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100%Open 2015
The DNA of the Open Enterprise
Roland Harwood 100%Open, 21/4/15
21 April 2015 1
© 100%Open 201521 April 2015 2
The Birthday Paradox
What are the chances that
two people in this room
share the same birthday?
100%Open 2015
Birthday Paradox
21 April 2015 3
The probability of 2 people
sharing the same birthday is
over 50% with just 23 people
in a group, 99% in a group of
just 57 people, and with 200
people it is 99.999999999999
9999999999999998%.
100%Open 2015
3 Minute JV
21 April 2015 4
“A new idea is nothing more
or less than the combination
of old elements.”
James Webb Young
100%Open 2015
3 Minute Joint Venture
1. Turn to somebody you don’t know.
2. Introduce yourselves to each other.
3. Find something you could do together.
4. Give your joint venture a name.
3 Minute JV
© 100%Open 2015
Give > Get
721/04/2015
“Connect on your
similarities, and benefit
from your differences.”
Valdis Krebs
© 100%Open 201521 April 2015 8
Open Innovation is…
Innovating with partners
by sharing the risks
and the rewards.
© 100%Open 2015
100%Open Innovation Process
21 April 2015 9
BARCLAYS
Co-created a new
open innovation
strategy that was
approved by CMO
and currently in
process of
implementation
and training.
P&G
100’s of consumer
insights identified
based on analysing
and coding
10,000’s social
media comments
from 6 countries.
E.ON
Sourced and co-
created new £10m
ideas with 5000
customers
including an E.ON
electric vehicle
breakdown
recovery service.
LEGO
New online
platform with
500,000
customers leading
to several of the
most profitable
recent product
launches.
OXFAM
Flexible giving app
co-created and
prototyped with
Oxfam donors and
customers and
now in the process
of being built.
CARLSBERG
Successfully
launched
Somersby Cider
reaching 20% of
the Swiss
population without
traditional media.
IDEATE
with your crowd
in response
to insights
LISTEN
& extract
insights from
consumers
FRAME
& design
focused
challenge
TEST
ideas &
design
concepts
REFINE
the best
concepts
pre-launch
LAUNCH
& evaluate
your product
or service
© 100%Open 2015
Case Study – The LEGO Group
We helped LEGO create their open innovation strategy and develop an ideas
platform rolled out to all employees and to an external community of 1 million people.
21/04/2015 10
100%Open 2015
2 degrees of Separation
21 April 2015 11
"There are more smart
people outside your
company, than within it.
It’s the law of numbers.
Be adaptive.”
Reid Hoffman
100%Open 2015
Case Study – P&G
21 April 2015 12
Each search has summary sheet…
Global search of 250,000+ high growth companies globally and secure development of
opportunities through an “Innovation Airlock” leading to £8.5m in new partnerships.
Innovation Radar & Airlock Search
1000 companies > 200 vetted > 100 recommendations > 8 deals…which can be drilled into for detailed info.
100%Open 2015
Explore > Extract > Exploit
21 April 2015 13
“Innovation is a
U-Shaped Process.”
Paul Vanags
© 100%Open 2014
Case Study - Oxfam
We worked with Oxfam to train their senior leadership team in innovation and to
design a new innovation toolkit an award winning internal innovation platform.
21/04/2015 14
100%Open 2015
Open Innovation Principles
21 April 2015 15
“Nearly every problem has
been solved by someone,
somewhere. The challenge
of the 21st century is to
find out what works
and scale it up.”
Bill Clinton
100%Open 2015 16
Case Study – Interface
21 April 2015
Interface are a $1bn carpet company driven by environmental sustainability and
helped them developed a new carpet tile made out of recycled discarded fishing nets.
© 100%Open 2015
Peripheral Vision
1721/04/2015
“Innovation is a by-product
of engaged networks.”
Verna Allee
© 100%Open 2014
Colombia CO4
CO4 is a government-led national programme with 12 of the largest companies in
Colombia on 30+ innovation challenges to source solution providers globally.
21/04/2015 18
100%Open 2015
1. Setting the innovation strategy – Vectors, Co-Lab Test
2. Finding unmet needs – Personas, Unmet Needs, Blueprint
3. Discovering new ideas – Co-Creation Techniques, Ideas Jam, Insight Crowd
4. Building prototypes – Prototyping Techniques, Prototype Evaluator
5. Developing propositions – IP Strategy Tool, Airlock, Sketch Templates
6. Making business models – Open Innovation Metrics, Business Model Canvas
100%Open 2015
100%Open Toolkit
21 April 2015 21
www.toolkit.100open.com
100%Open 2014
Toolkit
21 April 2015 22
1. Co-Lab Test
100%Open 201521 April 2015 23
Collaboration Styles
Introduction
Everyone has a role to play
when it comes to
collaborative innovation,
but individuals need to
know where they fit in a
team.
