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Take The Drama Out Of Salary
Negotiations:
The How-To for Recruiters
AMY MILLER
TECHNICAL RECRUITER, MICROSOFT
ABOUT.ME/ALARECRUITER
Assume Good Intent
Salary Negotiations
 The psychology of the salary
 How to work within your organization’s parameters and compete
 Setting the stage for positive negotiations
 Make the Hiring Manager and Candidate your ally in these
discussions
 Leveraging data for better decision making
What Does Salary Mean To You?
What’s the Problem?
 An adversarial mindset
 “Us against Them”
 Common HR / Recruiting myths
 Really, REALLY bad advice
Guess which one is the recruiter?
What does the internet say about
Salary Negotiations?
What do the “experts” say?
 “We know negotiating is tough and often unpleasant work. But it's also
necessary if you want to be paid fairly, get a raise or snag that promotion.”
 “There is one, and only one, time to discuss salary in any detail: when they
say they’re ready to make you an offer.”
 “It’s unfortunate that women can’t aggressively ask for what they want and
deserve without being perceived as a shrew or she-devil. Maybe someday.
Until then, it’s better to work around the double standard.”
 “According to a recent study in the Journal of Organizational Behavior,
failing to negotiate on an initial job offer could mean missing out on over
$600,000 in salary during a typical career.”
Expert Advice?
 If the company asks for a number on the application, leave it blank.
 When the company verbally asks how much you'll take, you say, "I'm much
more interested in doing [type of work] here at [name of company] than I
am in the size of the initial offer." [the author] says this will suffice about
40% of the time.
 If the company asks a second time, your answer is: "I will consider any
reasonable offer." This is a polite stalling tactic, and this will work another
30% of the time.
 About 30% of the time, you'll reach this final step. Again, your response is a
polite refusal to answer the question: "You're in a much better position to
know how much I'm worth to you than I am." This is your final answer, no
matter how many times the company tries to get you to go first.
Questions to ask yourself
 What is my range for this role/team/org? Where do I have flexibility?
 What does the labor market say about this?
 What’s in my favor? (strong salary, excellent employer brand, cool
mission)
 What are my landmines? (low compensation, unrealistic HM requests,
location)
 What is my “pitch”? – factor in pros, cons, leave room for candidate
wants/needs
 What is my personal discussion style?
Setting the stage with the candidate
 When is the right time to
talk money?
 Questions you can ask
 Why it matters
 Navigating pushback
When is the right time to talk $$?
 Early, often, and specifically
 We have a role / team in mind
 If the next conversation is with
the business
Frame the conversation
 “At some point, we are going to have to discuss money. I know many people
are not comfortable with that discussion, especially so early in the process.
Do you have any thoughts on it at this stage, or specific questions I can
answer for you?”
 “I will have more definitive numbers once we identify the role and team, but
would it be helpful to talk ballpark ranges?”
 “The most important thing is that we don’t get through an interview with a
lack of information, causing frustration and missed opportunities for both
you and the team. What do you think?”
The Results…
Results
 Two week period
 12 candidate screens
 66% of candidates provided valuable information
 Two candidates provided current & expected comp
 1/3 did not disclose, but the stage is set
Navigating Pushback
 Explain why you’re asking
 Empathize / understand
 Turn the conversation to the market -
what’s reasonable? How does this fit their
view?
 More than just base salary – other
compensation elements
 Decide if you CAN move forward, and
how
 Transparency with hiring managers
After you. No, after you!
 Does it REALLY matter who goes
first?
 Establish trust and credibility
 Be conservative, but HONEST
 Conversation starter
 Transparency at every point
Bringing It All Together
Partnering with your candidate
 Cover components of the offer, how does that compare to
existing comp and / or other offers?
 I can’t beat what I don’t know
 Weighing important factors – bonus, stock, relocation, sign on,
benefits – all must be taken into consideration
 Confidential conversations – be a trusted advisor
 Objective tools, salary insights
The Pre-Close
 “Has anything changed since we
last talked?”
 Revisit target comp discussion,
expected / conservative salary
ranges
 How is the candidate “showing
up” during the interview? Senior
level money demands senior level
interview – act accordingly
Negotiating with Hiring Managers
 Let the data speak for you
 Keep track of previous offers,
company norms
 If asking for exceptions, be
prepared to make your case
 Competitive offers, information
 What happens if we lose?
In Closing (see what I did there)
 Always assume good intent
 Transparency is key & sunlight is the best disinfectant
 Remember YOU are the expert – coach, educate, and influence
 Helpful links
 http://www.salary.com/ free & paid resources, hard to navigate
 www.glassdoor.com user generated content, YMMV re: validity of data
 www.payscale.com more intuitive, lots of questions, log in required
 www.bls.gov gov’t site, labor market statistics including career outlook
 Job Offer Evaluator – Fidelity plug in current / proposed comp, factors in relocation,
additional perks, etc.
Thank You!

