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4Q12 Conference Call
March, 27th 2013
 Highlights of 4Q12 and 2012

 Operational Performance

 Financial Performance

 Expectations for 2013




                                2
Highlights of 4Q12 and 2012 – consolidated
                    Sales Performance                                       Northeast and Baú Integration
 Consolidated gross revenue growth                               Integrations in 2012
  • 4Q12: 15.2% over 4Q11 – R$2.6 billion                          • 104 stores in the South/Southeast – concluded Feb..
  • 2012: 19.1 % over 2011 – R$9.1 billion                         • 150 stores in the Northeast – concluded Out.
 Same store sales growth                                         Stores, DCs , Accounting and Management Systems –
  • 4TQ2: 11.9% over 4T11                                          completed integrated
  • 2012: 12.5% over 2011                                         The integration process was extremely successful, despite its
 Growth drivers: maturation of the new stores, especially the     complexity, directly involving more than 200 employees
  stores in the Northeast, and the accelerated growth of e-       The integration is a symbol of the conclusion of a very
  commerce, despite the economic environment and the fierce        important growth cycle for the consolidation of the Company
  competition                                                      in the Brazilian retail segment


              “More with Less” Program                                                Financial Results
 The first step of a cycle focused on productivity and           4Q12: (+) sales growth, expense rationalization and
  profitability                                                    Luizacred’s improved performance; (-) decline in the gross
                                                                   margin from the retail segment (2.3p.p. – stimulus to
 4Q12: Company’s recurring operating expenses, adjusted for       consumption through intensive promotions and marketing
  non-recurring expenses, edged down by 0.7 p.p. over 4Q11         campaigns, given Christmas sales below expectations)
                                                                  2012: (-) non-recurring expenses related to the integration of
                                                                   the stores in the Northeast and Baú stores, robust provisions
                                                                   for loan losses at Luizacred and the ongoing maturation of the
                                                                   new stores




                                                                                                                                    3
Highlights of 4Q12 and 2012 – per business
                 Retail                                 E-commerce                                   Luizacred
 4Q12: retail gross revenue moved up        4Q12: gross revenue of R$313.7            4Q12: gross margin widened by 6.5
  by 15.5% over 4Q11, totaling R$2.4          million, 25.0% up on 4Q11                  p.p. over 4Q11, reaching 90.6%
  billion                                    2012: R$1.1 billion, 33.3% up on 2011       •   Reduction in the CDI rate and the
 4Q12: same-store sales grew by             Growth in the number of website                 increase in the share of direct
  11.9%, 10.2% in the bricks-and-mortar       users, the expanded product                     consumer credit
  stores                                      assortment and new B2B and market         Default indicators (NPLs above 90 days)
 The need to stimulate consumption           place partnerships                         – dropped from 10.4% in 3Q12 to 8.2%
  through promotions and                     E-bit’s best home appliance store and      in 4Q12, allowing a 3.4 p.p. reduction
  campaigns, such as Black Friday, led to     most beloved store in Brazil awards        in provisions for loan losses as a
  a 2.9 p.p. reduction in the gross                                                      percentage of net revenue over 3Q12
  margin amid fierce competition             Focus on innovation with the launch of
                                              the new version of the website/mobile     Balanced mix between direct
 Recurring operating expenses from the       and a significant improvement in           consumer credit and co-branded credit
  retail segment declined by 3.1              logistics and operations                   card
  p.p., thanks to the program to reduce                                                 Project to rationalize costs and
  costs and expenses and increase store      Magazinevocê: more than 70,000
                                              disseminators 10 months after its          expenses and increase store
  productivity                                                                           productivity
                                              launch in February 2012
 In 2012, the Company opened 22 new                                                    4Q12: EBITDA margin of 11.6% and
  stores, closed 7 and remodeled 75, 16                                                  net margin of 6.0%
  of which related to the change of
  brand in the Salvador metropolitan
  region




                                                                                                                                   4
 Highlights of 4Q12 and 2012

 Operational Performance

 Financial Performance

 Expectations for 2013




                                5
Operational Performance – Stores
                 Number of Store                                          Same Store Sales Growth
# stores
                                                                                  17.7%
                                                                                                                      15.5%
                          + 15 stores
                                                                                                          11.9%
                                                                         10.1%                 10.2%
                                                                 7.0%
    728        730         731          736         743
           1          1          1             1          1
    103        106         106          106         106
                                                                          4Q11                            4Q12
                                                                 Same Stores Sales Growth (Physical Stores)
                                                                 Same Store Sales Growth (Includes e-commerce)
                                                                 Total Retail Growth

