Más contenido relacionado La actualidad más candente (10) Similar a Rapid Travel Chai: Hotwire and Priceline at FTU DCA 2014 (20) Rapid Travel Chai: Hotwire and Priceline at FTU DCA 20143. What is Your Priority?
Hotels?
Rental cars?
Flights?
Vacation packages?
©Stefan Krasowski, All Rights Reserved
4. My Hotwire and Priceline Experience
My travel is 75% international
Rented cars weekly for 2 years of NY-Atlanta commute
Many hotel bookings
Many rental car bookings
No air bookings
No vacation package bookings
©Stefan Krasowski, All Rights Reserved
6. What are Hotwire and Priceline?
Tools to potentially save on travel costs by giving up
certainty, flexibility, status, and miles and points
©Stefan Krasowski, All Rights Reserved
7. The Hotwire and Priceline Tradeoff
Why to Not Use:
No changes, no refunds*
Unpleasant surprises*
No elite status recognition*
No miles and points*
Why to Use:
Save Money
*There are always exceptions and luck
©Stefan Krasowski, All Rights Reserved
8. Rental Car Tradeoff Hypothetical
When to not save $10:
Orlando, FL car rental
Spring break
Huge lines at counter
Eye-rolling spouse
Screaming children
When to save $10:
Moline, IL car rental
Always off-peak
No lines
No spouse
No children
©Stefan Krasowski, All Rights Reserved
10. Why No Deals?
Not every market or trip will have opaque offers
©Stefan Krasowski, All Rights Reserved
11. Hotel Star Ratings
Star ratings are subjective and generous by ½ to 1 star
You have limited recourse
Stick to 3-star and above
‘3-star’ Monte Carlo Inns Toronto Markham
My wife has not forgiven me
©Stefan Krasowski, All Rights Reserved
12. Getting the Room You Want
Room type – call hotel after booking if you want a king bed
Better room – call hotel with self-deprecating sweet talk
Non-smoking room – yep, call
©Stefan Krasowski, All Rights Reserved
Photo by Ben Tesch, flickr
13. The ‘gomike’ slide
gomike on FlyerTalk – Priceline, timeshare hacks & more
Contact hotel programs to add your number to reservation
Charge small incidental spend during stay to your room
Hyatt:
Status often recognized, including Diamond 1k check-in
May get elite stay credit
Marriott:
Status often recognized, including check-in amenity
Others: you may get lucky
©Stefan Krasowski, All Rights Reserved
Photo by Isabelle Plante, flickr
14. Fees
Hotwire Hot Rate and Priceline Name Your Own Price™ rates
often loaded with fees
Do not compare per day rates
Do compare total price
Portland 1 day car: Expedia vs Priceline $18/day = $23 vs $29.34
©Stefan Krasowski, All Rights Reserved
15. Resort Fees
Watch out in frequent offender markets like Las Vegas
“This hotel charges a resort fee of about $25.00 per room per night”
©Stefan Krasowski, All Rights Reserved
16. Car Credit Card CDW
To use credit card CDW entire rental must be on same card
Use same card at Hotwire/Priceline purchase AND pick-up
©Stefan Krasowski, All Rights Reserved
18. Hotwire
Opaque ‘Hot Rate’ no-bid offers + transparent offers
©Stefan Krasowski, All Rights Reserved
19. Hotwire – Transparent Offers
Similar to other travel sites, let’s skip to opaque Hot Rates
©Stefan Krasowski, All Rights Reserved
20. Hotwire Hot Rates – Flights
New York – Los Angeles example
©Stefan Krasowski, All Rights Reserved
Hot Rate
21. Hotwire Hot Rates – Flights
New York – Los Angeles example:
6 am – 10 pm departure window
Up to 1 connection
Up to 3 hour layover
No one-ways or multi-city
No airline benefits
No credit card free checked bag
…all to save $40
©Stefan Krasowski, All Rights Reserved
23. Hotwire Hot Rates – Cars
Rates often not as good as flexible reservation portals
(BJ’s, Costco, Capital One, Chase, etc.)
Guaranteed major agency – but includes Dollar/Thrifty
No off-airport, no one-way
Must be age 25+
Los Angeles weekend Hotwire $57.57 vs Costco $48.12
©Stefan Krasowski, All Rights Reserved
24. Hotwire Hot Rates – Cars
Pick-up up to 24 hours late – book Sun night, pick-up Mon
(call agency to hold a car on peak times)
Atlanta Sun 10 pm pick-up $63.65 vs Mon 8 am $81.26
©Stefan Krasowski, All Rights Reserved
25. Hotwire Hot Rates – Cars
Always unlimited miles (important for international)
30-minute grace period on returns
Extensions at agency rates – can be very expensive
All add-ons billed at agency rates
(e.g. Dollar/Thrifty huge toll charges)
Welcome to Newark from Dollar/Thrifty – tolls $17.49/day
©Stefan Krasowski, All Rights Reserved
26. Hotwire Hot Rates – Hotels
Princeton, NJ example:
©Stefan Krasowski, All Rights Reserved
27. Hotwire Hot Rates – Hotels
How to identify the hotel?
