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IT’S TIME TO

TRANSFORM
YOUR MARKETING
Master Your TOFU:
Get Found Online

Reed Overfelt, CEO – FullQuota
Prepared by FullQuota on behalf of Microsoft
Google is your new business
card.

Prepared by FullQuota on behalf of Microsoft
12b

2.75b

17 billion

2.25b

searches are
conducted
every month.

SOURCE: COMSCORE, AUGUST 2010

Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
46%

of daily searches are for
info on products or
services.
46%

Products
and Services
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
70% of the links search users

click on are organic – not paid.

“Which search result link
did you click on first?”

25%
PAID
70% ORGANIC

Prepared by FullQuota on behalf of Microsoft
of all organic clicks go
to the top three
organic search results.

27%
20%
13%

10%

1

2

3

4

9%

5

7%

6

5%

7

3%

4%

3%

8

9

10

Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
First
Page
…and done!

Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Bottom Line:

If Google can’t find you,
neither will anyone else.
Prepared by FullQuota on behalf of Microsoft
HOW

do you get found?

Prepared by FullQuota on behalf of Microsoft
1
2

3
4

Create AWESOME
Content
Optimize Content

Promote Content

Give Great
Directions
Prepared by FullQuota on behalf of Microsoft
1
Creating Content
Prepared by FullQuota on behalf of Microsoft
Creating exceptional and
unique content is the
foundation of getting
found online.
Great content is rewarded by users and search
engines alike.

Prepared by FullQuota on behalf of Microsoft
HOW?
Prepared by FullQuota on behalf of Microsoft
Let’s

for a second…

Prepared by FullQuota on behalf of Microsoft
thinking like a
marketer or
advertiser…

Prepared by FullQuota on behalf of Microsoft
…START thinking
like a
publisher and
socializer.
Prepared by FullQuota on behalf of Microsoft
1 Identify your
target buyer
persona!

Prepared by FullQuota on behalf of Microsoft
What business problems are they
trying to solve?
 What are their
biggest concerns?

 What do they need
most?
 What do they want?

Prepared by FullQuota on behalf of Microsoft
What kinds of information are they
typically searching for?
 Top-notch blog
articles?
 New market data?
 Industry research,
reports & studies?
 Educational content?

Prepared by FullQuota on behalf of Microsoft
Where are they hanging out online?

Prepared by FullQuota on behalf of Microsoft
2 Map your

content to your
target buyer
persona!

Prepared by FullQuota on behalf of Microsoft
Conduct an audit of your
existing content.

Prepared by FullQuota on behalf of Microsoft
Things to look for…
1. Whitepaper or eBook: Compile three to five blog posts that discuss similar topics and combine them into a whitepaper
or eBook. You can also write a whitepaper or eBook based on a previous research study or data set.
2. Tip Sheet: Create a tip sheet that outlines how people could use your product or service to help them with their problem
or need. For example, if you're a plumber you could create a tip sheet on “How to Troubleshoot a Clogged Drain.”
3. Top 10 Industry Trends: Document the 10 latest trends impacting your industry this year. Write a short summary on 10
new industry developments or write what you think will be the 10 biggest changes to your industry during the next year.
4. How-To Guides: Create simple guides for your prospects to download that will help them with a problem. For example,
if you’re selling mortgages, create a guide on picking the right mortgage for you.
5. Checklist: Create a checklist of steps people could take to solve the problem that your product/service solves. For
example, if you’re a moving service, create a packing checklist visitors can download.
6. Common Questions: Write down the 10 or 20 most common questions and create a tip sheet or guide that answers each
question.

7. Product Demo Videos: Create a video that shows off all of your product’s features and benefits. At the end of the video,
give the lead an option to download a product use case document.
8. LinkedIn Question and Answers: Go to LinkedIn Answers and find every question and answer that relates to your
industry. Compile them in an eBook format.
9. Kits of Material: Compile some of your related eBooks, guides, tip sheets and blog articles into a compelling
Downloadable Kit offer.
10. Sales Team Materials: If you have a sales team, ask them what material they send to prospects that convinces them to
convert. Package this material into a toolkit visitors can download.

11. Case Studies: Show off your leading customers and share their successes with future customers. Video record their
testimonials for even more content and to build credibility. Offer the case studies as free downloads.

