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Getting More Out Of Microsoft 365: From The Microsoft Graph To Workplace Analytics

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There is incredible hidden value and potential available for organizations to take advantage of with Microsoft 365, and many organizations haven’t yet realized it. The capabilities Microsoft 365 provides for productivity, collaboration, communication, and more through their experiences such as SharePoint, Microsoft Teams, Outlook/Exchange, the Office Suite (Excel, Word, Powerpoint), Yammer, and Search are not the whole story. Behind the scenes each interaction, behaviour and activity performed in a Microsoft 365 digital workplace feeds into a graph and rich data set that can be leveraged in innovative ways for customers, Microsoft and partners or the ecosystem.
 
Join Richard Harbridge, a Microsoft MVP, CTO of 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share:
The value of the Microsoft Graph
Best practices on leveraging the Microsoft Graph
The value of Workplace Analytics
How the continued innovation from Microsoft can be best reconciled with enterprise data and digital workplace needs

Publicado en: Tecnología
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Getting More Out Of Microsoft 365: From The Microsoft Graph To Workplace Analytics

  1. 1. GETTING MORE OUT OF MICROSOFT 365: FROM THE MICROSOFT GRAPH TO WORKPLACE ANALYTICS Presented By: Richard Harbridge (@RHarbridge)
  2. 2. @RHarbridge #SPSNH RICHARD HARBRIDGE My twitter is @RHarbridge, I’m super friendly & I am proud to work at 2toLead. CTO & MVP | SPEAKER & AUTHOR | SUPER FRIENDLY
  3. 3. GET MORE FROM MICROSOFT 365... THE MICROSOFT GRAPH WORKPLACE ANALYTICS CONNECTING THE GRAPH
  4. 4. GET MORE FROM MICROSOFT 365... THE MICROSOFT GRAPH WORKPLACE ANALYTICS CONNECTING THE GRAPH
  5. 5. THE MICROSOFT GRAPH… Is the Microsoft 365 data that describes the patterns of productivity, identity and security in an organization accessed through a unified endpoint.
  6. 6. THE MICROSOFT GRAPH… Is the Microsoft 365 data that describes the patterns of productivity, identity and security in an organization accessed through a unified endpoint.
  7. 7. THE MICROSOFT GRAPH… Can power some incredible experiences in Microsoft 365. From first part experiences where Microsoft extensively uses it to custom developed solutions from award winning partners. ;)
  8. 8. USE CASE #1 – INTEGRATING SERVICES… By leveraging Azure Communication Services we can deliver video, voice, chat and text messaging based on the Microsoft Teams platform. All while being secure and private.
  9. 9. USE CASE #1 – INTEGRATING SERVICES… By leveraging Azure Communication Services we can deliver video, voice, chat and text messaging based on the Microsoft Teams platform. All while being secure and private.
  10. 10. USE CASE #1 – INTEGRATING SERVICES… By leveraging Azure Communication Services we can deliver video, voice, chat and text messaging based on the Microsoft Teams platform. All while being secure and private.
  11. 11. USE CASE #1 – INTEGRATING SERVICES… By leveraging Azure Communication Services we can deliver video, voice, chat and text messaging based on the Microsoft Teams platform. All while being secure and private.
  12. 12. USE CASE #1 – INTEGRATING SERVICES… By leveraging Azure Communication Services we can deliver video, voice, chat and text messaging based on the Microsoft Teams platform. All while being secure and private.
  13. 13. USE CASE #1 – INTEGRATING SERVICES… By leveraging Azure Communication Services we can deliver video, voice, chat and text messaging based on the Microsoft Teams platform. All while being secure and private.
  14. 14. USE CASE #1 – INTEGRATING SERVICES… By leveraging Azure Communication Services we can deliver video, voice, chat and text messaging based on the Microsoft Teams platform. All while being secure and private. https://docs.microsoft.com/en-us/azure/communication-services/concepts/pricing
  15. 15. USE CASE #2 – CUSTOMIZED DLP… By leveraging compliance APIs that integrate and automate with existing SecOps to simplify and reduce risk via the Graph API for Teams DLP, O365 Management Activity API & more.