    624
    614        623
               624         624
                           623          629
                                        624         636
                                                    629
                                                                             Average Age – Stores
                                                                                               Up to 1 year
                                                                                             83        1 to 2 years
                                                                                                  55

    4Q11       1Q12       2Q12          3Q12       4Q12                              457          148 2 to 3 years
                                                              More than 3 years
    Conventional Stores       Virtual Stores       Site


                                                                                                                              6
Operational Performance – Luizacred
                   Financed Mix Sales                           Luizacred’s Revenues
% of total sales                                 R$ million
                                                                           12.7%
               100%                  100%                                                2,381
                                                              2,112                       39
               27%                    30%                       51                        402
                                                               223
                                                                                          431
                                                               622
               29%
                                      34%

               13%
                                                                                         1,509
                                      19%                     1,217
                 34%
               31%
                                    19%
                                     17%

              4Q11                   4Q12                     4Q11                       4Q12
     Luiza Card        Third Party Credit Card       Luiza Card – Outside Luiza Stores     CDC
     CDC               Cash Sales/Down Payment       Luiza Card – Inside Luiza Stores      Personal Loan




                                                                                                           7
Operational Performance – Portfolio’s composition
       Luiza Card – Total Credit Card Base                           Portfolio
# million                                      R$ million
                                                                          9.5%
     4.4      4.3                                                                  3,650
                       4.2                                  3,334
                                4.0      3.9                                         91
                                                             139
                                                            459                     946




                                                            2,737                  2,614




   4Q11      1Q12     2Q12     3Q12    4Q12                 4Q11                   4Q12

                                                    Credit Card     CDC     Personal Loans




                                                                                             8
Luizacred Portfolio

           Portfolio Overdue                                                             Comments
% of portfolio                                                             • Default indicators at the close of
                                                                             December 2012 significantly better
    16.8              17.4                                                   than in September 2012 and December
                                   15.9                                      2011
                                                   14.4                    • Provisions for loan losses: 4.3% of the
                                                                             total portfolio in 4Q12, lower than the
                                                                    11.5     4.7% recorded in 3Q12
                                                                           • Balance of provisions fell by R$4.4
     12.4             12.7
                                   11.6                                      million in 4Q12, from R$460.8 million in
                                                   10.4                      September 2012 to R$456.4 million in
                                                                    8.2      December 2012
                                                                           • Portfolio balance overdue by more than
    4.4               4.7          4.3             4.0                       90 days decreased by R$57.1
                                                                    3.3
                                                                             million, from R$355.9 million in
                                                                             September 2012 to R$298.8 million in
                                                                             December 2012
 dec/11             mar/12        jun/12          sep/12          dec/12
                                                                           • Coverage ratio increased from 129% to
  114%                111%         117%            129%            153%      153%

     Overdue 15-90 days        Overdue above 90 days       Total overdue

      Coverage Ratio (%)


                                                                                                                        9
Comparative Growth
              Nominal Sales
% annual variation                                                                                                                                  CAGR 2002 – 2012
                                                                                                                                                             11.5%
                                                                                                                                                             12.9%
                                       51.0
                                                                                                                                                             24.8%


                                                       39.7                                                                           39.0

                                                                                                                                                      33.6
                       31.1
                                30.0

                                                                                                      24.6
                                                21.4                                                                  19.7                                              18.5
       19.0                                                                                                                    19.7
                                                                                         17.5
              13.4                                                                              15.1                                           13.1
                                                                               .11.9               11.3                      14.5                              12.3
                12.8          13.0                                      12.8
     7.5                                      10.2                                11.6                         10.1                          11.5                 8.8
  7.3                                                         7.3 7.3

                                                                                                                   1.5


   2002         2003             2004                2005        2006             2007             2008          2009           2010            2011             2012


                              Restricted Commerce                Furnishings and appliance                   Magazine Luiza (Retail)




