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ONLINE ANTI-CORRUPTION TOOLS IN
              LATIN AMERICA
          MATHEUS, RICARDO & RIBEIRO, MANUELLA MAIA
    UNIVERSITY OF SÃO PAULO – USP RICARDOMATHEUS@GMAIL.COM
 ABSTRACT                                                                                 of information, because sometimes people could not have all the data or any kind
Since the introduction of computers and the emergence of electronic government            of information but it could be a link to connect problems to their cause. No doubt
in Latin American countries, especially the construction of tools for financial control   the online tool is very important in combating corruption trough the social control
and revenue in the state, popular participation and social control has been done in       from the civil organized society, however, it is not enough. The Denuncia
a background role of governmental actions. However, currently, we have discovered         Corrupción could be more attractive if a few questions were asked and the
interesting experience in this area and we can see emerging new forms created to          anonymously being a right of the people, not like any kind of gift from the
built and implement a channel where the society can help to combat the corruption         maximum of information sent. Probably we will see scenario with more information
through sending information about crimes and bias via internet. The study highlight       would be sent with less requisites from the municipality.
experiences of several Latin American countries which have opted to implement
the anti-corruption web as a tool of anti-corruption. We will study and compare           Denuncia en línea (Guayaquil, Equador)
them to identify what level of effectiveness of this tool in terms of expansion of        Another online tool from Latin America is Denuncia en Línea built on the city of
spaces and participatory involvement of social actors against the corruption.             Guayaquil, Equador. The Municipality is one of the biggest in the country, with
Keywords : Anti-Corruption online tools; Latin America; e-governance; e-                  population around 2 million people. Like the others tool is remarkable the no
government.                                                                               sense for transparency with the data and information sent by some citizen for
                                                                                          combat corruption in Guayaquil. Without any kind of protocol and a section with
Introduction                                                                              the report of the results from all the processes that were reported by citizen the
Since the introduction of computers and the emergence of electronic government            website tool is not yet perfect if we measure transparency for citizen, an authentic
in Brazil through, especially the construction of tools for financial control and         right of the people.
revenue in the State, popular participation and social control were in a background
position in government actions in this area. This paper will highlight several            Investigación y Análisis (Cartago, Costa Rica)
experiences of anti-corruption online tools in Latin America.                             The municipality of Cartago at Costa Rica is one of the online tools that promote
                                                                                          the corruption combat for the citizens. Information from 2007, the city has just 167
Objects of Research                                                                       thousand people. Even as the other tools found, Investigación y Análisis can
Our objects research objective are the anti-corruption online tools and the new           promote the social control and another benefits like the population possibility in
kind of social control and transparency promotion for combating the corruption at         combating corruption and the rise of the citizen report corruption online. In the
local level in many municipalities and states of all Latin America. Four cases were       other hand, the tool does not have transparency for people who tried to send some
be studied in this paper to show how is the state-of-the-art with this online tools.      information for the municipality. It is a problem that must be solved with the
The anti-corruption online tools are a new kind of ICTs use for social control and        introduction of protocol and transparency in the results, like posting it online in a
transparency promotion against corruption in many countries. Several experiences          section of the municipality website. If it is not possible, some information could
were found around the world, especially in Latin American countries, which are our        send for an online address (e-mail), postal mail, by telephone or messages in a
focus of study.                                                                           mobile phone.

Metodology                                                                                The Transparency Promotion and Corruption Combating
Our first stage of work focused on exploratory analysis of the anti-corruption online     This paper believes if the citizen does not want to access such information in given
tools in Latin America and decided to highlights the best practices we found. After       time, it should be there by the opportunity to be questioned at any time for all
this initial step were accomplished, we searched literature references in the area.       concerned (RIBEIRO, 2008). A government with more transparency, accountability
So that, we could answer some of our questions in the research. Thus, qualitative         and social control and fight against corruption are closely related. Reducing opacity
analysis produced by the reflection of the reading of literature specializing in e-gov,   in administrative actions could provides greater possibility of knowledge of citizens
transparency promotion, social control and combating corruption. The results are          about the res-publica. With the information available and clear on the public
in the final considerations, highlighting the positive and negatives aspects of anti-     environment, citizens can control the acts of Public Administration and be more
corruption online tools and proposing new ideas and solutions for problems we             ready to exercise their right to participation.