  16. 16. USE CASE #2 – CUSTOMIZED DLP… By leveraging compliance APIs that integrate and automate with existing SecOps to simplify and reduce risk via the Graph API for Teams DLP, O365 Management Activity API & more.
  17. 17. USE CASE #2 – CUSTOMIZED DLP… By leveraging compliance APIs that integrate and automate with existing SecOps to simplify and reduce risk via the Graph API for Teams DLP, O365 Management Activity API & more.
  18. 18. GET MORE FROM MICROSOFT 365... THE MICROSOFT GRAPH WORKPLACE ANALYTICS CONNECTING THE GRAPH
  19. 19. GET MORE FROM MICROSOFT 365... THE MICROSOFT GRAPH WORKPLACE ANALYTICS CONNECTING THE GRAPH
  20. 20. The reality of modern work Continuous interruptions Blurred boundaries Limited network Collaboration overload People spend 80% of their time collaborating, find 44% of meeting time unproductive People switch tasks every 40 seconds, take 25+ minutes to refocus after interruptions 40% of people report work disrupts personal/family time at least weekly 42% of IWs rarely meet new people at their company, managers rarely make those connections
  21. 21. MICROSOFT 365 HAS RICH ANALYTICS… This is core for technical teams to take leadership on. It is our responsibility to help drive intelligent digital excellence and changes in digital patterns in our organizations.
  22. 22. MICROSOFT 365 HAS RICH ANALYTICS… This is core for technical teams to take leadership on. It is our responsibility to help drive intelligent digital excellence and changes in digital patterns in our organizations.
  23. 23. MICROSOFT 365 HAS RICH ANALYTICS… This is core for technical teams to take leadership on. It is our responsibility to help drive intelligent digital excellence and changes in digital patterns in our organizations.
  24. 24. MICROSOFT 365 HAS RICH ANALYTICS… This is core for technical teams to take leadership on. It is our responsibility to help drive intelligent digital excellence and changes in digital patterns in our organizations.
  25. 25. MICROSOFT 365 HAS RICH ANALYTICS… These aren’t just things like page views, site usage, community metrics, or other core metrics but those that drive meaningful change in digital excellence and behavior.
  26. 26. MICROSOFT 365 HAS RICH ANALYTICS… These are secure, managed, and adds the strongest privacy protection possible.
  27. 27. MICROSOFT 365 HAS RICH ANALYTICS… These are measurable, actionable and can drive meaningful results. You can drive findings that change organizational behaviors and organizational outcomes.
  28. 28. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience. MyAnalytics Workplace Analytics Aggregate insights on how your company works Show how collaboration impacts business outcomes Drive culture change with data and flexible analysis Personal, productivity insights in Microsoft 365 Improve focus, wellbeing, network and collaboration Work smarter in the flow of your work
  29. 29. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  30. 30. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  31. 31. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  32. 32. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  33. 33. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  34. 34. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  35. 35. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  36. 36. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  37. 37. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  38. 38. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  39. 39. MICROSOFT 365 HAS RICH ANALYTICS… End users can leverage MyAnalytics & organization leaders can leverage Workplace Analytics. What’s more Insights intelligently brings these to users in the Teams Experience.
  40. 40. Privacy by design: Only you can view personal data and insights Take action in the flow of your work Insights Outlook add-in Inline suggestions Understand how you work Weekly digestDashboard MyAnalytics Improvingyourfocus,wellbeing,network,andcollaborationwithpersonal productivityinsights to be more effective every day to improve your work patterns over time
  41. 41. MyAnalytics in action in your email When reading or composing email and when you open a meeting invitation Block regular time for your top-priority work In your dashboard In the Insights Outlook add-in In your weekly digest With inline suggestions With your focus plan On the web In Outlook
  42. 42. LEARN FROM HOW YOU WORK… By leveraging insights from MyAnalytics you can also learn more about your meeting habits. How many calendar invitations do you send last minute? How many do you accept?
