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PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


                10 10 10
                QUESTIONS   DEVELOPERS    AGENTS
               Q U A R T E R L Y   M O N I T O R




                       PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE
                                                                                                2nd Quarter
                                                                                                    Q
                                            10 10 10
                                           QUESTIONS   DEVELOPERS    AGENTS
                                                                                                 2009
                                          Q U A R T E R L Y   M O N I T O R




                                         PORTUGAL RESIDENTIAL TOURISM MARKET CONFIDENCE ANALYSIS



                                                   2nd Quarter of 2009 vs 1st Quarter of 2009




associates
  ASSOCIATES                                                                                                  1
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS                                                        CONTENTS
             Q U A R T E R L Y   M O N I T O R




                 Introduction                                                                           3

                 1 – Market confidence in the residential tourism market                                4

                 2 – Market interest in the regions of Porto, West (Oeste), Lisbon and the Algarve      5

                 3 – Decision‐making factors that influenced buyers in the 1st quarter of 2009          6

                 4 – Markets that represented a threat to Portugal in the 1st quarter of 2009           7

                 5 – Sales ‐ level of business activity                                                 8

                 5.1 – Sales – volume by property type and price per square‐metre
                 5 1  Sales  volume by property type and price per square metre                         9

                 5.2 ‐ Sales – market interest in the 1st quarter of 2009, by country                   13

                 5.3 – Sales – market confidence for the 3rd quarter of 2009                            14

                 6. – Holiday rentals – level of business activity                                      15

                 6.1 – Holiday rentals  ‐ volume by property type                                       16

                 6.2 – Holiday rentals – market interest in the 1st quarter of 2009, by country         19

                 6.3 – Holiday rentals – market confidence for the 3rd quarter of 2009                 20

                 7 – Marketing measures that are being considered for implementation                    21

                 8 – ILM Advisory ‐
                 8  ILM Advisory  final conclusions                                                     23



ASSOCIATES
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS                                                             INTRODUCTION
             Q U A R T E R L Y   M O N I T O R




Developed by ILM Advisory, the 10‐10‐10 serves as a quarterly marketing barometer with the objective of evaluating the level of confidence in
the domestic residential tourism industry by monitoring the performance and tendencies in the sector.
                                        y y           g     p

The 10‐10‐10 encompasses a series of initiatives that ILM Advisory is developing as part of its Portugal Residential Tourism Market Intelligence 
report, which aims to supply market information by collating all the latest data and relating it to the residential tourism industry.

In order to carry out this survey, ten questions were put to the following 10 promoters/investors operating in Portugal, as well as 8 market‐
leading estate agents;


10 Promoters:                                                                 8 Real estate agents:
   • Norte Golfe Promoções Turísticas e Imobiliárias, S.A. ‐ Porto               • Abacus Savills – Lisbon
      Bom Sucesso ‐ ÓÓbidos Empreendimentos Turísticos, S.A. ‐ Ó Óbidos          • Atlantic Estates ‐ Algarve, Lisbon and Costa de Prata
      ORIZON CAMPOREAL S.A. ‐ Óbidos                                             • Garvetur ‐ Sociedade de Mediação Imobiliária S.A. –
      MSF ‐ TUR.IM, SGPS, S.A. ‐ Lisbon                                             Algarve
      Newlyn Portugal ‐ Algarve                                                  • IRG International Reality Group – West (Oeste), Lisbon,
      Pestana Imobiliária ‐ Algarve                                                 Algarve, Madeira
                                                                                      g
      Vale do Lobo, Resort T í ti d L
      V l d L b R          t Turístico de Luxo, S A ‐ Al
                                                S. A. Algarve                    • Sadlers Mediação Imobiliária ‐ Knight Frank – Algarve
      Grupo Oceânico – West and Algarve                                          • Winkworth – Algarve and West (Oeste)
      Aquapura – Porto and the north                                             • Consultan – Alentejo Litoral
      Grupo Duarte ‐ Algarve                                                     • Engel and Volkers – West (Oeste)




ASSOCIATES
                                                                       3
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS           1 – MARKET CONFIDENCE IN THE RESIDENTIAL TOURISM MARKET
             Q U A R T E R L Y   M O N I T O R
                                                                                                2nd quarter of 2009 compared with the 1st quarter of 2009




                                                                                                         Comparing the 2nd quarter of 2009
                                                                                                                      h      d          f
  CONFIDENCE                                                                                             with the previous quarter, we found
                                                                                                         that 39% of those surveyed reported
                                                                                                         less confidence in the market, 50% felt
                                                                                                         the same level of confidence and 11%
                                                                                                         were more optimistic.
        50%
      AVERAGE                                                                                            The graph shows that from the
                                                                                                         perspective of the real estate agents,
                                                                                                         market confidence is marginally up
                                                                                                         compared with that of the promoters.




                  Individual comments:

                  Promoters
                  “Hesitating but becoming more stable.”
                  “The same, despite the expectations of growing interest among buyers.”
                  “Continues to be difficult due to the absence of bank loans.”

                  Estate agents
                  “The market is still showing a distinct lack of confidence, which will eventually be overcome, slowly but surely.”
                  “Better than the first quarter, with more business being done.”
                  “The Portuguese market will continue to stabilise.”
                  “Th  P                 k   ill       i       bili ”
                  “If the properties are well located and reasonably priced, there's good interest. In the case of the properties 
                  being over‐priced, there's little interest.”
ASSOCIATES
                                                                            4
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
                                                        2 – MARKET INTEREST IN THE WEST (OESTE), LISBON, 
                                                                           ALGARVE AND PORTO REGIONS
             Q U A R T E R L Y   M O N I T O R
                                                             Performance of the 1st Quarter 2009 and expectations for the 2nd Quarter 2009




                                         SLIGHTLY STRONG INTEREST WITH                       TENDENCY              TO       MAINTAIN
                    PORTO
                                         PERFORMANCE OR A SLIGHT INCREASE.


                                         SLIGHTLY WEAKER INTEREST WITH                       TENDENCY              TO       MAINTAIN
                                         PERFORMANCE OR A SLIGHT INCREASE.



                     LISBOA
                                         SLIGHTLY STRONG INTEREST WITH                       TENDENCY              TO       MAINTAIN
                                         PERFORMANCE OR A SLIGHT INCREASE
                                                                 INCREASE.



                                         WEAK INTEREST WITH TENDENCY TO INCREASE
                                                                        INCREASE.




ASSOCIATES
                                                              5
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


                10 10 10
                QUESTIONS   DEVELOPERS   AGENTS
                                                              3 – DECISION‐MAKING FACTORS THAT INFLUENCED BUYERS 
                                                                                        IN THE 1ST QUARTER OF 2009
                                                                                                   Q             9
               Q U A R T E R L Y   M O N I T O R




                                                                                     Promoters and Estate 
                                             Promoters         Estate agents
                                                                                           agents

           Factors                  Average        Ranking   Average   Ranking       Average     Ranking
                                                                                                                                 RANKING
Property price                           8               2     6           2           7,1           2       1.    MARKET CONFIDENCE
Market confidence                        9               1      7          1            8            1       2.    PROPERTY PRICE

Currency fluctuations                    5               4     6           2           5,8           3       3.    CURRENCY FLUCTUATIONS

Real estate market prices                                                                                    3.        SAFETY
                                         5               4     6           2           5,2           6
             y       g
in the country of origin                                                                                     4.        CLIMATE
                                                                                                             4         CLIMATE
Variety of residential                                                                                       5.        VARIETY OF PROPERTIES AVAILABLE
                                         5               4     6           2           5,3           5
properties in offer
                                                                                                             6.        REAL ESTATE MARKET PRICES IN THE 
Ease of access to and                                                                                                 COUNTRY OF ORIGIN
from the nearest                         5               4      5          3           5.2           6
international airport
            l                                                                                                6.
                                                                                                             6     PROXIMITY TO AIRPORT
Ease of access to the                                                                                        7.    EASE OF ACCESS
                                         5               4      5          3            5            7
property                                                                                                     8.    OTHERS
Climate                                  6               3      5          3           5,5           4
Safety                                   5               4      7          1           5,8           3
Other(s)                                 4               5      1          4           2,6           8

