Describing Features of SmartCloud Notes in Hosted and Hybrid Environments

1. © 2014 IBM CorporationPowered by IBM SmartCloud Meetings
Features of SmartCloud Notes in Hosted and Hybrid Environments
Dhananjay Desai
Shankar Venkatachalam
SmartCloud Notes L3 Team
IBM Collaboration Solutions

2. 2 © 2014 IBM Corporation
About Us
Dhananjay Desai – SmartCloud Notes L3
Shankar Venkatachalam – SmartCloud Notes L3
Narendra Nesarikar- Senior Manager – Facilitator for AP Open
Mics

3. 3 © 2014 IBM Corporation
Agenda
1. SmartCloud Notes High Level Overview
2. SmartCloud Notes Architecture
3. Hybrid flow
4. Service only / Hybrid Administration Features

4. 4 © 2014 IBM Corporation
SmartCloud Notes: High-level Overview
 Best-in-class cloud-based messaging for the enterprise
 Cloud-based Domino mail, calendar and contacts
─ Integrated Sametime instant messaging
─ 50 GB Mailbox
─ Includes anti-spam/anti-virus
 Rich, end-user client experience accessible via Internet
─ 3 desktop access “modes” using the included Lotus Notes client:
– Server-based mail file
– Local replica
– Managed Mail Replica (“MMR,” Notes 8.5.2 and up)
─ Access from browser using SmartCloud Notes Web (DWA)
─ IMAP client access
 Mobile services via BlackBerry®
and Lotus Notes®
Traveler

5. 5 © 2014 IBM Corporation
Hybrid Vs Service only Configuration
 "Service-only" ( Hosted )
─ Service-only customers are completely contained within SmartCloud Notes Cloud
─ Administration is performed entirely via Smartcloud browser UI
 Hybrid
─ Hybrid refers to a specific configuration where on-premise and cloud messaging setup exist
simultaneously
─ Allows existing IBM Lotus Domino customers to integrate and extend their on-premises
environment
─ Seamless communication is possible between on-premise and cloud servers

6. 6 © 2014 IBM Corporation
SmartCloud Notes Minimum Requirements
 Notes Client : 8.5.1 FP5
 Browser :
- Microsoft IE 8.+ on Windows 7 , Microsoft IE 9.+ on Windows 7 , Microsoft IE 10.+ on
Windows 8 Classic , Microsoft IE 11.0 on Windows 8.1 Classic
- Google Chrome on Windows and Mac
- Mozilla Firefox ESR , Mozilla Firefox
- Apple Safari 5.+ on Mac OSX Lion 10.7 , Apple Safari 6.+ on Mac OSX Mountain Lion
10.8 , Apple Safari 7.0 on Mac OSX Mavericks 10.9.x
 IMAP : Apple Mail 4.5 and 5.2 , Outlook 2003 and 2007 , Thunderbird 9.0.1
 Apple IOS 4.0.1 Device , Android Device 2.2+ , Windows phone 8.1
 Domino Server on-premise version 8.5.1 FP2 for mail/dirsync , 8.5.2 for passthru
 http://www-01.ibm.com/support/docview.wss?uid=swg27023486

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SmartCloud Notes Architecture

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Hybrid Customer Flow

9. 9 © 2014 IBM Corporation
Hybrid Customer Flow
In Brief three main components for on-premise hybrid configuration is
 On-premise passthru server : The Domino server used as the on-premises
passthru server to allow SmartCloud Notes to connect to other on-prem servers.
All connections from hosted SmartCloud Notes servers to on-premises servers
are directed through an IBM Domino Passthru server to ensure secure
connections
 On-premise mail gateway server : SmartCloud Notes servers and on-premises
IBM Domino servers route mail to each other. You can have one or more IBM
Domino servers to use as the on-premises mail routing server
 On-premise Directory server :The IBM Domino server used for on-premises
domain administration, directory replication. As this server replicates with the
service, it is often called the primary directory synchronization server.

