GSS America is a 10-year old global managed IT services provider headquartered in Hyderabad, India. It offers a full suite of managed IT services including helpdesk, desktop management, collaboration tools management, virtualization, and infrastructure optimization services. GSS aims to help enterprises focus on their core competencies by managing their IT infrastructure and applications. It has offices worldwide and over 300 clients including many Fortune 500 companies.

1. GSS merica
A Global Managed IT Services Provider
Managed IT Services

2. Redefining Business Efficiency
The growing complexity in business environments has made
business as usual ineffective. In the current global scenario in
order to stay competitive and even survive at times,
companies need to redefine their business models and
innovate. No longer are enterprises defined by physical space
but by the resources that can be drawn upon irrespective of
geographical boundaries. The New Age of Innovation
demands Resources unique in customer experience. The
modern enterprises are exploiting this syndrome to build and
leverage the expert virtual ecosystem of partners, people and
resources that are globally distributed. The success of these
organizations will now be dictated by how efficiently they are
able to manage/change technology and business processes
and leverage this ecosystem for business results. GSS America Our Global Operations Command
Infotech is uniquely positioned to address the needs of such Centre (GOCC)
innovative services and solutions. Infrastructure optimization enables an organization to
realize the value of their IT infrastructure investments and
Solution Suite convert them into a strategic asset. With the current
Founded with a vision to be a ’Global Managed IT Services economic situation, focus is on improving IT efficiency and
Provider’, GSS delivers smart, innovative and scalable optimizing existing IT investments, while reducing capital
solutions for forward thinking enterprises that are global, and operating expenditure on existing and new IT
on a fast growth path and want to focus on their core investments.
competencies. GSS America is a 10-year old publicly
traded IT services company founded in Chicago, USA Key drivers for optimization include business alignment,
and headquartered in Hyderabad, India. data centre consolidation, services consolidation, mitigating
downtime costs, globalization, virtualization, security,
‘going green' along with project, staff, and service
level/performance assessment
GSS solutions to IT optimization
Full Spectrum of GSS-IT Services
and Virtualization are holistic and
client centered. GSS adapts its
solutions to meet each
organization’s optimization and
virtualization goals, whether they
are cost reduction, improved
energy efficiency, enhanced
response to customers, improved
responsiveness to business needs
or a combination of these and
others.
GSS America’s COE has developed
offerings which provide
enterprises with the flexbility
necessary to address the
challenges today. The services are
depicted below.

3. Services
Workplace Services
?IT Helpdesk
?Managed desktop
GSS InfoTech’s Solutions for ? & Collaboration
Messaging
Infrastructure Optimization and ?Remote server(windows & Linux) management
Virtualization & monitoring
Infrastructure optimization allows an organization to realize
? Packaging & Software distribution
Application
the value of their IT infrastructure investments and convert
the IT infrastructure into a strategic asset. With the current ?Unified Communication
economic situation, focus is on improving IT efficiency and
optimizing existing IT investments, while reducing capital Virtualization
and operating expenditure on existing and new IT ? Server & Storage - Consolidation & Virtualization
investments. ?Application Virtualization
Desktop &
Key drivers for optimization include business alignment, data
?Virtual Desktop Strategy & Deployment
centre consolidation, services consolidation, mitigating ? as a Service (IaaS)
Infrastructure
downtime costs, globalization, virtualization, security, 'going ?Environment Monitoring & Management
Virtualized
green' along with project, staff, and service level/performance
assessment Network & Security
?Managed LAN & WAN
GSS Infotech’s solution to IT optimization and Virtualization is
holistic and client centered. GSS Infotech adapts its solutions ?Network Design & Architecture
to meet each organization’s optimization and virtualization ?Security Services
goals, whether they are cost reduction, improved energy ?Identity & Access Management
efficiency, enhanced response to customers, improved
?Platform Hardening
responsiveness to business needs or a combination of these
and others. GSS Infotech’s Infrastructure Optimization and
Virtualization solutions cover:
Data Center
? Infrastructure globalization and collaboration ?Server Management
? to a green IT infrastructure
Moving ?Storage Management
? Improving IT asset reusability and reducing investments
?Cloud Computing
? IT RoI/ Transforming IT into a profit center
? Improving support service levels & reducing support cost ?ITIL Consulting
?Systems Integration
?Database Administration
Application Development
?Custom Application Development
?Portals
?Mobile Applications
Application Maintenance & Support
?Production Support
?Maintenance
Application Transformation
?Reengineering
? Migration
Architectural
?Code Migration
?Database Migration

4. About GSS America
Strong Fundamentals
India headquartered IT Services company, publicly listed and traded in India
?
? Level 3 Company with best in class quality and process frameworks
A CMMi
Rated among the ‘Best Small Caps’ in ‘Asia’s Best Managed Companies’ rankings by Finance Asia
?
Forbes Elite list of best under 1 Billion $ enterprises
?
? of global IT solutions delivery experience
10+ years
? and lean methodologies withI SO 9001and 27001 Certified Security
Six sigma
World Class Infrastructure
?
Global Footprint
? offices, near shore and offshore development centers
10+ global
Leveraging strategic acquisitions to enhance delivery capabilities
?
Infospectrum Consulting Inc, System Dynamix Corp, Atec Group
?
Partners to the best in the business
300+ clients, 50+ Fortune 500 and 140+ Fortune1000 clients
?
?business through repeat customers
80% of
? relationships greater than 5 years
40 client
Strategic Alliances
? of choice for leading technology vendors
Partner
Investments in joint IPs and point solutions
?
? agnostic service delivery
Vendor
Our Partners
India North America Middle East APAC
GSS America Infotech Ltd. GSS America Inc. GSS America Infotech Ltd. GSS America Infotech Ltd.
Block ‘B’, Third Floor, 1699 Wall Street, Suite 201 P.O. Box 73030 3 Shenton Way
Cyber Gateway,Hi-Tec City, Mt. Prospect, Dubai Internet City #03-09, Shenton House
Hyderabad-81. A.P. India. IL 60056 Dubai - United Arab Emirates Singapore 068805
Phone: (91) 40 44556600 Tel: (847)640-3700 Tel: +97 143 755 710 Tel: +65 6227 8157
Fax: (91) 40 4002 8703 Fax: (847)640-3701 Fax:+97 143 672 786 Fax: +65 6491 5300
E-mail: india@gssamerica.com E-mail: chicago@gssamerica.com E-mail: dubai@gssamerica.com E-mail: singapore@gssamerica.com
Visit: WWW.GSSAMERICA.COM