                                   Other factors mentioned:

                                   ‐ Services and infra‐structure available for residents
                                   ‐ Location of property ‐distance from beach, golf course, etc.
  ASSOCIATES                       ‐ Quality
                                                                                 6
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
                                                                     4 – MARKETS THAT REPRESENTED A THREAT TO 
                                                                            PORTUGAL IN THE 1st QUARTER OF 2009
                                                                                                Q             9
             Q U A R T E R L Y   M O N I T O R




                 Tradicional Markets               Total   Average       Ranking
    Spain                                           79      4,9             2
                                                                                                 RANKING
    France                                          60       4              7
    Italy                                           65      4,3             5      1. TURKEY
                                                                                   2. SPAIN
                 Emerging Markets                  Total   Average       Ranking
                                                                                   3. GREECE
    Ciprus                                          57      4,4             4
    Turkey                                          61       5,1            1      4. CYPRUS
    Greece
    G                                               57      4,8
                                                            48              3      5. ITALY
    Bulgaria                                        42      3,8             8
                                                                                   6. MOROCCO & NORTH AFRICA
    Malta                                           41       3,7            9
                                                                                   7. FRANCE, USA & THE CARIBBEAN
                                                                                   8. BULGARIA
              Other                                Total   Average       Ranking   9. MALTA
    Morocco & North Africa                          46      4,2              6
                                                                                   10. DUBAI
    EUA & Caribbean                                 48        4              7
    PALOP's                                         21       2,3            11     11. AFRICAN & PORTUGUESE SPEAKING 
    Dubai                                           21       3,5            10        COUNTRIES




ASSOCIATES
                                                                     7
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS                                        5‐ SALES – LEVEL OF BUSINESS ACTIVITY
             Q U A R T E R L Y   M O N I T O R
                                                                                            1st quarter of 2009 compared with the 4th quarter of 2008




         SALES                                                                                                         VENDAS
                                                                                                     For the majority of promoters, the
                                                                                                     level of sales and business activity was
                                                                                                     5% down, comparing the 1st quarter of
                                                                                                     2009 against the last quarter of 2008.
                                                                                                     In contrast most estate agents
                                                                                                          contrast,
    60%                                                                                              surveyed reported an increase of more
INCREASED BY                                                                                         than 10% for the same period.
MORE THAN 5%                                                                                         The Algarve was the region that
                                                                                                     registered the l
                                                                                                              d h largest increase in
                                                                                                     business activity.




                Individual comments:

                Promoters
                “Pessimism suggests that there are no real signs that the market is picking up  although we do expect things to 
                 Pessimism suggests that there are no real signs that the market is picking up, although we do expect things to 
                start turning around in due course.”
                “The British market seems to be improving, while the Irish market continues to drop off.”
                “Similar, but we're expecting sales to pick up in the second quarter.”

                Estate agents
                “We don't expect any variations in the domestic market during the next quarter of 2009.”
                “Definitely more requests and more decisions to buy.”
ASSOCIATES
                                                                          8
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                                                                               PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


                                                                                                                                                                                                                                                      10 10 10
                                                                                                                                                                                                                                                QUESTIONS                                                     DEVELOPERS   AGENTS
                                                                                                                                                                                                                                                                                                                                         5.1 SALES – AVERAGE VOLUME BY TYPE AND 
                                                                                                                                                                                                                                                                                                                                                AVERAGE PRICE PER SQUARE‐METRE
                                                                                                                                                                                                                                                                                                                                                                   Q
                                                                                                                                                                                                                                 Q U A R T E R L Y                                                                   M O N I T O R
                                                                                                                                                                                                                                                                                                                                                                                            1st quarter of 2009



                                                                                                                                                                                                                                                                                                                                                                Apartments and villas account for
                                                                                                                                                                                                                                                                                                                                                                most of the sales by estate agents and
                                                                                                                                                                                                                                                                                                                                                                promoters. The average price per
                                                                                                                                                                                                                                                                                                                                                                square‐metre varies between 2,800
                                                                                                                                                                                                                                                                                                                                                                euros and 3,269 euros according to the
                                                                                                                                                                                                                                                                                                                                                                estate     agents
                                                                                                                                                                                                                                                                                                                                                                             g        surveyed,
                                                                                                                                                                                                                                                                                                                                                                                            y ,  while
                                                                                                                                                                                                                                                                                                                                                                promoters report a price range of
                                                                                                                                                                                                                                                                                                                                                                between 3,119 euros and 3,296 euros
                                                                                                                                                                                                                                                                                                                                                                across the range of properties on
                                                                                                                                                                                                                                                                                                                                                                offer. Regarding the pricing of
                                                                                                                                                                                                                                                                                                                                                                properties during the 2nd quarter of
                                                                                                                                                                                                                                                                                                                                                                2009, promoters are more confident
                                                                                                                                                                                                                                                                                                                                                                than estate agents that the market will
                                                                                                                                                                                                                                                                                                                                                                stabilise or even increase.
                                                                                                                                                                                                                                                                                                                                         Individual comments:

                                                                                                                                                                                                                                                                                                                                         Promoters
                                                                                                                                                                                                                                                                                                                                         “Positive results can always be expected regarding the shared 
                                                                                                                                                                                                                                                                                                                                         property market.”

                                                                                                                                                                                                                                                                                                                                         Estate agents
                                                                                                                                                                                                                                                                                                                                         “We're aware of the fact that there's currently a big difference in price 
                                                                                                                                                                                                                                                                                                                                         in the Algarve, although it varies according to the area.”
                                                                                                                                                                                                                                                                                                                                         “In general, prices are between 20 and 25 per cent below the asking 
                                                                                                                                                                                                                                                                                                                                         p
                                                                                                                                                                                                                                                                                                                                         price, with many deals being done at between 10 and 15 per cent less 
                                                                                                                                                                                                                                                                                                                                              ,          y            g                          5p
                                                                                                                                                                                                                                                                                                                                         than the asking price.”


                                                                                          ASSOCIATES
                                                                                                                                                                                                                                                                                                                                     9
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS                                   5.1.1 ‐ SALES – VOLUME BY TYPE (APARTMENTS)
             Q U A R T E R L Y   M O N I T O R                                                                 Sales activity for the 1st quarter of 2009




                                                                                    Demand for apartments with four or more bedrooms is
                                                                                    low. Most properties sold were two‐bedroom
                                                                                    apartments (36 4%) followed by apartments with three
                                                                                               (36.4%),
                                                                                    bedrooms and less than two bedrooms, both of which
                                                                                    accounted for 22.7% of total sales.

                                                                                    Comparing information provided by promoters and
                                                                                    estate agents, there are some noticeable differences on
                                                                                    the graph, particularly in the sales volume of four‐
                                                                                    bedroom apartments.

                                                                                    According to those surveyed, sales volume will remain
                                                                                    stable (67%) or will increase (27%).




                             Individual comments:

                             “In general, there's a rise in demand for apartments, with sales prices at average or below.”
                             “We've seen a definite interest for apartments with more bedrooms in the best locations. We 
                             believe that there will continue to be interest in properties of a higher quality.”
ASSOCIATES
                                                                           10
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS      5.1.2 – SALES – VOLUME BY TYPE (TOWNHOUSES)
             Q U A R T E R L Y   M O N I T O R
                                                                                Sales activity for the 1st quarter of 2009




                                                         In general terms, demand for townhouses is mostly for
                                                         properties with three bedrooms.

                                                         Estate agents report more interest for townhouses with
                                                         two bedrooms, accounting f 40% of total sales.
                                                                                   for       f

                                                         67% of estate agents and promoters believe that this
                                                         level of sales volume will continue.




