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Improving Access for Regional Residents:
Tools, Resources, and Evolving Networks
Carrie Kissel
National Association of Development
Organizations and NADO Research Foundation
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About NADO
 National association for 540 regional development
organizations, including emerging network of Rural
Transportation Planning Organizations (RTPOs or RPOs)
 Promote public policies that strengthen local governments,
communities and economies through the regional strategies,
coordination efforts and program expertise of the nation’s
regional development organizations
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Presentation agenda
• Existing resources that support improved access:
– National RTAP assistance, library, e-learning, tech tools
• Upcoming resources
– Case studies, guidance materials through the National Cooperative
Highway Research Program
• Emerging technical assistance processes
3
National Rural Transit Assistance Program
• Technical assistance center funded by FTA through Section 5311 since 1987
• Free training materials and technical assistance products and services for rural
and tribal transit providers and State RTAPs
• National RTAP offices are in MA and DC, with some remote staff
• Review Board – state DOT officials and rural and tribal transit agency staff
• Learn more at nationalrtap.org
National RTAP Products and Services
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National RTAP Training Modules
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• 2 the Point Training
• Customer Driven Service
• Dispatching and Scheduling
• Essential Spanish
• Essential Skills for Trainers
• Emergency Procedures
• Fundamental Financial Management
• Problem Passengers
• Reasonable Suspicion for Supervisors
• Safety Training and Rural Transit (START)
• Substance Abuse Awareness for Safety Sensitive Employees
• Top Shops: Emergency Management in Facilities
National RTAP eLearning
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To access National RTAP eLearning, a learning management system (LMS), go to: elearning.nationalrtap.org
If you have questions, email: elearning@nationalrtap.org
TACL: The Transportation Technical Assistance Coordination Library
The Transportation Technical Assistance Coordination Library
(TACL) provides a sustainable methodology and platform to
access rural and tribal transportation coordination resources
across a diverse range of transportation technical assistance
centers and the Federal Transit Administration (FTA).
The FTA-funded technical assistance centers participating in
this ongoing work with links to their coordination resources are:
• National Aging and Disability Transportation Center (NADTC)
• National Center for Applied Transit Technology (N-CATT)
• National Center for Mobility Management (NCMM)
• National Rural Transit Assistance Program (National RTAP)
• Shared-Use Mobility Center (SUMC)
• Transit Workforce Center (TWC)
http://transportation-tacl.org
Featured Toolkit – Transit Managers Toolkit
• Developed for new rural transit managers.
• Provides information they will need to ensure their rural transit organizations are
operating smoothly.
• Assures compliance with the federal regulations associated with receiving FTA
Section 5311 funding.
• New pages: Charter Services, Operations Management Models
www.nationalrtap.org/Toolkits/Transit-Managers-Toolkit/Welcome
Technology Tools
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• Cost Allocation Calculator
• GTFS Builder
• ProcurementPRO
• Website Builder
Contact Information
National Rural Transit Assistance Program
nationalrtap.org | 888-589-6821 | info@nationalrtap.org
Connect on Facebook, Twitter, YouTube, LinkedIn & Instagram
U.S. Department of Transportation
Federal Transit Administration
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NCHRP 08-131 Workshop:
Access to Jobs, Economic
Opportunities, and
Education in Rural Areas
Project Overview
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Access to Jobs, Economic Opportunities, and Education in Rural Areas
Task 0: Kick-Off
Task 1: Literature Review
Task 2: Review State-of-Practice
Task 3: Case Studies
Phase 1
Task 4: Interim Report
Task 5: Rural Accessibility Framework
Task 7: Draft and Final Deliverables
Task 6: Guidance Testing
Phase 2
Key Themes
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Access to Jobs, Economic Opportunities, and Education in Rural Areas
• Planning Policies
and Requirements
• Project Evaluation
and Prioritization
• Project Funding
• Development and
Implementation
• Stakeholder
Engagement
• Transportation
Service Provision
Planning, Policy,
and Investment
Processes • Local
• Region
• State
Geographic Scale
• Economic Activity
• Demographics
• Growth Trends
• Rural Area Types
Local Context
• Jobs
• Education
• Health
• Social Services
Type of Access
• Highway
• Public Transit
• Bicycle
• Pedestrian
• Broadband
Transportation and
Communication
Measurements and Methods
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Access to Jobs, Economic Opportunities, and Education in Rural Areas
Strategies for Achieving Objectives
Staff Capacity
Evaluation
Funding
Coordination Formalizing Partnerships, Pooling Resources, Crossing Boundaries, Linking Planning and