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Take The Drama Out Of Salary Negotiations: The How-To for Recruiters

  • 1. Take The Drama Out Of Salary Negotiations: The How-To for Recruiters AMY MILLER TECHNICAL RECRUITER, MICROSOFT ABOUT.ME/ALARECRUITER
  • 3. Salary Negotiations  The psychology of the salary  How to work within your organization’s parameters and compete  Setting the stage for positive negotiations  Make the Hiring Manager and Candidate your ally in these discussions  Leveraging data for better decision making
  • 4. What Does Salary Mean To You?
  • 5. What’s the Problem?  An adversarial mindset  “Us against Them”  Common HR / Recruiting myths  Really, REALLY bad advice Guess which one is the recruiter?
  • 6. What does the internet say about Salary Negotiations?
  • 7. What do the “experts” say?  “We know negotiating is tough and often unpleasant work. But it's also necessary if you want to be paid fairly, get a raise or snag that promotion.”  “There is one, and only one, time to discuss salary in any detail: when they say they’re ready to make you an offer.”  “It’s unfortunate that women can’t aggressively ask for what they want and deserve without being perceived as a shrew or she-devil. Maybe someday. Until then, it’s better to work around the double standard.”  “According to a recent study in the Journal of Organizational Behavior, failing to negotiate on an initial job offer could mean missing out on over $600,000 in salary during a typical career.”
  • 8. Expert Advice?  If the company asks for a number on the application, leave it blank.  When the company verbally asks how much you'll take, you say, "I'm much more interested in doing [type of work] here at [name of company] than I am in the size of the initial offer." [the author] says this will suffice about 40% of the time.  If the company asks a second time, your answer is: "I will consider any reasonable offer." This is a polite stalling tactic, and this will work another 30% of the time.  About 30% of the time, you'll reach this final step. Again, your response is a polite refusal to answer the question: "You're in a much better position to know how much I'm worth to you than I am." This is your final answer, no matter how many times the company tries to get you to go first.
  • 9.
  • 10. Questions to ask yourself  What is my range for this role/team/org? Where do I have flexibility?  What does the labor market say about this?  What’s in my favor? (strong salary, excellent employer brand, cool mission)  What are my landmines? (low compensation, unrealistic HM requests, location)  What is my “pitch”? – factor in pros, cons, leave room for candidate wants/needs  What is my personal discussion style?
  • 11. Setting the stage with the candidate  When is the right time to talk money?  Questions you can ask  Why it matters  Navigating pushback
  • 12. When is the right time to talk $$?  Early, often, and specifically  We have a role / team in mind  If the next conversation is with the business
  • 13. Frame the conversation  “At some point, we are going to have to discuss money. I know many people are not comfortable with that discussion, especially so early in the process. Do you have any thoughts on it at this stage, or specific questions I can answer for you?”  “I will have more definitive numbers once we identify the role and team, but would it be helpful to talk ballpark ranges?”  “The most important thing is that we don’t get through an interview with a lack of information, causing frustration and missed opportunities for both you and the team. What do you think?”
  • 15. Results  Two week period  12 candidate screens  66% of candidates provided valuable information  Two candidates provided current & expected comp  1/3 did not disclose, but the stage is set
  • 16. Navigating Pushback  Explain why you’re asking  Empathize / understand  Turn the conversation to the market - what’s reasonable? How does this fit their view?  More than just base salary – other compensation elements  Decide if you CAN move forward, and how  Transparency with hiring managers
  • 17. After you. No, after you!  Does it REALLY matter who goes first?  Establish trust and credibility  Be conservative, but HONEST  Conversation starter  Transparency at every point
  • 18. Bringing It All Together
  • 19. Partnering with your candidate  Cover components of the offer, how does that compare to existing comp and / or other offers?  I can’t beat what I don’t know  Weighing important factors – bonus, stock, relocation, sign on, benefits – all must be taken into consideration  Confidential conversations – be a trusted advisor  Objective tools, salary insights
  • 20. The Pre-Close  “Has anything changed since we last talked?”  Revisit target comp discussion, expected / conservative salary ranges  How is the candidate “showing up” during the interview? Senior level money demands senior level interview – act accordingly
  • 21. Negotiating with Hiring Managers  Let the data speak for you  Keep track of previous offers, company norms  If asking for exceptions, be prepared to make your case  Competitive offers, information  What happens if we lose?
  • 22. In Closing (see what I did there)  Always assume good intent  Transparency is key & sunlight is the best disinfectant  Remember YOU are the expert – coach, educate, and influence  Helpful links  http://www.salary.com/ free & paid resources, hard to navigate  www.glassdoor.com user generated content, YMMV re: validity of data  www.payscale.com more intuitive, lots of questions, log in required  www.bls.gov gov’t site, labor market statistics including career outlook  Job Offer Evaluator – Fidelity plug in current / proposed comp, factors in relocation, additional perks, etc.

Notas del editor

  1. Before we get started, I want to talk about assuming good intent
  2. What does salary mean to your candidate? Why is it important? How to work within your organizations parameters, draft a salary “plan” based on factors we uncover Setting the stage for positive negotiations – know what you’re up against and how to effectively counter by asking the right questions, navigating pushback, and real world solutions to common issues (candidate won’t commit to a number, other blockers) , and making both the hiring manager AND candidate your ally in these discussions Leveraging data for better decision making – also websites to help identify labor market information, cost of living differences, and an online job offer evaluator
  3. http://www.salary.com/category/salary/negotiation/ http://www.theladders.com/career-advice/salary-negotiation-tips-thou-shalt-not-speak-too-soon http://www.salary.com/7-salary-negotiation-tips-for-women---how-to-get-ahead-without-negative-feedback/slide/7/ http://lifehacker.com/how-to-negotiate-your-salary-1566202988
  4. http://lifehacker.com/how-to-negotiate-your-salary-1566202988 96% of recruiters think this is terrible advice, the other 4% were curled up in the fetal position and unable to answer
  5. Part of the req review / hiring manager intake meeting / opportunistic hiring discussion
  6. My script, nearly word for word