                                                                                                                                                                               10
 Highlights of 4Q12 and 2012

 Operational Performance

 Financial Performance

 Expectations for 2013




                                11
Gross Revenue
                      Retail                                                                           Comments
R$ billion                                  25.0%   19.9%   14.9%      15.5%   18.5%
                                                                                        Magazine Luiza grows above industry
                                                                                         average, highlighting sustainability of its top
                                                                                         line growth
                                                                       2.4
                           2.1                                                          Aggressive sales expansion demonstrates
                                                            2.0                8.4       Magazine Luiza’s ability to weather difficult
                     1.8           7.1                                         6.0
             1.6                                     2.0                                 economic conditions, passing stress test with
                                             2.0                                         flying colors
   1.6
                                                                                          •   Strong growth of e-commerce (accounts for
 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012                                            12.8% of retail sales)
                                                                                          •   Northeast robust performance: 18.6% of
                                                                                              same store sales growth
                   Consolidated
                                                                                          •   9.4% growth in revenue from the consumer
R$ billion                                  25.7%   21.8%   15.4%      15.2%   19.1%          finance segment
                                                                                       • The success of campaigns such as Golden Clients
                                                                       2.6               Day and Black Friday partially offset the lower
                           2.3                                                           than expected Christmas sales
                                                            2.2                9.1
                     1.9           7.6                                                 • Promotions to stimulate consumption, given
             1.7                                    2.1                                  the slower pace of economic activity and the
  1.7                                       2.1                                          increased competition

 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012

     Growth over the same quarter of 2011           Growth over 2011

                                                                                                                                           12
Gross Revenue – Internet


                 Internet                                                                            Comments
R$ million
                                            42.8%   45.0%   25.5%   25.0%   33.3%
                                                                                     For the first time in the Company’s history, e-
                                                                    314     1,095     commerce sales have exceeded R$1
                                                                                      billion, closing 2012 at R$1.1 billion, 33.3% up
                                                                                      on 2011
                         251      821                                                Main growth drivers:
                                                            269
                                                                                       •   Growth in the number of website users
                 214                                                                   •   Expanded product assortment
                                                    264
                                                                                       •   New B2B and market place partnerships
        182
                                                                                     2012: e-bit’s best home appliance store and
                                            248                                       most beloved store in Brazil awards
 174



1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012




     Growth over the same quarter of 2011           Growth over 2011

                                                                                                                                         13
Net Revenues and Gross Profit
        Net Revenue – Consolidated                                                                            Comments
R$ billion                                     27.6%   22.6%   15.3%    14.4%   19.4%

                                                                                                Strong growth due to the retail and consumer
                                                                        2.2                      finance segments
                             1.9                                       1.8
                                                               1.8
                    1.6                                                          7.7
                                     6.4
                                                       1.8
            1.5
  1.4                                           1.8

1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012

         Gross Profit – Consolidated                                                                          Comments
R$ billion                                     22.6%   25.7%   18.7%    6.9%    17.5%
                                                                                                Impacted by non-recurring promotions to
                                                                         0.7
                                                                       0.6                       stimulate consumption, as well as the higher
                             0.7                                                                 share of Internet sales and the integration of
                    0.5                                         0.6              2.5             the Northeast (gross margin of 26.8% in 4Q12
                                      2.1                                       1,8
                                                                                 1.8
            0.5                                         0.6                                      versus 28.0% in the other stores)
  0.5                                           0.6                                             Gross margin from the consumer finance
                                                                                                 segment - 90.6% in 4Q12, 6.5 p.p. more than
 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012                                               4Q11 (reduction in the CDI rate and increase
33.2%      32.8%   32.7%    34.7%   33.4%      31.9%   33.6%   33.6%    32.4%   32.9%
                                                                                                 in the share of direct consumer credit)

        Growth over the same quarter of 2011           Growth over 2011          Gross Margin (%)

                                                                                                                                                  14
Operating Expenses – Consolidated
                   Operating Expenses                                                                 Comments
R$ million
                                                                                          Company’s recurring operating
                                                                                           expenses, adjusted for non-recurring
                                                                                           expenses, edged down by 0.7 p.p. over
                                                                86      12                 4Q11, due to the program to rationalize
                            24       616                                        630
                    73                                                                     costs and expenses
                                                       118
            115                                                                           Provisions for loan losses: 0.7 p.p.
                                               439                                         reduction from 3Q12 was due to the
  404                                                                                      improvement in default indicators in
                                                                                           recent quarters
                                                                                          Opportunities of further reduction with
                                                                                           the ongoing “More with Less” in
                                                                                           2013, besides the maturation process of
                                                                                           more than 1/3 of the stores



Sales      G&A     Prov.   Others    Total    Sales    G&A     Prov.   Others   Total

-21.0%     -5.9%   -3.8%    -1.2%    -31.9%   -19.9%   -5.3%   -3.9%    0.6%    -28.6%