Prepared by FullQuota on behalf of Microsoft
Top
of the Buying Cycle
Prospect knows there’s a
problem that needs to be
solved
•
•
•
•
•
•

Free whitepapers
Free guides & tip sheets
Free eBooks
Free checklists
Free videos
Free kits (a combination
of any of the above)

Middle
of the Buying Cycle
Prospect recognizes a need
for a solution like yours
•
•
•
•
•

Free webinars
Case studies
Free sample
FAQ sheets
Product spec sheets

Bottom
of the Buying Cycle
Prospect seeks solution to
their need; ready to buy
•
•
•
•

Free trials
Demos
Free consultations
Estimates or quotes

Prepared by FullQuota on behalf of Microsoft
3

Create an
editorial
calendar

Prepared by FullQuota on behalf of Microsoft
4 Start creating
AWESOME
content

Prepared by FullQuota on behalf of Microsoft
Content DOs:
Focus on your target buyer! Create content that speaks directly to their needs,
wants and desires.
2.
Find the right SME (it’s harder than you think). The right SME understands
your market and your buyer. Use the SME to guide your content with value-added
commentary and feedback.
3.
Hire a professional writer. While it’s tempting as a marketers to create your own
content — don’t! Hire trained writers who understand how to ask the right
questions, summarize and create the content your target buyers want to read.
4.
Know your competition. Who are your biggest competitors? Decide if you’ll use
articles that mention them. What about reviews or market comparisons? Will you
use those?
5. Know your keywords. Use these keywords to guide your content selection.
6.
Use the right tools. A curation tool like Trapit will help you more quickly and
easily source content. Look for other tools that can make this process easier and
more successful.
7.
Show your unique point of view. You’re an expert. You have an answer for your
buyers’ business challenges. Share it!
8.
Write simply and plainly.
9.
Stay away from overly technical jargon.
10. Set deadlines, but be flexible. Creating awesome content takes longer than you
think. Set deadlines for SMEs to give you articles, for writers to write them and
then leave yourself some time to review them before you put them online.
1.

Prepared by FullQuota on behalf of Microsoft
Content DON’Ts
1.
2.
3.

Don’t be boring.
Don’t forget about grammar. It matters. A lot!
Don’t pick a SME who travels or is just too busy to put time and effort into
the project.
4. Don’t forget to schedule time with your SME each week.
5. Don’t let the SME decide what kind of content to give you. Be clear – you
need at least 5 articles a week on a variety of topics.
6. Don’t just wing it – follow your plan! Set clear expectations with all your key
stakeholders at the beginning of the process.
7. Don’t use content from the same one or two sources. Mix it up! It’s more
interesting for your readers.
8. Don’t just call your documents “Blog #1” or “Cloud Blog #4.” Set up a
naming convention that is straightforward and easy for everyone to understand
and use.
9. Don’t just start the process and then never critique it again. You have to
continually tweak it.
10. Don’t be afraid to try new things. A new headline style or newsletter
category will keep things interesting and fresh.

Prepared by FullQuota on behalf of Microsoft
2
Optimize Your
Content
Prepared by FullQuota on behalf of Microsoft
Understand what motivates Google
(as well as bing and Yahoo)

Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of

Prepared by FullQuota on behalf of Microsoft
HOW?
Prepared by FullQuota on behalf of Microsoft
Ranking Algorithm
f(n)

=

Relevance

+

Authority

Prepared by FullQuota on behalf of Microsoft
Let’s talk about relevance

Relevance

= On-Page SEO
The process of optimizing
your website and your
content around your target
keywords

Prepared by FullQuota on behalf of Microsoft
Do #1: Optimize the top SEO elements.

URL(s): Search engines look at URLs as
the most important source of
relevance.

http://www. ERPforConstruction.com

Headings: Search engines view H1, H2,
H3 HTML tags as more important than
other text on the page.
Page Title & Description: Page title
and description will show up when they
are listed in search engine results.

Prepared by FullQuota on behalf of Microsoft

Prepared by FullQuota on behalf of Microsoft
Do #1: Optimize the top SEO elements.

Image Tags:
All Image Tags need to include short
and simple image descriptions and
links (when appropriate) to external
customer sites.

Prepared by FullQuota on behalf of Microsoft

Prepared by FullQuota on behalf of Microsoft
Do #2: Choose a primary keyword for each
page.
1. Start by selecting a few keywords that
are relevant to the content of this
page.
2. Don’t be afraid of keywords with a
lower monthly search volume,
especially when you’re first starting
out.
3. Choose one of these keywords to be
your primary keyword for this page.

Prepared by FullQuota on behalf of Microsoft

Prepared by FullQuota on behalf of Microsoft
Do #3: Incorporate your keyword into page
content.
1. Use your primary keyword a few
times throughout the page’s
content.

