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#DRA @RolandFrasier
Digtal RetailersAssociation
Digital Retailers Assoc.
Exercises + Slides
Day 2
Product Mix + Product Line Terms
Product Mix Width: # of different product lines carried by the company
Product Mix Length: # of items in the product line
Product Mix Depth: # of versions of each product offered in the line
Product Mix Consistency: How closely related are the different product lines
Product Line: Closely related group of products
#DRA @RolandFrasier
The Product Line Grid
The Product Line Grid
This is a sample of bold
text on a full color slide.
This is good for quotes,stats,
dividers,etc.
The Product
Funnel Grid
#DRA @RolandFrasier
The Product Funnel Grid
Product | Test 1 | Test 2 | Winner
Lead Gen Device
$2 Cost/$10 Value
Contest Product $500
Membership Site,
Assoc., Buyer’s Club
Core Products +
Profit Maximizers
Contest #1
Cost $____ CR __
Contest #2
Cost $____ CR __
Launch Contest
Cost $____ CR __
Tripwire #1
Cost $____ CR __
Tripwire #2
Cost $____ CR __
Launch Tripwire
Cost $____ CR __
Continuity #1
Cost $____ CR __
Continuity #2
Cost $____ CR __
Launch Continuity
Cost $____ CR __
Product Set #1
Cost $____ CR __
Product Set #2
Cost $____ CR __
Launch Product Set
Cost $____ CR __
This is a sample of bold
text on a full color slide.
This is good for quotes,stats,
dividers,etc.
The Product
Line Grid
#DRA @RolandFrasier
The Product Line Grid
#DRA @RolandFrasier
omersThe Product Line Grid
Products
Existing Extended New
Markets/Customers
ExistingExtendedNew
#DRA @RolandFrasier
What are your current
product(s) that you sell in
your existing markets?
Can you add or delete
features or benefits to
change or modify existing
products to sell to your
current market?
What new products can you
create to sell to your
existing customers?
In what additional
channels can you sell your
existing products that you
aren’t selling them now?
What customers or markets
in additional channels
would buy products with
different features/benefits?
In what additional
channels could you sell
new products?
In what completely new
markets can you sell your
existing products to new
customers?
What completely new
markets would be a fit for
products with new features
and benefits?
What new products can you
sell in completely new
markets to new customers?
The Product Line Grid
Products
Existing Extended New
Markets/Customers
ExistingExtendedNew
#DRA @RolandFrasier
This is a sample of bold
text on a full color slide.
This is good for quotes,stats,
dividers,etc.
The New
Product Canvas
#DRA @RolandFrasier
The New Product Canvas
Problem Solution Unique Value
Proposition
Unfair
Advantage
Customer
SegmentsTop 3 problems Top 3 Benefits
Single, clearcompelling
message states why
you’re different, worth
paying attention to.
Can’t be easily copied
or bought
Target customers
Key Metrics
Key activitiesyou
measure
Channels
Path to customers
Cost Structure
Customer acquisitioncosts
Distributioncosts
Hosting, People, etc.
Revenue Streams
Revenue Model
LTV, Revenue,
Gross Margin
Problem Solution
#DRA @RolandFrasier
The New Product Canvas
Problem Solution Unique Value
Proposition
Unfair
Advantage
Customer
SegmentsTop 3 problems Top 3 Benefits
Single, clearcompelling
message states why
you’re different, worth
paying attention to.
Can’t be easily copied
or bought
Target customers
Key Metrics
Key activitiesyou
measure
Channels
Path to customers
Cost Structure
Customer acquisitioncosts
Distributioncosts
Hosting, People, etc.
Revenue Streams
Revenue Model
LTV, Revenue,
Gross Margin
Problem Solution
#DRA @RolandFrasier
This is a sample of bold
text on a full color slide.
This is good for quotes,stats,
dividers,etc.
Product Innovation
Mapping
#DRA @RolandFrasier
Disruption = Apply,Mix + Match Different Business Models To Your Industry
• Landlord (Physical/IP)
• Affiliate
• PayAs You Go
• Publisher
• Franchise
• Manufacturer/Sales Rep
• Wholesaler
#DRA @RolandFrasier
• Broker
• Reseller/VAR
• Retailer
• Network Marketing
• All you can eat
• Direct Seller
• Subscription
Experiment With Different Pricing Models
• Free (Ad Supported)
• Freemium
• Value Based
• Tiered/Volume
• Feature + Add-Ons
• Low Price
• MSRP/MAP
#DRA @RolandFrasier
• Free + Paid Support
• “Cost +” or“x Cost”
• Portfolio/Suite
• Commodity
• Razor + Blade
• Premium/Luxury
• Discount
Uber Product Innovation Mapping
Business Model
Primary Secondary Tertiary
PricingModels
PrimarySecondaryTertiary
#DRA @RolandFrasier
Broker: Connect Drivers
With Passengers
Volume: Charge 15%-
30% Brokerage Fee
Landlord/Tenant:
Drivers Rent Car Space
Tiered based on type of
car requested
Affiliate
Referral Fees For New
Customers
Referral Fee For New
Drivers
Volume (Distance/Miles)
Time of Day Premium
SurvivalLife Product Innovation Mapping
Business Model
Primary Secondary Tertiary
PricingModels
PrimarySecondaryTertiary
#DRA @RolandFrasier
Direct Seller: Gadgets
People Want
Subscription: FPA
Membership
Publisher
Low Price: Tripwire Value Based Free + Ad Supported
Cost + or X Cost: Upsells
to additional products
Tiered: Membership
Levels
Feature + Add-ons
New Product Innovation Mapping
Business Model
Primary Secondary Tertiary
PricingModels
PrimarySecondaryTertiary
#DRA @RolandFrasier
This is a sample of bold
text on a full color slide.
