Improving Patient Centered Care Through Rapid Cycle Change

Improving Person-Centered Care through Rapid Cycle Change Rosa West Ph.D., LMHC

Why Process Improvement? ,[object Object],[object Object],[object Object]

Process Improvement Principles ,[object Object],[object Object],[object Object],[object Object],[object Object]

We are going to focus on two? ,[object Object],[object Object]

Focus on Key Problems ,[object Object],[object Object]

Understand and Involve the Consumer ,[object Object],[object Object],[object Object],[object Object],[object Object]

Seek Ideas Outside the Organization or Department ,[object Object],[object Object],[object Object]

Process Improvement Tools ,[object Object],What are some examples of things you can do with staff to assess where they are and where they are going?

Process Improvement Tools cont… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Process Improvement Tools cont… ,[object Object],[object Object]

Common Concerns ,[object Object],[object Object],[object Object],[object Object]

How will it affect my clients? ,[object Object],[object Object],[object Object],[object Object]

Most Common Motivators ,[object Object],[object Object],[object Object],[object Object]

Improving Patient Centered Care Through Rapid Cycle Change

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Improving Patient Centered Care Through Rapid Cycle Change