2. Highlights of 4Q12 and 2012
Operational Performance
Financial Performance
Expectations for 2013
2
3. Highlights of 4Q12 and 2012 – consolidated
Sales Performance Northeast and Baú Integration
Consolidated gross revenue growth Integrations in 2012
• 4Q12: 15.2% over 4Q11 – R$2.6 billion • 104 stores in the South/Southeast – concluded Feb..
• 2012: 19.1 % over 2011 – R$9.1 billion • 150 stores in the Northeast – concluded Out.
Same store sales growth Stores, DCs , Accounting and Management Systems –
• 4TQ2: 11.9% over 4T11 completed integrated
• 2012: 12.5% over 2011 The integration process was extremely successful, despite its
Growth drivers: maturation of the new stores, especially the complexity, directly involving more than 200 employees
stores in the Northeast, and the accelerated growth of e- The integration is a symbol of the conclusion of a very
commerce, despite the economic environment and the fierce important growth cycle for the consolidation of the Company
competition in the Brazilian retail segment
“More with Less” Program Financial Results
The first step of a cycle focused on productivity and 4Q12: (+) sales growth, expense rationalization and
profitability Luizacred’s improved performance; (-) decline in the gross
margin from the retail segment (2.3p.p. – stimulus to
4Q12: Company’s recurring operating expenses, adjusted for consumption through intensive promotions and marketing
non-recurring expenses, edged down by 0.7 p.p. over 4Q11 campaigns, given Christmas sales below expectations)
2012: (-) non-recurring expenses related to the integration of
the stores in the Northeast and Baú stores, robust provisions
for loan losses at Luizacred and the ongoing maturation of the
new stores
3
4. Highlights of 4Q12 and 2012 – per business
Retail E-commerce Luizacred
4Q12: retail gross revenue moved up 4Q12: gross revenue of R$313.7 4Q12: gross margin widened by 6.5
by 15.5% over 4Q11, totaling R$2.4 million, 25.0% up on 4Q11 p.p. over 4Q11, reaching 90.6%
billion 2012: R$1.1 billion, 33.3% up on 2011 • Reduction in the CDI rate and the
4Q12: same-store sales grew by Growth in the number of website increase in the share of direct
11.9%, 10.2% in the bricks-and-mortar users, the expanded product consumer credit
stores assortment and new B2B and market Default indicators (NPLs above 90 days)
The need to stimulate consumption place partnerships – dropped from 10.4% in 3Q12 to 8.2%
through promotions and E-bit’s best home appliance store and in 4Q12, allowing a 3.4 p.p. reduction
campaigns, such as Black Friday, led to most beloved store in Brazil awards in provisions for loan losses as a
a 2.9 p.p. reduction in the gross percentage of net revenue over 3Q12
margin amid fierce competition Focus on innovation with the launch of
the new version of the website/mobile Balanced mix between direct
Recurring operating expenses from the and a significant improvement in consumer credit and co-branded credit
retail segment declined by 3.1 logistics and operations card
p.p., thanks to the program to reduce Project to rationalize costs and
costs and expenses and increase store Magazinevocê: more than 70,000
disseminators 10 months after its expenses and increase store
productivity productivity
launch in February 2012
In 2012, the Company opened 22 new 4Q12: EBITDA margin of 11.6% and
stores, closed 7 and remodeled 75, 16 net margin of 6.0%
of which related to the change of
brand in the Salvador metropolitan
region
4
5. Highlights of 4Q12 and 2012
Operational Performance
Financial Performance
Expectations for 2013
5
6. Operational Performance – Stores
Number of Store Same Store Sales Growth
# stores
17.7%
15.5%
+ 15 stores
11.9%
10.1% 10.2%
7.0%
728 730 731 736 743
1 1 1 1 1
103 106 106 106 106
4Q11 4Q12
Same Stores Sales Growth (Physical Stores)
Same Store Sales Growth (Includes e-commerce)
Total Retail Growth
624
614 623
624 624
623 629
624 636
629
Average Age – Stores