ASSOCIATES
                                                   11
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS            5.1.3 – SALES – VOLUME BY TYPE (VILLAS)
             Q U A R T E R L Y   M O N I T O R                                  Sales activity for the 1st quarter of 2009




                                                        Demand for villas is more varied and mostly centred on
                                                        properties with four or more bedrooms
                                                                                     bedrooms.

                                                        Based on information provided by estate agents, the sale
                                                        of two‐bedroom villas accounts for 11.1% of total sales.

                                                        Villas are the most sought‐after property at the top end
                                                                                    f
                                                        of the market.

                                                        82% of estate agents and promoters agree that sales of
                                                        villas will continue at the same level, while 18% believe
                                                                                              ,
                                                        that the figure will rise.




ASSOCIATES
                                                   12
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


                  10 10 10
                  QUESTIONS   DEVELOPERS   AGENTS
                                                                  5.2 SALES – MARKET INTEREST IN THE 1ST QUARTER OF 
                                                                                                   2009, BY COUNTRY
                                                                                                       9,
                 Q U A R T E R L Y   M O N I T O R




 PORTUGAL                     ENGLAND                IRELAND          SPAIN            SCANDINAVIA           GERMANY              BENELUX

 SIMILAR TO                   WEAK INTEREST          WEAK INTEREST    SAME OR LESS     SIMILAR               SIMILAR              SIMILAR TO 
 STRONG                       WITH TENDENCY          WITH TENDENCY    INTEREST WITH    INTEREST WITH         INTEREST WITH        STRONG 
 INTEREST                     TO REMAIN THE          FOR EVEN LESS    TENDENCY TO      TENDENCY TO           TENDENCY TO          INTEREST WITH 
 WITH                         SAME OR                                 REMAIN THE       REMAIN THE            REMAIN THE           TENDENCY TO 
 TENDENCY TO                  INCREASE                                SAME OR          SAME OR               SAME OR              REMAIN THE 
 REMAIN THE                                                           INCREASE         INCREASE              INCREASE             SAME OR 
 SAME OR                                                                                                                          INCREASE
 INCREASE


Interest shown by France, East European countries and Russia during the first quarter of 2009 varied between weak and the same level of interest
and the prospect for the second quarter is expected to be the same.




                        OTHER COUNTRIES AND REGIONS THAT HAVE SHOWN INTEREST IN PURCHASING PROPERTY IN PORTUGAL:


                        MIDDLE EAST, CANADA AND SOUTH AFRICA


    ASSOCIATES
                                                                          13
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
                                                                       5.3 – SALES – MARKET CONFIDENCE FOR THE 3RD 
             Q U A R T E R L Y   M O N I T O R                                                    QUARTER OF 2009


                                                                                            CONFIDENCE IN THE SALES FOR 
                                                                                              THE 3RD QUARTER OF 2009



                                                                                                56% OF THOSE SURVEYED
                                                                                                CLASSIFIED THE LEVEL OF
                                                                                                CONFIDENCE IN THE REAL
                                                                                                ESTATE SALES FOR THE 3RD
                                                                                                QUARTER OF 2009 AS
                                                                                                AVERAGE



                  Individual comments:

                  “Slight increase due to the recovery of the British market.”
                  “We're prepared for this year to be relatively negative in terms of sales ”
                   We re prepared for this year to be relatively negative in terms of sales.
                  “Due to uncertainty and lack of confidence in the market, we expect the price of property to continue sliding.”
                  “Slight but significant improvement.”
ASSOCIATES        “It will increase gradually.”
                  “It will not fall. It will increase slowly.”              14
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS                     6. HOLIDAY RENTALS – LEVEL OF BUSINESS ACTIVITY
             Q U A R T E R L Y   M O N I T O R
                                                                                            1st quarter of 2009 compared with the 4th quarter of 2008




                                                                                                       The renting of holiday homes only
        RENTALS                                                                                        applies to 8 of the participating
                                                                                                       companies, of which 25% report an
                                                                                                       increase in this sector. The Algarve
                                                                                                       registered the biggest rise in holiday
   87.5%                                                                                               rentals.
 A RISE OF                                                                                             According to 80% of promoters
MORE THAN 5%                                                                                           surveyed, the level of business activity
                                                                                                       in the holiday rentals sector increased
                                                                                                       by between 5% and 20%, while estate
                                                                                                       agents reported a rise of 10% or more.




                 Individual comments:

                 “Demand increased during the high season.”
                 “People don't want to sacrifice their holidays.”
                 “More direct bookings.”
                 “Customers tend to book their holidays for the period after the New Year celebrations wich accounts for the rise.”




ASSOCIATES
                                                                          15
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
                                                    6.1 HOLIDAY RENTALS – AVERAGE VOLUME BY 
                                                    PROPERTY TYPE OF TOTAL BUSINESS ACTIVITY
             Q U A R T E R L Y   M O N I T O R
                                                                                         1st quarter of 2009




                                                                   For promoters, the holiday rentals
                                                                   sector is mostly centred on demand
                                                                   for apartments (37.8%).

                                                                   Business among estate agents was
                                                                   more diverse, with villas and
                                                                   apartments accounting for 18.8% and
                                                                   16.2% of holiday rentals, respectively.




ASSOCIATES
                                                   16
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS          6.1.1 – HOLIDAY RENTALS – VOLUME BY TYPE (APARTMENTS)
                                                                                                (          )
             Q U A R T E R L Y   M O N I T O R
                                                                                            1st quarter of 2009 compared with the 4th quarter of 2008




                                                                                 The types of apartment sought for holiday rentals are
                                                                                 very varied. The demand for apartments smaller than T2
                                                                                 is mainly thought promoters, while estate agents
                                                                                 achieved more rentals for apartments with four or more
                                                                                 bedrooms.

                                                                                 Regarding future prospects for the rental of holiday
                                                                                 apartments, 50% predict the same volume, while the
                                                                                 other 50% expect to see a rise in business.




                   Individual comments:

                   “The rise reflects the good price on offer, which has dropped about 10% on the year. Townhouses are considered
                   too expensive.”
ASSOCIATES
                                                                        17
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
                                                   6.1.2 – HOLIDAY RENTALS ‐ VOLUME BY TYPE (VILLAS)
             Q U A R T E R L Y   M O N I T O R                        1st quarter of 2009 compared with the 4th quarter of 2008
                                                                              t  of 2009  o      d  ith th  4th     t  of 2008




                                                             In common with the rental of holiday apartments estate
                                                                                                    apartments,
                                                             agents report that the largest percentage of demand is
                                                             for villas with four or more bedrooms, accounting for
                                                             66.7% of all business in this segment.

                                                             For promoters, all the demand has been f villas with
                                                                                                    for
                                                             three bedrooms.

