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RAJNI BALA
Mobile : 09502911986
E-mail:rajnibala121@gmail.com
Career Objective: To seeking opportunity for professional growth, challenging
ventures and increasing responsibility in your organization where individual’s skills,
integrity dedication and team spirit is recognized and rewarded.
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Work Experience:-
Working as a Food & Beverage hostess in Radisson Hi-tech City Hyderabad
22nd Jan 2014 to till Date.
Worked in Novotel as hostess from June 2011 to Dec 2011.
Worked With Premium Port Lounge as Guest Service Officer From 1st Feb 2010
to 12th March 2011.
Education:-
Pursuing Graduation BACHOLER OF ARTS from Vinayaka Mission University.
Senior secondary Examination from PSEB.2008-2009.
Higher secondary Examination from PSEB 2006-2007.
Professional Qualification:-
BTEC HNC (higher national certificate) awarded by UK in Aviation, Hospitality,
Travel Management from International Career academy Institute of Air Hostess
Training.
Proficient in Galileo (Airline Ticketing Reservation System).
Proficient in Fidelio (Hotel Reservation System).
Swimming Training Program from international Career academy.
Achievements:-
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Awarded as Star Performer for every month from January 2014 to May 2015.
Awarded as Best Groomed employee of the Year 2014 in Radisson hitec-city.
Attended ‘Smile n Style’ training program by Sarovar Group.
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Attended ‘Attitude Alerts Attitude’ training program by Sarovar Group.
Achieved 3st position in indoor games at School Level.
Awarded as Winner in quiz, Debates & Essay Writing at School Level.
IT Skills:-
Windows XP / Vista
Expertise in Internet browsing and searching.
IDS
Job Responsiblities:-
Heading the Hostess Desk and Departments smooth operations.
Monitoring the team activities.
Assuring and ensuring 100% customer satisfaction through excellent service.
Co-operating with Team Members for resolving any difficult situation that may
arise in daily operations.
To promote a professional image and to provide product/service information,
advice and relevant Services.
Analysis of Guest Business & cashiering.
Monitoring the Public Relations, Guest Loyalty Programs and Guest
Complaints.
Maximize all available opportunity for up selling.
Always looking forward to increase the revenue with committed resources.
Proactive leadership commitment, appropriate counseling, continuous
communication, training.
Personal Details:-
Father’s Name: - Mr. Chaman lal
Mother’s Name: - Mrs.Sulakhani Devi
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Date of Birth:- 06/02/89
Gender: - Female
Marital Status: - Single
Height: - 169cms
Weight:- 65kgs
Nationality: - Indian
Languages: - English, Hindi, Punjabi
Strengths:-
Good listener.
Optimistic
Flexible
Adjustable
I hereby declare that the information above is true to the best of my knowledge.
Rajni Bala