Provider Agencies
Access to Destinations, Distress or Need, Reframing, Using Metrics for Monitoring
Leadership Training, Skills Development, Purchasing Data
Fund Braiding, Coordinate Use of Funds, Right-Sizing
Leveraging Partners, Linking Processes
Engagement
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Access to Jobs, Economic Opportunities, and Education in Rural Areas
Coordination
• Coordination
Checklist
Engagement
• Community
Engagement
Worksheet
• Community
Engagement
Tools
Spreadsheet
Evaluation
• Evaluation
Process
Worksheet
• Evaluation
Tools & Data
Guided
Reference
Sheet
Staff Capacity
• Staff
Capacity
Guidance
• Skill
Resource
Checklist
Funding
• Funding Strategies
& Financing
Mechanisms
Worksheet
• Transportation
Funding Resource
Guide
• Special Funding
Resource Guide
Guidance Materials
Learn more about the project at
https://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=4743
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Transportation & Economic Development
Research Findings
• In prior research, the NADO Research
Foundation found that transportation
practitioners emphasize economic resilience
• Research themes:
–Broad engagement
–Link existing planning processes
–Connect concretely to implementation
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Sample Value Chain Roles
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Slide credit: Appalachian Center for Economic Networks
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Value chains do not self-organize
A coordinator should be willing to take on these functions:
• Holds and steward the vision and values
• Builds relationships among and between partners
• Guides activities and partnerships to build multiple forms of
capital
• Ensures low-income people and places participate and
benefit
• Measurement: develops clear measures early on; focuses
collaborating partners and strengthens impacts
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Slide credit: Appalachian Center for Economic Networks
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Supporting Functions
Coordinator
Rules & Regulations
Suppliers Producers Processors Distributors
Demand:
Consumers
Welcome to the Chain!
Slide credit: Appalachian Center for Economic Networks
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Transportation in the Chain
• Transportation is a necessary ingredient to the success of
value chains
• --BUT--
• Transportation can also be thought of as a “chain-let” or
mini chain that links to those services or sectors
• Transportation has its own:
– demand
– transactional partners
– support partners and investors
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Transportation in the Chain
• Transportation is a necessary ingredient to the success of
value chains
• --BUT--
• Transportation can also be thought of as a “chain-let” or
mini chain that links to those services or sectors
• Transportation has its own:
– demand
– transactional partners
– support partners and investors
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Transportation as a Product/Service
• Demand partners
– Riders/clients
– Potential riders
– Intermediaries
• case workers, caregivers, etc., anyone setting up rides or giving training
or advice about mobility
– Anyone who relies on riders having access to mobility
• Employers, health institutions, training institutions
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Transportation as a Product/Service
• Transactional partners
– Vary based on the transportation needed by and provided to
the “demand partners”
– Anyone involved in getting mobility to the clients
• Public transit provider? Human services transportation provider?
Brokerage? Taxi company? Someone else?
– Anyone purchasing transportation
• Agencies with contracts for transportation
• Agencies that reimburse riders for fares
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Transportation as a Product/Service
• Support partners
– State DOT, FTA, state & national TA centers
– Other local and state government
– Nonprofits
– Anyone building capacity of clients to access transportation or
building capacity of transportation providers
– Anyone providing the regulatory or compliance framework for
mobility
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Transportation as a Product/Service
• Investors as support partners
– Federal government
– State government
– Local government
– Donors
– Anyone with a stake in successful mobility!
– Demand partners?
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Your Turn! Exercise: Build a Value Chain
• Using the cards at your table, work with your neighbors to
build a value chain on substance use disorder (SUD)
treatment/recovery
• Start with demand: who represents the people or
organizations that benefit from the product/service?
• Who are the transactional partners? (suppliers, distributors,
providers, agencies with contracts, etc.)
• Who are support partners? (investors, public sector,
nonprofits, others)
• Who is missing?
• Where is transportation? How is it supporting this chain?
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Exercise Discussion
• What surprised you about the value chain?
• How does transportation fit into supporting this sector?
• What about your value chain seems resilient?
• Are there gaps and opportunities?