This is good for quotes,stats,
dividers,etc.
Product
Improvement
#DRA @RolandFrasier
#DRA @RolandFrasier
Product Iteration Should Never Stop
PSF/PMF + PFM (People + Fun + Money)
Kaizen “ABI”ALWAYS Be Iterating
If you don’t someone else will be…
It’s why AirBnB isn’t Hilton or Marriott
It’s why Newspapers didn’t start Craigslist
It’s why Blockbuster never saw Netflix
coming
Image Source: Ash Maurya
Build > Measure > Learn
• Shorten the BML loop with Fast Feedback
• Build MVP First OR Start With Your Existing
Product/Service, then Test it.
• Measure Results
• Learn What To Test Next From Data Analysis
• Each Product Iteration should better solve
the customer’s problem.
Source: Eric Reis #DRA @RolandFrasier
This is a sample of bold
text on a full color slide.
This is good for quotes,stats,
dividers,etc.
Pivots: When Good
Products Go Bad
#DRA @RolandFrasier
Product Line Pivots
Zoom-In: Many products become
1 product
Zoom-Out: 1 product becomes
many products
Technology: New tech can
improve price or performance.
Platform: Switch between house
product, affiliate or marketplace
Channel: Change distribution
channels but not product
#DRA @RolandFrasier
Value Capture: New rev model
Growth Engine: Move between
viral, paid or sticky growth engine
Customer Need: Tweak product to
solve more important need
Customer Segment: Same
product to different customer
Architecture: High margin, low
volume to or from Low Margin,
High Margin
This is a sample of bold
text on a full color slide.
This is good for quotes,stats,
dividers,etc.
Thank you!

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Product Mix and Line Terms for Digital Retailers

  • 1. #DRA @RolandFrasier Digtal RetailersAssociation Digital Retailers Assoc. Exercises + Slides Day 2
  • 2. Product Mix + Product Line Terms Product Mix Width: # of different product lines carried by the company Product Mix Length: # of items in the product line Product Mix Depth: # of versions of each product offered in the line Product Mix Consistency: How closely related are the different product lines Product Line: Closely related group of products #DRA @RolandFrasier
  • 5. This is a sample of bold text on a full color slide. This is good for quotes,stats, dividers,etc. The Product Funnel Grid #DRA @RolandFrasier
  • 6. The Product Funnel Grid Product | Test 1 | Test 2 | Winner Lead Gen Device $2 Cost/$10 Value Contest Product $500 Membership Site, Assoc., Buyer’s Club Core Products + Profit Maximizers Contest #1 Cost $____ CR __ Contest #2 Cost $____ CR __ Launch Contest Cost $____ CR __ Tripwire #1 Cost $____ CR __ Tripwire #2 Cost $____ CR __ Launch Tripwire Cost $____ CR __ Continuity #1 Cost $____ CR __ Continuity #2 Cost $____ CR __ Launch Continuity Cost $____ CR __ Product Set #1 Cost $____ CR __ Product Set #2 Cost $____ CR __ Launch Product Set Cost $____ CR __
  • 7. This is a sample of bold text on a full color slide. This is good for quotes,stats, dividers,etc. The Product Line Grid #DRA @RolandFrasier
  • 8. The Product Line Grid #DRA @RolandFrasier
  • 9. omersThe Product Line Grid Products Existing Extended New Markets/Customers ExistingExtendedNew #DRA @RolandFrasier What are your current product(s) that you sell in your existing markets? Can you add or delete features or benefits to change or modify existing products to sell to your current market? What new products can you create to sell to your existing customers? In what additional channels can you sell your existing products that you aren’t selling them now? What customers or markets in additional channels would buy products with different features/benefits? In what additional channels could you sell new products? In what completely new markets can you sell your existing products to new customers? What completely new markets would be a fit for products with new features and benefits? What new products can you sell in completely new markets to new customers?
