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30th Anniversary -
       Communications
       Storytelling, public speaking &
       spokesperson briefing

       Ramallah - Feb 12 - 2013
       Session #4
       by @rchakaki




Monday, February 25, 13
Campaign Messaging                                                 WA        30th      CTA




       • 30 years strong


       • Spent the past 30 years building - we’re spending this year communicating


       • We have stories of a rich culture and a people who survived and thrived against all odds


       • We shoulder the responsibility to convey the depth of the Palestinian Human Experience


       • We want to give a global voice to the thousands of people who’ve touched our lives


       • We want to shine a spotlight on our partners in the field who do the difficult work
         diligently and in silence 


       • We want to connect Palestinians and lovers of Palestine in Japan, Australia, Brazil and
         Norway with those in our land through their beautiful tales.


       • We want to engage a global audience in rebuilding Palestine through our programs
Monday, February 25, 13
building a storytelling platform and collaborating to
       fill it with success stories.




Monday, February 25, 13
Session format

       • interactive - dialogue


       • open & transparent


       • productive - notes & outcome


       • provide constructive criticism
         to improve the process


       • Think digital




Monday, February 25, 13
will’s and won’t’s
       • will


       • focus on 30th anniversary


       • introduce social media communication tools

       • tweak processes to facilitate communication


       • highlight areas of improvement to be adopted
         longterm


       • measure outcome


       • will not


       • build or change the WF communication strategy


       • change the WF brand

       • stop current workflow




Monday, February 25, 13
Agenda

       1. Challenges & opportunities in public
          speaking
       2. The tools to effective public speaking
       3. Fear, preparation, presentation,
          feedback
       4. Practice
       5. Speaking for the short attention span
       6. Define key deliverables in a
          spokesperson briefing
       7. Determine the frequency of the
          spokesperson briefing
       8. identify the process for the
          spokesperson briefing
       9. Define the feedback process to
          improve a spokesperson briefing



Monday, February 25, 13
your message -
       content basics

       • personality!


       • visual


       • authenticity - in your writing


       • relevance - to your audience


       • consistency - in delivery


       • collaborative - mentions


       • simplicity - in layout


Monday, February 25, 13
Spokesperson briefing handout
                          Subject matter
                     1 Vision of the celebration
                     2 Stakeholders
                     3 Key Messages
                     4 WA Programs
                     5 Partners
                     6 Events
                     7 Q&A
                     8 Contacts (media, program managers)
                     9 Key contact person for fundraising
                  10 Publications
                  11 KPIs
                  12 Do’s & Don’ts
                  13 Online Celebration Presence - www.welfare30.org
Monday, February 25, 13
Speaking basics

          Preparation

          Training

          Presentation

          Dialogue

          Follow up



Monday, February 25, 13
Preparation

          Central theme / thought

          Know your audience

          Tone & emotions

          Duration

          Place & Presentation &
          Acoustics

          Presentation Style

          Followup


Monday, February 25, 13
Practice

          Subject Matter

          Statistics, Sayings, Local
          Testimonials

          From lecture to story

          Emotions & presentation

          Find a style that suits you

          Practice with a forgiving
          audience

          Tape your presentations & play
          them back


Monday, February 25, 13
Presentation
          Breathing

          Spirituality, Energy, Intention

          Know the place

          Arrive Early

          Get comfortable with the audience

          Start with a common and simple subject
          (break the ice)

          Sight - scan the room

          Smile - like you are at a child

          Tone - relevant to the subject & audience

          Speed - right for the event & audience




Monday, February 25, 13
Dialogue

          Q&A

          Survey

          Engage audience
          members

          Strategies to maintain
          control of the room and
          conversation




Monday, February 25, 13
Follow up

          After the presentation

          Summary

          Connections

          Call to action

          The central message




Monday, February 25, 13
Agenda Review

       1. Challenges & opportunities in public
          speaking
       2. The tools to effective public speaking
       3. Fear, preparation, presentation,
          feedback
       4. Practice
       5. Speaking for the short attention span
       6. Define key deliverables in a
          spokesperson briefing
       7. Determine the frequency of the
          spokesperson briefing
       8. identify the process for the
          spokesperson briefing
       9. Define the feedback process to
          improve a spokesperson briefing



