The document provides information about Soft Skills World, a training and development company. In its 18 years of operation, it has conducted programs across many industries to design training that meets industry needs. Its mission is to foster world-class training through innovative facilitation to help clients build competencies. It aims to contribute to quality work life through top-class modules, minimize the gap between learning and execution, and help people grow personally and professionally. It uses approaches like Kolb's experiential learning cycle and tools like psychometrics, business games and role-plays to deliver customized modules.
2. MISSION
It is our job to continually
foster world-class trainings
And through innovative
Facilitation approaches,
assisting our clients in the
competency building of their
valuable Human Resources
3. ABOUT US
We are into the field of training & development for the last 18
years. We have conducted training programs across schools,
Colleges, Management Institutions, Hospitality,Telecom,Service,
Automotive Industries & other corporate sectors. We design the
training programs as per the industry requirements.
We make sure our training programs are easily understood by
the participants and they take home easy learning. Our
programs are filled with Fun and Knowledge. We can assure a
positive & valuable change in the participant’s behaviour at the
end of the training program.
4. OBJECTIVE
• Contributing to people quality of work life
through top class training modules
• Minimizing the gap between learning and
execution
• To champion people to grow personally,
professionally, emotionally and spiritually in
their unique perspective
5. APPROACH
EXPERIENCING
Experiencing the Activity Phase
Trying Out / REFLECTING
Testing Publishing & Sharing
Applying Planning Effective Reactions And Observation
Use of Learning
Conceptualizing /
Generalizing
Generalizing Developing
Real World Principles
*Based on Kolb’s Experiential Learning Cycle
6. YOUR CONCERNS
Leadership
Performance
Management
?..?..?..
7. OUR METHODOLOGY
• Customized modules focusing the organization’s
specific talent enhancement needs
• A mix of well tested and diverse methodologies
(Psychometric tools, Business Games, Role plays
Etc.)
• Application of most suitable vehicle of delivery
(Classroom, Outbound & Growth Lab)
16. CUSTOMER
ORIENTATION
• Customer Orientation for
Sales Team
• Internal Customer Orientation
• Customer First
• Process Orientation
17. MANAGING
SELF
• Enhancing self awareness
• Sensitivity Training
• Igniting the passion
• Assertiveness
18. Banking & Financial
• Fundamentals of Banking
• Foreign Exchange
• Wealth Management
• Finance for Non Finance
19. Complete Offering of Our Programs
Soft Skills Behavioral Management Functional Consulting
Communication Skills Human Values & Management Corporate Social Responsibility Finance for Non Finance Balance Score Card
Presentation Skills Art of Performing Business Continuity Plan MS Office Competency Mapping
Workplace Etiquette & Cultural Adaptability Emotional Intelligence Supply Chain Management Foreign Exchange Manpower Load Balancing
TDS on Salary & Other Payments, Retirement Benefits,
Negotiation Skills Time Management Banking & Financial Management Remuneration Planning & DTC Training Need Analysis (TNA)
Business Communication Confusion Management PMP (Project Management) Labour Laws for Corporate Managers
Effective Managers Valuebased Leadership Marketing Management Five S (Japanese Tool)- Training & Implementation
Stress Management Managerial Effectiveness Human Resource Management Train The Trainer (TTT)
Making life time Customer Team Building (Outbound & Inbound) Financial Management Six Sigma (Green & Black Belt)
Handling Interviews Interpersonal Dynamics Rural Management
Creativity & Innovation Decision Making & Problem solving Contract Labour Management
Selling Skills Executive Development Programs HR Systems, Processes & Best Practices
Customer Orientation Gender Sensitivity @workplace Retail Management
Managing Self Self Esteem & Assertiveness Industrial Relations
Interviewing Skills Conflict Resolution
Supervisory Skills Anger Management
Business Writing Skills Power of Humour @workplace
Telephone & Email etiquettes Attitude Building
Corporate Etiquettes & Grooming Human Lab (ISABS Based)
20. Few of our Delivered Programs
• Professional Etiquettes • Train The Trainer [TTT]
• Negotiation Skills • Selling Skills
• Stress Management • Communication skills
• Interpersonal Dynamics • Finance for non finance
• Passion@Work • Conflict management
• Presentation Skills • Time management
• Decision making & problem • Team building (Inbound &
solving Outbound)
• Business writing skills • Creativity & Innovation at work
• 5 S (Japanese tool) • And many more…..
21. Consulting Services
5 S (Japanese Tool) training & implementation
Designing Balance Score
Manpower Load Balancing
Finacle Banking software
Finance for Non finance
Banking & Operations
Banking Fraud Prevention & Control and Anti Money Laundering
Foreign Exchange (Retail & Trade)
25. CREDENTIALS….
• Indian Institute of Financial Planning (IIFP), New Delhi.
• Institute of Management Education (IME), Sahibabad.
• ABN AMRO Bank, Gurgaon, Haryana.
• Doosan Engineering & Construction Ltd, Gurgaon,
Haryana.
• Global Institute of Management & Technology (GIMT),
Noida. U.P.
26. CREDENTIALS….
• Mount Carmel Business school, Dwarka.
• Bangalore School of Business, Mathura road, New Delhi.
• Ceragem India Ltd., Gurgaon, Haryana.
• Sk engineering & construction Ltd., Gurgaon, Haryana.
• Bharati Wall Mart, Gurgaon, Haryana .
27. CREDENTIALS….
• Tulip telecom,Delhi
• Kuoni Destination Management,Gurgaon.
• American Express
• Maruti suzuki
• Kirlsokar
• Adidas
• Bank of America
• Nokia Siemens