Up to 1 year
83 1 to 2 years
55
4Q11 1Q12 2Q12 3Q12 4Q12 457 148 2 to 3 years
More than 3 years
Conventional Stores Virtual Stores Site
6
8. Operational Performance – Portfolio’s composition
Luiza Card – Total Credit Card Base Portfolio
# million R$ million
9.5%
4.4 4.3 3,650
4.2 3,334
4.0 3.9 91
139
459 946
2,737 2,614
4Q11 1Q12 2Q12 3Q12 4Q12 4Q11 4Q12
Credit Card CDC Personal Loans
8
9. Luizacred Portfolio
Portfolio Overdue Comments
% of portfolio • Default indicators at the close of
December 2012 significantly better
16.8 17.4 than in September 2012 and December
15.9 2011
14.4 • Provisions for loan losses: 4.3% of the
total portfolio in 4Q12, lower than the
11.5 4.7% recorded in 3Q12
• Balance of provisions fell by R$4.4
12.4 12.7
11.6 million in 4Q12, from R$460.8 million in
10.4 September 2012 to R$456.4 million in
8.2 December 2012
• Portfolio balance overdue by more than
4.4 4.7 4.3 4.0 90 days decreased by R$57.1
3.3
million, from R$355.9 million in
September 2012 to R$298.8 million in
December 2012
dec/11 mar/12 jun/12 sep/12 dec/12
• Coverage ratio increased from 129% to
114% 111% 117% 129% 153% 153%
Overdue 15-90 days Overdue above 90 days Total overdue
Coverage Ratio (%)
9
11. Highlights of 4Q12 and 2012
Operational Performance
Financial Performance
Expectations for 2013
11
12. Gross Revenue
Retail Comments
R$ billion 25.0% 19.9% 14.9% 15.5% 18.5%
Magazine Luiza grows above industry
average, highlighting sustainability of its top
line growth
2.4
2.1 Aggressive sales expansion demonstrates
2.0 8.4 Magazine Luiza’s ability to weather difficult
1.8 7.1 6.0
1.6 2.0 economic conditions, passing stress test with
2.0 flying colors
1.6
• Strong growth of e-commerce (accounts for
1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 12.8% of retail sales)
• Northeast robust performance: 18.6% of
same store sales growth
Consolidated
• 9.4% growth in revenue from the consumer
R$ billion 25.7% 21.8% 15.4% 15.2% 19.1% finance segment
• The success of campaigns such as Golden Clients
2.6 Day and Black Friday partially offset the lower
2.3 than expected Christmas sales
2.2 9.1
1.9 7.6 • Promotions to stimulate consumption, given
1.7 2.1 the slower pace of economic activity and the
1.7 2.1 increased competition
1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012
Growth over the same quarter of 2011 Growth over 2011
12
13. Gross Revenue – Internet
Internet Comments
R$ million
42.8% 45.0% 25.5% 25.0% 33.3%
For the first time in the Company’s history, e-
314 1,095 commerce sales have exceeded R$1
billion, closing 2012 at R$1.1 billion, 33.3% up
on 2011
251 821 Main growth drivers:
269
• Growth in the number of website users
214 • Expanded product assortment
264
• New B2B and market place partnerships
182
2012: e-bit’s best home appliance store and
248 most beloved store in Brazil awards
174
1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012
Growth over the same quarter of 2011 Growth over 2011
13
14. Net Revenues and Gross Profit
Net Revenue – Consolidated Comments
R$ billion 27.6% 22.6% 15.3% 14.4% 19.4%
Strong growth due to the retail and consumer
2.2 finance segments
1.9 1.8
1.8
1.6 7.7
6.4
1.8
1.5
1.4 1.8
1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012
Gross Profit – Consolidated Comments
R$ billion 22.6% 25.7% 18.7% 6.9% 17.5%
Impacted by non-recurring promotions to
0.7
0.6 stimulate consumption, as well as the higher
0.7 share of Internet sales and the integration of
0.5 0.6 2.5 the Northeast (gross margin of 26.8% in 4Q12
2.1 1,8
1.8
0.5 0.6 versus 28.0% in the other stores)
0.5 0.6 Gross margin from the consumer finance
segment - 90.6% in 4Q12, 6.5 p.p. more than
1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 4Q11 (reduction in the CDI rate and increase
33.2% 32.8% 32.7% 34.7% 33.4% 31.9% 33.6% 33.6% 32.4% 32.9%
in the share of direct consumer credit)
Growth over the same quarter of 2011 Growth over 2011 Gross Margin (%)