                                                             40% of those surveyed expect business to be the same in
                                                             the 2nd quarter, while 40% expect to see a rise.
                                                                     q      ,       4     p




ASSOCIATES
                                                       18
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


               10 10 10
               QUESTIONS   DEVELOPERS   AGENTS                 6.2 – HOLIDAY RENTALS – MARKET INTEREST IN THE 1ST 
              Q U A R T E R L Y   M O N I T O R
                                                                                    QUARTER OF 2009, BY COUNTRY




PORTUGAL                   ENGLAND                IRELAND           SPAIN              SCANDINAVIA           GERMANY            BENELUX

INTEREST                   INTEREST EITHER        INTEREST THE      INTEREST           INTEREST THE          INTEREST           INTEREST 
EITHER THE                 THE SAME OR            SAME WITH         EITHER THE         SAME WITH             EITHER THE         EITHER THE 
SAME OR                    STRONGER WITH          TENDENCY TO       SAME OR            TENDENCY TO           SAME OR            SAME OR 
STRONGER 
   O                       TENDENCY TO            REMAIN THE        STRONGER 
                                                                       O               REMAIN THE            STRONGER 
                                                                                                                O               STRONGER 
                                                                                                                                    O
WITH                       REMAIN THE             SAME LEVEL OF     WITH               SAME OR               WITH               WITH 
TENDENCY TO                SAME OR                INTEREST          TENDENCY TO        INCREASED LEVEL       TENDENCY TO        TENDENCY TO 
REMAIN THE                 INCREASED                                REMAIN THE         OF INTEREST           REMAIN THE         REMAIN THE 
SAME OR                    LEVEL OF                                 SAME OR                                  SAME OR            SAME LEVEL 
INCREASED                  INTEREST                                 INCREASED                                INCREASED          OF INTEREST
LEVEL OF                                                            LEVEL OF                                 LEVEL OF 
INTEREST                                                            INTEREST                                 INTEREST


                      Market interest in East European countries during the first quarter of 2009 remained the same and the
                      tendency for the second quarter is for the level of interest to be sustained or to decrease.
                      Market interest in France during the first quarter of 2009 remained the same and the tendency for the
                      second quarter is for the level of interest to be sustained.
                      Market interest in Russia during the first quarter of 2009 ranged between the same and stronger and the
                      tendency f the second quarter i f the l
                         d     for h          d          is for h level of i
                                                                       l f interest to b sustained or to i
                                                                                       be     i d        increase.


 ASSOCIATES
                                                                        19
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
                                                                  6.3 – HOLIDAY RENTALS – MARKET CONFIDENCE FOR 
             Q U A R T E R L Y   M O N I T O R                                                   THE 3RD QUARTER



                                                                                             CONFIDENCE IN THE RENTALS 
                                                                                            FOR THE 3RD QUARTER OF 2009



                                                                                             70% OF THOSE SURVEYED
                                                                                             CLASSIFIED THE LEVEL OF
                                                                                             CONFIDENCE IN THE REAL
                                                                                             ESTATE RENTALS FOR THE
                                                                                             3RD QUARTER OF 2009 AS
                                                                                                 Q       O     9
                                                                                             MEDIUM TO HIGH




                     Individual comments:

                     “Bookings made later this year and more demand for a better price/quality ratio.”
ASSOCIATES
                     “Better year for rentals, with more demand from the Portuguese.”
                                                                          20
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
                                                                           7 – MARKETING MEASURES  THAT ARE BEING 
                                                                                                      CONSIDERED
             Q U A R T E R L Y   M O N I T O R




 Promoters:
    “Institutional presence at trade fairs ”
     Institutional presence at trade fairs.
    “To continue with PR activities and customer presentations. We're targeting the German and Angolan markets.”
    “Target the fractional ownership market.”
    “Promote activity packages (golf, children's soccer school, etc.) and payment plans.”
    “Do business without spending money.”
    “Target the golf market.”
    “Be present at the real estate trade fair, run a media campaign in large circulation newspapers, do an extensive e‐mailing and Internet 
    promotion, organise special events on‐site.”
          i         i       i l            i ”
    “Reduce sales and marketing costs, be alert and study the development of the domestic market, redefine our sales and marketing 
    strategy in the United Kingdom and Ireland, evaluate our product range, price and conditions of payment.”
             g                                   g                            y             g                 ,p          p
    “Marketing activities tailor‐made for and targeted at customers selected by the estate agents we work with, partnerships with entities 
    that have the same clients in order to project a positive message, take advantage of hotel guests interested in this type of product and use 
    selected media to promote our strategy.”
    “Local marketing activities, targeting of key markets, sales calls, partnerships, strengthening the sales team and presentations to the 
    public through our partners.”
    “We're going to concentrate on tourists visiting the Algarve because we consider them to be high‐potential prospective buyers.”




ASSOCIATES
                                                                      21
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
                                                                         7 – MARKETING MEASURES  THAT ARE BEING 
                                                                                                    CONSIDERED
             Q U A R T E R L Y   M O N I T O R




Estate agents:


  “Organise one‐to‐one marketing activities where we can approach people and sell them our product directly. We're thinking about avoiding 
  heavy media campaigns and using more marketing.”
  “Net‐marketing, press relations, networking activities and the launch of a client loyalty programme.”
  “N t    k ti g         l ti       t    ki g  ti iti   d th  l       h  f    li t l    lt   g        ”
  “We're keeping in contact with the British media and stopping advertising in Portugal.”
  “Google and our website are the key methods of generating requests. Using the local media to create brand awareness and generate
        g
  listings. Greater emphasis on PR, especially in key markets such as the UK, Benelux, Scandinavia and the Middle East. Promotion in 
  conjunction with estate agent partners in other countries via electronic communication and networking.”
  “Web‐marketing and partnerships with estate agents..”
  “More cross‐selling activities.”
  “Taking part in events.”




ASSOCIATES
                                                                    22
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


               10 10 10
               QUESTIONS   DEVELOPERS   AGENTS                                                                              8. CONCLUSION
              Q U A R T E R L Y    M O N I T O R




                                  After a period of very low confidence, and according to some of the promoters and estate agents surveyed, the
                                  market could be stablized.
                                  The companies that predicted a rise in confidence in the previous edition of 10-10-10 for the 4th quarter of 2009
                                  (signs of which are already visible in the 2nd quarter) maintain with 50% classifying the level of market confidence
                                  as “medium”.
                                      medium
                                  As a rule, there's less interest in the more established tourist destinations where there's a greater supply,
                                  particularly during a period in which price is more important for those looking to buy a real estate product, with
                                  value for money and market confidence being the main considerations when purchasing a property.
                                  Among the top-ranking destinations for the first quarter of 2009 the biggest threat to Portugal came from Turkey
                                                                                              2009,                                           Turkey,
                                  which overtook Spain, traditionally the most popular location for residential tourism. The reason for this is the
  FOR THE 3RD                     catastrophic impact of the current economic crisis in Spain, which has affected both prices and the number of
  QUARTER OF                      properties available, in addition to Turkey's increased efforts to promote and sell itself as a residential tourism
O 2º TRIMESTRE                    destination.
    2009, THE
 DE 2009 DEVE
PROSPECTS ARE
 APRESENTAR
      MORE                        SALES
 UMA LIGEIRA
 FAVOURABLE
                                  Regarding sales, the slight increase in enquiries and properties sold has in turn triggered a rise in market
   MELHORIA
COMPARED WITH                     confidence. The Algarve is the region that has benefited most from this increase, explained perhaps by signs of
COMPARANDO
     THE 2ND                      recovery in the British market.
   QUARTER
   COM O 1º
 TRIMESTRE




 ASSOCIATES
                                                                             23
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


               10 10 10
               QUESTIONS   DEVELOPERS   AGENTS
              Q U A R T E R L Y   M O N I T O R                                                                              8. CONCLUSION
                                                                                                                             8  CONCLUSION


                                    SALES (continued)


                                    According to both the promoters and estate agents surveyed, apartments and villas are the properties most
                                    sought after, with prices per square-metre varying between 2,800 euros and 3,296 euros (for estate agents)
                                    and 3 196 euros and 3 296 euros (for promoters) The difference in these prices we conclud comes from the
                                         3,196             3,296             promoters).                         prices,
                                    fact that estate agents have a more diverse range of properties to sell. It's interesting to note that in terms of
                                    pricing during the 2nd quarter of 2009, promoters showed more confidence in maintaining or increasing prices.
                                    Regarding the amount of market interest in each country, there's an equal to strong level of interest in the
                                    domestic market. Interest from the British market, despite being small, shows signs of stability or even a slight
                                    recovery, while the low level of interest in the S
                                                                   f                 Spanish market also suggests the possibility of a slight increase.
                                                                                                                                     f
                                    Ireland, one of the strongest markets up until 2008, still shows little interest and a tendency to diminish further.
   FOR THE 3RD
  QUARTER OF
O 2º TRIMESTRE                      RENTALS
    2009, THE
 DE 2009 DEVE                       Despite th f t th t only eight of th companies surveyed operated i thi fi ld th volume of h lid rentals
                                    D    it the fact that l i ht f the             i          d      t d in this field, the l      f holiday  t l
PROSPECTS ARE
 APRESENTAR                         increased significantly in the 1st quarter of 2009 due to the seasonality factor. In terms of the product mix,
 PARTICULARLY
 UMA LIGEIRA                        which was mostly focused on villas and apartments, estate agents reported more interest in villa rentals.
  FAVOURABLE                        Portugal, England, Spain and Germany are showing a market interest ranging from “similar” to “strong” with
   MELHORIA
COMPARED WITH                       tendency to increase. The volume of holiday rentals in villas and apartments looks likely to continue at the
COMPARANDO
     THE 2ND                        same le el or e en increase In the ne t q arter (J l A g st and September) the le el of confidence in the
                                           level   even increase.        next quarter (July, August     September),        level
    QUARTER
    COM O 1º                        holiday rentals market is estimated as medium to high.
 TRIMESTRE




