” A HUMAN STORY CUSTOMERS ARE NOT RATIONAL AND LOGICAL BEINGS THAT (ONLY) BUY ON PRICE.
  • 20. BUT… 10 REASONS WHY CUSTOMER EMOTIONS ARE NOT BEING EMBRACED BY BUSINESS
  • 21. 1. Businesses have been traditional run by men. 2. Women are better at understanding their emotions than men. 3. Businesses like logical/analytical people. 4. Most senior people in organisations are 50plus years old. 5. Business is about numbers. 6. Business becomes more 7. Emotions are soft ,fluffy and complex, reinforcing this difficult to quantify. logical approach. 8. Back in the day there was no 9. Emotions are hard to define product saturation. and the science is not precise. 10. Most leaders are macho types not the people who are experts on psychology and emotions.
  • 22. My story? Master degree and lots of experience in marketing blah blah turns corporate storyteller
  • 23.
  • 24. How can you use stories in sales ? In business a story is simply the recounting of an event that happened to you or to someone you know, or even a narrative from another source such as a movie or a book.
  • 25. 3 types of sales stories ORIGIN CLIENT PRODUCT stories stories stories Do n ’t be Sho w Be t r u t hf u l af r a i d t o em pat hy be v u l n er a bl e
  • 27. #1 Move your style of communication away from being predominantly rational and argument-based to being a good mixture of stories and argument.
  • 28. #2 You are not the hero of the story; It is not about your brand.
  • 29. #3 Develop an awareness of the stories that swirl around you every day.
  • 30. #4 Not all content are stories. All stories are (good) content.