The National Geospatial Resource Center (NGRC) provides GIS support services to the Bureau of Indian Affairs including managing an ESRI enterprise license, operating a GIS help desk, providing training, developing maps and data, and managing databases. In 2010, the NGRC's focus is on supporting the Trust Tract Reconciliation initiative through mapping trust lands and developing enterprise geospatial data sets.

1. Dawn of a New Information Age
National Geospatial Resource
Center (NGRC)
A Capabilities Brief
Presented By: Karl Seitz, NGRC Task Lead
Lockheed Martin Information Systems & Global Services

2. Dawn of a New Information Age
Overview
Lockheed Martin Information Systems and Global Services provides the
Bureau of Indian Affairs (BIA) National Geospatial Resource Center (NGRC)
technical support for:
•Geographic Information Systems (GIS) activities
•ESRI Enterprise license administration
•Help Desk
•Training
•Mapping services
•GIS data services
•Database design and management
•Applications
•Office of Trust Services Initiatives, managed by OCIO-IA
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3. Dawn of a New Information Age
NGRC Mission
The BIA‟s National Geospatial Resource Center was established in January
2007 to centralize and standardize geospatial-related data sources and business
processes. The NGRC is also intended to create a vital forum to share, engage
and collaborate on geospatial information, programs, processes, techniques and
available training programs throughout “Indian Country.”
The NGRC is also charged with providing geospatial support services in Geo-
system integration and establishing and maintaining the Enterprise Spatial Data
Clearinghouse for the BIA.
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4. Dawn of a New Information Age
ESRI Enterprise Licensing
NGRC participates in the
DOI Enterprise License
Agreement (ELA) with
ESRI, providing the
industry-standard GIS
software to qualified
applicants at no-cost.
In 2009, the program
distributed approximately
$10.7M worth of software
to BIA and Tribal entities,
saving the BIA over $9.3M.
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5. Dawn of a New Information Age
ESRI Enterprise Licensing
CY 2009 Accomplishments
•$10.7M (GSA) ESRI software
distributed
•87% of ELA participation was Tribal,
an increase of 6% over 2008
•ArcInfo license level continues
as the most popular distributed,
offering users the most functionality
•ArcEditor license level 2nd
•ELA streamlined process 2010
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6. Dawn of a New Information Age
2009 Incident Breakdown by Functional Area
GIS Helpdesk
As a requirement of the ESRI
ELA, NGRC provides Tier I &
Tier II GIS helpdesk support
for any user in the GIS
community. Tier III support
(ESRI callback) is also
provided through the same
helpdesk. In addition to
Service Center GIS incidents,
the GIS helpdesk also provides
support to tribes. The GIS
Helpdesk saved the BIA over
$1.75M in 2007 & 2008.
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7. Dawn of a New Information Age
GIS Helpdesk
CY 2009 Accomplishments
•1,296 Helpdesk calls serviced
•25% increase over 2008 (998)
•User community awareness
•Internet reconnect
•71% of Helpdesk tickets were Tribal,
compared to 63% in 2008
•All incidents logged in to DB
•Participation in ELA streamlining
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8. Dawn of a New Information Age
ESRI Authorized Training
NGRC offers basic and advanced ESRI authorized Training at no cost to eligible students.
Students must be employees of Federally Recognized Tribal Entities or BIA. Training is
conducted a the NIPTC in Albuquerque, as well as coordinated Tribal / BIA Agency
locations.
ATP Courses are increased in duration by 1 day over those available directly through ESRI.
History has shown with our unique customer-base, this added day of training is imperative.
•ArcGIS Desktop I (3 days)
•ArcGIS Desktop II (4 days)
•ArcGIS Desktop III (3 days)
•Working with ArcGIS Spatial Analyst (4 days)
•Building Geodatabases (3 Days)
The NGRC Training Staff has also authored basic and advanced courses.
•GIS Orientation (1 day)
•Map Design with ArcGIS (4 days)
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9. Dawn of a New Information Age
ESRI Authorized Training
CY 2009 Accomplishments
•311 students trained (82 BIA, 229 Tribal)
•38 classes conducted (19 field, 19 NIPTC, 6 TRAINN initiative)
•NGRC instructors successfully upgraded to ArcGIS Desktop series
•Tribal training at Mashpee Wampanoag (newest recognized Tribe at the time)
•Successfully updated NGRC-authored courses to latest ArcGIS version
•Pursuing new advanced ATP authorizations (Intro to ArcGIS Server)
•NGRC Training Staff has a unique arsenal of ATP authorizations
•Training Staff awarded „Top 5 Performer‟ multiple times by ESRI
•$400K - $500K annual savings to BIA and Tribes over ESRI costs
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10. Dawn of a New Information Age
GIS Services
NGRC consists of a
professional staff with years
of seasoned experience in
the industry capable of
providing prompt, courteous
technical expertise. Map
design, data creation and
hosting, image processing,
GIS application hosting,
and workflow design are the
services provided.