 ASSOCIATES
                                                                              24
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


              10 10 10
              QUESTIONS   DEVELOPERS   AGENTS
             Q U A R T E R L Y   M O N I T O R




               ILM, celebrating its 10th anniversary of consolidated development, was founded in 1999 by Andrew Coutts with the
               objective to render a service of strategic consultancy in tourism, hospitality and leisure for the national market. In
               these 10 years of experience, ILM has grown organically and has evolved to the point of currently occupying a leading
               position in tourism consultancy. Oriented by the market and by innovation, ILM’s mission is to actively contribute to
               the sustained development of the national hotel and tourism sectors, being the only independent consultancy
               company specialized in the development and implementation of residential tourism projects.

               Through ILM, several important structural projects were developed in Portugal, such as the Identification and
               Business Planning of the 10 Strategic Tourism Products defined in the PENT ‐ National Strategic Plan for Tourism NSPT,
                               g                 g                                                         g                        ,
               and landmark projects for Portugal as a quality tourism destination, namely Praia Del Rey Marriott Resort, Hilton
               Vilamoura, Conrad Quinta do Lago or Corte Velho by Six Senses.

               The development of the PENT project, in partnership with THR, gave rise to the establishment of the official strategic
               partnership with ILM THR Advisors in 2006 THR was founded in 1985 by Eulogio Bordas its current President
                                   ILM‐THR               2006.                                         Bordas,            President.
               Starting its activity in Spain, THR renders its services all over the world, being referenced in EMEA as the major
               company of its category and so being permanently sought by companies and governments of various countries as
               well as by international institutions such as the European Union (EU) and the World Tourism Organization (UNWTO).




ASSOCIATES
VIRONMENT + AUTHENTICITY + TRAVELERS + COMPETITION + TRENDS +
                                                                                         CIILITIES +
PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE


                                                                                       10 10 10
                                                                                   QUESTIONS           DEVELOPERS   AGENTS



   CONCEPTS + INNOVATIO + STRATEG + INVESTMENT + HOTELS + RESORTS + LEISURE FAC
                                                                        Q U A R T E R L Y                     M O N I T O R
                                                                             C




                                                                                                                                                                              WHERE TO FIND US
   FEASIBILIT + SERVICE + EXPERIENCES + EXCELLENCE + OUR CLIENTS DREAM.
                                                                 D
                                                                 S




                                                                                                                              Praça Duque de Saldanha • Ed. Atrium Saldanha 10º J • 1050-094 Lisboa • Portugal
                                                                                                                               Tel.: ( 351) 213 145 481 • Fax: (+351) 213 145 482 • e-mail: info@ilm portugal.com
                                                                                                                                     (+351)                    ( 351)               e mail: info@ilm-portugal.com
                                                   A




                                                                                                                                                                                          www.ilm-portugal.com
                                      GY
   TOURISm2 = ASSETS + TERRITORY + ENV
                          ON
            TY
            S




ASSOCIATES

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10 10 10 Portugal Residential Tourism Market Confidence Analysis 2nd Quarter Final English