10. 10 © 2014 IBM Corporation
Hosted / Hybrid Administration UI Features
Admin UI that is being used to control the SCNotes settings

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Organization Account Settings
 CustomerID is the unique number of your organization in IBM Connections cloud
 Subscriptions UI lists all different cloud subscriptions that you purchased.
 Select your prefer country timezone,usually client set this to their corporate office
time.
 The first time that the SmartCloud Notes user logs using a web browser, they
must change their password. Then the user is taken to the the "SmartCloud
Account Update" screen where they can select a country, language, and time
zone.
 You can select list of administrators who will receive important system mails.
This is used by the service to send email notifications that report when specific
types of errors occur in the service.

12. 12 © 2014 IBM Corporation
Instant Messaging Options
● IBM SmartCloud Notes (SmartCloud Notes) users can chat with each other through instant
messaging embedded in SmartCloud Notes web and in the IBM Notes client sidebar.
This capability is enabled by default in SmartCloud Notes web; however, the IBM Notes client
must be installed with the "Sametime (Integrated)" option selected.
● Company administrator must enable an instant messaging community for your company.
In SmartCloud Notes, company administrators have the option to use the default IBM
SmartCloud messaging community (also referred to as the
service instant messaging community), or an on-premises IBM Sametime messaging
community, managed by your company.
● http://www-10.lotus.com/ldd/bhwiki.nsf/dx/Enabling_instant_messaging_for_your_company
_in_IBM_SmartCloud_Notes_LLNHcourse

13. 13 © 2014 IBM Corporation
Email & Calendar Options
Notes Links Settings :
● You can specify how IBM® Notes® links, such as doc links, application links,
and view links, display in web client email.
● To allow web client users to follow links to IBM® Notes® documents, views, and
applications that on-premises users send, configure an on-premises IBM
Domino® passthru server to resolve the links.

14. 14 © 2014 IBM Corporation
Email & Calendar Options
Calendar Details :
● If you enable this feature, when users schedule a meeting or use a group
calendar, they can click a block of busytime in someone's calendar to see details
about the calendar entry. ( Meeting chair , location , room etc )
● Users can see calendar details only if users grant them this access to their
calendars.
● This feature is disabled, by default. When it is disabled, users can still see the
blocks of time when users are busy, they just cannot see details about those
blocks of time.
ActiveX File Attachment Control :
● If you enable ActiveX, when users who use Internet Explorer log in to the
SmartCloud Notes service, they see prompts that allow them to install the
ActiveX control. The prompts refer to the ActiveX control as the IBM® iNotes®
control. Some examples are dragging attachment to mail , saving multiple
attachments.

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Email Management UI
● Limit Message Size : Used to Control size of message ( maximum is 100 MB )
● External Forwarding : You can select this so that user won't use mail rule to
forward message automatically to another email account.

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Email Management UI
● You can set how long messages remain in the Trash folder , default is 14 days.
maximum value is 90 days
● You can also specify if User has control to empty Trash themselves so that they can delete
message even before above setting of 'Retain deleted message for how many days'

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Email Management UI
● You can automatically delete older mails from inbox from all users mailfiles.
● Mails are deleted Matching the criteria set in “Delete email after how many days?” field.
● These mails move to “To be Deleted folder” and after one week sent to Trash

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Email Management UI
Only for hybrid customer :
● By default, the service routes mail that service users send to external users over the Internet.
● You have the option to route this mail through a company-controlled SMTP host server instead.

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Email Filters
● IBM SmartCloud Notes® (SmartCloud Notes) allows the filtering of inbound internet mail,
by address, to control receipt of mail. Administrators may set filters by individual address or
address groupings, and either allow or deny mail from these addresses.
● Administrator can can add their own customized filters and set priority of filters
● You can configure users to use 'report as spam' feature for any spam message received

20. 20 © 2014 IBM Corporation
IMAP Access
● IMAP Access can be enable for all users or disable for all users in Service only customer
● For hybrid we can enable IMAP for specific users by modifying person document on-
premise and add a TYPE_TEXT item named SaaSAllowIMAP.
● You can also enable or disable IMAP for all users in hybrid configuration

21. 21 © 2014 IBM Corporation
Password Management UI
- For users who access the service with the IBM® Notes® client, you can specify when
Notes ID passwords expire. This password expiration does not apply to web users
because they log in using their web login password rather than a Notes ID password.
- For Hybrid User , you can create policy on-premise to set the password expiration warning

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Password Management UI
- You can synchronize web ( service ) password to Notes ID password
- Reverse password synchronization from Notes ID to web is not supported
- The feature does not apply to users who log in to the service with a federated
identity that your organization defines.