  • 10. The Product Line Grid Products Existing Extended New Markets/Customers ExistingExtendedNew #DRA @RolandFrasier
  • 11. This is a sample of bold text on a full color slide. This is good for quotes,stats, dividers,etc. The New Product Canvas #DRA @RolandFrasier
  • 12. The New Product Canvas Problem Solution Unique Value Proposition Unfair Advantage Customer SegmentsTop 3 problems Top 3 Benefits Single, clearcompelling message states why you’re different, worth paying attention to. Can’t be easily copied or bought Target customers Key Metrics Key activitiesyou measure Channels Path to customers Cost Structure Customer acquisitioncosts Distributioncosts Hosting, People, etc. Revenue Streams Revenue Model LTV, Revenue, Gross Margin Problem Solution #DRA @RolandFrasier
  • 13. The New Product Canvas Problem Solution Unique Value Proposition Unfair Advantage Customer SegmentsTop 3 problems Top 3 Benefits Single, clearcompelling message states why you’re different, worth paying attention to. Can’t be easily copied or bought Target customers Key Metrics Key activitiesyou measure Channels Path to customers Cost Structure Customer acquisitioncosts Distributioncosts Hosting, People, etc. Revenue Streams Revenue Model LTV, Revenue, Gross Margin Problem Solution #DRA @RolandFrasier
  • 14. This is a sample of bold text on a full color slide. This is good for quotes,stats, dividers,etc. Product Innovation Mapping #DRA @RolandFrasier
  • 15. Disruption = Apply,Mix + Match Different Business Models To Your Industry • Landlord (Physical/IP) • Affiliate • PayAs You Go • Publisher • Franchise • Manufacturer/Sales Rep • Wholesaler #DRA @RolandFrasier • Broker • Reseller/VAR • Retailer • Network Marketing • All you can eat • Direct Seller • Subscription
  • 16. Experiment With Different Pricing Models • Free (Ad Supported) • Freemium • Value Based • Tiered/Volume • Feature + Add-Ons • Low Price • MSRP/MAP #DRA @RolandFrasier • Free + Paid Support • “Cost +” or“x Cost” • Portfolio/Suite • Commodity • Razor + Blade • Premium/Luxury • Discount
  • 17. Uber Product Innovation Mapping Business Model Primary Secondary Tertiary PricingModels PrimarySecondaryTertiary #DRA @RolandFrasier Broker: Connect Drivers With Passengers Volume: Charge 15%- 30% Brokerage Fee Landlord/Tenant: Drivers Rent Car Space Tiered based on type of car requested Affiliate Referral Fees For New Customers Referral Fee For New Drivers Volume (Distance/Miles) Time of Day Premium
  • 18. SurvivalLife Product Innovation Mapping Business Model Primary Secondary Tertiary PricingModels PrimarySecondaryTertiary #DRA @RolandFrasier Direct Seller: Gadgets People Want Subscription: FPA Membership Publisher Low Price: Tripwire Value Based Free + Ad Supported Cost + or X Cost: Upsells to additional products Tiered: Membership Levels Feature + Add-ons
  • 19. New Product Innovation Mapping Business Model Primary Secondary Tertiary PricingModels PrimarySecondaryTertiary #DRA @RolandFrasier
  • 20. This is a sample of bold text on a full color slide. This is good for quotes,stats, dividers,etc. Product Improvement #DRA @RolandFrasier
  • 21. #DRA @RolandFrasier Product Iteration Should Never Stop PSF/PMF + PFM (People + Fun + Money) Kaizen “ABI”ALWAYS Be Iterating If you don’t someone else will be… It’s why AirBnB isn’t Hilton or Marriott It’s why Newspapers didn’t start Craigslist It’s why Blockbuster never saw Netflix coming Image Source: Ash Maurya
  • 22. Build > Measure > Learn • Shorten the BML loop with Fast Feedback • Build MVP First OR Start With Your Existing Product/Service, then Test it. • Measure Results • Learn What To Test Next From Data Analysis • Each Product Iteration should better solve the customer’s problem. Source: Eric Reis #DRA @RolandFrasier
  • 23. This is a sample of bold text on a full color slide. This is good for quotes,stats, dividers,etc. Pivots: When Good Products Go Bad #DRA @RolandFrasier
  • 24. Product Line Pivots Zoom-In: Many products become 1 product Zoom-Out: 1 product becomes many products Technology: New tech can improve price or performance. Platform: Switch between house product, affiliate or marketplace Channel: Change distribution channels but not product #DRA @RolandFrasier Value Capture: New rev model Growth Engine: Move between viral, paid or sticky growth engine Customer Need: Tweak product to solve more important need Customer Segment: Same product to different customer Architecture: High margin, low volume to or from Low Margin, High Margin
  • 25. This is a sample of bold text on a full color slide. This is good for quotes,stats, dividers,etc. Thank you!