Workshop on designing smart things

1. Workshop
Make thing`s smart
and connect it with internet
Ranjeet Tayi
UX Design Architect & Strategist
TECH EASE – 2013, IIIT HYDERABAD.

2. AgendaPART 1
Talk (30 Min)
Introduction
Understanding the technology road map
About Internet of things
IOT Innovations examples
PART2
Hands on Exercise (2 Hours)
1. Brainstorming opportunities + Ideas + defining the design problem (10 Min)
2. Target user + Persona Creation. (10 Min)
3. Story Creation + Story Mapping (10 Min)
4. Visualizing emotions + Iterating the stories + Stating the design problem (10 Min)
5. Sketching and Ideation. (30 Min)
6. Design Validation + Feedback. (10 Min)
7. Re-thinking the design approach and create final prototype (20 Min)
8. Group Showcase (10 Min).

3. Hands on exercise
• Form 6-8 different groups.
• Each group member should be from different background or at least from
different colleges.

4. Design Problem
Design an ultimate personal organizer application which can
run on any medium like mobile, pc, cloud based web app,
smart watch or any medium.

7. step:1
Brainstorm opportunities, ideas,
medium and how do you want to
solve the design problem.
10
min
Think as many ideas you can and discuss with
your team. You can select any medium like
mobile, cloud app, wearable device, or an
object, etc.
Make sure you are selecting a problem worth
solving and you will come up with a best
solution.

8. step:2
Identifying the targeted users and
creating the personas.
10
min
Who is going to use the product?
What activities does user going to do?
What is the behavior of the user?
Wear the user show and visualize what could
be his goals.

9. “Personas are a representative behaviour and activity
profile that are contextual and specific to the particular
application or service.”
The are a powerful way to communicate knowledge, activities, interests,
influencers, goals and pain points

10. ALWAYS QUESTION YOURSELF
WHY?

11. a simple persona…

12. Persona can be made very interesting too….

13. • behaviours
• needs / goals
• motivations
• peripheral influences
• personalities
• back stories, etc.
• photograph
• demographics
• issues
Create a persona for your design problem
Some questions to ask when creating a Persona:
What are their demographics?
What is their lifestyle?
What are their interests?
Who influences their product choices?
What are their personal goals?
What are they like from an emotional perspective?
What are their past behaviors?
Why do they interact with your company and your competitors?
What do they want from your company?
Where do they look for information about your product category?
What type of information do they want?
Where are they when they look for information?

14. step:3
Story creation and story mapping10
min
What is a story?
Do you see movies?
Do you read books?
Do you tell stories to your friends?
Brainstorm what your user (persona) going to
do with the product and create multiple
stories.
Let’ learn more on this…

15. - Expresses functionality in terms of value to customer or users.
- Uses the language of the customer.
- Cross-cuts technical concerns.
- Emphasizes shared understanding.
Stories are Users Needs, Product Description,
Planning item, Token for conversation,
Mechanism of differing conversation.
BENEIFITS
- Focus is on user goals rather than system attributes
- Defer detail till needed
- Promote tacit knowledge across team
- Humans remember stories
- No Illusion of precision
- Stories are not contractual obligations.

16. Structure of a user story
• Written Description
• Conversation
• Conformation
As a <user role>, I want to <goal> so that <benefit>

17. Independent
• Fit on a index card
• Written for a single user
• Written in active voice
• Written in language of the business
• Avoid UI and technical details.
I N V E S T
Negotiable
Valuable
Estimable
Small
Testable
Qualities of a user story

18. As a <user role>
I want to <goal>
so that <benefit>
Discuss with your team and create multiple user stories

19. Prioritize all the stories, group it and give score to it.
H
M
M
H
M
L M
LL L
H
M M
H
LL H

20. Arrange all your activity and task centric stories from left to
right in order to explain to other teams what does your
product do.
TIME
Activity Activity Activity

21. For the activity, add task centric stories under it from left to
right. Remember are telling a story to other groups.
TIME
Task Story Task Story Task Story Task Story Task Story Task Story
Activity Activity Activity

22. Overlap the story cards if user may do one of several task at
same time.
TIME
Task Story Task Story Task Story Task Story Task Story Task Story
Activity Activity Activity
Task Story
Task Story
Task Story
Task Story
Task Story
Task Story
Task Story

23. Overlap the story cards if user may do one of several task at
same time.
TIME
Task Story Task Story Task Story Task Story Task Story Task Story
Activity Activity Activity
Task Story
Task Story
Task Story
Task Story
Task Story
Task Story
Task Story
If you read entire stories from top to bottom and left to
right you will understand entire product story what is this
product all about.

25. step:4
Figure out emotions, feeling, wow
factors or some thing you can make
interesting looking at the story.
State the design problem in detail.
Create plan based on user context.
Tweak the stories and rearrange a
bit if required.
10
min
Categorize all your ideas based on user
needs and insights.
Ask “WHY” a lot and Think about existing
products. Discuss with your team about
pain points.

26. step:5
Sketch and Ideate30
min
Keep asking WHY?
Refer your persona, story map and think ideas.
Sketch as many ideas as you can.
You can scrap your design and try again.
Discuss ideas, think aloud, try something new.
You sketches can be rough, doesn’t matter.
Organize all your sketches.

27. step:6
Share your designs with other
groups and validate.
10
min
Showcase your design to other groups.
Explain the problem statement & persona.
Listen carefully and take notes.
Remember Empathy.
Understand emotions, feeling and pain points.
Ask questions, take suggestions and feedback.

28. step:7
Take a step back and review your
feedback. Identify the problem
areas and rethink on the design
approach and create final
prototype.
20
min
Discuss validation feedback with your team.
What is working and what is not.
Ask Why? And Understand.
Identify the problem areas or improvements.
Incorporate new ideas.
Make it cool and simplify the flow.
Focus mainly on the main solution.
You should able to sell your design solution.

29. • All the group leaders should come on to
the stage.
• Exchange your design solutions with other
group leaders to present the solution with /
without your assistance.
• Others carefully observe wearing the user
shoe, feel the design and take the notes.
Group showcase
GROUP A - Design Concept

31. Thank You
Ranjeet Tayi
UX Design Architect & Strategist
www.ranjeeth.com
@ranzeeth