SlideShare una empresa de Scribd logo
1 de 11
State of the Practice
in Community Engagement:
Tales from the Field
Walter Jeffery Moore, AICP
Division of Planning
Kentucky Transportation Cabinet, District 3
Tales from the Field
EVERYONE USES
TRANSPORTATION!
So---who exactly is the ―everyone‖ which we will
engage about transportation needs?
Five “I”s of Public Involvement:
Identify-Invite-Inform-Involve-Improve
Who is EVERYONE?
• The concept of Social Justice seeks to ensure all
people have access to the public process. In seeking
equity in the participation in the process, advocates
take steps to ensure traditionally disenfranchised
groups are included, particularly when policies &
decisions may directly impact them and their future
generations.
• These disenfranchised groups include:
– Elderly
– Minorities
– Low-income
– Disabled
– Low English Proficiency
Tales from the Field: District 3
Tales from the Field:
―Just because I am old does not mean I am senile.‖
• Traditional ―notices‖-
via mail, media
outlets, church/civic
newsletters
• Meeting place access
& time; Is there
transit?
Daytime/nighttime?
• Display quality,
legibility, and
consistency
SENIOR TSUNAMI
•By 2020, 9 million Americans over 65
(US Administration on Aging)
•40 percent of Americans (65+ in age)
have disabilities (American
Community survey)
•80 percent of Americans (65+) live in
rural and suburban communities
(Federal Transit Administration)
Tales from the Field:
―I forgot my glasses.‖
• Look & Listen for clues.
• Personally assist them in understanding
the process and the project.
• Use simple to understand text.
• Use colors or numbers for Alternatives.
• Use ―descriptive‖ visuals.
Tales from the Field:
―Hey, Kid, quit bugging me!‖
• Coloring Pages;
Kid’s ―Corner‖
• Student Surveyors:
– Future user of the
system/project
– ―Gateway‖ to busy parents
– Classroom visits especially
in rural and ―at risk‖
schools
• Translators:
Immigrant/refugee families
Tales from the Field:
―Why can’t them people learn to speak American like the rest of us?‖
• Translation of documents/displays—lots
of pictures and numbers;
• Just not about Language Barriers--
Cultural Understanding; use of community
leaders as team members.
• Traditional ―notices‖-via mail, media
outlets, church/civic newsletters
• Meeting place access & time; Is there
transit? Daytime/nighttime? Day of week?
• Display quality, legibility, and consistency
Tales from the Field:
―Let me introduce myself.‖
And when Social Security, Medicare and unemployment benefits are
included, nearly half of the nation lived in a household that received a
government check.
(Analysis of third-quarter 2010 Census data; Mercatus Center at George
Mason University)
Tales from the Field:
Know your Audience!
“New Normal” Mix
– More older Americans
– More ethnic diversity
– More Medicaid recipients
– More congestion
– More expensive energy
– More global competition
– Less resources
Whether you are engaging a poor minority
neighborhood, an isolated rural community of farmers,
or an enclave of overscheduled middle class families,
tailor your engagement activities to fit their needs.
The exact definition of the "new
normal" is in flux, but we can say
unequivocally that the mentality
of "if it isn't broken, why fix it?"
proved suicidal. Assume that
your business model is broken
somewhere and you have just not
noticed yet.
Article Source:
http://EzineArticles.com/4223996
THANKS!
Jeff Moore, AICP
Division of Planning
Kentucky Transportation Cabinet
District 3
Jeff.moore@ky.gov
Phone: 270.746.7898

Más contenido relacionado

La actualidad más candente

Alternative media and mission
Alternative media and missionAlternative media and mission
Alternative media and mission
joshva raja john
 
Ch.35 strategies for ethnic ministries
Ch.35   strategies for ethnic ministriesCh.35   strategies for ethnic ministries
Ch.35 strategies for ethnic ministries
csbssp
 
Anthony conner media
Anthony conner mediaAnthony conner media
Anthony conner media
shyne713
 
Joanna Kostka: Settlement, Kamienskiego Street, Wroclaw
Joanna Kostka: Settlement, Kamienskiego Street, Wroclaw Joanna Kostka: Settlement, Kamienskiego Street, Wroclaw
Joanna Kostka: Settlement, Kamienskiego Street, Wroclaw
habitathungary
 