         4Q11       4Q12            % Net Revenues



                                                                                                                                     15
Other Operating Expenses (Revenues) – Consolidated
    Other Operating Expenses (Revenues)                                   Comments
R$ million
                                                           • Non-recurring expenses with the
                                                             integration of the store chains, totaling
                                                             R$3.0 million in 4Q12, marking the end of
                                                             the integration process of all of the stores
                                           10                acquired by the Company
       9                          4
                                                   24
                    28                                     • Recording of deferred revenue of R$7.2
                                                             million in 4Q12. Note that the reversal of
   Booking of    Integration   Personal   Others   Total     deferred revenue of R$9.3 million in 4Q11
    Deferred      Expenses       Loan
                                                             was mainly due to the change of the
   Revenues
                                                             accounting methodology to the straight-
                                                             line method in 4Q11
                                            3      12
                                  6
        7              3



   Booking of    Integration   Personal   Others   Total
    Deferred      Expenses       Loan
   Revenues

     4Q11       4Q12



                                                                                                            16
EBITDA and Adjusted EBITDA
                      EBITDA                                                                                       Comments
R$ million                                                                                      • EBITDA chiefly impacted by the decline in the
                              53                                                                  gross retail margin and by the conclusion of
                    92                                                   84                       the Lojas Maia integration process in October
                                     301                                                          2012, partially offset by sales growth, expenses
              72                                               72               242               reduction and improvements at Luizacred
   84                                                  76                                       • EBITDA for the Northeast region was R$6.2
                                              10                                                  million in 4Q12 and does not reflect the
                                                                                                  benefits expected with the incorporation of the
 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012                                                Maia stores
 5.9%      4.9%    5.8%      2.7%    4.7%     0.6%     4.2%    3.9%      3.8%   3.2%

               Adjusted EBITDA
R$ million                           4Q11                                                                        4Q12
        2.7%                                                   5.5%                    3.8%                                             3.9%
                                              16                107                     84              3                  0             87
                            38

         53



     EBITDA              Extraord.          Deferred          Adjusted                 EBITDA        Extraord.          Deferred      Adjusted
                         Expenses           Revenues           EBITDA                                Expenses           Revenues       EBITDA

        Margin EBITDA (%)

                                                                                                                                                     17
Financial Expenses – Consolidated
                          Financial Expenses                          Comments
R$ million
                                                        • Financial Expenses:
                 -2.1%                          -1.8%      •   Reduction in the CDI rate
                                                           •   Reduction in working capital
                                                               requirements for the period

                   40                            39




                 4Q11                           4Q12



     Financial Expenses        % Net Revenues




                                                                                              18
Net Income and Adjusted Net Income
                       Net Income                                                                                   Comments
R$ million
                     11.7     16.9                                                                4Q12: positively impacted by sales
 12.3       4.6                          11.7                                                      growth, expenses reduction and
                                                                                                   improvements at Luizacred; negatively
                                                                                    16             impacted by gross margin decline
                                                                                   6.7
                                                                   2.4      9.7
                           40.7 21.9
 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012
  0.9%      0.3%     0.7%     -0.9%     0.2%      -2.3%     1.2%   0.1%     0.4%   -0.1%


              Adjusted Net Income
R$ million
                                         4Q11                                                                  4Q12
    -0.9%                                                            1.4%             0.4%                                                 0.5%
                       54.5            18.5
                                                          7.6       26.7
                                                                                       9.7          3.0           1.0           0         11.7



    16.9
  Net Income        Extraord.         Extraord.     Tax Credits    Adjusted        Net Income    Extraord.     Extraord.   Tax Credits   Adjusted
                   Ops. Results         Taxes                       Income                      Ops. Results     Taxes                    Income

        Net Margin (%)

                                                                                                                                                    19
Investments

             Investments                                                 Comments
R$ million
                                                             Significant reduction in investments
        98                                                    over 4Q11

                                                             Store remodeling – 75, 16 of which
        29                                                    related to the change of brand in the
                                                              Salvador metropolitan region
        6
                                                             New stores
                                                     52
                                               45              •   Opened nine bricks-and-mortar
                     43                               11
        38                                                         stores
                                  35
                     18                        16     8        •   Began investing in 12 more stores
                                  18                               to be opened in 2013
                                                6
       12            7                                25
        25                         4           19            Other investments include
                     11            8                          logistics, which totaled R$9.5 million
                     6             5            4     7       in 4Q12
      4Q11         1Q12         2Q12          3Q12   4Q12
     New Stores   Remodeling   Technology   Others




