Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Ryan Estis & Associates Values & Purpose
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2. Guiding Principles Our True North. What You Can Expect. Passion Performance Delivering higher levels of employee and customer engagement to enhance business performance. Putting individual contributors, leaders and organizations in a position to achieve extraordinary results. Purpose Making a difference in the lives of others. Premise Put people first...profits follow. Promise Delivering experiences that people never forget. The Needs of the Customer Come First
3. Core Values We Want to Work with People Who Embody These Nine Values
How many of you would be interested in expanding your relationships and influences with key decision makers at targeted accounts in 2011?How many of you want to have more fun and make sure you make bonus in 2011?My two objectives:Actionable ContentFun – Interactive session where you will be asked to participate – how a couple thoughts on participation:
That title is consistent with the promise I make the customers and the guiding principles of my organization that guide our actions and decisions daily……and its all centered around the core insight that THE NEEDS OF THE CUSTOMER COME FIRST! When you are a Chief Experience Officer you focus not only on WHAT you do or the outcome – but HOW you do it or the experience you deliver along the way. Take today and my session for example. The content is what you bought…..but Diane and Robin had to interface with me in getting to today….and that experience matters…..and we focus on making it positive…
They hold people accountable to upholding these values.