28
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Connect with NADO
Carrie Kissel, Associate Director
ckissel@nado.org | 202.643.9560
Visit us online: www.NADO.org
www.RuralTransportation.org | www.CEDScentral.com
29

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Improving Access for Regional Residents: Tools, Resources, and Evolving Networks

  • 1. R U R A L T R A N S P O R T A T I O N Improving Access for Regional Residents: Tools, Resources, and Evolving Networks Carrie Kissel National Association of Development Organizations and NADO Research Foundation
  • 2. R U R A L T R A N S P O R T A T I O N About NADO  National association for 540 regional development organizations, including emerging network of Rural Transportation Planning Organizations (RTPOs or RPOs)  Promote public policies that strengthen local governments, communities and economies through the regional strategies, coordination efforts and program expertise of the nation’s regional development organizations
  • 3. R U R A L T R A N S P O R T A T I O N Presentation agenda • Existing resources that support improved access: – National RTAP assistance, library, e-learning, tech tools • Upcoming resources – Case studies, guidance materials through the National Cooperative Highway Research Program • Emerging technical assistance processes 3
  • 4. National Rural Transit Assistance Program • Technical assistance center funded by FTA through Section 5311 since 1987 • Free training materials and technical assistance products and services for rural and tribal transit providers and State RTAPs • National RTAP offices are in MA and DC, with some remote staff • Review Board – state DOT officials and rural and tribal transit agency staff • Learn more at nationalrtap.org
  • 5. National RTAP Products and Services 5
  • 6. National RTAP Training Modules 6 • 2 the Point Training • Customer Driven Service • Dispatching and Scheduling • Essential Spanish • Essential Skills for Trainers • Emergency Procedures • Fundamental Financial Management • Problem Passengers • Reasonable Suspicion for Supervisors • Safety Training and Rural Transit (START) • Substance Abuse Awareness for Safety Sensitive Employees • Top Shops: Emergency Management in Facilities
  • 7. National RTAP eLearning 7 To access National RTAP eLearning, a learning management system (LMS), go to: elearning.nationalrtap.org If you have questions, email: elearning@nationalrtap.org
  • 8. TACL: The Transportation Technical Assistance Coordination Library The Transportation Technical Assistance Coordination Library (TACL) provides a sustainable methodology and platform to access rural and tribal transportation coordination resources across a diverse range of transportation technical assistance centers and the Federal Transit Administration (FTA). The FTA-funded technical assistance centers participating in this ongoing work with links to their coordination resources are: • National Aging and Disability Transportation Center (NADTC) • National Center for Applied Transit Technology (N-CATT) • National Center for Mobility Management (NCMM) • National Rural Transit Assistance Program (National RTAP) • Shared-Use Mobility Center (SUMC) • Transit Workforce Center (TWC) http://transportation-tacl.org
  • 9. Featured Toolkit – Transit Managers Toolkit • Developed for new rural transit managers. • Provides information they will need to ensure their rural transit organizations are operating smoothly. • Assures compliance with the federal regulations associated with receiving FTA Section 5311 funding. • New pages: Charter Services, Operations Management Models www.nationalrtap.org/Toolkits/Transit-Managers-Toolkit/Welcome
  • 10. Technology Tools 10 • Cost Allocation Calculator • GTFS Builder • ProcurementPRO • Website Builder
  • 11. Contact Information National Rural Transit Assistance Program nationalrtap.org | 888-589-6821 | info@nationalrtap.org Connect on Facebook, Twitter, YouTube, LinkedIn & Instagram U.S. Department of Transportation Federal Transit Administration 7
  • 12. NCHRP 08-131 Workshop: Access to Jobs, Economic Opportunities, and Education in Rural Areas
  • 13. Project Overview 13 Access to Jobs, Economic Opportunities, and Education in Rural Areas Task 0: Kick-Off Task 1: Literature Review Task 2: Review State-of-Practice Task 3: Case Studies Phase 1 Task 4: Interim Report Task 5: Rural Accessibility Framework Task 7: Draft and Final Deliverables Task 6: Guidance Testing Phase 2
  • 14. Key Themes 14 Access to Jobs, Economic Opportunities, and Education in Rural Areas • Planning Policies and Requirements • Project Evaluation and Prioritization • Project Funding • Development and Implementation • Stakeholder Engagement • Transportation Service Provision Planning, Policy, and Investment Processes • Local • Region • State Geographic Scale • Economic Activity • Demographics • Growth Trends • Rural Area Types Local Context • Jobs • Education • Health • Social Services Type of Access • Highway • Public Transit • Bicycle • Pedestrian • Broadband Transportation and Communication Measurements and Methods