This diagnostic tool
assesses people’s
collaboration skills and the
balance of such skills
within a team, company or
partnership.
100%Open 201521 April 2015 24
Co-Lab Roles
Activators
CultivatorsInfluencersExplorers
ProducersConnectors
100%Open 2015
Co-Lab Roles
Explorers
You're great at:
• Being creative and inquisitive
• Original thinking & testing different
concepts
• Spotting insights
But watch out:
• Can be prone to over-excitement and a
lack of focus
21 April 2015 25
100%Open 2015
Co-Lab Roles
Connectors
You're great at:
• Spotting similarities or differences
• Brokering new opportunities
• Taking interest in others
But watch out:
• Can be distracted and unaccountable
21 April 2015 26
100%Open 2015
Co-Lab Roles
Producers
You're great at:
• Understanding everyone's diverse
motivations
• Navigating challenges
• Communicating with sensitivity
But watch out:
• More interested in the process than
results
21 April 2015 27
100%Open 2015
Co-Lab Roles
Activators
You're great at:
• Leading by example
• Mobilizing others
• Communicating with authority
But watch out:
• Can stifle innovation by jumping into
solution mode too quickly
21 April 2015 28
100%Open 2015
Co-Lab Roles
Cultivators
You're great at:
• Empathy
• Intuition
• Inspiring others
But watch out:
• Can blend into the background and lack
confidence
21 April 2015 29
100%Open 2015
Co-Lab Roles
Influencers
You're great at:
• Encouraging others to open up
• Understanding what's important to
others
• Communicating persuasively
But watch out:
• Tendency to exaggerate details or
dominate
21 April 2015 30
100%Open 201321 April 2015 31
Co-Lab
6 Social Collaboration Archetypes
I n n o v a t i o n
Collaboration
Ideas Impact
Individual
Group
Activator
CultivatorInfluencers
Explorer
Connector Producer
Reference: Jankel Collaboration IQ
100%Open 2014 32
Co-Lab Test
21 April 2015
100%Open 2014
Toolkit
21 April 2015 33
www.100open.com/co-lab-test
100%Open 2014
2. Innovation Airlock
21 April 2015 34
Toolkit
100%Open 2014
Innovation Airlock
The Innovation Airlock’s job is to encourage and facilitate
collaboration between two organisations by providing:
1. Insulation - For confidential information in both
directions – entering into NDAs, receiving
confidential information without communicating
anything inappropriate or too early
2. Coaching – Helping both Challenge Holders and
Innovation Partners to compellingly represent their
needs and offers to each other in a common language
3. Simplicity – Reducing the administrative and
logistical challenges of the many separate dialogues
with other Innovation Partners
4. Process facilitation – Leading the dialogues through a
defined series of steps over a defined time period
towards their intended conclusion
21 April 2015 35
100%Open 2014
Innovation Airlock
21 April 2015 36
100%Open 2015
47 Dots
21 April 2015 37
“We shape our tools and
thereafter our tools
shape us.”
Marshal McLuhan
100%Open 2015
47 Dots
21 April 2015 38
100%Open 2014
Future Predictions
1. Open innovation is rapidly moving from
marginal to mainstream business practice.
2. The sweet spot for open innovation is where
brand and marketing meets R&D.
3. The crowd economy will double in size every 18
months for the foreseeable future.
4. Focus on FMCG, financial services, media,
government, academia, manufacturing,
automotive, energy, transport.
5. Success requires courage, empathy, participation
platform and tools, relinquishing of some
control, and trusted partners and networks.
21/04/2015 39
© 100%Open 201221 April 2015 40
Give Get
“From what we get, we
can make a living; what
we give, however,
makes a life.”
Arthur Ashe
100%Open 2014
Thank You
21 April 2015 41
Roland Harwood
Co-Founder & Managing Partner
100%Open | Somerset House | London | WC2R 1LA | UK
Phone: +44 (0)20 7759 1050 | +44 (0)7811 761 435
Email: roland@100Open.com
Web: www.100Open.com
Twitter: @rolandharwood @100Open

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Crowdsourcing Week Global 2015 Singapore Co-Lab Session Tuesday 21st

  • 1. 100%Open 2015 The DNA of the Open Enterprise Roland Harwood 100%Open, 21/4/15 21 April 2015 1
  • 2. © 100%Open 201521 April 2015 2 The Birthday Paradox What are the chances that two people in this room share the same birthday?
  • 3. 100%Open 2015 Birthday Paradox 21 April 2015 3 The probability of 2 people sharing the same birthday is over 50% with just 23 people in a group, 99% in a group of just 57 people, and with 200 people it is 99.999999999999 9999999999999998%.
