5. “ there is a strong feeling among senior librarians that they have failed effectively to communicate the value of their services to those who fund and use them” Challenges for Academic Libraries in Difficult Economic Times, Research Information Network March 2010 pg 16 The current situation ?
7. The brain is a wonderful organ - it starts working the moment you get up in the morning and does not stop until you get into the office. Robert Frost
8. The flywheel effect MISperception MISunderstanding MISinterpretation MIStrust