found in the exploratory and qualitative analyses, in according with our literature
research in the area.                                                                     In according with CAMERER (2006), the use of the information is one of the best
                                                                                          vaccines against the corruption. No doubt the anti-corruption online tool will not
Selected Cases                                                                            solve the problem alone. Others institutions and actions need to be built to combat
Denuncie la corrupción (Xalapa, México)                                                   the corruption like anti-corruption agencies to punish faster the cause of the
Guadalajara is a city with 1.646.183 inhabitants in Mexico. The city had built an         corruption (TEIXEIRA, 2006). It could further empower stakeholders to use this
anti-corruption online tool called Denuncie la corrupción, with the objectives of         information to promote a reform in all the public institution and combat the
promoting the social control through sent information about corruption by an              corruption at local level, enhancing external accountability and thus assisting in
electronic formulary. This action can combat the corruption through the sent of           prevention, not just punishing. (KAUFMANN, 2002).
information containing corruption information. Every citizen can sent any
information about corruption cases. If it is the desire, they can send the                Final Consideration
information anonymously. Nevertheless, the portal of the municipality does not            Among the possibilities of the use of ITCs by governments, their use for combating
send any kind of protocol or show information about the status of your process.           corruption is evident. We analyzed four innovative web tools at local level in several
Some indicators had been created to see how the online tool has been used by the          contries of Latin America. But the experiences studied need to develop several
population.                                                                               points, like the access of the information and receive protocol to check the status
                                                                                          of his denounce. Currently the definition of transparency is limited to offer for the
Denuncia Corrupción (Guadalajara, México)                                                 citizen the numbers of Public Administration, but is necessary to think about the
Directed by the authorities of the Municipal Controller at the city of Guadalajara,       level of transparency that is really necessary for the citizen produce social control
the anti-corruption online tool Denuncia Corrupción is currently helping a                and improve our democracy, combating the corruption in all the government
municipality with around 1.7 million people to combat the corruption. The main            spheres. The transparency of government must go beyond advertising data by the
difference of that tool is the anonymously that you acquire if the citizen sent a lot     government, looking for a translating into graphics and basic words, enough to be
of information and data that the municipality considers important and essential for       understandable for all the citizens in the society.
the process. But it is a right of the citizen to be anonymously without sending a lot

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Online Anti-Corruption Tools in Latin America

  • 1. ONLINE ANTI-CORRUPTION TOOLS IN LATIN AMERICA MATHEUS, RICARDO & RIBEIRO, MANUELLA MAIA UNIVERSITY OF SÃO PAULO – USP RICARDOMATHEUS@GMAIL.COM ABSTRACT of information, because sometimes people could not have all the data or any kind Since the introduction of computers and the emergence of electronic government of information but it could be a link to connect problems to their cause. No doubt in Latin American countries, especially the construction of tools for financial control the online tool is very important in combating corruption trough the social control and revenue in the state, popular participation and social control has been done in from the civil organized society, however, it is not enough. The Denuncia a background role of governmental actions. However, currently, we have discovered Corrupción could be more attractive if a few questions were asked and the interesting experience in this area and we can see emerging new forms created to anonymously being a right of the people, not like any kind of gift from the built and implement a channel where the society can help to combat the corruption maximum of information sent. Probably we will see scenario with more information through sending information about crimes and bias via internet. The study highlight would be sent with less requisites from the municipality. experiences of several Latin American countries which have opted to implement the anti-corruption web as a tool of anti-corruption. We will study and compare Denuncia en línea (Guayaquil, Equador) them to identify what level of effectiveness of this tool in terms of expansion of Another online tool from Latin America is Denuncia en Línea built on the city of spaces and participatory involvement of social actors against the corruption. Guayaquil, Equador. The Municipality is one of the biggest in the country, with Keywords : Anti-Corruption online tools; Latin America; e-governance; e- population around 2 million people. Like the others tool is remarkable the no government. sense for transparency with the data and information sent by some citizen for combat corruption in Guayaquil. Without any kind of protocol and a section with Introduction the report of the results from all the processes that were reported by citizen the Since the introduction of computers and the emergence of electronic government website tool is not yet perfect if we measure transparency for citizen, an authentic