Trust Tract Reconciliation
(TTR) is the 2010 focus.
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11. Dawn of a New Information Age
GIS Services
CY 2009 - 2010 Accomplishments
•Indian Lands map update
•Researched and mapped over 4M acres of land status trust tracts
•Approximately 200 Land Title Map requests were verified
•Updates and additions to legacy enterprise GIS datasets (BIA
schools, agencies, IT zone data, FRTE names and lands.
•OTS TTR emphasis 2010
• RMT Natural Resources – convert from hard copy to GIS data
• RMT draft enterprise data sets for Rocky Boy‟s Reservation
and Blackfeet Reservations.
• Began coordinating support for GPL LTRO for creation of accurate
trust tract data sets
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12. Dawn of a New Information Age
Applications
NGRC maintains a current web
portal (intranet) with pages for the
respective functions, as well as an
area for the latest software
patches and downloads for the
GIS community. The NGRC also
maintains a web page at
www.bia.gov. Additionally, we
maintain enterprise applications
for others to host or provide them
as hosted applications within the
BIA.
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13. Dawn of a New Information Age
Applications
CY 2009 Accomplishments
•Indian Lands Map Viewer revisions and enhancements
•Faster cached map services
•Increased base map detail
•Additional imagery and topographic base maps
•Added search functions, driving directions, feedback module
•AKGIS Viewer
•Improved print and search functions
•Added subdivision and Native Allotment boundary data
•Automated replication and updates from the Alaska Title Database
•2010 – applications maintenance consistent with OTS focus
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14. Dawn of a New Information Age
Systems Administration
NGRC provides systems
administration and database
development and
administration services. Our
database administration
team specializes in Oracle,
ESRI ArcSDE, and ESRI
Image Server, but other
database skills are available,
as well. Our systems team
specializes in Microsoft
operating systems, as well
as Citrix environment.
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15. Dawn of a New Information Age
Systems Administration
CY 2009 Accomplishments
•Sustain/troubleshoot PRO, NAV, AK, and NGRC servers
•Projects
•Strategic Enterprise Geospatial Communicator (SEGC) development
•Citrix GIS pilot w/GPL
•NIOGEMS Central pilot (DEMD)
•SWLTRO hardware procurement (blade servers/SAN)
•AK GIS – new servers
•IPSOD systems support
•NAV – retrieved 25GB of legacy GIS data from Solaris box
•ELA – streamline software ordering and delivery process
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16. Dawn of a New Information Age
Two Types of GIS
“Standalone” Enterprise
• Stovepiped data • Integrated data
• Single discipline/business area • All business areas
• Not networked • Networked
• Easy to get started • Requires planning/coordination
• Oversight -- limited • Oversight -- critical
• Access Control – Easy • Access Control - complex
• Limited impact on operation – • Becomes a vital “utility” –
difficult to discern major impact on business
processes
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17. Dawn of a New Information Age
One Bureau,
Many Maps, Many GIS ‘Projects’
NGRC
Info Tech Solutions
Land Records Facilities Law Environmental Transportation IPSOD
Mgmt Enforcement Management
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18. Dawn of a New Information Age
One Bureau…One Map
NGRC & Central Office
Info Tech Solutions
Land Records Facilities Law Transportation Natural IPSOD /
Fire IHS
Mgmt Enforcement Resources DEMD
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19. Dawn of a New Information Age
2010 Mission Focus
• Distribution of ArcGIS version 10 under ELA
•More efficient order and delivery process
• Continued Help Desk Support
•GIS Services
•TTR tract mapping focus
•Web App Maintenance
•Map and data requests upon approval of OTS
•Sys Admin
•Enterprise data management in support of TTR
•Diverse systems maintenance and support
•Training – ArcGIS 10 training 2011, TTR support
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20. Dawn of a New Information Age
Questions and Dialog
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21. Dawn of a New Information Age
Summary
•Geographic Information Systems
(GIS) activities
•ESRI Enterprise license
administration
•Help Desk: 877-293-9494
•Training
•Mapping and GIS data services,
TTR focus
•Database design and
management
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