                                                                                                       20
 Highlights of 4Q12

 Operational Performance

 Financial Performance

 Expectations for 2013




                            21
Expectativas para 2013
                     Sales Performance                                                   Gross Margin
 Conservative sales growth projections, with the aim of           The Company expects to reduce the difference in the gross
  preserving margins in a more competitive environment              margin between stores in the Northeast and the stores in the
 The company plans to open between 20 and 25 new                   other regions where it operates
  stores, after closing 14 stores in January 2013                  Price Management Project: currently being implemented;
 Same-store sales are expected to record high single-digit         designed to increase pricing intelligence by channel, region
  growth in the bricks-and-mortar stores and an upturn of           and product family
  between 20% and 30% in e-commerce




               “More with Less” Program                                             Other Opportunities
 Stricter control policies for 2013                               Payroll tax exemption and reduced electricity costs, as
   •   Redefinition of budget processes for each department         announced by the Federal Government

   •   Maintenance of the committee responsible for the success    Higher productivity of back office teams and Luizacred
       of the entire program                                        personnel in the stores

   •   Adoption of “zero base” goals for each area                 Lower logistics costs with the multi-channel delivery project

   •   Prioritizing cost reduction projects that will be           Dilution of marketing expenses
       implemented during the year                                 Amendment to Luizacred agreement – operational efficiency
                                                                    improvement



                                                                                                                                    22
Investor Relations
     ri@magazineluiza.com.br
     www.magazineluiza.com.br/ir




Legal Disclaimer
Any statement made in this presentation referring to the Company’s business outlook. projections and financial and operating goals
represent beliefs. expectations about the future of the business. as well as assumptions of Magazine Luiza’s management and are
solely based on information currently available to the Company. Future considerations are not a guarantee of performance. These
involve risks. uncertainties and assumptions since they refer to forward-looking events and. therefore depend on circumstances that
may not occur. These forward-looking statements depend substantially on the approvals and other necessary procedures for the
projects. market conditions. and performance of the Brazilian economy. the sector and international markets and hence are subject to
change without prior notice. Thus. it is important to understand that such changes in conditions. as well as other operating factors
may affect the Company’s future results and lead to outcomes that may be materially different from those expressed in such future
considerations. This presentation also includes accounting data and non-accounting data such as operating. pro forma financial data
and projections based on the Management’s expectations. Non-accounting data has not been reviewed by the Company’s
independent auditors.