in Brazil through, especially the construction of tools for financial control and right of the people. revenue in the State, popular participation and social control were in a background position in government actions in this area. This paper will highlight several Investigación y Análisis (Cartago, Costa Rica) experiences of anti-corruption online tools in Latin America. The municipality of Cartago at Costa Rica is one of the online tools that promote the corruption combat for the citizens. Information from 2007, the city has just 167 Objects of Research thousand people. Even as the other tools found, Investigación y Análisis can Our objects research objective are the anti-corruption online tools and the new promote the social control and another benefits like the population possibility in kind of social control and transparency promotion for combating the corruption at combating corruption and the rise of the citizen report corruption online. In the local level in many municipalities and states of all Latin America. Four cases were other hand, the tool does not have transparency for people who tried to send some be studied in this paper to show how is the state-of-the-art with this online tools. information for the municipality. It is a problem that must be solved with the The anti-corruption online tools are a new kind of ICTs use for social control and introduction of protocol and transparency in the results, like posting it online in a transparency promotion against corruption in many countries. Several experiences section of the municipality website. If it is not possible, some information could were found around the world, especially in Latin American countries, which are our send for an online address (e-mail), postal mail, by telephone or messages in a focus of study. mobile phone. Metodology The Transparency Promotion and Corruption Combating Our first stage of work focused on exploratory analysis of the anti-corruption online This paper believes if the citizen does not want to access such information in given tools in Latin America and decided to highlights the best practices we found. After time, it should be there by the opportunity to be questioned at any time for all this initial step were accomplished, we searched literature references in the area. concerned (RIBEIRO, 2008). A government with more transparency, accountability So that, we could answer some of our questions in the research. Thus, qualitative and social control and fight against corruption are closely related. Reducing opacity analysis produced by the reflection of the reading of literature specializing in e-gov, in administrative actions could provides greater possibility of knowledge of citizens transparency promotion, social control and combating corruption. The results are about the res-publica. With the information available and clear on the public in the final considerations, highlighting the positive and negatives aspects of anti- environment, citizens can control the acts of Public Administration and be more corruption online tools and proposing new ideas and solutions for problems we ready to exercise their right to participation. found in the exploratory and qualitative analyses, in according with our literature research in the area. In according with CAMERER (2006), the use of the information is one of the best vaccines against the corruption. No doubt the anti-corruption online tool will not Selected Cases solve the problem alone. Others institutions and actions need to be built to combat Denuncie la corrupción (Xalapa, México) the corruption like anti-corruption agencies to punish faster the cause of the Guadalajara is a city with 1.646.183 inhabitants in Mexico. The city had built an corruption (TEIXEIRA, 2006). It could further empower stakeholders to use this anti-corruption online tool called Denuncie la corrupción, with the objectives of information to promote a reform in all the public institution and combat the promoting the social control through sent information about corruption by an corruption at local level, enhancing external accountability and thus assisting in electronic formulary. This action can combat the corruption through the sent of prevention, not just punishing. (KAUFMANN, 2002). information containing corruption information. Every citizen can sent any information about corruption cases. If it is the desire, they can send the Final Consideration information anonymously. Nevertheless, the portal of the municipality does not Among the possibilities of the use of ITCs by governments, their use for combating send any kind of protocol or show information about the status of your process. corruption is evident. We analyzed four innovative web tools at local level in several Some indicators had been created to see how the online tool has been used by the contries of Latin America. But the experiences studied need to develop several population. points, like the access of the information and receive protocol to check the status of his denounce. Currently the definition of transparency is limited to offer for the Denuncia Corrupción (Guadalajara, México) citizen the numbers of Public Administration, but is necessary to think about the Directed by the authorities of the Municipal Controller at the city of Guadalajara, level of transparency that is really necessary for the citizen produce social control the anti-corruption online tool Denuncia Corrupción is currently helping a and improve our democracy, combating the corruption in all the government municipality with around 1.7 million people to combat the corruption. The main spheres. The transparency of government must go beyond advertising data by the difference of that tool is the anonymously that you acquire if the citizen sent a lot government, looking for a translating into graphics and basic words, enough to be of information and data that the municipality considers important and essential for understandable for all the citizens in the society. the process. But it is a right of the citizen to be anonymously without sending a lot