14
15. Operating Expenses – Consolidated
Operating Expenses Comments
R$ million
Company’s recurring operating
expenses, adjusted for non-recurring
expenses, edged down by 0.7 p.p. over
86 12 4Q11, due to the program to rationalize
24 616 630
73 costs and expenses
118
115 Provisions for loan losses: 0.7 p.p.
439 reduction from 3Q12 was due to the
404 improvement in default indicators in
recent quarters
Opportunities of further reduction with
the ongoing “More with Less” in
2013, besides the maturation process of
more than 1/3 of the stores
Sales G&A Prov. Others Total Sales G&A Prov. Others Total
-21.0% -5.9% -3.8% -1.2% -31.9% -19.9% -5.3% -3.9% 0.6% -28.6%
4Q11 4Q12 % Net Revenues
15
16. Other Operating Expenses (Revenues) – Consolidated
Other Operating Expenses (Revenues) Comments
R$ million
• Non-recurring expenses with the
integration of the store chains, totaling
R$3.0 million in 4Q12, marking the end of
the integration process of all of the stores
10 acquired by the Company
9 4
24
28 • Recording of deferred revenue of R$7.2
million in 4Q12. Note that the reversal of
Booking of Integration Personal Others Total deferred revenue of R$9.3 million in 4Q11
Deferred Expenses Loan
was mainly due to the change of the
Revenues
accounting methodology to the straight-
line method in 4Q11
3 12
6
7 3
Booking of Integration Personal Others Total
Deferred Expenses Loan
Revenues
4Q11 4Q12
16
17. EBITDA and Adjusted EBITDA
EBITDA Comments
R$ million • EBITDA chiefly impacted by the decline in the
53 gross retail margin and by the conclusion of
92 84 the Lojas Maia integration process in October
301 2012, partially offset by sales growth, expenses
72 72 242 reduction and improvements at Luizacred
84 76 • EBITDA for the Northeast region was R$6.2
10 million in 4Q12 and does not reflect the
benefits expected with the incorporation of the
1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012 Maia stores
5.9% 4.9% 5.8% 2.7% 4.7% 0.6% 4.2% 3.9% 3.8% 3.2%
Adjusted EBITDA
R$ million 4Q11 4Q12
2.7% 5.5% 3.8% 3.9%
16 107 84 3 0 87
38
53
EBITDA Extraord. Deferred Adjusted EBITDA Extraord. Deferred Adjusted
Expenses Revenues EBITDA Expenses Revenues EBITDA
Margin EBITDA (%)
17
18. Financial Expenses – Consolidated
Financial Expenses Comments
R$ million
• Financial Expenses:
-2.1% -1.8% • Reduction in the CDI rate
• Reduction in working capital
requirements for the period
40 39
4Q11 4Q12
Financial Expenses % Net Revenues
18
19. Net Income and Adjusted Net Income
Net Income Comments
R$ million
11.7 16.9 4Q12: positively impacted by sales
12.3 4.6 11.7 growth, expenses reduction and
improvements at Luizacred; negatively
16 impacted by gross margin decline
6.7
2.4 9.7
40.7 21.9
1Q11 2Q11 3Q11 4Q11 2011 1Q12 2Q12 3Q12 4Q12 2012
0.9% 0.3% 0.7% -0.9% 0.2% -2.3% 1.2% 0.1% 0.4% -0.1%
Adjusted Net Income
R$ million
4Q11 4Q12
-0.9% 1.4% 0.4% 0.5%
54.5 18.5
7.6 26.7
9.7 3.0 1.0 0 11.7
16.9
Net Income Extraord. Extraord. Tax Credits Adjusted Net Income Extraord. Extraord. Tax Credits Adjusted
Ops. Results Taxes Income Ops. Results Taxes Income
Net Margin (%)
19
20. Investments
Investments Comments
R$ million
Significant reduction in investments
98 over 4Q11
Store remodeling – 75, 16 of which
29 related to the change of brand in the
Salvador metropolitan region
6
New stores
52
45 • Opened nine bricks-and-mortar
43 11
38 stores
35
18 16 8 • Began investing in 12 more stores
18 to be opened in 2013
6
12 7 25
25 4 19 Other investments include
11 8 logistics, which totaled R$9.5 million
6 5 4 7 in 4Q12
4Q11 1Q12 2Q12 3Q12 4Q12
New Stores Remodeling Technology Others
20
21. Highlights of 4Q12
Operational Performance
Financial Performance
Expectations for 2013
21
22. Expectativas para 2013
Sales Performance Gross Margin
Conservative sales growth projections, with the aim of The Company expects to reduce the difference in the gross
preserving margins in a more competitive environment margin between stores in the Northeast and the stores in the
The company plans to open between 20 and 25 new other regions where it operates
stores, after closing 14 stores in January 2013 Price Management Project: currently being implemented;
Same-store sales are expected to record high single-digit designed to increase pricing intelligence by channel, region
growth in the bricks-and-mortar stores and an upturn of and product family
between 20% and 30% in e-commerce
“More with Less” Program Other Opportunities
Stricter control policies for 2013 Payroll tax exemption and reduced electricity costs, as
• Redefinition of budget processes for each department announced by the Federal Government
• Maintenance of the committee responsible for the success Higher productivity of back office teams and Luizacred
of the entire program personnel in the stores
• Adoption of “zero base” goals for each area Lower logistics costs with the multi-channel delivery project
• Prioritizing cost reduction projects that will be Dilution of marketing expenses
implemented during the year Amendment to Luizacred agreement – operational efficiency
improvement
22
23. Investor Relations
ri@magazineluiza.com.br
www.magazineluiza.com.br/ir
Legal Disclaimer
Any statement made in this presentation referring to the Company’s business outlook. projections and financial and operating goals
represent beliefs. expectations about the future of the business. as well as assumptions of Magazine Luiza’s management and are
solely based on information currently available to the Company. Future considerations are not a guarantee of performance. These
involve risks. uncertainties and assumptions since they refer to forward-looking events and. therefore depend on circumstances that
may not occur. These forward-looking statements depend substantially on the approvals and other necessary procedures for the
projects. market conditions. and performance of the Brazilian economy. the sector and international markets and hence are subject to
change without prior notice. Thus. it is important to understand that such changes in conditions. as well as other operating factors
may affect the Company’s future results and lead to outcomes that may be materially different from those expressed in such future
considerations. This presentation also includes accounting data and non-accounting data such as operating. pro forma financial data
and projections based on the Management’s expectations. Non-accounting data has not been reviewed by the Company’s
independent auditors.
23