                                                                                                                                       23
4Q12 Conference Call
March, 27th 2013

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4 q12 presentation results

  • 2.  Highlights of 4Q12 and 2012  Operational Performance  Financial Performance  Expectations for 2013 2
  • 3. Highlights of 4Q12 and 2012 – consolidated Sales Performance Northeast and Baú Integration  Consolidated gross revenue growth  Integrations in 2012 • 4Q12: 15.2% over 4Q11 – R$2.6 billion • 104 stores in the South/Southeast – concluded Feb.. • 2012: 19.1 % over 2011 – R$9.1 billion • 150 stores in the Northeast – concluded Out.  Same store sales growth  Stores, DCs , Accounting and Management Systems – • 4TQ2: 11.9% over 4T11 completed integrated • 2012: 12.5% over 2011  The integration process was extremely successful, despite its  Growth drivers: maturation of the new stores, especially the complexity, directly involving more than 200 employees stores in the Northeast, and the accelerated growth of e-  The integration is a symbol of the conclusion of a very commerce, despite the economic environment and the fierce important growth cycle for the consolidation of the Company competition in the Brazilian retail segment “More with Less” Program Financial Results  The first step of a cycle focused on productivity and  4Q12: (+) sales growth, expense rationalization and profitability Luizacred’s improved performance; (-) decline in the gross margin from the retail segment (2.3p.p. – stimulus to  4Q12: Company’s recurring operating expenses, adjusted for consumption through intensive promotions and marketing non-recurring expenses, edged down by 0.7 p.p. over 4Q11 campaigns, given Christmas sales below expectations)  2012: (-) non-recurring expenses related to the integration of the stores in the Northeast and Baú stores, robust provisions for loan losses at Luizacred and the ongoing maturation of the new stores 3
  • 4. Highlights of 4Q12 and 2012 – per business Retail E-commerce Luizacred  4Q12: retail gross revenue moved up  4Q12: gross revenue of R$313.7  4Q12: gross margin widened by 6.5 by 15.5% over 4Q11, totaling R$2.4 million, 25.0% up on 4Q11 p.p. over 4Q11, reaching 90.6% billion  2012: R$1.1 billion, 33.3% up on 2011 • Reduction in the CDI rate and the  4Q12: same-store sales grew by  Growth in the number of website increase in the share of direct 11.9%, 10.2% in the bricks-and-mortar users, the expanded product consumer credit stores assortment and new B2B and market  Default indicators (NPLs above 90 days)  The need to stimulate consumption place partnerships – dropped from 10.4% in 3Q12 to 8.2% through promotions and  E-bit’s best home appliance store and in 4Q12, allowing a 3.4 p.p. reduction campaigns, such as Black Friday, led to most beloved store in Brazil awards in provisions for loan losses as a a 2.9 p.p. reduction in the gross percentage of net revenue over 3Q12 margin amid fierce competition  Focus on innovation with the launch of the new version of the website/mobile  Balanced mix between direct  Recurring operating expenses from the and a significant improvement in consumer credit and co-branded credit retail segment declined by 3.1 logistics and operations card p.p., thanks to the program to reduce  Project to rationalize costs and costs and expenses and increase store  Magazinevocê: more than 70,000 disseminators 10 months after its expenses and increase store productivity productivity launch in February 2012  In 2012, the Company opened 22 new  4Q12: EBITDA margin of 11.6% and stores, closed 7 and remodeled 75, 16 net margin of 6.0% of which related to the change of brand in the Salvador metropolitan region 4
  • 5.  Highlights of 4Q12 and 2012  Operational Performance  Financial Performance  Expectations for 2013 5
  • 6. Operational Performance – Stores Number of Store Same Store Sales Growth # stores 17.7% 15.5% + 15 stores 11.9% 10.1% 10.2% 7.0% 728 730 731 736 743 1 1 1 1 1 103 106 106 106 106 4Q11 4Q12 Same Stores Sales Growth (Physical Stores) Same Store Sales Growth (Includes e-commerce) Total Retail Growth 624 614 623 624 624 623 629 624 636 629 Average Age – Stores Up to 1 year 83 1 to 2 years 55 4Q11 1Q12 2Q12 3Q12 4Q12 457 148 2 to 3 years More than 3 years Conventional Stores Virtual Stores Site 6
  • 7. Operational Performance – Luizacred Financed Mix Sales Luizacred’s Revenues % of total sales R$ million 12.7% 100% 100% 2,381 2,112 39 27% 30% 51 402 223 431 622 29% 34% 13% 1,509 19% 1,217 34% 31% 19% 17% 4Q11 4Q12 4Q11 4Q12 Luiza Card Third Party Credit Card Luiza Card – Outside Luiza Stores CDC CDC Cash Sales/Down Payment Luiza Card – Inside Luiza Stores Personal Loan 7
  • 8. Operational Performance – Portfolio’s composition Luiza Card – Total Credit Card Base Portfolio # million R$ million 9.5% 4.4 4.3 3,650 4.2 3,334 4.0 3.9 91 139 459 946 2,737 2,614 4Q11 1Q12 2Q12 3Q12 4Q12 4Q11 4Q12 Credit Card CDC Personal Loans 8