2. Don’t overthink keyword density
or placement; mention them
naturally.
3. Try to bold the keyword at least
once.

Prepared by FullQuota on behalf of Microsoft

Prepared by FullQuota on behalf of Microsoft
Do #4: Create internal links.
1. If you mention the primary keyword
of this page on a second page within
your site, link that keyword on the
second page to this page.

For example, you should link to a
page about inbound marketing
software using the anchor text
“inbound marketing software” on
another website page.
EX: data on the cloud

Prepared by FullQuota on behalf of Microsoft

Prepared by FullQuota on behalf of Microsoft
1. Don’t copy content from other websites and use it on your

own site (Search engines hates this).
2. Don’t build links using unethical means (Search Engines will

penalize your website).
3. Don’t focus on short term results. If it’s quick and easy – it’s

probably bad!
4. Don’t stuff your pages and meta data with keywords (that is

so ‘90s).
5. Don’t syndicate your content across many other sites.

Prepared by FullQuota on behalf of Microsoft
Now let’s focus on Authority

Authority

= Off-Page SEO
The process of getting other
websites to link back to you.

Prepared by FullQuota on behalf of Microsoft
Authority Is Determined By
Inbound Links

Prepared by FullQuota on behalf of Microsoft
Creating meaningful and
relevant content is the best
way to improve the authority of
your website and content.

Prepared by FullQuota on behalf of Microsoft
WHY?
Prepared by FullQuota on behalf of Microsoft
AWESOME Content Gets Shared!

8,191

Prepared by FullQuota on behalf of Microsoft
SHARED content gets MORE links…

Prepared by FullQuota on behalf of Microsoft
More AWESOME Content = More Links

Prepared by FullQuota on behalf of Microsoft
1. Target sites linking to your competitors.
2. Submit your site to relevant directories.
3. Add your site to local search sites.
4. Ask your contacts for a link.

Prepared by FullQuota on behalf of Microsoft
3
Promote Your
Content
Prepared by FullQuota on behalf of Microsoft
Your buyer have changed.

Prepared by FullQuota on behalf of Microsoft

Disclaimer: Use of social media company icons is for instructional purposes only and in no
way implies an association or partnership with any of the individual companies, or approval,
sponsorship, or endorsement by any of the individual companies.
In fact, your buyer now spends

3x as many minutes

on blogs and
social
networks
as on email.

SOCIAL
NETWORKS/BLOGS

ONLINE GAMES

EMAIL

SOURCE: THE NIELSEN COMPANY, NOVEMBER 2010

PORTALS

VIDEOS/MOVIES

Prepared by FullQuota on behalf of Microsoft
3a Pick the

right
channels.

Prepared by FullQuota on behalf of Microsoft
Channel #1:

Blogging

Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Blog, and blog often.

Prepared by FullQuota on behalf of Microsoft
Channel #2:

LinkedIn

Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
LinkedIn is a must
for B2B marketers.

Prepared by FullQuota on behalf of Microsoft
Channel #3:

Facebook

Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Facebook is an effective
B2B marketing tool. It’s
just not as good as some
of the others (yet!).
Prepared by FullQuota on behalf of Microsoft
Channel #4:

Twitter

Prepared by FullQuota on behalf of Microsoft
SOURCE: EMARKETER, APRIL 2011

Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Twitter = influence.

Start tweeting relevant, original
content you want to be shared!

Prepared by FullQuota on behalf of Microsoft
Channel #5:

Paid Search

Prepared by FullQuota on behalf of Microsoft
Paid Search is a
great way to get
your content
found fast.
Organic is still best long term!

Prepared by FullQuota on behalf of Microsoft
Channel #6, 7, 8:

Google+
Pinterest
Instagram
Prepared by FullQuota on behalf of Microsoft
3b

Participate in
channels with
awesome content
about your target
buyers and their
passions.

Prepared by FullQuota on behalf of Microsoft
DO:
1.

2.
3.

Prepared by FullQuota on behalf of Microsoft
DON’T:
1.

2.
3.

Prepared by FullQuota on behalf of Microsoft
3c

Make it easy to share

Blogs • eBooks • Webinars • Demos • Newsletters • Everything!
Prepared by FullQuota on behalf of Microsoft
Encourage users
share content
Example: Avanade ERP for
Construction Micro Website
Prepared by FullQuota on
behalf of Microsoft

Prepared by FullQuota on behalf of
Encourage users
share content

Example: Avanade ERP for
Construction Micro Website
Prepared by FullQuota on
behalf of Microsoft

Prepared by FullQuota on behalf of
Encourage users share
content

Prepared by FullQuota on behalf of Microsoft
4
Give Great
Directions
Prepared by FullQuota on behalf of Microsoft

Prepared by FullQuota on behalf of Microsoft
Give Great Directions

Create:

?

