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Is Enterprise 2.0 The New KM?

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Rick Ladd
Rick Ladd

Given to a small group of former students and professors in KM Masters program regarding the differences & similarities between Enterprise 2.0 and Knowledge Management. Prepared in semi-beyond bullet points format.

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Is Enterprise 2.0 The New KM? Is KM Still KM? Was KM Ever KM?
A Fundamental Difficulty What is Knowledge?
I know you believe you understand what you think I said – but I’m not sure you realize that what you heard is not what I meant. Ashleigh Brilliant
Eceffvtie Use of KM/Enterprise 2.0 Reqiuers Udsrentsadnig Tihgns In Tehir Porepr Cnotxet
Shared context is at the heart of KM – John Tropea http://libraryclips.blogsome.com/2008/07/01/knowledge-managementnot/
Identical information evokes different meanings in each of us. It is not what the message does to the audience but what the audience does with the message that really matters. – Frank Miller http://informationr.net/ir/8-1/paper140.html I = 0 (Information has no intrinsic meaning)
Codified. Merely Information? Information in Context. Only Personal?
You can’t manage this! Peter Drucker
But you can facilitate it!
What differentiates E2.0 from KM? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What differentiates E2.0 from KM? ,[object Object],[object Object],[object Object],[object Object]
 
 
What do E2.0 & KM Have in Common? ,[object Object],[object Object],[object Object],[object Object],[object Object]
What might differentiate E2.0 from KM? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Are these complementary? Is there a space for synergy between the two?
What Has(n’t) and Isn’t Changed? ,[object Object]
References – Further Reading ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Is Enterprise 2.0 The New KM?

  • 1. Is Enterprise 2.0 The New KM? Is KM Still KM? Was KM Ever KM?
  • 2. A Fundamental Difficulty What is Knowledge?
  • 3. I know you believe you understand what you think I said – but I’m not sure you realize that what you heard is not what I meant. Ashleigh Brilliant
  • 4. Eceffvtie Use of KM/Enterprise 2.0 Reqiuers Udsrentsadnig Tihgns In Tehir Porepr Cnotxet
  • 5. Shared context is at the heart of KM – John Tropea http://libraryclips.blogsome.com/2008/07/01/knowledge-managementnot/
  • 6. Identical information evokes different meanings in each of us. It is not what the message does to the audience but what the audience does with the message that really matters. – Frank Miller http://informationr.net/ir/8-1/paper140.html I = 0 (Information has no intrinsic meaning)
  • 7. Codified. Merely Information? Information in Context. Only Personal?
  • 8. You can’t manage this! Peter Drucker
  • 9. But you can facilitate it!
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Notas del editor

  1. The question I’m asking here is really more about how Enterprise 2.0 affects the management of knowledge as we’ve come to think of it, and to what extent it actually improves our ability to “manage” knowledge. Underlying this concept, however, is also the issue of whether or not it’s possible to ever actually manage knowledge. Much of the argument centers on the concept of what knowledge is and whether or not we aren’t really talking about managing information.
  2. We can’t “manage” knowledge; we can facilitate contextual relationships and the sharing of knowledge. It is only within the province of those people actively sharing to determine the meaning of the “information/knowledge” they are sharing.