Mass Media and Society Chapter 11: Internet and Social Media
Mass Media and Society Chapter 11: Internet and Social MediaMass Media and Society Chapter 11: Internet and Social Media
Mass Media and Society Chapter 11: Internet and Social Media
czavisca
 
Mass Media and Society, Chapter 3: Books
Mass Media and Society, Chapter 3: BooksMass Media and Society, Chapter 3: Books
Mass Media and Society, Chapter 3: Books
czavisca
 

La actualidad más candente (20)

Alternative media and mission
Alternative media and missionAlternative media and mission
Alternative media and mission
 
Channels of mass communication
Channels of mass communicationChannels of mass communication
Channels of mass communication
 
Media and popular culture
Media and popular cultureMedia and popular culture
Media and popular culture
 
Ch.35 strategies for ethnic ministries
Ch.35   strategies for ethnic ministriesCh.35   strategies for ethnic ministries
Ch.35 strategies for ethnic ministries
 
Renzetti c06
Renzetti c06Renzetti c06
Renzetti c06
 
Assignment eng 2
Assignment eng 2Assignment eng 2
Assignment eng 2
 
Functions of mass communication
Functions of mass communicationFunctions of mass communication
Functions of mass communication
 
Impact of media on our society
Impact of media on our societyImpact of media on our society
Impact of media on our society
 
Anthony conner media
Anthony conner mediaAnthony conner media
Anthony conner media
 
Part 4 media and the public sphere
Part 4 media and the public spherePart 4 media and the public sphere
Part 4 media and the public sphere
 
Joanna Kostka: Settlement, Kamienskiego Street, Wroclaw
Joanna Kostka: Settlement, Kamienskiego Street, Wroclaw Joanna Kostka: Settlement, Kamienskiego Street, Wroclaw
Joanna Kostka: Settlement, Kamienskiego Street, Wroclaw
 
Mass Media and Society Chapter 11: Internet and Social Media
Mass Media and Society Chapter 11: Internet and Social MediaMass Media and Society Chapter 11: Internet and Social Media
Mass Media and Society Chapter 11: Internet and Social Media
 
Mass media as institution
Mass media as institutionMass media as institution
Mass media as institution
 
Mass Media and Society, Chapter 3: Books
Mass Media and Society, Chapter 3: BooksMass Media and Society, Chapter 3: Books
Mass Media and Society, Chapter 3: Books
 
Intro to Multicultural Communication
Intro to Multicultural CommunicationIntro to Multicultural Communication
Intro to Multicultural Communication
 
D smethods overview1
D smethods overview1D smethods overview1
D smethods overview1
 
Cultural Competency Research -- Jenn Chin's presentation
Cultural Competency Research -- Jenn Chin's presentationCultural Competency Research -- Jenn Chin's presentation
Cultural Competency Research -- Jenn Chin's presentation
 
Uses and Gratifications
Uses and Gratifications Uses and Gratifications
Uses and Gratifications
 
Impact of media on society
Impact of media on societyImpact of media on society
Impact of media on society
 
Group 8
Group 8Group 8
Group 8
 

Destacado

Rpo america map-21_update
Rpo america map-21_updateRpo america map-21_update
Rpo america map-21_update
RPO America
 
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format LinkSansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana
 
Rsa workshop field_review
Rsa workshop field_reviewRsa workshop field_review
Rsa workshop field_review
RPO America
 
Dowell presentation
Dowell presentationDowell presentation
Dowell presentation
RPO America
 
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format LinkSansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana
 
Rsa workshop overview
Rsa workshop overviewRsa workshop overview
Rsa workshop overview
RPO America
 

Destacado (9)

Rpo america map-21_update
Rpo america map-21_updateRpo america map-21_update
Rpo america map-21_update
 
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format LinkSansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
 
Rsa workshop field_review
Rsa workshop field_reviewRsa workshop field_review
Rsa workshop field_review
 
San
SanSan
San
 
Dowell presentation
Dowell presentationDowell presentation
Dowell presentation
 
El Nino
El NinoEl Nino
El Nino
 
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format LinkSansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
Sansan Riyana 2a Pe(Kurikulum Dan Pembelajaran) Format Link
 
Pmdc Smdc Technical Overview 24 Mar2010
Pmdc Smdc Technical Overview 24 Mar2010Pmdc Smdc Technical Overview 24 Mar2010
Pmdc Smdc Technical Overview 24 Mar2010
 