• Relevant websites
• Clear calls to action
• Compelling offers

Prepared by FullQuotaFullQuota onof Microsoft
Prepared by on behalf behalf of Microsoft
Creating clear, relevant websites
Headline
Sub-Headline

Benefits

Primary CTA
Secondary CTAs

Customer Proof

Success Indicators

Features

Content Offer

Example: Avanade ERP for
Construction Micro Website
Prepared by FullQuota on
behalf of Microsoft

Prepared by FullQuota on behalf of Microsoft
Clear Calls-To-Action
•

Offer CTAs that
provide value

•

Make them bigger and
bolder

•

Consider Color –
Orange, Red, and Pink

•

Make the CTA look
clickable.

•

Less is more. Keep it
simple and clear

•

Test when possible.

Example: Avanade ERP for
Construction Micro Website
Prepared by FullQuota on
behalf of Microsoft

Prepared by FullQuota on behalf of Microsoft
Compelling offers…

Clear Headline

Description

CTA Form
1

Create AWESOME Content

2

Let’s
recap

Optimize Content

3
4

Promote Content

Give Great Directions
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
ALL THE WAY
Prepared by FullQuota on behalf of Microsoft
Prepared by FullQuota on behalf of Microsoft
ARE YOU READY TO

TRANSFORM
YOUR MARKETING?
SCHEDULE A CONSULTATION TODAY
Visit

.com

or

Email reed.overfelt@fullquota.com
Prepared by FullQuota on behalf of Microsoft
This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
Prepared by FullQuota on behalf of Microsoft
Image Sources
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Slide 3 - Courtesy of Stéfan http://www.flickr.com/photos/st3f4n/
Slide 4 - Purchased from iStockphoto http://www.istockphoto.com/license
Slide 5 - Courtesy of epSos.de http://www.flickr.com/photos/epsos/4962823635/sizes/l/in/photostream/
Slide 7 - Purchased from iStockphoto http://www.istockphoto.com/license
Slide 8 - Screenshot taken by YMKM Agency, LLC
Slide 13 - Purchased from iStockphoto http://www.istockphoto.com/license
Slide 14 - Courtesy of free-desktop-backgrounds http://www.free-desktop-backgrounds.net/Miscellaneous-pictures/Signs-wallpaperimages/Stop-sign.html
Slide 15 - Purchased from iStockphoto http://www.istockphoto.com/license
Slides 16-18 - Purchased from iStockphoto http://www.istockphoto.com/license
Slide 19 - Social icon graphic created by YMKM Agency, LLC; Mouse image courtesy of Microsoft clipart
Slide 20 - Courtesy of FullQuota
Slide 22 - Purchased from ShutterStock http://www.shutterstock.com/licensing.mhtml
Slide 24 - Purchased from iStockphoto http://www.istockphoto.com/license
Slides 25-27, 58 - Courtesy of Microsoft clipart + YMKM Agency LLC illustration
Slide 29 - Screenshot taken by YMKM Agency, LLC
Slide 41 - Purchased from iStockphoto http://www.istockphoto.com/license
Slide 50 - Social icon graphic created by YMKM Agency, LLC; Hand image purchased from iStockphoto http://www.istockphoto.com/license
Slides 52, 59, 62 – Courtesy of Social Icon Studio http://www.socialiconstudio.com/2010/11/3d-side-view-free-social-icons.html
Slides 63, 68 - Courtesy of IconFinder http://www.iconfinder.com/icondetails/58857/128/facebook_icon
Slides 69, 76 - Courtesy of IconArchive http://www.iconarchive.com/show/vector-twitter-icons-by-iconshock/twitter-3d-icon.html
Slide 77 - Purchased from iStockphoto http://www.istockphoto.com/license
Slide 79 - Purchased from iStockphoto http://www.istockphoto.com/license
Slide 82 - Purchased from iStockphoto http://www.istockphoto.com/license
Slide 86 - Courtesy of Stéfan http://www.flickr.com/photos/st3f4n/
Slide 98 - Courtesy of wallygrom http://www.flickr.com/photos/33037982@N04/6178912266/sizes/o/in/photostream/
Slide 99 - Courtesy of miniOnion http://www.flickr.com/photos/minionion/5927628227/sizes/l/in/photostream/

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Master your tofu (top of-the-funnel)