Monday, February 25, 13

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Speaking & briefing a Spokesperson

  • 1. 30th Anniversary - Communications Storytelling, public speaking & spokesperson briefing Ramallah - Feb 12 - 2013 Session #4 by @rchakaki Monday, February 25, 13
  • 2. Campaign Messaging WA 30th CTA • 30 years strong • Spent the past 30 years building - we’re spending this year communicating • We have stories of a rich culture and a people who survived and thrived against all odds • We shoulder the responsibility to convey the depth of the Palestinian Human Experience • We want to give a global voice to the thousands of people who’ve touched our lives • We want to shine a spotlight on our partners in the field who do the difficult work diligently and in silence  • We want to connect Palestinians and lovers of Palestine in Japan, Australia, Brazil and Norway with those in our land through their beautiful tales. • We want to engage a global audience in rebuilding Palestine through our programs Monday, February 25, 13
  • 3. building a storytelling platform and collaborating to fill it with success stories. Monday, February 25, 13
  • 4. Session format • interactive - dialogue • open & transparent • productive - notes & outcome • provide constructive criticism to improve the process • Think digital Monday, February 25, 13
  • 5. will’s and won’t’s • will • focus on 30th anniversary • introduce social media communication tools • tweak processes to facilitate communication • highlight areas of improvement to be adopted longterm • measure outcome • will not • build or change the WF communication strategy • change the WF brand • stop current workflow Monday, February 25, 13
  • 6. Agenda 1. Challenges & opportunities in public speaking 2. The tools to effective public speaking 3. Fear, preparation, presentation, feedback 4. Practice 5. Speaking for the short attention span 6. Define key deliverables in a spokesperson briefing 7. Determine the frequency of the spokesperson briefing 8. identify the process for the spokesperson briefing 9. Define the feedback process to improve a spokesperson briefing Monday, February 25, 13
  • 7. your message - content basics • personality! • visual • authenticity - in your writing • relevance - to your audience • consistency - in delivery • collaborative - mentions • simplicity - in layout Monday, February 25, 13
  • 8. Spokesperson briefing handout Subject matter 1 Vision of the celebration 2 Stakeholders 3 Key Messages 4 WA Programs 5 Partners 6 Events 7 Q&A 8 Contacts (media, program managers) 9 Key contact person for fundraising 10 Publications 11 KPIs 12 Do’s & Don’ts 13 Online Celebration Presence - www.welfare30.org Monday, February 25, 13
  • 9. Speaking basics Preparation Training Presentation Dialogue Follow up Monday, February 25, 13
  • 10. Preparation Central theme / thought Know your audience Tone & emotions Duration Place & Presentation & Acoustics Presentation Style Followup Monday, February 25, 13
  • 11. Practice Subject Matter Statistics, Sayings, Local Testimonials From lecture to story Emotions & presentation Find a style that suits you Practice with a forgiving audience Tape your presentations & play them back Monday, February 25, 13
  • 12. Presentation Breathing Spirituality, Energy, Intention Know the place Arrive Early Get comfortable with the audience Start with a common and simple subject (break the ice) Sight - scan the room Smile - like you are at a child Tone - relevant to the subject & audience Speed - right for the event & audience Monday, February 25, 13
  • 13. Dialogue Q&A Survey Engage audience members Strategies to maintain control of the room and conversation Monday, February 25, 13
  • 14. Follow up After the presentation Summary Connections Call to action The central message Monday, February 25, 13
  • 15. Agenda Review 1. Challenges & opportunities in public speaking 2. The tools to effective public speaking 3. Fear, preparation, presentation, feedback 4. Practice 5. Speaking for the short attention span 6. Define key deliverables in a spokesperson briefing 7. Determine the frequency of the spokesperson briefing 8. identify the process for the spokesperson briefing 9. Define the feedback process to improve a spokesperson briefing Monday, February 25, 13