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How much did we do?
In Home Aid Services
How well did we do it?
Is anyone better off?
Quantity Quality
EffectEffort
# of
elder & disabled
clients served
Turnover rate of
caregivers
# who remain in
their own homes
% who remain in
their own homes
How much did we do?
Home Care Services
How well did we do it?
Is anyone better off?
# of persons
served
# visits
# visits per week
Ave length of visit
% service users who say
the service is reliable,
flexible, respectful,
friendly (SPRU))
Rate entry into hospital,
residential or nursing care
% carers report the service
helped the service user
remain at home
# entry into hospital,
residential or nursing
care
# carers report the service
helped the service user
remain at home

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Adult services in home aide services, home care services

  • 1. How much did we do? In Home Aid Services How well did we do it? Is anyone better off? Quantity Quality EffectEffort # of elder & disabled clients served Turnover rate of caregivers # who remain in their own homes % who remain in their own homes
  • 2. How much did we do? Home Care Services How well did we do it? Is anyone better off? # of persons served # visits # visits per week Ave length of visit % service users who say the service is reliable, flexible, respectful, friendly (SPRU)) Rate entry into hospital, residential or nursing care % carers report the service helped the service user remain at home # entry into hospital, residential or nursing care # carers report the service helped the service user remain at home

Notas del editor

  1. Examples of measures for mental health services.
  2. Examples of measures for a typical drug and alcohol treatment program.