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MARKETING ADAPTATION IN COVID ERA
Marketing leaders insights on brave new world
HubSpot - Canva collaboration
PANDEMIC CHANGES EVERYTHING
● Understand new environment
● Adapt
● Create new communication, collaboration, strategies
● Satisfy new needs
WHAT HAVE WE SEEN?
47% website increase
44% design need increase
67% of productivity impacted
90% increase of chat
45% increase of sales
Paramount need to move forward
♦️ Investment in Growth Marketing, Content, Design ♦️
GROWTH MARKETING INSIGHTS
● Admit traditional ways of marketing are now obsolete (billboards,
outdoor ads, in person events)
● Embrace new tools imperative (email, Facebook, Instagram, Company
Blog)
● Content marketing investments combining design and distribution
HOW MARKETING - DESIGN INCREASE GROWTH
EXAMPLE
● Build a blog presence (Investment) ➝ consistent communication with
audience
● Site Design ➝ educates audience through visual signalling (charts,
imagery)
● Distribution ➝ through social media
EVERYTHING IS NOT PEACHY - PROBLEMS ARISING
Adapting to new working environment:
400% increase of remote work since 2010
99% of remote workers prefer home from work at business
43% increase of workload
80% of business unable to motivate staff
72% schedule planning difficult
71% business difficult to give feedback to team
FEEDBACK IS THERAPEUTIC
● Correlation between productivity and feedback
● Employees feel wanted by company:
♦️ 48% more engaged with work
♦️ 89% more likely to stay with company
REMOTE PRODUCTIVITY PRACTICES
● Be clear of goals
● Set customer relationship management
Sales team up-to-date with customer interaction, prospect
● Use same tools
● Feedback important
CHALLENGES
63% decrease of productivity and speed response
47% need for constant website change/update
19% wrong team resources
17% team burnout
11% negative conforment of change of business strategy
INVESTING IN NEW TECHNOLOGIES
● Web Content Marketing System (CMS)
CRM (Customer Relationship Management)
Design Tools
45% view increase with images, videos
● Audit tool (personalised content)
UPDATING WEBSITE
47% need for website update (ecommerce, blogs, service pages)
● Need for design creation
● Visual content
● Use of software without waiting on design developers
CONCLUSION
● Need to constantly adapt
● Update CMS (content management system)
● Update design tools
● Invest in CRM (customer relationship management)

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Marketing Adaptation in Covid Era

  • 1. MARKETING ADAPTATION IN COVID ERA Marketing leaders insights on brave new world HubSpot - Canva collaboration
  • 2. PANDEMIC CHANGES EVERYTHING ● Understand new environment ● Adapt ● Create new communication, collaboration, strategies ● Satisfy new needs
  • 3. WHAT HAVE WE SEEN? 47% website increase 44% design need increase 67% of productivity impacted 90% increase of chat 45% increase of sales Paramount need to move forward ♦️ Investment in Growth Marketing, Content, Design ♦️
  • 4. GROWTH MARKETING INSIGHTS ● Admit traditional ways of marketing are now obsolete (billboards, outdoor ads, in person events) ● Embrace new tools imperative (email, Facebook, Instagram, Company Blog) ● Content marketing investments combining design and distribution
  • 5. HOW MARKETING - DESIGN INCREASE GROWTH EXAMPLE ● Build a blog presence (Investment) ➝ consistent communication with audience ● Site Design ➝ educates audience through visual signalling (charts, imagery) ● Distribution ➝ through social media
  • 6. EVERYTHING IS NOT PEACHY - PROBLEMS ARISING Adapting to new working environment: 400% increase of remote work since 2010 99% of remote workers prefer home from work at business 43% increase of workload 80% of business unable to motivate staff 72% schedule planning difficult 71% business difficult to give feedback to team
  • 7. FEEDBACK IS THERAPEUTIC ● Correlation between productivity and feedback ● Employees feel wanted by company: ♦️ 48% more engaged with work ♦️ 89% more likely to stay with company
  • 8. REMOTE PRODUCTIVITY PRACTICES ● Be clear of goals ● Set customer relationship management Sales team up-to-date with customer interaction, prospect ● Use same tools ● Feedback important
  • 9. CHALLENGES 63% decrease of productivity and speed response 47% need for constant website change/update 19% wrong team resources 17% team burnout 11% negative conforment of change of business strategy
  • 10. INVESTING IN NEW TECHNOLOGIES ● Web Content Marketing System (CMS) CRM (Customer Relationship Management) Design Tools 45% view increase with images, videos ● Audit tool (personalised content)
  • 11. UPDATING WEBSITE 47% need for website update (ecommerce, blogs, service pages) ● Need for design creation ● Visual content ● Use of software without waiting on design developers
  • 12. CONCLUSION ● Need to constantly adapt ● Update CMS (content management system) ● Update design tools ● Invest in CRM (customer relationship management)