  • 1. IT’S TIME TO TRANSFORM YOUR MARKETING Master Your TOFU: Get Found Online Reed Overfelt, CEO – FullQuota Prepared by FullQuota on behalf of Microsoft
  • 2. Google is your new business card. Prepared by FullQuota on behalf of Microsoft
  • 3. 12b 2.75b 17 billion 2.25b searches are conducted every month. SOURCE: COMSCORE, AUGUST 2010 Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 4. 46% of daily searches are for info on products or services. 46% Products and Services Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 5. 70% of the links search users click on are organic – not paid. “Which search result link did you click on first?” 25% PAID 70% ORGANIC Prepared by FullQuota on behalf of Microsoft
  • 6. of all organic clicks go to the top three organic search results. 27% 20% 13% 10% 1 2 3 4 9% 5 7% 6 5% 7 3% 4% 3% 8 9 10 Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 7. First Page …and done! Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 8. Bottom Line: If Google can’t find you, neither will anyone else. Prepared by FullQuota on behalf of Microsoft
  • 9. HOW do you get found? Prepared by FullQuota on behalf of Microsoft
  • 10. 1 2 3 4 Create AWESOME Content Optimize Content Promote Content Give Great Directions Prepared by FullQuota on behalf of Microsoft
  • 11. 1 Creating Content Prepared by FullQuota on behalf of Microsoft
  • 12. Creating exceptional and unique content is the foundation of getting found online. Great content is rewarded by users and search engines alike. Prepared by FullQuota on behalf of Microsoft
  • 13. HOW? Prepared by FullQuota on behalf of Microsoft
  • 14. Let’s for a second… Prepared by FullQuota on behalf of Microsoft
  • 15. thinking like a marketer or advertiser… Prepared by FullQuota on behalf of Microsoft
  • 16. …START thinking like a publisher and socializer. Prepared by FullQuota on behalf of Microsoft
  • 17. 1 Identify your target buyer persona! Prepared by FullQuota on behalf of Microsoft
  • 18. What business problems are they trying to solve?  What are their biggest concerns?  What do they need most?  What do they want? Prepared by FullQuota on behalf of Microsoft
  • 19. What kinds of information are they typically searching for?  Top-notch blog articles?  New market data?  Industry research, reports & studies?  Educational content? Prepared by FullQuota on behalf of Microsoft
  • 20. Where are they hanging out online? Prepared by FullQuota on behalf of Microsoft
  • 21. 2 Map your content to your target buyer persona! Prepared by FullQuota on behalf of Microsoft
  • 22. Conduct an audit of your existing content. Prepared by FullQuota on behalf of Microsoft
  • 23. Things to look for… 1. Whitepaper or eBook: Compile three to five blog posts that discuss similar topics and combine them into a whitepaper or eBook. You can also write a whitepaper or eBook based on a previous research study or data set. 2. Tip Sheet: Create a tip sheet that outlines how people could use your product or service to help them with their problem or need. For example, if you're a plumber you could create a tip sheet on “How to Troubleshoot a Clogged Drain.” 3. Top 10 Industry Trends: Document the 10 latest trends impacting your industry this year. Write a short summary on 10 new industry developments or write what you think will be the 10 biggest changes to your industry during the next year. 4. How-To Guides: Create simple guides for your prospects to download that will help them with a problem. For example, if you’re selling mortgages, create a guide on picking the right mortgage for you. 5. Checklist: Create a checklist of steps people could take to solve the problem that your product/service solves. For example, if you’re a moving service, create a packing checklist visitors can download. 6. Common Questions: Write down the 10 or 20 most common questions and create a tip sheet or guide that answers each question. 7. Product Demo Videos: Create a video that shows off all of your product’s features and benefits. At the end of the video, give the lead an option to download a product use case document. 8. LinkedIn Question and Answers: Go to LinkedIn Answers and find every question and answer that relates to your industry. Compile them in an eBook format. 9. Kits of Material: Compile some of your related eBooks, guides, tip sheets and blog articles into a compelling Downloadable Kit offer. 10. Sales Team Materials: If you have a sales team, ask them what material they send to prospects that convinces them to convert. Package this material into a toolkit visitors can download. 11. Case Studies: Show off your leading customers and share their successes with future customers. Video record their testimonials for even more content and to build credibility. Offer the case studies as free downloads. Prepared by FullQuota on behalf of Microsoft
