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99100-19171, rajeevjain72@gmail.com99100-19171, rajeevjain72@gmail.com
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
Engg Documentation at
various stages of SDLC
◦ Requirement (PRD, SRS, FRS)
◦ Architecture Docs
 Design, Implementation, and Deployment
◦ Test case, Process Docs, Induction (engg)
◦ Pre-Release Notes, Engg Release Notes
◦ API Guides, Developers Guide, Cookbook
◦ Coding Guidelines, Naming conventions
◦ DFDs, Data Models, E/R diagram
◦ FAQs, Knowledgebase, Abbreviation, and Key Terms
◦ Platform and porting guide, Service manuals
◦ Application Note, Technical Article, White paper
◦ Reports, Meeting Minutes, Emails, Policy and Process document
◦ List of errors (internal Vs external), Your own list….
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
Key Challenges
 Time constraint
 Limited Resources
 Hard to find technical writers for this task
 Documentation time not logged
 Not part of project planning
 Priority is always delivery/release 
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
◦ Before Writing
 Purpose of writing
 Pre-requisite and Assumptions
 Doc Estimation (with release timelines)
 Sign-Off and Publishing (Releasing) Process
◦ DDLC (for internal documents)
 Architecture, Product , SRS, PRD, SFS, Design Docs, Data Architecture,
Release Notes, ERDs, and others (with examples)
 Induction and Knowledge Transfer documents
◦ Code Commenting
◦ Document Structure
 Key Sections
 Self explanatory headings
 Using Lists, Tables, Figure, TOC
 Look and Feel; Understanding Stakeholders
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
◦ Finding/Tracking Documentation Time
 Focus on Agile Methodology
◦ Establishing Review and Sign-Off process
◦ Tips and Best Practices
◦ Do’s and Don'ts
◦ Language Basics
◦ Exercise
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
 20+ years of IT experience
 Worked as
◦ Program Manager, System Analyst, and Programmer
◦ Technical Publication Manager, API/SDK Writer
 Hired, trained, and managed global teams
 Moderator:
◦ APIWriters (Yahoo group)
◦ C2C:Campus2Corporate (Google group)
 Published Titles: Y2K and India, IP (CBSE)
 Bridging Academia-Corporate gap
 Promoting Technical Writing profession
 Free help for Intern/Fresher hiring
 FB/Linkedin: rajeevjain72
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
◦ Narayan Murthy and Y S Rajan, for my first book titled “Y2K and India”
◦ P Rajendran, for my efforts to bridge Academia-Corporate gap
◦ Listed among the “Top 400 Most Influential in #Techcomm and
#ContentStrategy”
◦ Mentor of STC-India (Society of Technical Communication)
◦ Presented papers at STC-India Annual Conferences of 2004, 2006,
2009-2011
◦ Judge for Thinkquest competition (An Oracle initiative)
◦ Won many innovation and performance based awards
◦ 100+ workshops, webinars, and trainings on Technical Documentaion
◦ Volunteer: Ashoka, iVolunteer, READ, Bill-Melinda Gates Foundation
C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
◦ Professional Business/Email Communication
◦ Agile: Methodology, user stories, JIRA
◦ Managing
 Your Bosses/stakeholders
 9-2-6
 Global Teams
 Multiple Programs
 Last Minute Updates
◦ Art of Negotiation (for IT teams)
◦ Art of Mentoring (focus “Mentoring at office”)
◦ Proposal Writing
◦ C2C:Campus2Corporate for Fresher
Questions and Comments?
-Rajeev Jain
9910019171
rajeevjain72@gmail.com
Linkedin: www.linkedin.com/in/rajeevjain72
Facebook: www.facebook.com/rajeevjain72
11

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Documentation by the Techies, for the Techies; Documentation in Agile

  • 3. ◦ Requirement (PRD, SRS, FRS) ◦ Architecture Docs  Design, Implementation, and Deployment ◦ Test case, Process Docs, Induction (engg) ◦ Pre-Release Notes, Engg Release Notes ◦ API Guides, Developers Guide, Cookbook ◦ Coding Guidelines, Naming conventions ◦ DFDs, Data Models, E/R diagram ◦ FAQs, Knowledgebase, Abbreviation, and Key Terms ◦ Platform and porting guide, Service manuals ◦ Application Note, Technical Article, White paper ◦ Reports, Meeting Minutes, Emails, Policy and Process document ◦ List of errors (internal Vs external), Your own list…. C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
  • 4. Key Challenges  Time constraint  Limited Resources  Hard to find technical writers for this task  Documentation time not logged  Not part of project planning  Priority is always delivery/release  C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
  • 5. ◦ Before Writing  Purpose of writing  Pre-requisite and Assumptions  Doc Estimation (with release timelines)  Sign-Off and Publishing (Releasing) Process ◦ DDLC (for internal documents)  Architecture, Product , SRS, PRD, SFS, Design Docs, Data Architecture, Release Notes, ERDs, and others (with examples)  Induction and Knowledge Transfer documents ◦ Code Commenting ◦ Document Structure  Key Sections  Self explanatory headings  Using Lists, Tables, Figure, TOC  Look and Feel; Understanding Stakeholders C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
  • 6. ◦ Finding/Tracking Documentation Time  Focus on Agile Methodology ◦ Establishing Review and Sign-Off process ◦ Tips and Best Practices ◦ Do’s and Don'ts ◦ Language Basics ◦ Exercise C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
  • 7.  20+ years of IT experience  Worked as ◦ Program Manager, System Analyst, and Programmer ◦ Technical Publication Manager, API/SDK Writer  Hired, trained, and managed global teams  Moderator: ◦ APIWriters (Yahoo group) ◦ C2C:Campus2Corporate (Google group)  Published Titles: Y2K and India, IP (CBSE)  Bridging Academia-Corporate gap  Promoting Technical Writing profession  Free help for Intern/Fresher hiring  FB/Linkedin: rajeevjain72 C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com
  • 9. C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com ◦ Narayan Murthy and Y S Rajan, for my first book titled “Y2K and India” ◦ P Rajendran, for my efforts to bridge Academia-Corporate gap ◦ Listed among the “Top 400 Most Influential in #Techcomm and #ContentStrategy” ◦ Mentor of STC-India (Society of Technical Communication) ◦ Presented papers at STC-India Annual Conferences of 2004, 2006, 2009-2011 ◦ Judge for Thinkquest competition (An Oracle initiative) ◦ Won many innovation and performance based awards ◦ 100+ workshops, webinars, and trainings on Technical Documentaion ◦ Volunteer: Ashoka, iVolunteer, READ, Bill-Melinda Gates Foundation
  • 10. C2C:Campus2Corporate rajeevjain72@gmail.comC2C:Campus2Corporate rajeevjain72@gmail.com ◦ Professional Business/Email Communication ◦ Agile: Methodology, user stories, JIRA ◦ Managing  Your Bosses/stakeholders  9-2-6  Global Teams  Multiple Programs  Last Minute Updates ◦ Art of Negotiation (for IT teams) ◦ Art of Mentoring (focus “Mentoring at office”) ◦ Proposal Writing ◦ C2C:Campus2Corporate for Fresher
  • 11. Questions and Comments? -Rajeev Jain 9910019171 rajeevjain72@gmail.com Linkedin: www.linkedin.com/in/rajeevjain72 Facebook: www.facebook.com/rajeevjain72 11

Notas del editor

  1. Technical Communication is a big umbrella, technical writing includes – proposal writing, user manual, internal help