Amenities &
TripAdvisor rating
provide clues
©Stefan Krasowski, All Rights Reserved
28. Check the Forums – Better Bidding
Doubletree is only reported 3.5 star
Amenities match
Look for distinctive amenities (if any)
©Stefan Krasowski, All Rights Reserved
29. Other Forums
As with all forums, there is LOTS of drama
©Stefan Krasowski, All Rights Reserved
30. Check TripAdvisor
TripAdvisor lists 7 4-star traveler rating hotels available
Only 2 are 3.5-star chain hotels – Doubletree and Marriott
Amenities are same so TripAdvisor is inconclusive
©Stefan Krasowski, All Rights Reserved
31. Hotwire Hot Rates – Hotels
Best guess is Doubletree, possibly Marriott
Either will work, go for it, or try Priceline…
©Stefan Krasowski, All Rights Reserved
32. Hotwire – Vacations/Packages
Hotel packages are transparent, choose each component
Except Hot Rate flight + car – no extra savings to bundle
©Stefan Krasowski, All Rights Reserved
33. Hotwire – Hotwire Express
Invitation only program ≈ $1k annual spend
Claims to have better service, case-by-case support
Occasional ‘Star Upgrades’ – e.g. pay 3-star hotel, get 4-star
©Stefan Krasowski, All Rights Reserved
34. Hotwire – Low Price Guarantee
48-hour guarantee for identical booking
Hotwire refunds the difference
©Stefan Krasowski, All Rights Reserved
35. Hotwire – Cancellation/Refund
Air & Hotel:
No official exceptions – consider trip insurance
Car:
Flight delay exception for 24+ hours delay
You can always plead your case
©Stefan Krasowski, All Rights Reserved
36. Hotwire – Cashback
Discover – 5% on car, hotel and packages (not flights)
Chase – 2x
Others come and go
©Stefan Krasowski, All Rights Reserved
39. Priceline – Transparent Offers
Similar to other travel sites, let’s skip to Name Your Own Price®
©Stefan Krasowski, All Rights Reserved
40. Priceline Name Your Own Price® – Flights
Similar terms to Hotwire:
6 am – 10 pm departure window (US), international anytime
Up to 1 connection
Up to 3 hour layover (US), international 75% < 3 hours
One-ways but no multi-city
No airline benefits
No credit card free checked bag
©Stefan Krasowski, All Rights Reserved
42. Priceline Cars - General
Rates often 10-30% lower than Hotwire
Alamo, Avis, Budget, Hertz, and National only
My experience is most often Avis
Rates not always available – change search parameters
No off-airport, no one-way
Always unlimited miles (important for international)
Extensions and add-ons at agency rates
Drivers under 25 allowed for additional fees
©Stefan Krasowski, All Rights Reserved
43. Priceline Cars – Bidding Strategy
Example: Wilmington, NC Aug 23-25, midsize car
Step 1: Get a baseline at Hotwire or others:
Hotwire $17.95/day, $57.84 total
©Stefan Krasowski, All Rights Reserved
44. Priceline Cars – Bidding Strategy
Step 2: Book a flexible backup
Costco $66.42
©Stefan Krasowski, All Rights Reserved
45. Priceline Cars – Bidding Strategy
Step 3: Priceline Lowball Test
Enter a lowball bid and click “Choose”
©Stefan Krasowski, All Rights Reserved
46. Priceline Cars – Bidding Strategy
Step 3 (cont): Lowball triggers “low chance of being accepted”
If you don’t get this screen, you are starting too high
©Stefan Krasowski, All Rights Reserved
47. Priceline Cars – Bidding Strategy
Step 3 (cont): “Previous Page” and step up the bids
©Stefan Krasowski, All Rights Reserved
48. Priceline Cars – Bidding Strategy
Step 3 (cont): Priceline Sweetspot when goes to offer page
You’re not done yet!
©Stefan Krasowski, All Rights Reserved
49. Priceline Cars – Bidding Strategy
Step 4: Bid around Priceline Sweetspot
For short, economy rentals, $1-$2 under often works
Longer rentals and bigger cars can widen the gap
Can be more aggressive depending on lead time
Needed car next day so bid $16, final price $54.36 with Hertz
©Stefan Krasowski, All Rights Reserved
50. Priceline Cars – Re-Bidding the Official Way
Same trip wait 24 hours to re-bid
Can immediately re-bid for different car type (up or down)
Compact may be same price as economy
Change return date may allow re-bid (e.g. Tue 6 am, then
try Mon 11 pm – you get the car for 24-hour days)
I generally find 1-2 weeks out is good time to bid
©Stefan Krasowski, All Rights Reserved
51. Priceline Re-Bidding Hack
1. Use browser private window
2. Don’t log in
3. Bid with low balance gift card
4. Repeat in new private browser
©Stefan Krasowski, All Rights Reserved
52. Priceline Re-Bidding Hack
If bid is accepted you get a processing error
If not accepted, no processing error
You can enter correct number or abandon
©Stefan Krasowski, All Rights Reserved
53. Priceline Name Your Own Price® – On Hold
Sometimes bids go to pending
Go to account to check offer status
If not accepted, start to re-bid with new search
©Stefan Krasowski, All Rights Reserved
55. Priceline Hotels – Where to Use
Use where the zone is targeted and fits your needs
Use when you do not need a specific amenity like a pool
Use when transport situation works for you
Use when companions are easy-going
©Stefan Krasowski, All Rights Reserved
56. Priceline Hotels – Where to be Careful
Mumbai is 1 zone – have you ever been in Mumbai traffic?