  • 24. Top of the Buying Cycle Prospect knows there’s a problem that needs to be solved • • • • • • Free whitepapers Free guides & tip sheets Free eBooks Free checklists Free videos Free kits (a combination of any of the above) Middle of the Buying Cycle Prospect recognizes a need for a solution like yours • • • • • Free webinars Case studies Free sample FAQ sheets Product spec sheets Bottom of the Buying Cycle Prospect seeks solution to their need; ready to buy • • • • Free trials Demos Free consultations Estimates or quotes Prepared by FullQuota on behalf of Microsoft
  • 25. 3 Create an editorial calendar Prepared by FullQuota on behalf of Microsoft
  • 26. 4 Start creating AWESOME content Prepared by FullQuota on behalf of Microsoft
  • 27. Content DOs: Focus on your target buyer! Create content that speaks directly to their needs, wants and desires. 2. Find the right SME (it’s harder than you think). The right SME understands your market and your buyer. Use the SME to guide your content with value-added commentary and feedback. 3. Hire a professional writer. While it’s tempting as a marketers to create your own content — don’t! Hire trained writers who understand how to ask the right questions, summarize and create the content your target buyers want to read. 4. Know your competition. Who are your biggest competitors? Decide if you’ll use articles that mention them. What about reviews or market comparisons? Will you use those? 5. Know your keywords. Use these keywords to guide your content selection. 6. Use the right tools. A curation tool like Trapit will help you more quickly and easily source content. Look for other tools that can make this process easier and more successful. 7. Show your unique point of view. You’re an expert. You have an answer for your buyers’ business challenges. Share it! 8. Write simply and plainly. 9. Stay away from overly technical jargon. 10. Set deadlines, but be flexible. Creating awesome content takes longer than you think. Set deadlines for SMEs to give you articles, for writers to write them and then leave yourself some time to review them before you put them online. 1. Prepared by FullQuota on behalf of Microsoft
  • 28. Content DON’Ts 1. 2. 3. Don’t be boring. Don’t forget about grammar. It matters. A lot! Don’t pick a SME who travels or is just too busy to put time and effort into the project. 4. Don’t forget to schedule time with your SME each week. 5. Don’t let the SME decide what kind of content to give you. Be clear – you need at least 5 articles a week on a variety of topics. 6. Don’t just wing it – follow your plan! Set clear expectations with all your key stakeholders at the beginning of the process. 7. Don’t use content from the same one or two sources. Mix it up! It’s more interesting for your readers. 8. Don’t just call your documents “Blog #1” or “Cloud Blog #4.” Set up a naming convention that is straightforward and easy for everyone to understand and use. 9. Don’t just start the process and then never critique it again. You have to continually tweak it. 10. Don’t be afraid to try new things. A new headline style or newsletter category will keep things interesting and fresh. Prepared by FullQuota on behalf of Microsoft
  • 29. 2 Optimize Your Content Prepared by FullQuota on behalf of Microsoft
  • 30. Understand what motivates Google (as well as bing and Yahoo) Prepared by FullQuota on behalf of Microsoft
  • 31. Prepared by FullQuota on behalf of Prepared by FullQuota on behalf of Microsoft
  • 32. HOW? Prepared by FullQuota on behalf of Microsoft
  • 34. Let’s talk about relevance Relevance = On-Page SEO The process of optimizing your website and your content around your target keywords Prepared by FullQuota on behalf of Microsoft
  • 35. Do #1: Optimize the top SEO elements. URL(s): Search engines look at URLs as the most important source of relevance. http://www. ERPforConstruction.com Headings: Search engines view H1, H2, H3 HTML tags as more important than other text on the page. Page Title & Description: Page title and description will show up when they are listed in search engine results. Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 36. Do #1: Optimize the top SEO elements. Image Tags: All Image Tags need to include short and simple image descriptions and links (when appropriate) to external customer sites. Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 37. Do #2: Choose a primary keyword for each page. 1. Start by selecting a few keywords that are relevant to the content of this page. 2. Don’t be afraid of keywords with a lower monthly search volume, especially when you’re first starting out. 3. Choose one of these keywords to be your primary keyword for this page. Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 38. Do #3: Incorporate your keyword into page content. 1. Use your primary keyword a few times throughout the page’s content. 2. Don’t overthink keyword density or placement; mention them naturally. 3. Try to bold the keyword at least once. Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 39. Do #4: Create internal links. 1. If you mention the primary keyword of this page on a second page within your site, link that keyword on the second page to this page. For example, you should link to a page about inbound marketing software using the anchor text “inbound marketing software” on another website page. EX: data on the cloud Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 40. 1. Don’t copy content from other websites and use it on your own site (Search engines hates this). 2. Don’t build links using unethical means (Search Engines will penalize your website). 3. Don’t focus on short term results. If it’s quick and easy – it’s probably bad! 4. Don’t stuff your pages and meta data with keywords (that is so ‘90s). 5. Don’t syndicate your content across many other sites. Prepared by FullQuota on behalf of Microsoft
  • 41. Now let’s focus on Authority Authority = Off-Page SEO The process of getting other websites to link back to you. Prepared by FullQuota on behalf of Microsoft
  • 42. Authority Is Determined By Inbound Links Prepared by FullQuota on behalf of Microsoft
  • 43. Creating meaningful and relevant content is the best way to improve the authority of your website and content. Prepared by FullQuota on behalf of Microsoft
  • 44. WHY? Prepared by FullQuota on behalf of Microsoft
  • 45. AWESOME Content Gets Shared! 8,191 Prepared by FullQuota on behalf of Microsoft
  • 46. SHARED content gets MORE links… Prepared by FullQuota on behalf of Microsoft
  • 47. More AWESOME Content = More Links Prepared by FullQuota on behalf of Microsoft
  • 48. 1. Target sites linking to your competitors. 2. Submit your site to relevant directories. 3. Add your site to local search sites. 4. Ask your contacts for a link. Prepared by FullQuota on behalf of Microsoft
  • 49. 3 Promote Your Content Prepared by FullQuota on behalf of Microsoft
  • 50. Your buyer have changed. Prepared by FullQuota on behalf of Microsoft Disclaimer: Use of social media company icons is for instructional purposes only and in no way implies an association or partnership with any of the individual companies, or approval, sponsorship, or endorsement by any of the individual companies.
  • 51. In fact, your buyer now spends 3x as many minutes on blogs and social networks as on email. SOCIAL NETWORKS/BLOGS ONLINE GAMES EMAIL SOURCE: THE NIELSEN COMPANY, NOVEMBER 2010 PORTALS VIDEOS/MOVIES Prepared by FullQuota on behalf of Microsoft
  • 52. 3a Pick the right channels. Prepared by FullQuota on behalf of Microsoft
  • 53. Channel #1: Blogging Prepared by FullQuota on behalf of Microsoft
  • 54. Prepared by FullQuota on behalf of Microsoft
  • 55. Prepared by FullQuota on behalf of Microsoft
  • 56. Prepared by FullQuota on behalf of Microsoft
  • 57. Prepared by FullQuota on behalf of Microsoft
  • 58. Prepared by FullQuota on behalf of Microsoft
  • 59. Blog, and blog often. Prepared by FullQuota on behalf of Microsoft
  • 60. Channel #2: LinkedIn Prepared by FullQuota on behalf of Microsoft
  • 61. Prepared by FullQuota on behalf of Microsoft
  • 62. Prepared by FullQuota on behalf of Microsoft
  • 63. LinkedIn is a must for B2B marketers. Prepared by FullQuota on behalf of Microsoft
  • 64. Channel #3: Facebook Prepared by FullQuota on behalf of Microsoft
  • 65. Prepared by FullQuota on behalf of Microsoft
  • 66. Prepared by FullQuota on behalf of Microsoft
  • 67. Prepared by FullQuota on behalf of Microsoft
  • 68. Prepared by FullQuota on behalf of Microsoft
  • 69. Facebook is an effective B2B marketing tool. It’s just not as good as some of the others (yet!). Prepared by FullQuota on behalf of Microsoft
  • 70. Channel #4: Twitter Prepared by FullQuota on behalf of Microsoft
  • 71. SOURCE: EMARKETER, APRIL 2011 Prepared by FullQuota on behalf of Microsoft
  • 72. Prepared by FullQuota on behalf of Microsoft
  • 73. Prepared by FullQuota on behalf of Microsoft
  • 74. Prepared by FullQuota on behalf of Microsoft
  • 75. Prepared by FullQuota on behalf of Microsoft
  • 76. Prepared by FullQuota on behalf of Microsoft
  • 77. Twitter = influence. Start tweeting relevant, original content you want to be shared! Prepared by FullQuota on behalf of Microsoft
  • 78. Channel #5: Paid Search Prepared by FullQuota on behalf of Microsoft