  43. 43. LEARN FROM HOW YOU WORK… By leveraging insights from Workplace Analytics you can drive key changes in the organization based on industry best practices and approaches based on rich insight in your org.
  44. 44. ORG INSIGHTS ARE CRITICAL RIGHT NOW… Understand and action insights on how people collaborate and spend their time. Shift from a digital reactive organizational model to a pro-active and empowering one.
  45. 45. ORG INSIGHTS ARE CRITICAL RIGHT NOW… Understand and action insights on how people collaborate and spend their time. Shift from a digital reactive organizational model to a pro-active and empowering one.
  46. 46. UPLOAD ORGANIZATIONAL DATA… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data. Without Organizational Data…
  47. 47. UPLOAD ORGANIZATIONAL DATA… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data. With Organizational Data!
  48. 48. UPLOAD ORGANIZATIONAL DATA… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data. With Organizational Data!
  49. 49. UPLOAD ORGANIZATIONAL DATA… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data.
  50. 50. UPLOAD ORGANIZATIONAL DATA… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data.
  51. 51. UPLOAD ORGANIZATIONAL DATA… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data. To view a list of the top 500 values for an attribute and other details about it, select the attribute's name in the list. For example, the following graphic shows the top values and details for Region.
  52. 52. WHAT ORG DATA MIGHT INCLUDE… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data.
  53. 53. WHAT ORG DATA MIGHT INCLUDE… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data.
  54. 54. WHAT ORG DATA MIGHT INCLUDE… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data.
  55. 55. WHAT ORG DATA MIGHT INCLUDE… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data.
  56. 56. WHAT ORG DATA MIGHT INCLUDE… Organizational data is information about employees that your company provides to Workplace Analytics through uploads of organizational (HR) data.
  57. 57. THE POWER OF A PLANNED APPROACH… As a first pass digging into this data and building out advanced reports and analysis is extremely valuable and often extremely actionable.
  58. 58. THE POWER OF A PLANNED APPROACH … The actual actioning of your improvement plans, nudge plans or more has tooling built in and you can use the measures to track impact easily.
  59. 59. THE POWER OF A PLANNED APPROACH … The actual actioning of your improvement plans, nudge plans or more has tooling built in and you can use the measures to track impact easily.
  60. 60. THE POWER OF A PLANNED APPROACH … The actual actioning of your improvement plans, nudge plans or more has tooling built in and you can use the measures to track impact easily.
  61. 61. GET MORE FROM MICROSOFT 365... THE MICROSOFT GRAPH WORKPLACE ANALYTICS CONNECTING THE GRAPH
  62. 62. GET MORE FROM MICROSOFT 365... THE MICROSOFT GRAPH WORKPLACE ANALYTICS CONNECTING THE GRAPH
  63. 63. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  64. 64. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  65. 65. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  66. 66. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  67. 67. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  68. 68. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  69. 69. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  70. 70. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  71. 71. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  72. 72. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  73. 73. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  74. 74. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  75. 75. DAY IN THE LIFE… What might a day in the life look like for a typical developer working in an organization today?
  76. 76. The Microsoft Graph Enables… Intelligent experiences are enabled by forming relationships between the data and these experiences are available for Office 365 products by default. Span relevance beyond M365. File Shares
  77. 77. MICROSOFT GRAPH CONNECTORS… Increase discoverability and engagement of your external data by bringing them into the Microsoft Graph. The connected content can also direct users to your own experiences.
  78. 78. MICROSOFT GRAPH CONNECTORS… Can be leveraged in Microsoft Search to bring data from other systems/services into the Microsoft Search experience (across the Microsoft endpoints) and even launch to your own (example w/ go1)
  79. 79. MICROSOFT GRAPH CONNECTORS… This enables scenarios for discovery that are intelligent and integrated in the graph. As an example consider discovering recent documents across sources without a search.
