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Could you be a Shopaholic? •  Do you hide purchases from your loved ones? •  Are there items in your closet with the tags still on? •  Do you "forget" about purchases & wonder how to    pay for them when the bill arrives? •  Do you often tap into "emergency"     savings to make ends meet?    Do you travel at the drop of a hat or     take more trips before past ones are     paid for?       			 (Bridgforth, 2004)
RESEARCH GROUP Starring Brian Carney, Lanae Corby, Robin Juliano Dart, Nicole Lima, Laura Matz
Definitions Shopping Purchasing anything either in a 	store, online, via catalog, etc.	excluding essential items (i.e. food and toiletries) required to live. Compulsive Buying Disorder (CBD)  Characterized by excessive or poorly controlled preoccupations, urges or behaviors regarding shopping and spending, which lead to adverse consequences. ,[object Object],	National Institutes of Health
Compulsive BuyingSome Interesting Facts About 18 million Americans present excessive shopping habits that interfere with their relationships or careers.  		- American Journal of Psychiatry   65% of readers have hidden bags from someone close to them and 26% shop online more than once a week. 		- Lucky Magazine, Readers’ Survey, May 2011 While compulsive buying is more common in women, men are close behind.   ,[object Object]
	Men = shop to compete (electronics, real estate, etc.) 
Group Research Survey Results 74%  admitted that they go shopping once a week.   Participants spent an average of $25 to $50 per week shopping.   76% percent also owned between one and three credit cards, including store credit cards.   The majority of those that took the survey stated that they actually feel a certain “high” after completing a shopping spree.   19% percent of the participants admitted that they have gotten themselves into financial trouble because of their careless  shopping habits.   Almost half of those who took the survey disagreed that they  felt guilty after purchasing these items, even though sometimes fully aware that they simply could not afford them.
Across Cultures, Genders & Ages ,[object Object],Shopping Makes Us Happy
Why? It’s All in Your Head! Central Nervous System Nucleus Accumbens= Rewards Brain     w/ the Opioid Dopamine               HERE Amygdala & Cerebellum also involved with emotional reactions to pleasure. Shopping is Highly Involving. Dopamine creates a temporary “high”, also released during sex. These feelings can be Addictive! Gamblers, Drug Abusers, Alcoholics and even Shopaholics experience this. “Credit buying is much like being drunk. The buzz happens immediately and gives you a lift.... The hangover comes the day after.”   						- Joyce Brothers, Psychologist
Can Shopping Make You Crazy? Compulsive Buyers can also have: ,[object Object]
Affective Disorders (Bipolar)Obsessive Compulsive Disorder (OCD) ,[object Object]
ObsessionsRecurrent thought and/or urges Cannot be controlled ,[object Object],Purposeful, repetitive behaviors Reduce anxiety from obsessions Bipolar Disorder ,[object Object]
Previously known as manic depression
Impairs thinking and judgmentJack Nicholson in As Good As It Gets
Contributors to Compulsive Buying     The Shopping Industry is  Fully Integrated into Every Aspect of Our Lives ,[object Object]
Corporations exploit this weakness using various marketing	techniques.  ,[object Object]
Credit Cards (Chase, Discover, etc.)
Online Shopping Sites (Ebay, Gap, Loft, etc.)
Magazines (Lucky, Marie Claire, etc.)
In-Home Shopping Companies (Tupperware, Avon),[object Object]
Retail Marketing Techniques ,[object Object]
Use of Sensory Stimuli— Visual Displays, Music, Scents ignite the senses and excites consumers so that they shop longer and spend more $$$.“Shopping is my Cardio.” - Carrie from Sex and the City
Retail Marketing Techniques Promotions & Sales Incentives Victoria’s Secret, Nordstrom, Macy’s, JC Penney,  Bloomingdales, Neiman Marcus, Express, Etc. ,[object Object],	(spend $350, get $50 off your purchase) ,[object Object],	(Victoria’s Secret and Neiman Marcus) ,[object Object],	(use store credit cards more = interest and debt)
Retail Marketing Techniques Grocery Stores (Acme, Giant, Fresh Grocer, etc.) ,[object Object]
 Place necessity items towards the back	(get consumers to walk through entire store) ,[object Object],[object Object]
Encourages people to use their credit cards more often = DEBT!!!   “I like my money right where I can see it: hanging in my closet.” 			 - Carrie from Sex and the City =
Online Marketing Techniques Shopping Sites Make It Easy & Convenient to Spend (Ebay, Groupon, Living Social, Gap,  Piperlime, DSW) ,[object Object]
A Computer & Credit Card is All You Need

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Consumer & Buyer Behavior Presentation Final

  • 1. Could you be a Shopaholic? • Do you hide purchases from your loved ones? • Are there items in your closet with the tags still on? • Do you "forget" about purchases & wonder how to pay for them when the bill arrives? • Do you often tap into "emergency" savings to make ends meet? Do you travel at the drop of a hat or take more trips before past ones are paid for? (Bridgforth, 2004)
  • 2. RESEARCH GROUP Starring Brian Carney, Lanae Corby, Robin Juliano Dart, Nicole Lima, Laura Matz
  • 3.