  • 9. Luizacred Portfolio Portfolio Overdue Comments % of portfolio • Default indicators at the close of December 2012 significantly better 16.8 17.4 than in September 2012 and December 15.9 2011 14.4 • Provisions for loan losses: 4.3% of the total portfolio in 4Q12, lower than the 11.5 4.7% recorded in 3Q12 • Balance of provisions fell by R$4.4 12.4 12.7 11.6 million in 4Q12, from R$460.8 million in 10.4 September 2012 to R$456.4 million in 8.2 December 2012 • Portfolio balance overdue by more than 4.4 4.7 4.3 4.0 90 days decreased by R$57.1 3.3 million, from R$355.9 million in September 2012 to R$298.8 million in December 2012 dec/11 mar/12 jun/12 sep/12 dec/12 • Coverage ratio increased from 129% to 114% 111% 117% 129% 153% 153% Overdue 15-90 days Overdue above 90 days Total overdue Coverage Ratio (%) 9
  • 10. Comparative Growth Nominal Sales % annual variation CAGR 2002 – 2012 11.5% 12.9% 51.0 24.8% 39.7 39.0 33.6 31.1 30.0 24.6 21.4 19.7 18.5 19.0 19.7 17.5 13.4 15.1 13.1 .11.9 11.3 14.5 12.3 12.8 13.0 12.8 7.5 10.2 11.6 10.1 11.5 8.8 7.3 7.3 7.3 1.5 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Restricted Commerce Furnishings and appliance Magazine Luiza (Retail) 10
  • 11.  Highlights of 4Q12 and 2012  Operational Performance  Financial Performance  Expectations for 2013 11
  • 12. Gross Revenue Retail Comments R$ billion 25.0% 19.9% 14.9% 15.5% 18.5%  Magazine Luiza grows above industry average, highlighting sustainability of its top line growth 2.4 2.1  Aggressive sales expansion demonstrates 2.0 8.4 Magazine Luiza’s ability to weather difficult 1.8 7.1 6.0 1.6 2.0 economic conditions, passing stress test with 2.0 flying colors 1.6 • Strong growth of e-commerce (accounts for 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 12.8% of retail sales) • Northeast robust performance: 18.6% of same store sales growth Consolidated • 9.4% growth in revenue from the consumer R$ billion 25.7% 21.8% 15.4% 15.2% 19.1% finance segment • The success of campaigns such as Golden Clients 2.6 Day and Black Friday partially offset the lower 2.3 than expected Christmas sales 2.2 9.1 1.9 7.6 • Promotions to stimulate consumption, given 1.7 2.1 the slower pace of economic activity and the 1.7 2.1 increased competition 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 Growth over the same quarter of 2011 Growth over 2011 12
  • 13. Gross Revenue – Internet Internet Comments R$ million 42.8% 45.0% 25.5% 25.0% 33.3%  For the first time in the Company’s history, e- 314 1,095 commerce sales have exceeded R$1 billion, closing 2012 at R$1.1 billion, 33.3% up on 2011 251 821  Main growth drivers: 269 • Growth in the number of website users 214 • Expanded product assortment 264 • New B2B and market place partnerships 182  2012: e-bit’s best home appliance store and 248 most beloved store in Brazil awards 174 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 Growth over the same quarter of 2011 Growth over 2011 13
  • 14. Net Revenues and Gross Profit Net Revenue – Consolidated Comments R$ billion 27.6% 22.6% 15.3% 14.4% 19.4%  Strong growth due to the retail and consumer 2.2 finance segments 1.9 1.8 1.8 1.6 7.7 6.4 1.8 1.5 1.4 1.8 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 Gross Profit – Consolidated Comments R$ billion 22.6% 25.7% 18.7% 6.9% 17.5%  Impacted by non-recurring promotions to 0.7 0.6 stimulate consumption, as well as the higher 0.7 share of Internet sales and the integration of 0.5 0.6 2.5 the Northeast (gross margin of 26.8% in 4Q12 2.1 1,8 1.8 0.5 0.6 versus 28.0% in the other stores) 0.5 0.6  Gross margin from the consumer finance segment - 90.6% in 4Q12, 6.5 p.p. more than 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 4Q11 (reduction in the CDI rate and increase 33.2% 32.8% 32.7% 34.7% 33.4% 31.9% 33.6% 33.6% 32.4% 32.9% in the share of direct consumer credit) Growth over the same quarter of 2011 Growth over 2011 Gross Margin (%) 14
  • 15. Operating Expenses – Consolidated Operating Expenses Comments R$ million  Company’s recurring operating expenses, adjusted for non-recurring expenses, edged down by 0.7 p.p. over 86 12 4Q11, due to the program to rationalize 24 616 630 73 costs and expenses 118 115  Provisions for loan losses: 0.7 p.p. 439 reduction from 3Q12 was due to the 404 improvement in default indicators in recent quarters  Opportunities of further reduction with the ongoing “More with Less” in 2013, besides the maturation process of more than 1/3 of the stores Sales G&A Prov. Others Total Sales G&A Prov. Others Total -21.0% -5.9% -3.8% -1.2% -31.9% -19.9% -5.3% -3.9% 0.6% -28.6% 4Q11 4Q12 % Net Revenues 15
  • 16. Other Operating Expenses (Revenues) – Consolidated Other Operating Expenses (Revenues) Comments R$ million • Non-recurring expenses with the integration of the store chains, totaling R$3.0 million in 4Q12, marking the end of the integration process of all of the stores 10 acquired by the Company 9 4 24 28 • Recording of deferred revenue of R$7.2 million in 4Q12. Note that the reversal of Booking of Integration Personal Others Total deferred revenue of R$9.3 million in 4Q11 Deferred Expenses Loan was mainly due to the change of the Revenues accounting methodology to the straight- line method in 4Q11 3 12 6 7 3 Booking of Integration Personal Others Total Deferred Expenses Loan Revenues 4Q11 4Q12 16