  • 4. 100%Open 2015 3 Minute JV 21 April 2015 4 “A new idea is nothing more or less than the combination of old elements.” James Webb Young
  • 5. 100%Open 2015 3 Minute Joint Venture 1. Turn to somebody you don’t know. 2. Introduce yourselves to each other. 3. Find something you could do together. 4. Give your joint venture a name.
  • 7. © 100%Open 2015 Give > Get 721/04/2015 “Connect on your similarities, and benefit from your differences.” Valdis Krebs
  • 8. © 100%Open 201521 April 2015 8 Open Innovation is… Innovating with partners by sharing the risks and the rewards.
  • 9. © 100%Open 2015 100%Open Innovation Process 21 April 2015 9 BARCLAYS Co-created a new open innovation strategy that was approved by CMO and currently in process of implementation and training. P&G 100’s of consumer insights identified based on analysing and coding 10,000’s social media comments from 6 countries. E.ON Sourced and co- created new £10m ideas with 5000 customers including an E.ON electric vehicle breakdown recovery service. LEGO New online platform with 500,000 customers leading to several of the most profitable recent product launches. OXFAM Flexible giving app co-created and prototyped with Oxfam donors and customers and now in the process of being built. CARLSBERG Successfully launched Somersby Cider reaching 20% of the Swiss population without traditional media. IDEATE with your crowd in response to insights LISTEN & extract insights from consumers FRAME & design focused challenge TEST ideas & design concepts REFINE the best concepts pre-launch LAUNCH & evaluate your product or service
  • 10. © 100%Open 2015 Case Study – The LEGO Group We helped LEGO create their open innovation strategy and develop an ideas platform rolled out to all employees and to an external community of 1 million people. 21/04/2015 10
  • 11. 100%Open 2015 2 degrees of Separation 21 April 2015 11 "There are more smart people outside your company, than within it. It’s the law of numbers. Be adaptive.” Reid Hoffman
  • 12. 100%Open 2015 Case Study – P&G 21 April 2015 12 Each search has summary sheet… Global search of 250,000+ high growth companies globally and secure development of opportunities through an “Innovation Airlock” leading to £8.5m in new partnerships. Innovation Radar & Airlock Search 1000 companies > 200 vetted > 100 recommendations > 8 deals…which can be drilled into for detailed info.
  • 13. 100%Open 2015 Explore > Extract > Exploit 21 April 2015 13 “Innovation is a U-Shaped Process.” Paul Vanags
  • 14. © 100%Open 2014 Case Study - Oxfam We worked with Oxfam to train their senior leadership team in innovation and to design a new innovation toolkit an award winning internal innovation platform. 21/04/2015 14
  • 15. 100%Open 2015 Open Innovation Principles 21 April 2015 15 “Nearly every problem has been solved by someone, somewhere. The challenge of the 21st century is to find out what works and scale it up.” Bill Clinton
  • 16. 100%Open 2015 16 Case Study – Interface 21 April 2015 Interface are a $1bn carpet company driven by environmental sustainability and helped them developed a new carpet tile made out of recycled discarded fishing nets.
  • 17. © 100%Open 2015 Peripheral Vision 1721/04/2015 “Innovation is a by-product of engaged networks.” Verna Allee
  • 18. © 100%Open 2014 Colombia CO4 CO4 is a government-led national programme with 12 of the largest companies in Colombia on 30+ innovation challenges to source solution providers globally. 21/04/2015 18
  • 20. 1. Setting the innovation strategy – Vectors, Co-Lab Test 2. Finding unmet needs – Personas, Unmet Needs, Blueprint 3. Discovering new ideas – Co-Creation Techniques, Ideas Jam, Insight Crowd 4. Building prototypes – Prototyping Techniques, Prototype Evaluator 5. Developing propositions – IP Strategy Tool, Airlock, Sketch Templates 6. Making business models – Open Innovation Metrics, Business Model Canvas
  • 21. 100%Open 2015 100%Open Toolkit 21 April 2015 21 www.toolkit.100open.com
  • 22. 100%Open 2014 Toolkit 21 April 2015 22 1. Co-Lab Test
  • 23. 100%Open 201521 April 2015 23 Collaboration Styles Introduction Everyone has a role to play when it comes to collaborative innovation, but individuals need to know where they fit in a team. This diagnostic tool assesses people’s collaboration skills and the balance of such skills within a team, company or partnership.