Rsa workshop overview
Rsa workshop overviewRsa workshop overview
Rsa workshop overview
 

Similar a Moore presentation

Mexico-Guatemala-SL-Presentation2012
Mexico-Guatemala-SL-Presentation2012Mexico-Guatemala-SL-Presentation2012
Mexico-Guatemala-SL-Presentation2012
PILAR DEZIGA
 
Wilkinson U Navarra Day3
Wilkinson U Navarra Day3Wilkinson U Navarra Day3
Wilkinson U Navarra Day3
guesta3ce6f
 
2015-2016 Community Listening Report
2015-2016 Community Listening Report2015-2016 Community Listening Report
2015-2016 Community Listening Report
jesspadilla
 
Workshop B Ric Pallister and Andrew Winfield
Workshop B Ric Pallister and Andrew WinfieldWorkshop B Ric Pallister and Andrew Winfield
Workshop B Ric Pallister and Andrew Winfield
Stuart Reid
 
Race, ethnicity, and migration
Race, ethnicity, and migrationRace, ethnicity, and migration
Race, ethnicity, and migration
fatima d
 
Hispanic Youth Marketing
Hispanic Youth MarketingHispanic Youth Marketing
Hispanic Youth Marketing
Sensis
 

Similar a Moore presentation (20)

Beyond “Grey in Sepia”: Empowering the everyday life information literacy of ...
Beyond “Grey in Sepia”: Empowering the everyday life information literacy of ...Beyond “Grey in Sepia”: Empowering the everyday life information literacy of ...
Beyond “Grey in Sepia”: Empowering the everyday life information literacy of ...
 
Mexico-Guatemala-SL-Presentation2012
Mexico-Guatemala-SL-Presentation2012Mexico-Guatemala-SL-Presentation2012
Mexico-Guatemala-SL-Presentation2012
 
Presentation+of+review+paper+ +shamecca+perkins
Presentation+of+review+paper+ +shamecca+perkinsPresentation+of+review+paper+ +shamecca+perkins
Presentation+of+review+paper+ +shamecca+perkins
 
cultural_sensitivity_wkshp.pdf
cultural_sensitivity_wkshp.pdfcultural_sensitivity_wkshp.pdf
cultural_sensitivity_wkshp.pdf
 
WCC Connect check in + paper info LUTHER
WCC Connect check in + paper info LUTHERWCC Connect check in + paper info LUTHER
WCC Connect check in + paper info LUTHER
 
Wilkinson U Navarra Day3
Wilkinson U Navarra Day3Wilkinson U Navarra Day3
Wilkinson U Navarra Day3
 
104061 633615339364525000
104061 633615339364525000104061 633615339364525000
104061 633615339364525000
 
WCC COMM 101 Connect check in (chapter #1) + paper LUTHER
WCC COMM 101 Connect check in (chapter #1) + paper LUTHERWCC COMM 101 Connect check in (chapter #1) + paper LUTHER
WCC COMM 101 Connect check in (chapter #1) + paper LUTHER
 
WCC COMM 101H connect check in + paper LUTHER
WCC COMM 101H connect check in + paper LUTHERWCC COMM 101H connect check in + paper LUTHER
WCC COMM 101H connect check in + paper LUTHER
 
Background Concepts_2022_HANDOUT.ppt
Background Concepts_2022_HANDOUT.pptBackground Concepts_2022_HANDOUT.ppt
Background Concepts_2022_HANDOUT.ppt
 
Honouring Life Network: New Media in Suicide Prevention
Honouring Life Network: New Media in Suicide PreventionHonouring Life Network: New Media in Suicide Prevention
Honouring Life Network: New Media in Suicide Prevention
 
Honouring Life Network: New Media in Suicide Prevention
Honouring Life Network: New Media in Suicide PreventionHonouring Life Network: New Media in Suicide Prevention
Honouring Life Network: New Media in Suicide Prevention
 
2015-2016 Community Listening Report
2015-2016 Community Listening Report2015-2016 Community Listening Report
2015-2016 Community Listening Report
 
Workshop B Ric Pallister and Andrew Winfield
Workshop B Ric Pallister and Andrew WinfieldWorkshop B Ric Pallister and Andrew Winfield
Workshop B Ric Pallister and Andrew Winfield
 
Reflection Paper About Cultural Diversity
Reflection Paper About Cultural DiversityReflection Paper About Cultural Diversity
Reflection Paper About Cultural Diversity
 