  • 4.
  • 5. Men = shop to compete (electronics, real estate, etc.) 
  • 6. Group Research Survey Results 74% admitted that they go shopping once a week.   Participants spent an average of $25 to $50 per week shopping.   76% percent also owned between one and three credit cards, including store credit cards.   The majority of those that took the survey stated that they actually feel a certain “high” after completing a shopping spree.   19% percent of the participants admitted that they have gotten themselves into financial trouble because of their careless shopping habits.   Almost half of those who took the survey disagreed that they felt guilty after purchasing these items, even though sometimes fully aware that they simply could not afford them.
  • 7.
  • 8. Why? It’s All in Your Head! Central Nervous System Nucleus Accumbens= Rewards Brain w/ the Opioid Dopamine HERE Amygdala & Cerebellum also involved with emotional reactions to pleasure. Shopping is Highly Involving. Dopamine creates a temporary “high”, also released during sex. These feelings can be Addictive! Gamblers, Drug Abusers, Alcoholics and even Shopaholics experience this. “Credit buying is much like being drunk. The buzz happens immediately and gives you a lift.... The hangover comes the day after.”  - Joyce Brothers, Psychologist
  • 9.
  • 10.
  • 11.
  • 12. Previously known as manic depression
  • 13. Impairs thinking and judgmentJack Nicholson in As Good As It Gets
  • 14.
  • 15.
  • 16. Credit Cards (Chase, Discover, etc.)
  • 17. Online Shopping Sites (Ebay, Gap, Loft, etc.)
  • 18. Magazines (Lucky, Marie Claire, etc.)
  • 19.
  • 20.
  • 21. Use of Sensory Stimuli— Visual Displays, Music, Scents ignite the senses and excites consumers so that they shop longer and spend more $$$.“Shopping is my Cardio.” - Carrie from Sex and the City
  • 22.
  • 23.
  • 24.
  • 25. Encourages people to use their credit cards more often = DEBT!!! “I like my money right where I can see it: hanging in my closet.” - Carrie from Sex and the City =
  • 26.
  • 27. A Computer & Credit Card is All You Need
  • 28.
  • 29. “Text to Buy” items featured in Lucky Magazine
  • 30. QR Codes – Cell Phones Direct Readers to Company Websites
  • 31.
  • 33.
  • 34. Product Endorsements & Sponsorship (i.e. American Idol – Coca Cola)
  • 35.
  • 36. Shop to become their Ideal Selves
  • 37. Meanwhile their Actual Selves are falling into Debt
  • 38.
  • 39. Phone Applications – Games, Shopping Sites
  • 40.
  • 41.
  • 42.
  • 43. While attempting to reach their Ideal Self, a Compulsive Buyer’s Actual Self has become obsessed with obtaining and having possessions to fill the void.Eeeek!!
  • 44.
  • 45. Make a Shopping Diary to Track Purchases
  • 46. Set up a Budget and Set a $avings Goal
  • 48. Avoid Carrying Credit Cards“If I don’t stop shopping, I’ll end up a bag lady; a Fendi bag lady, but a bag lady…..” - Carrie from Sex and the City
  • 49.
  • 51. Involvement in Support Groups
  • 52. Encourage family/friends to learn about topic
  • 53.
  • 58. Recovery methods are based on that of Alcoholics Anonymous
  • 59. More than 500 registered meeting groups in over 15 countries
  • 60.
  • 61. Importance of anonymity was emphasized at all times
  • 62. Short prayer to God asking for knowledge and for the courage to change – Serenity Prayer
  • 63. Reading of the twelve steps embraced by the organization
  • 65. Pre-selected reading from an outside source
  • 66.
  • 68.