  • 24. 100%Open 201521 April 2015 24 Co-Lab Roles Activators CultivatorsInfluencersExplorers ProducersConnectors
  • 25. 100%Open 2015 Co-Lab Roles Explorers You're great at: • Being creative and inquisitive • Original thinking & testing different concepts • Spotting insights But watch out: • Can be prone to over-excitement and a lack of focus 21 April 2015 25
  • 26. 100%Open 2015 Co-Lab Roles Connectors You're great at: • Spotting similarities or differences • Brokering new opportunities • Taking interest in others But watch out: • Can be distracted and unaccountable 21 April 2015 26
  • 27. 100%Open 2015 Co-Lab Roles Producers You're great at: • Understanding everyone's diverse motivations • Navigating challenges • Communicating with sensitivity But watch out: • More interested in the process than results 21 April 2015 27
  • 28. 100%Open 2015 Co-Lab Roles Activators You're great at: • Leading by example • Mobilizing others • Communicating with authority But watch out: • Can stifle innovation by jumping into solution mode too quickly 21 April 2015 28
  • 29. 100%Open 2015 Co-Lab Roles Cultivators You're great at: • Empathy • Intuition • Inspiring others But watch out: • Can blend into the background and lack confidence 21 April 2015 29
  • 30. 100%Open 2015 Co-Lab Roles Influencers You're great at: • Encouraging others to open up • Understanding what's important to others • Communicating persuasively But watch out: • Tendency to exaggerate details or dominate 21 April 2015 30
  • 31. 100%Open 201321 April 2015 31 Co-Lab 6 Social Collaboration Archetypes I n n o v a t i o n Collaboration Ideas Impact Individual Group Activator CultivatorInfluencers Explorer Connector Producer Reference: Jankel Collaboration IQ
  • 32. 100%Open 2014 32 Co-Lab Test 21 April 2015
  • 33. 100%Open 2014 Toolkit 21 April 2015 33 www.100open.com/co-lab-test
  • 34. 100%Open 2014 2. Innovation Airlock 21 April 2015 34 Toolkit
  • 35. 100%Open 2014 Innovation Airlock The Innovation Airlock’s job is to encourage and facilitate collaboration between two organisations by providing: 1. Insulation - For confidential information in both directions – entering into NDAs, receiving confidential information without communicating anything inappropriate or too early 2. Coaching – Helping both Challenge Holders and Innovation Partners to compellingly represent their needs and offers to each other in a common language 3. Simplicity – Reducing the administrative and logistical challenges of the many separate dialogues with other Innovation Partners 4. Process facilitation – Leading the dialogues through a defined series of steps over a defined time period towards their intended conclusion 21 April 2015 35
  • 37. 100%Open 2015 47 Dots 21 April 2015 37 “We shape our tools and thereafter our tools shape us.” Marshal McLuhan
  • 38. 100%Open 2015 47 Dots 21 April 2015 38
  • 39. 100%Open 2014 Future Predictions 1. Open innovation is rapidly moving from marginal to mainstream business practice. 2. The sweet spot for open innovation is where brand and marketing meets R&D. 3. The crowd economy will double in size every 18 months for the foreseeable future. 4. Focus on FMCG, financial services, media, government, academia, manufacturing, automotive, energy, transport. 5. Success requires courage, empathy, participation platform and tools, relinquishing of some control, and trusted partners and networks. 21/04/2015 39
  • 40. © 100%Open 201221 April 2015 40 Give Get “From what we get, we can make a living; what we give, however, makes a life.” Arthur Ashe
  • 41. 100%Open 2014 Thank You 21 April 2015 41 Roland Harwood Co-Founder & Managing Partner 100%Open | Somerset House | London | WC2R 1LA | UK Phone: +44 (0)20 7759 1050 | +44 (0)7811 761 435 Email: roland@100Open.com Web: www.100Open.com Twitter: @rolandharwood @100Open

Notas del editor

  1. Introducing Open Enterprise Mindsets and Tools In this interactive session we will explore how we are all just one conversation away from pretty much everything and anything, and share first hand accounts of what brands like LEGO, P&G and Oxfam are doing about it to harness new insight, ideas and innovation. What can science learn from open business – doesn’t mean open about everything to everyone, open is not the same as free, give to get, global scale impact, What can business learn from open science – citizen science, peer review publishing, reputation based incentives, people scale networks Roland – Long line of academics, Trained as a scientist, Peter Higgs, Got bored almost immediately 100%Open – Open innovation agency – LEGO, P&G, Orange, E.ON – strategy, workshops, crowds What can science learn from open business – doesn’t mean open about everything to everyone, open is not the same as free, give to get, global scale impact, What can business learn from open science – citizen science, peer review publishing, reputation based incentives, people scale networks
  2. ROLAND
  3. 2 degrees of separation Birthday paradox
  4. 2. All of the problems have already been solved – too much reinvention of the wheel (pardon the pun). Art of innovation is being a good detective, more than being the best inventor.
  5. ROLAND > LUCY
  6. The airlock is a temporary arrangement. The ideal outcome is that the trusted agent can withdraw, leaving the company in one more new collaborations with other parties. However, if that’s not possible, the company and any potential collaborators can withdraw having not revealed their IP to anyone other than the agent under NDA. In this way, the airlock keeps everyone clean whilst collaboration discussions take place.