Mindtree.org: A Digital Platform for Education, Skilling, Livelihood and Community Engagement - (c) {ojas.vyas,karan.raibahadur}@mindtree.com - Presented at INTERACT 2017 MUMBAI (16th IFIP TC 13 International Conference, Mumbai, India, September 25–29, 2017) < http://www.interact2017.org/proceedings.php >

1. Mindtree.org
A Digital Platform for Education, Skilling, Livelihood and Community Engagement

2. Beginnings…
World’s Largest Biometric Based
Identity System - giving identity
to 1B + residents in India
Aadhar
India annually generates close to
62 million tons of waste
Bangalore alone generates 5500 tons of waste daily
…
1.5 million people depend
directly or indirectly on waste
for livelihood

3. Composting
Service Provider
Sorter/ Recycler
Truck Driver
Route Manager
Design Engineer
Composting
Service Provider

4. INSIGHT: Waste picker is a job creator

5. We need more Job creators
+
Social Inclusion
Power of Independent Entrepreneurs
=
We Codify lives and work of IEs

6. Farmer
Waste Picker
Artisan
Social Enterprises
Government
Citizen Communities
• Access to market
• Fair price paid for recyclables / produce
• Work allocation/ skill development
• Empower to make sound decisions

7. Digital
intervention
for
Grassroots users
(Independent Entrepreneur)
Simplify?
Empower? How Else?
codifying principle

8. • Mobile App – Offline capability
• QR Code based
• High on Graphics representation
• Multi Lingual
• SMS based communication (feature phones)
Grassroots User
Low smartphone penetration
Non Tech Savvy
Low Literacy
Aspires for a better life – open to change

9. • Desktop applications
• Data visualization of back end analytics
• Ability to reach related stakeholders
• Phone notification to bring immediate
attention
User from Governance entity
Literate and qualified
Not an avid smartphone user
Wants to increase efficiency of operations
Wants to scale operations

10. Citizen Volunteers
Literate
Tech savvy – smartphone user
Want to make a change in their communities
• Step by step journeys - DIYs
• Ability to measure their impact
• Connecting with like minded people
• Social experience –
who else is making a change?
• Sharing of ideas and best practices

11. I Got
Garbage
I Got
Skills
I Got
Crops
I Got
Knowledge
University
of
Commons
Eco-systems
on platform
System of records
Engagement Layer
Layer of Differentiation
System of Records
Market place Micro- Businesses
Multi-domainMulti-tenant Multi-lingualMulti-channel
Analytics Monitoring & Evaluation Artificial Intelligence
Community-engagement
Tech Architecture
Federated
Marketplace

12. Creating sustainable
Eco-systems
Technology
Enablement
Streamlining
Business Models
• Study eco-system challenges
• Enable policy and data interventions
• Design inclusive eco-systems
• Codify micro-businesses
• Design inclusive marketplace
• Achieving scale
• Managing customer relations
• Field operations
• Governance
• Market engagements
• Community engagement
What we do

13. Thank you
Let’s unleash possibilities