  80. 80. MICROSOFT GRAPH CONNECTORS… This enables scenarios for discovery that are intelligent and integrated in the graph. Providing ways to bring resources into your knowledge network experiences such as Project Cortex pictured here.
  81. 81. MICROSOFT GRAPH CONNECTORS… This enables scenarios for discovery that are intelligent and integrated in the graph. Providing ways to bring resources into your knowledge network such as the people card here.
  82. 82. WHAT IS A GRAPH CONNECTOR? The graph connector is essentially a one-way synchronization of content and access control lists from a data source into the Microsoft Graph.
  83. 83. WHAT IS A GRAPH CONNECTOR? The graph connector is essentially a one-way synchronization of content and access control lists from a data source into the Microsoft Graph. 1st create a call with an ID, name and desc.
  84. 84. WHAT IS A GRAPH CONNECTOR? The graph connector is essentially a one-way synchronization of content and access control lists from a data source into the Microsoft Graph. 2nd create schema with a list of properties.
  85. 85. WHAT IS A GRAPH CONNECTOR? The graph connector is essentially a one-way synchronization of content and access control lists from a data source into the Microsoft Graph. 2nd create schema with a list of properties.
  86. 86. WHAT IS A GRAPH CONNECTOR? The graph connector is essentially a one-way synchronization of content and access control lists from a data source into the Microsoft Graph. 2nd create schema with a list of properties. Content is Text or HTML today. As of now that means you need to parse a binary file to text before ingesting, or with images or videos you need to extract metadata with OCR or video transcript services before ingesting into the Graph.
  87. 87. WHAT IS A GRAPH CONNECTOR? The graph connector is essentially a one-way synchronization of content and access control lists from a data source into the Microsoft Graph. 3rd you add items to the connection.
  88. 88. WHAT IF I WANT DATA OUT NOT IN? Microsoft Graph User Activity Org Data Enrichment Connectors While we discussed ways to get a subset of information out for the use in apps or experiences (based on the Graph APIs) what if I want to do this at scale for data science, ML or other reasons? Graph APIs Graph Data Connector
  89. 89. MICROSOFT GRAPH DATA CONNECTOR… Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  90. 90. MICROSOFT GRAPH DATA CONNECTOR… Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  91. 91. MICROSOFT GRAPH DATA CONNECTOR… Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  92. 92. MICROSOFT GRAPH DATA CONNECTOR… Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  93. 93. MICROSOFT GRAPH DATA CONNECTOR… Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  94. 94. MICROSOFT GRAPH DATA CONNECTOR… Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  95. 95. MICROSOFT GRAPH DATA CONNECTOR… Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  96. 96. MICROSOFT GRAPH DATA CONNECTOR… Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  97. 97. MICROSOFT GRAPH DATA CONNECTOR… • Datasets & Regions Supported (Note What It Is Missing First!) • User selection and filtering Microsoft Graph Data connect • Lab: Using Microsoft Graph data connect to analyze emails to find subject matter experts Provides a way to bring the rich data from the Graph into other tools and applications for even more data driven insights! All brought to Microsoft Azure with the secure control you expect.
  98. 98. GET MORE FROM MICROSOFT 365... THE MICROSOFT GRAPH WORKPLACE ANALYTICS CONNECTING THE GRAPH
  99. 99. Thank You! Organizers&YouForMakingThisPossible… 200+AwesomePresentationsAt.. Slideshare.Net/RHarbridge 600+PagesOfWhitepapersAt.. 2toLead.com/Whitepapers WhenToUseWhat.com Office365Intranets.com Office365Metrics.com Office365Campaigns.com Office365Extranets.com Office365Resources.com Message Me On LinkedIn or Email Richard@2toLead.com CTO & MVP | SPEAKER & AUTHOR | SUPER FRIENDLY Let’s connect and find ways to do more and work together.

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