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Slidecast 2009 Yahoo! Store Marketing | Email & Customer Engagement Rob Snell
1.
… Rob Snell
[email_address] Customer Engagement: 5 Things I’ve Learned about Email Marketing
2.
5 things I’ve
learned from email marketing
3.
It’s all about
the offer
4.
relevant
5.
compelling
6.
relevant compelling
7.
8.
E mail works
9.
E mail works
10.
E mail works
11.
E mail works
12.
13.
More relevant offers
convert better
14.
15.
16.
Is this REALLY
for me?
17.
“ I really
hope you don’t think I’m gonna wear that…”
18.
Bucket customers
as best you can
19.
Customers with dogs
20.
21.
Customers with
hunting dogs ?
22.
Customers with
hunting dogs ?
23.
24.
Customers with hunting
retrievers ?
25.
Customers with hunting
retrievers who have more than 12 dogs , drive a Ford F-250 , and wear Carharts 24/7
26.
27.
5000
magic bucket
28.
When it’s easy,
it gets done
29.
Content comes from
product
30.
Content comes from
product
31.
Content comes from
product
32.
Content comes from
product
33.
RTML email-builder templates
34.
People buy from
people
35.
Always keep
score
36.
37.
38.
50,000
emails sent
39.
open rate 24.3
% (unique opens to sent emails)
40.
12,150
opened / read
41.
click-thru rate 7.17
% (unique clicks to sent emails)
42.
3,580
to landing page
43.
conversion rate 2.89
% (% of email clickers who convert)
44.
100
orders
45.
46.
47.
my email list
info @ystore.com
48.
… Rob Snell
[email_address] Customer Engagement: 5 Things I’ve Learned about Email Marketing
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