  • 1. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS Q U A R T E R L Y M O N I T O R PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 2nd Quarter Q 10 10 10 QUESTIONS DEVELOPERS AGENTS 2009 Q U A R T E R L Y M O N I T O R PORTUGAL RESIDENTIAL TOURISM MARKET CONFIDENCE ANALYSIS 2nd Quarter of 2009 vs 1st Quarter of 2009 associates ASSOCIATES 1
  • 2. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS CONTENTS Q U A R T E R L Y M O N I T O R Introduction 3 1 – Market confidence in the residential tourism market 4 2 – Market interest in the regions of Porto, West (Oeste), Lisbon and the Algarve 5 3 – Decision‐making factors that influenced buyers in the 1st quarter of 2009 6 4 – Markets that represented a threat to Portugal in the 1st quarter of 2009 7 5 – Sales ‐ level of business activity  8 5.1 – Sales – volume by property type and price per square‐metre 5 1  Sales  volume by property type and price per square metre 9 5.2 ‐ Sales – market interest in the 1st quarter of 2009, by country  13 5.3 – Sales – market confidence for the 3rd quarter of 2009 14 6. – Holiday rentals – level of business activity  15 6.1 – Holiday rentals  ‐ volume by property type  16 6.2 – Holiday rentals – market interest in the 1st quarter of 2009, by country 19 6.3 – Holiday rentals – market confidence for the 3rd quarter of 2009 20 7 – Marketing measures that are being considered for implementation 21 8 – ILM Advisory ‐ 8  ILM Advisory  final conclusions 23 ASSOCIATES
  • 3. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS INTRODUCTION Q U A R T E R L Y M O N I T O R Developed by ILM Advisory, the 10‐10‐10 serves as a quarterly marketing barometer with the objective of evaluating the level of confidence in the domestic residential tourism industry by monitoring the performance and tendencies in the sector. y y g p The 10‐10‐10 encompasses a series of initiatives that ILM Advisory is developing as part of its Portugal Residential Tourism Market Intelligence  report, which aims to supply market information by collating all the latest data and relating it to the residential tourism industry. In order to carry out this survey, ten questions were put to the following 10 promoters/investors operating in Portugal, as well as 8 market‐ leading estate agents; 10 Promoters: 8 Real estate agents: • Norte Golfe Promoções Turísticas e Imobiliárias, S.A. ‐ Porto • Abacus Savills – Lisbon Bom Sucesso ‐ ÓÓbidos Empreendimentos Turísticos, S.A. ‐ Ó Óbidos • Atlantic Estates ‐ Algarve, Lisbon and Costa de Prata ORIZON CAMPOREAL S.A. ‐ Óbidos • Garvetur ‐ Sociedade de Mediação Imobiliária S.A. – MSF ‐ TUR.IM, SGPS, S.A. ‐ Lisbon Algarve Newlyn Portugal ‐ Algarve • IRG International Reality Group – West (Oeste), Lisbon, Pestana Imobiliária ‐ Algarve Algarve, Madeira g Vale do Lobo, Resort T í ti d L V l d L b R t Turístico de Luxo, S A ‐ Al S. A. Algarve • Sadlers Mediação Imobiliária ‐ Knight Frank – Algarve Grupo Oceânico – West and Algarve • Winkworth – Algarve and West (Oeste) Aquapura – Porto and the north • Consultan – Alentejo Litoral Grupo Duarte ‐ Algarve • Engel and Volkers – West (Oeste) ASSOCIATES 3
  • 4. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 1 – MARKET CONFIDENCE IN THE RESIDENTIAL TOURISM MARKET Q U A R T E R L Y M O N I T O R 2nd quarter of 2009 compared with the 1st quarter of 2009 Comparing the 2nd quarter of 2009 h d f CONFIDENCE with the previous quarter, we found that 39% of those surveyed reported less confidence in the market, 50% felt the same level of confidence and 11% were more optimistic. 50% AVERAGE The graph shows that from the perspective of the real estate agents, market confidence is marginally up compared with that of the promoters. Individual comments: Promoters “Hesitating but becoming more stable.” “The same, despite the expectations of growing interest among buyers.” “Continues to be difficult due to the absence of bank loans.” Estate agents “The market is still showing a distinct lack of confidence, which will eventually be overcome, slowly but surely.” “Better than the first quarter, with more business being done.” “The Portuguese market will continue to stabilise.” “Th  P   k   ill  i     bili ” “If the properties are well located and reasonably priced, there's good interest. In the case of the properties  being over‐priced, there's little interest.” ASSOCIATES 4
  • 5. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 2 – MARKET INTEREST IN THE WEST (OESTE), LISBON,  ALGARVE AND PORTO REGIONS Q U A R T E R L Y M O N I T O R Performance of the 1st Quarter 2009 and expectations for the 2nd Quarter 2009 SLIGHTLY STRONG INTEREST WITH TENDENCY TO MAINTAIN PORTO PERFORMANCE OR A SLIGHT INCREASE. SLIGHTLY WEAKER INTEREST WITH TENDENCY TO MAINTAIN PERFORMANCE OR A SLIGHT INCREASE. LISBOA SLIGHTLY STRONG INTEREST WITH TENDENCY TO MAINTAIN PERFORMANCE OR A SLIGHT INCREASE INCREASE. WEAK INTEREST WITH TENDENCY TO INCREASE INCREASE. ASSOCIATES 5
  • 6. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 3 – DECISION‐MAKING FACTORS THAT INFLUENCED BUYERS  IN THE 1ST QUARTER OF 2009 Q 9 Q U A R T E R L Y M O N I T O R Promoters and Estate  Promoters Estate agents agents Factors Average Ranking Average Ranking Average Ranking RANKING Property price 8 2 6 2 7,1 2 1. MARKET CONFIDENCE Market confidence 9 1 7 1 8 1 2. PROPERTY PRICE Currency fluctuations 5 4 6 2 5,8 3 3. CURRENCY FLUCTUATIONS Real estate market prices  3.        SAFETY 5 4 6 2 5,2 6 y g in the country of origin 4.        CLIMATE 4         CLIMATE Variety of residential  5.        VARIETY OF PROPERTIES AVAILABLE 5 4 6 2 5,3 5 properties in offer 6.        REAL ESTATE MARKET PRICES IN THE  Ease of access to and  COUNTRY OF ORIGIN from the nearest  5 4 5 3 5.2 6 international airport l 6. 6 PROXIMITY TO AIRPORT Ease of access to the  7. EASE OF ACCESS 5 4 5 3 5 7 property 8. OTHERS Climate 6 3 5 3 5,5 4 Safety 5 4 7 1 5,8 3 Other(s) 4 5 1 4 2,6 8 Other factors mentioned: ‐ Services and infra‐structure available for residents ‐ Location of property ‐distance from beach, golf course, etc. ASSOCIATES ‐ Quality 6
  • 7. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 4 – MARKETS THAT REPRESENTED A THREAT TO  PORTUGAL IN THE 1st QUARTER OF 2009 Q 9 Q U A R T E R L Y M O N I T O R Tradicional Markets Total Average Ranking Spain 79 4,9 2 RANKING France 60 4 7 Italy 65 4,3 5 1. TURKEY 2. SPAIN Emerging Markets Total Average Ranking 3. GREECE Ciprus 57 4,4 4 Turkey 61 5,1 1 4. CYPRUS Greece G 57 4,8 48 3 5. ITALY Bulgaria 42 3,8 8 6. MOROCCO & NORTH AFRICA Malta 41 3,7 9 7. FRANCE, USA & THE CARIBBEAN 8. BULGARIA Other Total Average Ranking 9. MALTA Morocco & North Africa 46 4,2 6 10. DUBAI EUA & Caribbean 48 4 7 PALOP's 21 2,3 11 11. AFRICAN & PORTUGUESE SPEAKING  Dubai 21 3,5 10 COUNTRIES ASSOCIATES 7
  • 8. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 5‐ SALES – LEVEL OF BUSINESS ACTIVITY Q U A R T E R L Y M O N I T O R 1st quarter of 2009 compared with the 4th quarter of 2008 SALES VENDAS For the majority of promoters, the level of sales and business activity was 5% down, comparing the 1st quarter of 2009 against the last quarter of 2008. In contrast most estate agents contrast, 60% surveyed reported an increase of more INCREASED BY  than 10% for the same period. MORE THAN 5% The Algarve was the region that registered the l d h largest increase in business activity. Individual comments: Promoters “Pessimism suggests that there are no real signs that the market is picking up  although we do expect things to  Pessimism suggests that there are no real signs that the market is picking up, although we do expect things to  start turning around in due course.” “The British market seems to be improving, while the Irish market continues to drop off.” “Similar, but we're expecting sales to pick up in the second quarter.” Estate agents “We don't expect any variations in the domestic market during the next quarter of 2009.” “Definitely more requests and more decisions to buy.” ASSOCIATES 8
  • 9. Não é possív el apresentar a imagem. O computador pode não ter memória suficiente para abrir a imagem ou a imagem pode ter sido danificada. Reinicie o computador e, em seguida, abra o ficheiro nov amente. Se o x v ermelho continuar a aparecer, poderá ter de eliminar a imagem e inseri-la nov amente. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 5.1 SALES – AVERAGE VOLUME BY TYPE AND  AVERAGE PRICE PER SQUARE‐METRE Q Q U A R T E R L Y M O N I T O R 1st quarter of 2009 Apartments and villas account for most of the sales by estate agents and promoters. The average price per square‐metre varies between 2,800 euros and 3,269 euros according to the estate agents g surveyed, y , while promoters report a price range of between 3,119 euros and 3,296 euros across the range of properties on offer. Regarding the pricing of properties during the 2nd quarter of 2009, promoters are more confident than estate agents that the market will stabilise or even increase. Individual comments: Promoters “Positive results can always be expected regarding the shared  property market.” Estate agents “We're aware of the fact that there's currently a big difference in price  in the Algarve, although it varies according to the area.” “In general, prices are between 20 and 25 per cent below the asking  p price, with many deals being done at between 10 and 15 per cent less  , y g 5p than the asking price.” ASSOCIATES 9