©Stefan Krasowski, All Rights Reserved
57. Priceline Hotels – Bidding Strategy
1. Compare market rates
2. Research Priceline zones
3. Research winning bids on forums
4. Prepare bid strategy – write it down!
5. Go for it
©Stefan Krasowski, All Rights Reserved
58. Priceline Hotels – Bidding Strategy
Example: Providence, RI 11/1-4
Step 1: Compare market rates
©Stefan Krasowski, All Rights Reserved
59. Priceline Hotels – Bidding Strategy
Step 2: Research Priceline zones
I only want Zone 5 – Providence Downtown
©Stefan Krasowski, All Rights Reserved
60. Priceline Hotels – Bidding Strategy
Step 3: Research winning bids on forums
Not many recent data points
©Stefan Krasowski, All Rights Reserved
61. Priceline Hotels – Bidding Strategy
Step 4: Prepare bid strategy – identify available stars by zone
Zone 1: 1-3 star
Zone 2: 1-3.5 star
Zone 3: 1-3 star
Zone 4: 2-2.5 star
Zone 5: 2-4 star
©Stefan Krasowski, All Rights Reserved
62. Priceline Hotels – Bidding Strategy
Step 4: Prepare bid strategy – target 4-star in Zone 5
Bid 1: Zone 5, 4-star
Bid 2: Add Zone 1, 4-star
Wait, what? Zone 1 has no 4-star
Priceline let’s you re-bid
Only Zone 5 has 4-star hotels
5 zones = 5 bids for 4-star
©Stefan Krasowski, All Rights Reserved
63. Priceline Hotels – Bidding Strategy
Step 4: Prepare bid strategy – what about 3.5 star?
Zone 2 has 3.5 star
I don’t want Zone 2
So can bid 5, then 1, 3, 4
Increase each bid in increments
©Stefan Krasowski, All Rights Reserved
64. Priceline Hotels – Bidding Strategy
Step 5: Go for it
For each star add zone one by one
For each new star start new search to reset zones
Or Ditch Strategy and Do The Re-Bid Hack
©Stefan Krasowski, All Rights Reserved
65. Priceline Hotels – The Bidding Traveler
The Bidding Traveler does the work for you
©Stefan Krasowski, All Rights Reserved
66. Priceline – Hotel Express Deals™
Similar to Hotwire Hot Rates
Frequent sale offers
©Stefan Krasowski, All Rights Reserved
67. Priceline – Last Minute and Weekend Deals
©Stefan Krasowski, All Rights Reserved
68. Priceline – Hotel Freebies℠
Fun way to search – from free nights to spa credits
©Stefan Krasowski, All Rights Reserved
69. Priceline – Vacation Packages & Cruises
Nothing special, no Name Your Own Price®
©Stefan Krasowski, All Rights Reserved
70. Priceline – Rewards Bonus Cash
Public and targeted offers appear from time to time
Cash added to bids, e.g. hotel $75 bid + $5 bonus = $80 bid
©Stefan Krasowski, All Rights Reserved
71. Priceline – Low Price Guarantee
24-hour guarantee for identical booking, refunds difference
‘Big Deal Guarantee’ for Name Your Own Price™ and
Vacation Packages: difference + $25 + $50 off next
2-night or longer Vacation Package
©Stefan Krasowski, All Rights Reserved
72. Priceline – Cancellation/Refund
No official exceptions – consider trip insurance
Possible flight exception for schedule changes
You can always plead your case
©Stefan Krasowski, All Rights Reserved
73. If you think some silly metal credit
card is a conversation starter…
©Stefan Krasowski, All Rights Reserved
75. Priceline Rewards Visa Credit Card
5x on Priceline bookings
(except 1x on cruise bookings, non-Name Your Own
Price® car reservations, and hotel reservations designated
as Pay When You StaySM)
1x everywhere else
Old accounts have 2x everywhere else – no current offers
10k sign-up bonus (requires $1k spend) = $100 cash rebate
No annual fee
Issued by Barclays
©Stefan Krasowski, All Rights Reserved
76. Priceline – Cashback
Mr Rebates – 3% except published flights ($3/ticket)
TopCashBack – 3% on several categories
Others come and go
©Stefan Krasowski, All Rights Reserved
77. Priceline – Best General Airfare Option?
Priceline getting good at replicating ITA Matrix fares
Complex itineraries often need Hipmunk to price in Priceline
Receive all airline benefits
Priceline Rewards Visa 5x
©Stefan Krasowski, All Rights Reserved
78. Priceline – Airfare Example
New York – Moscow: United + Lufthansa + Swiss
Hipmunk can only price it correctly on Priceline
©Stefan Krasowski, All Rights Reserved