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Justin Ahrens // @justinahrens // @rule29
is Good for Business
Good Design

is Good

Business
I believe…
GOOD
BEGETS
GOOD
What is Good?
GOOD
BEGETS
GOOD
What is Good?
Urban Dictionary states:
1.Opposite of “bad.”
2.High quality kind of bud that often
results in a near catatonic state.
3.OK with remaining the same. Content.
4.To be modesty exceptional in bed.
GOOD…
Serves

Others
GOOD…

Drives

Excellence
GOOD…

Conducts Itself
with Integrity
Work
Culture
Clients
GOOD
CULTURE
Andrew Mason // Founder, Groupon
Hire great people

and give them freedom

to be awesome.
A Good Culture…
Engages
A Good Culture…
Has Alignment
A Good Culture…
Is Caring
You can’t shift

your culture without
being willing to

change yourself
ENGAGE-
MENT
Our Brains Want to Know:
Do I Feel Safe?
Do I Matter?
Do I Belong?
HOW? Ask:
Is it safe to try new approaches, 

to innovate, to be vulnerable, 

to share my ideas at work?
HOW? Ask:
When I make a mistake, 

am I corrected with respect, 

and the desire to help 

me improve?
HOW? Ask:
Do I have the tools and resources
necessary to perform my work 

to the best of my ability?
HOW? Ask:
Do I understand the expectations

of me and my performance?
What are some
positive results?
Highly engaged

employees outperform

their disengaged

colleagues by
20–28%
The Conference Board
Team member

emotional engagement, 

loyalty, ownership,

and focus increases
67–100%
Inc.
Engaged employees take

an average of nearly
60% fewer
sick days per year

than disengaged employees
Gallup
Engaged employees are
87%less likely to leave the organization

than the disengaged.
CEB
RESULTS
It is safe to try new approaches, 

to innovate, to be vulnerable, to
share my ideas at R29.
11%
89%
True
False
RESULTS
When I make a mistake at R29, 

I am corrected with respect, and
the desire to help me improve.
100%
True
False
RESULTS
I have the tools and resources
necessary to perform my work

to the best of my ability.
11%
89%
True
False
RESULTS
I understand the expectations of me
and my performance at R29.
100%
True
False
RESULTS
ALIGN-
MENT
You must have…
Clear strategies/

expectations
You must have…
Obsessive
reminding of
You must have…
Reporting to
measure
You must have…
Recognition and
rewards
HOW? Ask:
Am I motivated by, 

and find meaning in, 

the company’s mission, 

vision, and values?
HOW? Ask:
Do I feel I matter to the company?
Am I making a difference here?
HOW? Ask:
Do I have a career development path
that the company supports?
HOW? Ask:
Do I understand what 

success looks like?
100%
True
False
RESULTS
CARING
HOW? Ask:
Do I trust my team members and
colleagues to support my and the
company's success?
HOW? Ask:
Do I receive acknowledgement and
appreciation at work?
HOW? Ask:
Would I refer my friends 

to work at my company?
100%
True
False
RESULTS
GOOD
WORK
Albert Einstein
Try not to become a person

of success, but rather try to
become a person of value.
Work takes up
39% or (much)
more of your life
Take, for example…
Here’s what

we do…
GOOD
CLIENTS
Jerry Della Femina
I've never met a client who
wants to be the worst.
Do you have
criteria?
Sometimes,
things just don’t
work out.
Criteria (Corporate)
1. Will it be profitable?
2. Will it be fun or align culturally?
3. Will it attract other work?
Criteria (Personal)
1. Will this challenge you?
2. Will it help you(r) 

develop/evolve/career?
3. Will you miss anything important
with family or loved ones?
Mahatma Gandi
“Happiness is when what you
think, what you say, and what
you do are in harmony”
To reiterate…
Work
Culture
Clients
Don’t forget to check out my Lynda course!
Grow Your

Design

Business.
Thanks!

Now, go be Good.
Justin Ahrens // @justinahrens // @rule29

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