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HR Management Presentation 15Sept09 DHA Members
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10. Grievance Handling Mechanism: Grievance should be reported to immediate reporting officer Grievance should be reported in writing to Dept/ Section Hd. Officer should be able to solve within 1day Grievance should be discussed jointly with HoD & HR Mgr. Dept. Head should be able to solve within 3 working days Grievance should put to CEO – whose decision should be binding to all concerned If still unresolved, Employee Retention & Grievance Handling GRIEVANCE : It’s a discontent or dissatisfaction caused by various reasons in hospitals. How to win the workforce : 5 Pillar Leadership - Sustained focus on people, Service, Quality, Finance & Growth
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15. Perceived Challenges: Culture Leadership Managerial & Team Effectiveness Spotting, utilizing & multiplying talent In current Scenario : Fast changes in management structures Knowledge & Skill improvements Increase in Competition. Growing Customer Expectations New emerging business models Increase in Product Innovations Make inter-personnel relations more productive. Reducing the adjustment time of groups. Personnel Management & Policy Formulation Change Management
Present the slide as a way to recap three core concepts within Performance Dialogue. Performance Dialogue is about: cascading and communicating the university’s goals and objectives to each faculty/department; aligning individual/collective performance with the university’s goals (through the three distinct phases); promoting the ongoing process of dialogue and communication. That supports a culture of ongoing feedback and development (particularly in the Managing & Coaching for Performance phase). That ensures that individual/team/organizational performance drives towards the realization of the university’s mission. Performance Dialogue is a key management tool that gets us where we want to be as an organization.