  • 15. 15 Access to Jobs, Economic Opportunities, and Education in Rural Areas Strategies for Achieving Objectives Staff Capacity Evaluation Funding Coordination Formalizing Partnerships, Pooling Resources, Crossing Boundaries, Linking Planning and Provider Agencies Access to Destinations, Distress or Need, Reframing, Using Metrics for Monitoring Leadership Training, Skills Development, Purchasing Data Fund Braiding, Coordinate Use of Funds, Right-Sizing Leveraging Partners, Linking Processes Engagement
  • 16. 16 Access to Jobs, Economic Opportunities, and Education in Rural Areas Coordination • Coordination Checklist Engagement • Community Engagement Worksheet • Community Engagement Tools Spreadsheet Evaluation • Evaluation Process Worksheet • Evaluation Tools & Data Guided Reference Sheet Staff Capacity • Staff Capacity Guidance • Skill Resource Checklist Funding • Funding Strategies & Financing Mechanisms Worksheet • Transportation Funding Resource Guide • Special Funding Resource Guide Guidance Materials Learn more about the project at https://apps.trb.org/cmsfeed/TRBNetProjectDisplay.asp?ProjectID=4743
  • 17. R U R A L T R A N S P O R T A T I O N Transportation & Economic Development Research Findings • In prior research, the NADO Research Foundation found that transportation practitioners emphasize economic resilience • Research themes: –Broad engagement –Link existing planning processes –Connect concretely to implementation 17
  • 18. R U R A L T R A N S P O R T A T I O N Sample Value Chain Roles 18 Slide credit: Appalachian Center for Economic Networks
  • 19. R U R A L T R A N S P O R T A T I O N Value chains do not self-organize A coordinator should be willing to take on these functions: • Holds and steward the vision and values • Builds relationships among and between partners • Guides activities and partnerships to build multiple forms of capital • Ensures low-income people and places participate and benefit • Measurement: develops clear measures early on; focuses collaborating partners and strengthens impacts 19 Slide credit: Appalachian Center for Economic Networks
  • 20. R U R A L T R A N S P O R T A T I O N Supporting Functions Coordinator Rules & Regulations Suppliers Producers Processors Distributors Demand: Consumers Welcome to the Chain! Slide credit: Appalachian Center for Economic Networks
  • 21. R U R A L T R A N S P O R T A T I O N Transportation in the Chain • Transportation is a necessary ingredient to the success of value chains • --BUT-- • Transportation can also be thought of as a “chain-let” or mini chain that links to those services or sectors • Transportation has its own: – demand – transactional partners – support partners and investors 21
  • 22. R U R A L T R A N S P O R T A T I O N Transportation in the Chain • Transportation is a necessary ingredient to the success of value chains • --BUT-- • Transportation can also be thought of as a “chain-let” or mini chain that links to those services or sectors • Transportation has its own: – demand – transactional partners – support partners and investors 22
  • 23. R U R A L T R A N S P O R T A T I O N Transportation as a Product/Service • Demand partners – Riders/clients – Potential riders – Intermediaries • case workers, caregivers, etc., anyone setting up rides or giving training or advice about mobility – Anyone who relies on riders having access to mobility • Employers, health institutions, training institutions 23
  • 24. R U R A L T R A N S P O R T A T I O N Transportation as a Product/Service • Transactional partners – Vary based on the transportation needed by and provided to the “demand partners” – Anyone involved in getting mobility to the clients • Public transit provider? Human services transportation provider? Brokerage? Taxi company? Someone else? – Anyone purchasing transportation • Agencies with contracts for transportation • Agencies that reimburse riders for fares 24
  • 25. R U R A L T R A N S P O R T A T I O N Transportation as a Product/Service • Support partners – State DOT, FTA, state & national TA centers – Other local and state government – Nonprofits – Anyone building capacity of clients to access transportation or building capacity of transportation providers – Anyone providing the regulatory or compliance framework for mobility 25
  • 26. R U R A L T R A N S P O R T A T I O N Transportation as a Product/Service • Investors as support partners – Federal government – State government – Local government – Donors – Anyone with a stake in successful mobility! – Demand partners? 26
  • 27. R U R A L T R A N S P O R T A T I O N Your Turn! Exercise: Build a Value Chain • Using the cards at your table, work with your neighbors to build a value chain on substance use disorder (SUD) treatment/recovery • Start with demand: who represents the people or organizations that benefit from the product/service? • Who are the transactional partners? (suppliers, distributors, providers, agencies with contracts, etc.) • Who are support partners? (investors, public sector, nonprofits, others) • Who is missing? • Where is transportation? How is it supporting this chain?
  • 28. R U R A L T R A N S P O R T A T I O N Exercise Discussion • What surprised you about the value chain? • How does transportation fit into supporting this sector? • What about your value chain seems resilient? • Are there gaps and opportunities? 28
  • 29. R U R A L T R A N S P O R T A T I O N Connect with NADO Carrie Kissel, Associate Director ckissel@nado.org | 202.643.9560 Visit us online: www.NADO.org www.RuralTransportation.org | www.CEDScentral.com 29