How can a business adapt in the Covid Era? 500 market experts give us their insights about problems arising and ways to overcome the difficulties in this new arising world.
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Marketing Adaptation in Covid Era
1. MARKETING ADAPTATION IN COVID ERA
Marketing leaders insights on brave new world
HubSpot - Canva collaboration
2. PANDEMIC CHANGES EVERYTHING
● Understand new environment
● Adapt
● Create new communication, collaboration, strategies
● Satisfy new needs
3. WHAT HAVE WE SEEN?
47% website increase
44% design need increase
67% of productivity impacted
90% increase of chat
45% increase of sales
Paramount need to move forward
♦️ Investment in Growth Marketing, Content, Design ♦️
4. GROWTH MARKETING INSIGHTS
● Admit traditional ways of marketing are now obsolete (billboards,
outdoor ads, in person events)
● Embrace new tools imperative (email, Facebook, Instagram, Company
Blog)
● Content marketing investments combining design and distribution
5. HOW MARKETING - DESIGN INCREASE GROWTH
EXAMPLE
● Build a blog presence (Investment) ➝ consistent communication with
audience
● Site Design ➝ educates audience through visual signalling (charts,
imagery)
● Distribution ➝ through social media
6. EVERYTHING IS NOT PEACHY - PROBLEMS ARISING
Adapting to new working environment:
400% increase of remote work since 2010
99% of remote workers prefer home from work at business
43% increase of workload
80% of business unable to motivate staff
72% schedule planning difficult
71% business difficult to give feedback to team
7. FEEDBACK IS THERAPEUTIC
● Correlation between productivity and feedback
● Employees feel wanted by company:
♦️ 48% more engaged with work
♦️ 89% more likely to stay with company
8. REMOTE PRODUCTIVITY PRACTICES
● Be clear of goals
● Set customer relationship management
Sales team up-to-date with customer interaction, prospect
● Use same tools
● Feedback important
9. CHALLENGES
63% decrease of productivity and speed response
47% need for constant website change/update
19% wrong team resources
17% team burnout
11% negative conforment of change of business strategy
10. INVESTING IN NEW TECHNOLOGIES
● Web Content Marketing System (CMS)
CRM (Customer Relationship Management)
Design Tools
45% view increase with images, videos
● Audit tool (personalised content)
11. UPDATING WEBSITE
47% need for website update (ecommerce, blogs, service pages)
● Need for design creation
● Visual content
● Use of software without waiting on design developers
12. CONCLUSION
● Need to constantly adapt
● Update CMS (content management system)
● Update design tools
● Invest in CRM (customer relationship management)