This document discusses open innovation and two models for facilitating it - Discover and Jam. Discover starts with a specific problem and uses a competitive process to generate solutions. Jam starts by finding partners to explore opportunities and uses an iterative, cooperative process. The document provides examples of companies that have used open innovation and lessons learned, such as starting with broad interests, trusting communities, and communicating ambitious goals. It concludes with thanks and contact information.
2. 28/03/2011 2 100%Open is dedicated to open innovation. Our network & know-how helps you co-innovate better, cheaper and faster. Introducing 100%Open
6. 28/03/2011 6 (Reluctant) PioneersLEGO Lego Mindstorms is LEGO’s most successful product range ever and has helped shift their strategy from a toy manufacturer to an innovation platform.
7. Local Motors & Threadless Threadless have sold out of every single new range they have every produced and Local Motor’s customers are significantly less likely to default on their repayments. 28/03/2011 7
8. Mozilla 28/03/2011 8 Mozilla is a global non-profit dedicated to keeping the internet free, open and accessible to all, and shaping the future of the Web for the public good.
9. TopCoder Topcoderis the world's largest competitive software development community with 288,314 developers representing more than 200 countries. 28/03/2011 9
10. Android Android is a mobile operating system based on a modified version of the Linux kernel, and is the fastest growing smartphone OS, & accounts for 29% of the market (Nielsen March 2011). 28/03/2011 10
11. 28/03/2011 11 Wikipedia – Order through Chaos Anarchy Democracy Meritocracy Aristocracy Monarchy
38. March 28, 2011 25 Find broad platforms of mutual interest Happy people are healthier. Britain is less happy than in the 1950s yet three times richer. Home & family, stability & calm have increased in importance for consumers.
39. Host a jam session on or offline 28/03/2011 26
53. Case Study 1E.ON Power to the People is a customer-led innovation programme from E.ON that launched in October 2010 seeking new £10m ideas, products or ventures. 28/03/2011 32
57. 28/03/2011 36 Procter & Gamble P&G invited the UK’s design community to respond to two briefs on fabric care (narrow) and wellness (broad), to find global new markets worth $100 million.
66. 28/03/2011 39 Find your top 1%, and understand what motivates them. Case Study 4
67. 28/03/2011 40 Virgin Atlantic V-Jam Virgin Atlantic’s return on investment has been 10:1, better value than using a commercial third party for system development, and for more radical ideas.
68. “The future reveals itself through the peripheral.” JG Ballard 28/03/2011 41 Case Study 5
69. 28/03/2011 42 Case Study 5McLaren & NATS McLaren’s predictive F1 software allows air traffic controllers to predict how aircraft are likely to act at airports, overcoming costly and dangerous uncertainty.
71. 28/03/2011 44 Case Study 6Oracle Led to a major collaboration, Wellbe, between Oracle, BT, Pfizer and the NHS to provide a health incentive scheme for the UK to be launched for the 2012 Olympics .
72. 28/03/2011 45 What are we ‘actually’ going to do? “The only thing harder than starting something new, is stopping something old.” Russell Ackoff
85. Opening Up The thing you are most proud of having collaborated on. What it taught you about your skills & attributes. Your most developed innovation qualities. 28/03/2011 52 www.brickartist.com
DavidWe recently ran a customer co-creation programme with E.ON where we were initially a little overwhelmed by the number of ideas submitted and felt pressure to respond to them all. The trick here was to sit back for a little while and let the community do the heavy lifting. i.e. have voting or commenting mechanisms on your online community which allows other members of the community to sift out the best ideas and let the cream rise to the top. Of course you still need to dip in occasionally if the community has mistakenly got carried away with creating 'a perpetual motion machine' but actually this seldom happens, and it's about enabling and trusting your community to do the right thing.
RolandMobVol first then OSCR (link to P&G)Last year we ran another project with Orange which was about crowdsourcing social media applications. The initial challenge was targeted at social entrepreneurs, charities and technical developers and so was slightly complicated in scope and we started with a very difficult challenge. However through much discussion and debate we managed to boil down the challenge to the following question: "How can people do good in 5 minutes or less using their mobile phone?" which is much easier to understand and really seemed to capture the imagination of the target audiences. The trick here is to ask open questions that are both not too broad but also not too specific, but instead aim for the sweet spot between these two extremes where there is room to be innovative.
RolandFind your top 1% and understand what motivates them. – Virgin AtlanticEnable and trust the community to do the heavy lifting. – EONStart at the End. – P&G vs OrangeAsk open and interesting questions. – OrangeDevelop your peripheral vision. – McLaren & NATSSet ambitious targets (and publish them widely). - Oracle
RolandFind your top 1% and understand what motivates them. – Virgin AtlanticEnable and trust the community to do the heavy lifting. – EONStart at the End. – P&G vs OrangeAsk open and interesting questions. – OrangeDevelop your peripheral vision. – McLaren & NATSSet ambitious targets (and publish them widely). - Oracle