Today's working environment is changing, which means the way companies train their employees also needs to change. The 70-20-10 Learning Model provides a framework for improving and extending traditional training and learning in the workplace. The model illustrates that 70% of learning within an organisation is now done 'on the job' with people learning by experience, 20% refers to social learning (i.e. learning from others), in the form of coaching and mentoring, as well as building strong and effective social networks, and 10% is delivered through more formal and structured courses in a classroom or via Virtual Classroom Technology (VCT), But what does it really mean? In this presentation, we provide examples of solutions from the 10% (informal learning) through to the 70% space (social learning via rate/share/contribute tools), and how they can be used in conjunction with each other to provide a connected learning landscape for any organisation.

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Automotive Retail & Distribution
March 2015
How the 70-20-10 Model
is Shaping the Future
of Learning!

2. 2
Remember?

3. Together, we will shape the future, but first…
Think
Think about a great learning experience, either professionally
or personally, you have had recently…
Share
Share what you liked with 3 expressive words on the iPad
Discuss
Discuss & explain your experience with the person sat
next to you
1
2
3

7. World‘s Largest Provider of LBPO
Strategy &
Solution
Design
Content
Development
Delivery &
Deployment
Training
Administration
Training &
Vendor
Management
Technology
& LMS
Asset
Life-Cycle
A proven leader in the design, development, administration and delivery of
performance-driven training solutions for global customers that align with
key business goals and provide a decisive business advantage.

8. Raytheon Serves Commercial Customers in
125 Countries, 28 Languages
554k
Learners
113
Training
Locations
AMERICAS
324k
Learners
375
Training
Locations
EMEA
71k
Learners
70
Training
Locations
ASIA-PACIFIC

9. Learn!

11. Changing Working Environment
New ways of working require new ways of learning!

12. 70:20:10 Model
Formal 10%
Social 70%
Informal 20%

13. The New Role of Learning Enablers
• Supporting the learning
experience in the
workspace
• Helping people work
smarter
 Using various channels
 Focusing on productivity

14. 1
Connect!

15.  Work in pairs with the person
sitting next to you
 Active listening & questioning
 5 minutes each
Your challenge today
What is your critical business challenge
today?1

16.  Discover some examples of new
ways of learning
 Get inspired for your own solution
Get inspired
Some examples of new way to learn…
2

17. 70-20-10 examples
VCT
Coaching &
Mentoring
Video’s
Performance
Support tools
Rate, Share
& Contribute
Internal
Social Networks

18. Virtual Classroom Training
• Cost effective
• Speed of learning
message to the
market
• Number of
learning event

19. Rate, Share & Contribute
• Empower people to
drive decision making
• Share best practice
• Solution driven
• Focus on productivity

20. Perfomance Support Tool
• Gain of time with right information on the job
• Easy to use
• Focus on productivity

21. Design your Solution
2
 Discuss and choose between you
the most appropriate learning
solution for your challenge
 Actively ask each other questions
 Once decided, type your solution
10 minutes to do this
Design your learning solution
for your business challenge3

22. Summary
 10% Samples of new
learning
 20% Peer Coaching
 70% Apply New Learning

23. 2
Open your mind!