  • 10. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 5.1.1 ‐ SALES – VOLUME BY TYPE (APARTMENTS) Q U A R T E R L Y M O N I T O R Sales activity for the 1st quarter of 2009 Demand for apartments with four or more bedrooms is low. Most properties sold were two‐bedroom apartments (36 4%) followed by apartments with three (36.4%), bedrooms and less than two bedrooms, both of which accounted for 22.7% of total sales. Comparing information provided by promoters and estate agents, there are some noticeable differences on the graph, particularly in the sales volume of four‐ bedroom apartments. According to those surveyed, sales volume will remain stable (67%) or will increase (27%). Individual comments: “In general, there's a rise in demand for apartments, with sales prices at average or below.” “We've seen a definite interest for apartments with more bedrooms in the best locations. We  believe that there will continue to be interest in properties of a higher quality.” ASSOCIATES 10
  • 11. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 5.1.2 – SALES – VOLUME BY TYPE (TOWNHOUSES) Q U A R T E R L Y M O N I T O R Sales activity for the 1st quarter of 2009 In general terms, demand for townhouses is mostly for properties with three bedrooms. Estate agents report more interest for townhouses with two bedrooms, accounting f 40% of total sales. for f 67% of estate agents and promoters believe that this level of sales volume will continue. ASSOCIATES 11
  • 12. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 5.1.3 – SALES – VOLUME BY TYPE (VILLAS) Q U A R T E R L Y M O N I T O R Sales activity for the 1st quarter of 2009 Demand for villas is more varied and mostly centred on properties with four or more bedrooms bedrooms. Based on information provided by estate agents, the sale of two‐bedroom villas accounts for 11.1% of total sales. Villas are the most sought‐after property at the top end f of the market. 82% of estate agents and promoters agree that sales of villas will continue at the same level, while 18% believe , that the figure will rise. ASSOCIATES 12
  • 13. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 5.2 SALES – MARKET INTEREST IN THE 1ST QUARTER OF  2009, BY COUNTRY 9, Q U A R T E R L Y M O N I T O R PORTUGAL ENGLAND IRELAND SPAIN SCANDINAVIA GERMANY BENELUX SIMILAR TO  WEAK INTEREST  WEAK INTEREST  SAME OR LESS  SIMILAR  SIMILAR  SIMILAR TO  STRONG  WITH TENDENCY  WITH TENDENCY  INTEREST WITH  INTEREST WITH  INTEREST WITH  STRONG  INTEREST  TO REMAIN THE  FOR EVEN LESS TENDENCY TO  TENDENCY TO  TENDENCY TO  INTEREST WITH  WITH  SAME OR  REMAIN THE  REMAIN THE  REMAIN THE  TENDENCY TO  TENDENCY TO  INCREASE SAME OR  SAME OR  SAME OR  REMAIN THE  REMAIN THE  INCREASE INCREASE INCREASE SAME OR  SAME OR  INCREASE INCREASE Interest shown by France, East European countries and Russia during the first quarter of 2009 varied between weak and the same level of interest and the prospect for the second quarter is expected to be the same. OTHER COUNTRIES AND REGIONS THAT HAVE SHOWN INTEREST IN PURCHASING PROPERTY IN PORTUGAL: MIDDLE EAST, CANADA AND SOUTH AFRICA ASSOCIATES 13
  • 14. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 5.3 – SALES – MARKET CONFIDENCE FOR THE 3RD  Q U A R T E R L Y M O N I T O R QUARTER OF 2009 CONFIDENCE IN THE SALES FOR  THE 3RD QUARTER OF 2009 56% OF THOSE SURVEYED CLASSIFIED THE LEVEL OF CONFIDENCE IN THE REAL ESTATE SALES FOR THE 3RD QUARTER OF 2009 AS AVERAGE Individual comments: “Slight increase due to the recovery of the British market.” “We're prepared for this year to be relatively negative in terms of sales ” We re prepared for this year to be relatively negative in terms of sales. “Due to uncertainty and lack of confidence in the market, we expect the price of property to continue sliding.” “Slight but significant improvement.” ASSOCIATES “It will increase gradually.” “It will not fall. It will increase slowly.” 14
  • 15. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 6. HOLIDAY RENTALS – LEVEL OF BUSINESS ACTIVITY Q U A R T E R L Y M O N I T O R 1st quarter of 2009 compared with the 4th quarter of 2008 The renting of holiday homes only RENTALS applies to 8 of the participating companies, of which 25% report an increase in this sector. The Algarve registered the biggest rise in holiday 87.5% rentals. A RISE OF  According to 80% of promoters MORE THAN 5% surveyed, the level of business activity in the holiday rentals sector increased by between 5% and 20%, while estate agents reported a rise of 10% or more. Individual comments: “Demand increased during the high season.” “People don't want to sacrifice their holidays.” “More direct bookings.” “Customers tend to book their holidays for the period after the New Year celebrations wich accounts for the rise.” ASSOCIATES 15
  • 16. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 6.1 HOLIDAY RENTALS – AVERAGE VOLUME BY  PROPERTY TYPE OF TOTAL BUSINESS ACTIVITY Q U A R T E R L Y M O N I T O R 1st quarter of 2009 For promoters, the holiday rentals sector is mostly centred on demand for apartments (37.8%). Business among estate agents was more diverse, with villas and apartments accounting for 18.8% and 16.2% of holiday rentals, respectively. ASSOCIATES 16
  • 17. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 6.1.1 – HOLIDAY RENTALS – VOLUME BY TYPE (APARTMENTS) ( ) Q U A R T E R L Y M O N I T O R 1st quarter of 2009 compared with the 4th quarter of 2008 The types of apartment sought for holiday rentals are very varied. The demand for apartments smaller than T2 is mainly thought promoters, while estate agents achieved more rentals for apartments with four or more bedrooms. Regarding future prospects for the rental of holiday apartments, 50% predict the same volume, while the other 50% expect to see a rise in business. Individual comments: “The rise reflects the good price on offer, which has dropped about 10% on the year. Townhouses are considered too expensive.” ASSOCIATES 17
  • 18. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 6.1.2 – HOLIDAY RENTALS ‐ VOLUME BY TYPE (VILLAS) Q U A R T E R L Y M O N I T O R 1st quarter of 2009 compared with the 4th quarter of 2008 t  of 2009  o d  ith th  4th  t  of 2008 In common with the rental of holiday apartments estate apartments, agents report that the largest percentage of demand is for villas with four or more bedrooms, accounting for 66.7% of all business in this segment. For promoters, all the demand has been f villas with for three bedrooms. 40% of those surveyed expect business to be the same in the 2nd quarter, while 40% expect to see a rise. q , 4 p ASSOCIATES 18
  • 19. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 6.2 – HOLIDAY RENTALS – MARKET INTEREST IN THE 1ST  Q U A R T E R L Y M O N I T O R QUARTER OF 2009, BY COUNTRY PORTUGAL ENGLAND IRELAND SPAIN SCANDINAVIA GERMANY BENELUX INTEREST  INTEREST EITHER  INTEREST THE  INTEREST  INTEREST THE  INTEREST  INTEREST  EITHER THE  THE SAME OR  SAME WITH  EITHER THE  SAME WITH  EITHER THE  EITHER THE  SAME OR  STRONGER WITH  TENDENCY TO  SAME OR  TENDENCY TO  SAME OR  SAME OR  STRONGER  O TENDENCY TO  REMAIN THE  STRONGER  O REMAIN THE  STRONGER  O STRONGER  O WITH  REMAIN THE  SAME LEVEL OF  WITH  SAME OR  WITH  WITH  TENDENCY TO  SAME OR  INTEREST TENDENCY TO  INCREASED LEVEL  TENDENCY TO  TENDENCY TO  REMAIN THE  INCREASED  REMAIN THE  OF INTEREST REMAIN THE  REMAIN THE  SAME OR  LEVEL OF  SAME OR  SAME OR  SAME LEVEL  INCREASED  INTEREST INCREASED  INCREASED  OF INTEREST LEVEL OF  LEVEL OF  LEVEL OF  INTEREST INTEREST INTEREST Market interest in East European countries during the first quarter of 2009 remained the same and the tendency for the second quarter is for the level of interest to be sustained or to decrease. Market interest in France during the first quarter of 2009 remained the same and the tendency for the second quarter is for the level of interest to be sustained. Market interest in Russia during the first quarter of 2009 ranged between the same and stronger and the tendency f the second quarter i f the l d for h d is for h level of i l f interest to b sustained or to i be i d increase. ASSOCIATES 19
  • 20. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 6.3 – HOLIDAY RENTALS – MARKET CONFIDENCE FOR  Q U A R T E R L Y M O N I T O R THE 3RD QUARTER CONFIDENCE IN THE RENTALS  FOR THE 3RD QUARTER OF 2009 70% OF THOSE SURVEYED CLASSIFIED THE LEVEL OF CONFIDENCE IN THE REAL ESTATE RENTALS FOR THE 3RD QUARTER OF 2009 AS Q O 9 MEDIUM TO HIGH Individual comments: “Bookings made later this year and more demand for a better price/quality ratio.” ASSOCIATES “Better year for rentals, with more demand from the Portuguese.” 20