  • 17. EBITDA and Adjusted EBITDA EBITDA Comments R$ million • EBITDA chiefly impacted by the decline in the 53 gross retail margin and by the conclusion of 92 84 the Lojas Maia integration process in October 301 2012, partially offset by sales growth, expenses 72 72 242 reduction and improvements at Luizacred 84 76 • EBITDA for the Northeast region was R$6.2 10 million in 4Q12 and does not reflect the benefits expected with the incorporation of the 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 Maia stores 5.9% 4.9% 5.8% 2.7% 4.7% 0.6% 4.2% 3.9% 3.8% 3.2% Adjusted EBITDA R$ million 4Q11 4Q12 2.7% 5.5% 3.8% 3.9% 16 107 84 3 0 87 38 53 EBITDA Extraord. Deferred Adjusted EBITDA Extraord. Deferred Adjusted Expenses Revenues EBITDA Expenses Revenues EBITDA Margin EBITDA (%) 17
  • 18. Financial Expenses – Consolidated Financial Expenses Comments R$ million • Financial Expenses: -2.1% -1.8% • Reduction in the CDI rate • Reduction in working capital requirements for the period 40 39 4Q11 4Q12 Financial Expenses % Net Revenues 18
  • 19. Net Income and Adjusted Net Income Net Income Comments R$ million 11.7 16.9  4Q12: positively impacted by sales 12.3 4.6 11.7 growth, expenses reduction and improvements at Luizacred; negatively 16 impacted by gross margin decline 6.7 2.4 9.7 40.7 21.9 1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 0.9% 0.3% 0.7% -0.9% 0.2% -2.3% 1.2% 0.1% 0.4% -0.1% Adjusted Net Income R$ million 4Q11 4Q12 -0.9% 1.4% 0.4% 0.5% 54.5 18.5 7.6 26.7 9.7 3.0 1.0 0 11.7 16.9 Net Income Extraord. Extraord. Tax Credits Adjusted Net Income Extraord. Extraord. Tax Credits Adjusted Ops. Results Taxes Income Ops. Results Taxes Income Net Margin (%) 19
  • 20. Investments Investments Comments R$ million  Significant reduction in investments 98 over 4Q11  Store remodeling – 75, 16 of which 29 related to the change of brand in the Salvador metropolitan region 6  New stores 52 45 • Opened nine bricks-and-mortar 43 11 38 stores 35 18 16 8 • Began investing in 12 more stores 18 to be opened in 2013 6 12 7 25 25 4 19  Other investments include 11 8 logistics, which totaled R$9.5 million 6 5 4 7 in 4Q12 4Q11 1Q12 2Q12 3Q12 4Q12 New Stores Remodeling Technology Others 20
  • 21.  Highlights of 4Q12  Operational Performance  Financial Performance  Expectations for 2013 21
  • 22. Expectativas para 2013 Sales Performance Gross Margin  Conservative sales growth projections, with the aim of  The Company expects to reduce the difference in the gross preserving margins in a more competitive environment margin between stores in the Northeast and the stores in the  The company plans to open between 20 and 25 new other regions where it operates stores, after closing 14 stores in January 2013  Price Management Project: currently being implemented;  Same-store sales are expected to record high single-digit designed to increase pricing intelligence by channel, region growth in the bricks-and-mortar stores and an upturn of and product family between 20% and 30% in e-commerce “More with Less” Program Other Opportunities  Stricter control policies for 2013  Payroll tax exemption and reduced electricity costs, as • Redefinition of budget processes for each department announced by the Federal Government • Maintenance of the committee responsible for the success  Higher productivity of back office teams and Luizacred of the entire program personnel in the stores • Adoption of “zero base” goals for each area  Lower logistics costs with the multi-channel delivery project • Prioritizing cost reduction projects that will be  Dilution of marketing expenses implemented during the year  Amendment to Luizacred agreement – operational efficiency improvement 22
  • 23. Investor Relations ri@magazineluiza.com.br www.magazineluiza.com.br/ir Legal Disclaimer Any statement made in this presentation referring to the Company’s business outlook. projections and financial and operating goals represent beliefs. expectations about the future of the business. as well as assumptions of Magazine Luiza’s management and are solely based on information currently available to the Company. Future considerations are not a guarantee of performance. These involve risks. uncertainties and assumptions since they refer to forward-looking events and. therefore depend on circumstances that may not occur. These forward-looking statements depend substantially on the approvals and other necessary procedures for the projects. market conditions. and performance of the Brazilian economy. the sector and international markets and hence are subject to change without prior notice. Thus. it is important to understand that such changes in conditions. as well as other operating factors may affect the Company’s future results and lead to outcomes that may be materially different from those expressed in such future considerations. This presentation also includes accounting data and non-accounting data such as operating. pro forma financial data and projections based on the Management’s expectations. Non-accounting data has not been reviewed by the Company’s independent auditors. 23