  • 79. Paid Search is a great way to get your content found fast. Organic is still best long term! Prepared by FullQuota on behalf of Microsoft
  • 80. Channel #6, 7, 8: Google+ Pinterest Instagram Prepared by FullQuota on behalf of Microsoft
  • 81. 3b Participate in channels with awesome content about your target buyers and their passions. Prepared by FullQuota on behalf of Microsoft
  • 82. DO: 1. 2. 3. Prepared by FullQuota on behalf of Microsoft
  • 83. DON’T: 1. 2. 3. Prepared by FullQuota on behalf of Microsoft
  • 84. 3c Make it easy to share Blogs • eBooks • Webinars • Demos • Newsletters • Everything! Prepared by FullQuota on behalf of Microsoft
  • 85. Encourage users share content Example: Avanade ERP for Construction Micro Website Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of
  • 86. Encourage users share content Example: Avanade ERP for Construction Micro Website Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of
  • 87. Encourage users share content Prepared by FullQuota on behalf of Microsoft
  • 88. 4 Give Great Directions Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 89. Give Great Directions Create: ? • Relevant websites • Clear calls to action • Compelling offers Prepared by FullQuotaFullQuota onof Microsoft Prepared by on behalf behalf of Microsoft
  • 90. Creating clear, relevant websites Headline Sub-Headline Benefits Primary CTA Secondary CTAs Customer Proof Success Indicators Features Content Offer Example: Avanade ERP for Construction Micro Website Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 91. Clear Calls-To-Action • Offer CTAs that provide value • Make them bigger and bolder • Consider Color – Orange, Red, and Pink • Make the CTA look clickable. • Less is more. Keep it simple and clear • Test when possible. Example: Avanade ERP for Construction Micro Website Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 93. 1 Create AWESOME Content 2 Let’s recap Optimize Content 3 4 Promote Content Give Great Directions Prepared by FullQuota on behalf of Microsoft
  • 94. Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 95. ALL THE WAY Prepared by FullQuota on behalf of Microsoft Prepared by FullQuota on behalf of Microsoft
  • 96. ARE YOU READY TO TRANSFORM YOUR MARKETING? SCHEDULE A CONSULTATION TODAY Visit .com or Email reed.overfelt@fullquota.com Prepared by FullQuota on behalf of Microsoft
  • 97. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Prepared by FullQuota on behalf of Microsoft
  • 98. Image Sources • • • • • • • • • • • • • • • • • • • • • • • • • • Slide 3 - Courtesy of Stéfan http://www.flickr.com/photos/st3f4n/ Slide 4 - Purchased from iStockphoto http://www.istockphoto.com/license Slide 5 - Courtesy of epSos.de http://www.flickr.com/photos/epsos/4962823635/sizes/l/in/photostream/ Slide 7 - Purchased from iStockphoto http://www.istockphoto.com/license Slide 8 - Screenshot taken by YMKM Agency, LLC Slide 13 - Purchased from iStockphoto http://www.istockphoto.com/license Slide 14 - Courtesy of free-desktop-backgrounds http://www.free-desktop-backgrounds.net/Miscellaneous-pictures/Signs-wallpaperimages/Stop-sign.html Slide 15 - Purchased from iStockphoto http://www.istockphoto.com/license Slides 16-18 - Purchased from iStockphoto http://www.istockphoto.com/license Slide 19 - Social icon graphic created by YMKM Agency, LLC; Mouse image courtesy of Microsoft clipart Slide 20 - Courtesy of FullQuota Slide 22 - Purchased from ShutterStock http://www.shutterstock.com/licensing.mhtml Slide 24 - Purchased from iStockphoto http://www.istockphoto.com/license Slides 25-27, 58 - Courtesy of Microsoft clipart + YMKM Agency LLC illustration Slide 29 - Screenshot taken by YMKM Agency, LLC Slide 41 - Purchased from iStockphoto http://www.istockphoto.com/license Slide 50 - Social icon graphic created by YMKM Agency, LLC; Hand image purchased from iStockphoto http://www.istockphoto.com/license Slides 52, 59, 62 – Courtesy of Social Icon Studio http://www.socialiconstudio.com/2010/11/3d-side-view-free-social-icons.html Slides 63, 68 - Courtesy of IconFinder http://www.iconfinder.com/icondetails/58857/128/facebook_icon Slides 69, 76 - Courtesy of IconArchive http://www.iconarchive.com/show/vector-twitter-icons-by-iconshock/twitter-3d-icon.html Slide 77 - Purchased from iStockphoto http://www.istockphoto.com/license Slide 79 - Purchased from iStockphoto http://www.istockphoto.com/license Slide 82 - Purchased from iStockphoto http://www.istockphoto.com/license Slide 86 - Courtesy of Stéfan http://www.flickr.com/photos/st3f4n/ Slide 98 - Courtesy of wallygrom http://www.flickr.com/photos/33037982@N04/6178912266/sizes/o/in/photostream/ Slide 99 - Courtesy of miniOnion http://www.flickr.com/photos/minionion/5927628227/sizes/l/in/photostream/