  • 21. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 7 – MARKETING MEASURES  THAT ARE BEING  CONSIDERED Q U A R T E R L Y M O N I T O R Promoters: “Institutional presence at trade fairs ” Institutional presence at trade fairs. “To continue with PR activities and customer presentations. We're targeting the German and Angolan markets.” “Target the fractional ownership market.” “Promote activity packages (golf, children's soccer school, etc.) and payment plans.” “Do business without spending money.” “Target the golf market.” “Be present at the real estate trade fair, run a media campaign in large circulation newspapers, do an extensive e‐mailing and Internet  promotion, organise special events on‐site.” i   i   i l    i ” “Reduce sales and marketing costs, be alert and study the development of the domestic market, redefine our sales and marketing  strategy in the United Kingdom and Ireland, evaluate our product range, price and conditions of payment.” g g y g ,p p “Marketing activities tailor‐made for and targeted at customers selected by the estate agents we work with, partnerships with entities  that have the same clients in order to project a positive message, take advantage of hotel guests interested in this type of product and use  selected media to promote our strategy.” “Local marketing activities, targeting of key markets, sales calls, partnerships, strengthening the sales team and presentations to the  public through our partners.” “We're going to concentrate on tourists visiting the Algarve because we consider them to be high‐potential prospective buyers.” ASSOCIATES 21
  • 22. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 7 – MARKETING MEASURES  THAT ARE BEING  CONSIDERED Q U A R T E R L Y M O N I T O R Estate agents: “Organise one‐to‐one marketing activities where we can approach people and sell them our product directly. We're thinking about avoiding  heavy media campaigns and using more marketing.” “Net‐marketing, press relations, networking activities and the launch of a client loyalty programme.” “N t k ti g     l ti   t ki g  ti iti   d th  l h  f    li t l lt   g ” “We're keeping in contact with the British media and stopping advertising in Portugal.” “Google and our website are the key methods of generating requests. Using the local media to create brand awareness and generate g listings. Greater emphasis on PR, especially in key markets such as the UK, Benelux, Scandinavia and the Middle East. Promotion in  conjunction with estate agent partners in other countries via electronic communication and networking.” “Web‐marketing and partnerships with estate agents..” “More cross‐selling activities.” “Taking part in events.” ASSOCIATES 22
  • 23. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS 8. CONCLUSION Q U A R T E R L Y M O N I T O R After a period of very low confidence, and according to some of the promoters and estate agents surveyed, the market could be stablized. The companies that predicted a rise in confidence in the previous edition of 10-10-10 for the 4th quarter of 2009 (signs of which are already visible in the 2nd quarter) maintain with 50% classifying the level of market confidence as “medium”. medium As a rule, there's less interest in the more established tourist destinations where there's a greater supply, particularly during a period in which price is more important for those looking to buy a real estate product, with value for money and market confidence being the main considerations when purchasing a property. Among the top-ranking destinations for the first quarter of 2009 the biggest threat to Portugal came from Turkey 2009, Turkey, which overtook Spain, traditionally the most popular location for residential tourism. The reason for this is the FOR THE 3RD catastrophic impact of the current economic crisis in Spain, which has affected both prices and the number of QUARTER OF properties available, in addition to Turkey's increased efforts to promote and sell itself as a residential tourism O 2º TRIMESTRE destination. 2009, THE DE 2009 DEVE PROSPECTS ARE APRESENTAR MORE SALES UMA LIGEIRA FAVOURABLE Regarding sales, the slight increase in enquiries and properties sold has in turn triggered a rise in market MELHORIA COMPARED WITH confidence. The Algarve is the region that has benefited most from this increase, explained perhaps by signs of COMPARANDO THE 2ND recovery in the British market. QUARTER COM O 1º TRIMESTRE ASSOCIATES 23
  • 24. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS Q U A R T E R L Y M O N I T O R 8. CONCLUSION 8  CONCLUSION SALES (continued) According to both the promoters and estate agents surveyed, apartments and villas are the properties most sought after, with prices per square-metre varying between 2,800 euros and 3,296 euros (for estate agents) and 3 196 euros and 3 296 euros (for promoters) The difference in these prices we conclud comes from the 3,196 3,296 promoters). prices, fact that estate agents have a more diverse range of properties to sell. It's interesting to note that in terms of pricing during the 2nd quarter of 2009, promoters showed more confidence in maintaining or increasing prices. Regarding the amount of market interest in each country, there's an equal to strong level of interest in the domestic market. Interest from the British market, despite being small, shows signs of stability or even a slight recovery, while the low level of interest in the S f Spanish market also suggests the possibility of a slight increase. f Ireland, one of the strongest markets up until 2008, still shows little interest and a tendency to diminish further. FOR THE 3RD QUARTER OF O 2º TRIMESTRE RENTALS 2009, THE DE 2009 DEVE Despite th f t th t only eight of th companies surveyed operated i thi fi ld th volume of h lid rentals D it the fact that l i ht f the i d t d in this field, the l f holiday t l PROSPECTS ARE APRESENTAR increased significantly in the 1st quarter of 2009 due to the seasonality factor. In terms of the product mix, PARTICULARLY UMA LIGEIRA which was mostly focused on villas and apartments, estate agents reported more interest in villa rentals. FAVOURABLE Portugal, England, Spain and Germany are showing a market interest ranging from “similar” to “strong” with MELHORIA COMPARED WITH tendency to increase. The volume of holiday rentals in villas and apartments looks likely to continue at the COMPARANDO THE 2ND same le el or e en increase In the ne t q arter (J l A g st and September) the le el of confidence in the level even increase. next quarter (July, August September), level QUARTER COM O 1º holiday rentals market is estimated as medium to high. TRIMESTRE ASSOCIATES 24
  • 25. PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS Q U A R T E R L Y M O N I T O R ILM, celebrating its 10th anniversary of consolidated development, was founded in 1999 by Andrew Coutts with the objective to render a service of strategic consultancy in tourism, hospitality and leisure for the national market. In these 10 years of experience, ILM has grown organically and has evolved to the point of currently occupying a leading position in tourism consultancy. Oriented by the market and by innovation, ILM’s mission is to actively contribute to the sustained development of the national hotel and tourism sectors, being the only independent consultancy company specialized in the development and implementation of residential tourism projects. Through ILM, several important structural projects were developed in Portugal, such as the Identification and Business Planning of the 10 Strategic Tourism Products defined in the PENT ‐ National Strategic Plan for Tourism NSPT, g g g , and landmark projects for Portugal as a quality tourism destination, namely Praia Del Rey Marriott Resort, Hilton Vilamoura, Conrad Quinta do Lago or Corte Velho by Six Senses. The development of the PENT project, in partnership with THR, gave rise to the establishment of the official strategic partnership with ILM THR Advisors in 2006 THR was founded in 1985 by Eulogio Bordas its current President ILM‐THR 2006. Bordas, President. Starting its activity in Spain, THR renders its services all over the world, being referenced in EMEA as the major company of its category and so being permanently sought by companies and governments of various countries as well as by international institutions such as the European Union (EU) and the World Tourism Organization (UNWTO). ASSOCIATES
  • 26. VIRONMENT + AUTHENTICITY + TRAVELERS + COMPETITION + TRENDS + CIILITIES + PORTUGAL RESIDENTIAL TOURISM MARKET INTELLIGENCE 10 10 10 QUESTIONS DEVELOPERS AGENTS CONCEPTS + INNOVATIO + STRATEG + INVESTMENT + HOTELS + RESORTS + LEISURE FAC Q U A R T E R L Y M O N I T O R C WHERE TO FIND US FEASIBILIT + SERVICE + EXPERIENCES + EXCELLENCE + OUR CLIENTS DREAM. D S Praça Duque de Saldanha • Ed. Atrium Saldanha 10º J • 1050-094 Lisboa • Portugal Tel.: ( 351) 213 145 481 • Fax: (+351) 213 145 482 • e-mail: info@ilm portugal.com (+351) ( 351) e mail: info@ilm-portugal.com A www.ilm-portugal.com GY TOURISm2 = ASSETS + TERRITORY + ENV ON TY S ASSOCIATES