Race, ethnicity, and migration
Race, ethnicity, and migrationRace, ethnicity, and migration
Race, ethnicity, and migration
 
Hispanic Youth Marketing
Hispanic Youth MarketingHispanic Youth Marketing
Hispanic Youth Marketing
 
WCC Connect check in + paper info (m) LUTHER
WCC Connect check in + paper info (m) LUTHERWCC Connect check in + paper info (m) LUTHER
WCC Connect check in + paper info (m) LUTHER
 
GCE project
GCE projectGCE project
GCE project
 
CRC Link May 2014
CRC Link May 2014CRC Link May 2014
CRC Link May 2014
 

Más de RPO America

Más de RPO America (20)

PEL implementation tools.pptx
PEL implementation tools.pptxPEL implementation tools.pptx
PEL implementation tools.pptx
 
Henry Underwood, Presentation on Linking Transportation & Environment in Sout...
Henry Underwood, Presentation on Linking Transportation & Environment in Sout...Henry Underwood, Presentation on Linking Transportation & Environment in Sout...
Henry Underwood, Presentation on Linking Transportation & Environment in Sout...
 
Cheng Yan, FHWA PEL Overview
Cheng Yan, FHWA PEL OverviewCheng Yan, FHWA PEL Overview
Cheng Yan, FHWA PEL Overview
 
CARTS Microtransit—Innovation in Rural Mobility
CARTS Microtransit—Innovation in Rural MobilityCARTS Microtransit—Innovation in Rural Mobility
CARTS Microtransit—Innovation in Rural Mobility
 
BCGo: Microtransit System Operating throughout Calhoun County, MI
BCGo: Microtransit System Operating throughout Calhoun County, MIBCGo: Microtransit System Operating throughout Calhoun County, MI
BCGo: Microtransit System Operating throughout Calhoun County, MI
 
Shared. Connected. Sustainable.
Shared. Connected. Sustainable.Shared. Connected. Sustainable.
Shared. Connected. Sustainable.
 
Microtransit and Digital Infrastructure
Microtransit and Digital InfrastructureMicrotransit and Digital Infrastructure
Microtransit and Digital Infrastructure
 
Microtransit Planning & Implementation Lessons from the North Carolina Experi...
Microtransit Planning & Implementation Lessons from the North Carolina Experi...Microtransit Planning & Implementation Lessons from the North Carolina Experi...
Microtransit Planning & Implementation Lessons from the North Carolina Experi...
 
Microtransit Overview: A Research Perspective
Microtransit Overview: A Research PerspectiveMicrotransit Overview: A Research Perspective
Microtransit Overview: A Research Perspective
 
Lowcountry Go Vanpool
Lowcountry Go VanpoolLowcountry Go Vanpool
Lowcountry Go Vanpool
 
Employment & Transportation in the Southern Georgia Region
Employment & Transportation in the Southern Georgia RegionEmployment & Transportation in the Southern Georgia Region
Employment & Transportation in the Southern Georgia Region
 
EDDs and States: Collaborating for Success
EDDs and States: Collaborating for SuccessEDDs and States: Collaborating for Success
EDDs and States: Collaborating for Success
 
Strengthening Partnerships Between States and Economic Development Districts
Strengthening Partnerships Between States and Economic Development DistrictsStrengthening Partnerships Between States and Economic Development Districts
Strengthening Partnerships Between States and Economic Development Districts
 
Brownfields Tour: A Visit to Hazelwood Green & RIDC Mill 19
Brownfields Tour: A Visit to Hazelwood Green & RIDC Mill 19Brownfields Tour: A Visit to Hazelwood Green & RIDC Mill 19
Brownfields Tour: A Visit to Hazelwood Green & RIDC Mill 19
 
The Future Started Yesterday
The Future Started Yesterday The Future Started Yesterday
The Future Started Yesterday
 
Brownfields for Redeveloping Resilience
Brownfields for Redeveloping ResilienceBrownfields for Redeveloping Resilience
Brownfields for Redeveloping Resilience
 
Resiliency Means Business! Resources to Assist Your Water Utilities with Prep...
Resiliency Means Business! Resources to Assist Your Water Utilities with Prep...Resiliency Means Business! Resources to Assist Your Water Utilities with Prep...
Resiliency Means Business! Resources to Assist Your Water Utilities with Prep...
 
