1. Barriers to Communication.

2. Purpose of Communication
 The Purpose of communication is to get a definite
response and an immediate response.
 Any interference in the conveyance of message
from sender to receiver leads to a BARRIER
In COMMUNCATION.

3. Types of Barriers
 Organizational
Barriers
 Intrapersonal Barriers
 Semantic Barriers
 Cultural Barriers

4. 1. Organizational Barriers
 Any interference created due to
any EXTERNAL agencies
can be considered as
Organizational barriers.
 It may be technical malfunction,
noise or defects in the system
of Organization

5. Technical Malfunction
 Defects in the device is purely
external, and usually not within
the control of individual engaged
in communication.
 A partial failure of mechanical
equipment is more dangerous
then complete failure, as it
conveys incomplete or distorted
message, which might cause the
wrong action such adversities
are known as ‘Technical
Malfunction/Barriers’.

6. Noise
 Even in face to face communication
without a microphone, the air may
be disturbed by noise in the
Environment.
 Noises such as traffic, construction
work or human sounds there is
chances of distortion of message.
 Organizations which can afford the
sound proof rooms can overcome
this barrier.
 In factory, the word Communication
is to be kept minimum because of
the noise of machines.

7. Defects in System
 Within the organization, orders
and information are passing
through too many levels of
Authority.
 There is also distortion, as it is
edited, interpreted and explained
before being passed on to
Authority.
 Circulars, notices are not readed
carefully

8. 2. Intrapersonal Barrier
 The communication occurs within the individual’s
brain in a form of internal dialogue can be
considered as intrapersonal communication.
 So, any interference created in an individual’s
mind is called as intrapersonal barriers.
 i.e when you feel hot your mind will respond
“turn on the cooler”.
 Types of Intrapersonal barriers:

9. Self centered Attitude
 We want to see and hear
everything in the light of our
opinions, ideas and views.
 We usually accept what agrees
with our views, and rejects or
forget what goes against our
opinions.
 The attitudes may come from
religion, nationality, ideas of
community to which one
belong, place of living or family
ideas.

10. Group Identification
 Our values and opinions are
influenced by the group to which
we belong, we belong to so many
group.
 i.e family, city, Nationality, locality,
club etc.
 An idea which goes against the
interests of the group may be
intellectually understood but may
be emotionally rejected.

11. Snap Reaction
 A listener or reader may quickly or
prematurely respond to the message
because he/she is not tempered,
such reactions are called as “Snap
reactions”.
 These might cause because the
listener or reader is not either
understood or cannot convey the
message in correct cause.

12. Status Block
 A “BOSS” usually does not accept any
communication from any subordinates.
 People in senior position often develop
the feeling that they know everything
about business.
 This barrier seems to be connected
with the feeling of “SUPERIORITY
COMPLEX” which itself is one kin of
barrier.

13. Closed Mind
 Limited intellectual background,
limited reading and narrow interests
cause a person’s mind to be narrow.
 This limits his understanding of
human nature and makes him
incapable of receiving
communication with sympathy.

14. Wrong Assumptions
 Many barriers originates from wrong
assumptions, it is because the sender
or receiver does not have adequate
knowledge about each other’s
background or certain false notion.
 A skilled communicator keeps these
issues in mind to prevent them from
becoming barrier.

15. Poor Communication Skill
 Lack of skill in writing and speaking
obviously prevents the sender from
encoding his ideas properly so as
to get across to his audience.
 Apart from these poor linguistic
capability also leads to a barrier in
communication.
 Both these skills can be developed
by practice an training.

16. State Of Health
 Physical condition can affect one’s
efficiency both sender and receiver.
 It is a common experience that a
person in pain or fever is not
interested in communication ,but
even when there is no pain or fever,
if the state of health is poor,
communicating ability is reduced as
mind is not that alert.

17. Information Overload
 Information overload occurs
when you try to absorb too
much information over a
short period of time.
 If you try to study
continuously for hours
without a break, or introduce
too many new concepts to
your learning in one period of
time, your mind will become
confused and this can lead to
a break down in
communication.

18. 3. Semantic Barrier
 Language is the most important tools of
communication.
 But, when interpreted in different manner
becomes barrier of communication.
 First of all, words have multiple meanings,
depends on listener to interpret it in same
meaning sender wants to convey.
 Apart from these tricky phrases are complex
to interpret for an Individual.
 These needs technical terms to describe
process.

19.  For example, a reference to random house
dictionary the word “stall” has more than 25
meanings including technical meanings used
for specialized activites.
 Phrases such as “a red carpet and a blue
carpet” means two carpets, while a red and
blue carpet leads to one carpet of two colors.
 That’s why it is said that “MEANINGS ARE IN
PEOPLE AND NOT IN WORDS”.

20. 4. Cultural Barriers
 Any language is the expression
of thoughts, feelings and
experience in terms of cultural
environment.
 The same language when used
in different cultures, takes a
different colors and conveys in
different manner.
 Sometimes, we modify our
language according to person
to whom we are speaking.

21.  There is a difference in the
use of language according
to person whom you are
speaking .
 There are formal talks,
informal talks etc.
 Language influences the
behavior of a group and an
individual due to his/her
culture.