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Name Finder and Photos
● Name finder settings can be configured for users. You can have a option to select Advanced
Name finder that will help web client users to narrow search results by department,
job title , location , Manager
● For service only photos come from user's IBM connections cloud profile ,
for hybrid , photos comes from on-premise NAB or from user's IBM connections cloud profile
● http://www-10.lotus.com/ldd/bhwiki.nsf/xpDocViewer.xsp?lookupName=Administering+SmartCloud+Not
es%3A+Service-only+Environment#action=openDocument&res_title=Configuring_the_name_finder_SO
&content=pdcontent&sa=true
● http://www-10.lotus.com/ldd/bhwiki.nsf/xpDocViewer.xsp?lookupName=Administering+SmartCloud
+Notes%3A+Hybrid+Environment#action=openDocument&res_title=Adding_photos_to_Person_
documents_HY&content=pdcontent&sa=true

24. 24 © 2014 IBM Corporation
Journaling Options UI
The following types of journal files are available for Notes®:
● Notes mail delivery, which records each email message that service users send.
● Notes client session, which records each attempt to log in to the service from a
Notes client to access an application such as mail or the company directory.
● Administration activity, which records SmartCloud Notes administration actions.
● The journal service produces gzip-compressed journal files about every 24 hours.
● You use an FTP client to download the journal files from the integration server.
● Files are removed from the integration server after seven days.

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Traveler Device Management
Select the user from “All Users” UI that has
Traveler Subscriptions

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Traveler Device Management
'Wipe Device' :
- To remove the IBM Notes Traveler application and all data and settings from the device, click
Wipe Device. Once confirmed, this action restores the device to the factory default settings
and erases account data from the device.
'Wipe Traveler Data' :
- You can choose to wipe only the Traveler data. This will remove only the IBM SmartCloud
Traveler for Notes application data, but leave personal data on the device
Once a wipe order is issued, it remains in effect permanently unless the wipe order is cancelled
or the device is reactivated by clicking “Reactive” button in UI.

27. 27 © 2014 IBM Corporation
BlackBerry Device Management
- Wipe : to wipe a user's BlackBerry® smartphone, for instance, if it is lost or stolen
- Reactivate : The password you generate will be valid for 48 hours. If the user does not
activate their smartphone within the 48 hours, the password expires and you must create a
new password.
- Set Device Password : a new password that the user will enter when accessing
the BlackBerry® smartphone everytime

28. 28 © 2014 IBM Corporation
SmartCloud Notes Trial Cusotmer
- http://www.ibm.com/cloud-computing/social/us/en/startatrial/
- APAC Customer may choose Japan Datacenter
- http://www-10.lotus.com/ldd/bhwiki.nsf/dx/Frequently_Asked_Questions_
about_the_LotusLive_Notes_self-service_trial?OpenDocument&sa=true

29. 29 © 2014 IBM Corporation
Reference
 Administering SmartCloud Notes: Service-only Environment
http://www-10.lotus.com/ldd/bhwiki.nsf/xpDocViewer.xsp?lookupName=Administering+SmartCloud+Notes
%3A+Service-only+Environment#action=openDocument&content=catcontent&ct=prodDoc
 Administering SmartCloud Notes: Hybrid Environment
http://www-10.lotus.com/ldd/bhwiki.nsf/xpDocViewer.xsp?lookupName=Administering+SmartCloud+Notes
%3A+Hybrid+Environment#action=openDocument&content=catcontent&ct=prodDoc
 Course: Service-only IBM SmartCloud Notes
http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Service-only%20IBM
%20SmartCloud%20Notes
 Course: Hybrid IBM SmartCloud Notes
http://www-10.lotus.com/ldd/bhwiki.nsf/xpViewCategories.xsp?lookupName=Course%3A%20Hybrid%20IBM
%20SmartCloud%20Notes

30. 30 | © 2014 IBM Corporation
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