CEDS, Resilience, and Recovery Showcase
CEDS, Resilience, and Recovery Showcase CEDS, Resilience, and Recovery Showcase
CEDS, Resilience, and Recovery Showcase
 
CEDS 101 and Best Practices
CEDS 101 and Best Practices CEDS 101 and Best Practices
CEDS 101 and Best Practices
 
EDD Speed Networking and Listening Session
EDD Speed Networking and Listening SessionEDD Speed Networking and Listening Session
EDD Speed Networking and Listening Session
 

Último

+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
?#DUbAI#??##{{(☎️+971_581248768%)**%*]'#abortion pills for sale in dubai@
 

Último (20)

Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law DevelopmentsTrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Real Time Object Detection Using Open CV
Real Time Object Detection Using Open CVReal Time Object Detection Using Open CV
Real Time Object Detection Using Open CV
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
Boost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivityBoost PC performance: How more available memory can improve productivity
Boost PC performance: How more available memory can improve productivity
 

Moore presentation

  • 1. State of the Practice in Community Engagement: Tales from the Field Walter Jeffery Moore, AICP Division of Planning Kentucky Transportation Cabinet, District 3
  • 2. Tales from the Field EVERYONE USES TRANSPORTATION! So---who exactly is the ―everyone‖ which we will engage about transportation needs? Five “I”s of Public Involvement: Identify-Invite-Inform-Involve-Improve
  • 3. Who is EVERYONE? • The concept of Social Justice seeks to ensure all people have access to the public process. In seeking equity in the participation in the process, advocates take steps to ensure traditionally disenfranchised groups are included, particularly when policies & decisions may directly impact them and their future generations. • These disenfranchised groups include: – Elderly – Minorities – Low-income – Disabled – Low English Proficiency
  • 4. Tales from the Field: District 3
  • 5. Tales from the Field: ―Just because I am old does not mean I am senile.‖ • Traditional ―notices‖- via mail, media outlets, church/civic newsletters • Meeting place access & time; Is there transit? Daytime/nighttime? • Display quality, legibility, and consistency SENIOR TSUNAMI •By 2020, 9 million Americans over 65 (US Administration on Aging) •40 percent of Americans (65+ in age) have disabilities (American Community survey) •80 percent of Americans (65+) live in rural and suburban communities (Federal Transit Administration)
  • 6. Tales from the Field: ―I forgot my glasses.‖ • Look & Listen for clues. • Personally assist them in understanding the process and the project. • Use simple to understand text. • Use colors or numbers for Alternatives. • Use ―descriptive‖ visuals.
  • 7. Tales from the Field: ―Hey, Kid, quit bugging me!‖ • Coloring Pages; Kid’s ―Corner‖ • Student Surveyors: – Future user of the system/project – ―Gateway‖ to busy parents – Classroom visits especially in rural and ―at risk‖ schools • Translators: Immigrant/refugee families
  • 8. Tales from the Field: ―Why can’t them people learn to speak American like the rest of us?‖ • Translation of documents/displays—lots of pictures and numbers; • Just not about Language Barriers-- Cultural Understanding; use of community leaders as team members. • Traditional ―notices‖-via mail, media outlets, church/civic newsletters • Meeting place access & time; Is there transit? Daytime/nighttime? Day of week? • Display quality, legibility, and consistency
  • 9. Tales from the Field: ―Let me introduce myself.‖ And when Social Security, Medicare and unemployment benefits are included, nearly half of the nation lived in a household that received a government check. (Analysis of third-quarter 2010 Census data; Mercatus Center at George Mason University)
  • 10. Tales from the Field: Know your Audience! “New Normal” Mix – More older Americans – More ethnic diversity – More Medicaid recipients – More congestion – More expensive energy – More global competition – Less resources Whether you are engaging a poor minority neighborhood, an isolated rural community of farmers, or an enclave of overscheduled middle class families, tailor your engagement activities to fit their needs. The exact definition of the "new normal" is in flux, but we can say unequivocally that the mentality of "if it isn't broken, why fix it?" proved suicidal. Assume that your business model is broken somewhere and you have just not noticed yet. Article Source: http://EzineArticles.com/4223996
  • 11. THANKS! Jeff Moore, AICP Division of Planning Kentucky Transportation Cabinet District 3 Jeff.moore@ky.gov Phone: 270.746.7898