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A success story of metropolitan smartcard 
ZEYD GÜLESİN 
September 29th, 2014 
Smart Ticketing and 
Transport 2014, Paris
Outline 
2 
 1- Belbim AŞ 
 2- Key milestones for AFC 
 3- System architecture 
 4- AFC with numbers 
 5- istanbulkart today 
 6- istanbulkart in the near future 
 7- istanbulkart as a city card 
 8- Marmaray AFC Project
BELBİM AŞ 
 Established in 1987 by the İstanbul Metropolitan Municipality. 
 265 engineers and technicians, 582 staff in total. 
 BELBIM has received ISAE 3402 Type II audit report. 
* Automated 
Fare Collection 
Systems 
* RFID 
Applications 
* Smart 
Passenger 
Information 
Systems 
* Fleet Tracking 
* Advanced 
Telemetry 
Systems 
* Mobile 
Payment 
Teknologies 
* Smart Card 
Solutions 
* POS Systems 
* Automatic 
Ticket 
Vending 
Machine 
3
Key milestones for AFC 
Before Cash payment and paper tickets 
1995 Akbil launched 
1997 Private buses and TCDD partially integrated into the AFC 
2006 Transfer option is widened to 5 in 90 min 
4 
Monthly tickets are extended to the whole system 
2009 istanbulkart launched 
2010 Pay as you go on Metrobus (BRT) 
2011 Private busses no longer accept cash payments 
City card applications 
2013 Marmaray 
4
System architecture 
5
istanbulkart, Contactless 
Smart Card – MiFare DesFire 
Single journey tickets – 
Mifare UL 
RF Tokens, MiFare Classic 
AKBIL, TOM (Touch-on 
Memory) 
NFC Mobile Ticket– MiFare 
Emulations (Pilot phase) 
Electronic media in use 
6
AFC with figures 
7 
400K Akbil 
still in use 
300 Refund 
machines across 
the Metrobus 
Line
AFC with figures 
8 
 20 different transport authorities integrated 
into the system 
 İstanbulkart used in 95% of all trips 
 Less than 3% of the trips by single journey 
tickets 
 About 15% monthly ticket usage 
8
istanbulkart today 
9 
 Fast transaction; less than 600ms 
 Flexible file structure provides multiple 
application development 
 Secure transaction 
 Easy adaptation to the latest 
technologies (thanks to the contactless 
system infrastructure) 
9
istanbulkart today 
 Adjustable for use by various demographic groups such as the 
elderly people, students, and government employees. 
 Can be modified for a range of payment and fare options. e. g. 
50% discount for the eid holiday. 
 Student can easily extend their discount cards at TVM’s 
 In case of loss or theft, the remaining balance on a registered 
card can be transfered to a new one. 
10 
10
istanbulkart in the near future 
 Extension of istanbulkart to the minibuses 
and taxis 
 Extension of the pay-as-you-go service to 
buses in suburban areas 
 Home top-up 
 NFC Ticketing 
11 
11
istanbulkart as a City Card 
İstanbulkart can be used in different parts of city life along 
with transportation: 
Parking 
Public 
Restrooms 
Public 
Assistance 
and Welfare 
Projects 
Access 
Control 
and ID 
Card 
12
Marmaray AFC project 
 Undersea rail tunnel under 
the Bosphorus strait 
 Fully independent Automatic 
Fare Collection System. 
 New transportation card 
(Marmaraykart) 
to be used along with 
istanbulkart 
13 
13
Thank you … 
Zeyd.Gulesin@belbim.com.tr

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"istanbulkart, A Success Story of Metropolitan Smart Card", Paris, 29 Septermber 2014, Zeyd Gülesin

  • 1. A success story of metropolitan smartcard ZEYD GÜLESİN September 29th, 2014 Smart Ticketing and Transport 2014, Paris
  • 2. Outline 2  1- Belbim AŞ  2- Key milestones for AFC  3- System architecture  4- AFC with numbers  5- istanbulkart today  6- istanbulkart in the near future  7- istanbulkart as a city card  8- Marmaray AFC Project
  • 3. BELBİM AŞ  Established in 1987 by the İstanbul Metropolitan Municipality.  265 engineers and technicians, 582 staff in total.  BELBIM has received ISAE 3402 Type II audit report. * Automated Fare Collection Systems * RFID Applications * Smart Passenger Information Systems * Fleet Tracking * Advanced Telemetry Systems * Mobile Payment Teknologies * Smart Card Solutions * POS Systems * Automatic Ticket Vending Machine 3
  • 4. Key milestones for AFC Before Cash payment and paper tickets 1995 Akbil launched 1997 Private buses and TCDD partially integrated into the AFC 2006 Transfer option is widened to 5 in 90 min 4 Monthly tickets are extended to the whole system 2009 istanbulkart launched 2010 Pay as you go on Metrobus (BRT) 2011 Private busses no longer accept cash payments City card applications 2013 Marmaray 4
  • 6. istanbulkart, Contactless Smart Card – MiFare DesFire Single journey tickets – Mifare UL RF Tokens, MiFare Classic AKBIL, TOM (Touch-on Memory) NFC Mobile Ticket– MiFare Emulations (Pilot phase) Electronic media in use 6
  • 7. AFC with figures 7 400K Akbil still in use 300 Refund machines across the Metrobus Line
  • 8. AFC with figures 8  20 different transport authorities integrated into the system  İstanbulkart used in 95% of all trips  Less than 3% of the trips by single journey tickets  About 15% monthly ticket usage 8
  • 9. istanbulkart today 9  Fast transaction; less than 600ms  Flexible file structure provides multiple application development  Secure transaction  Easy adaptation to the latest technologies (thanks to the contactless system infrastructure) 9
  • 10. istanbulkart today  Adjustable for use by various demographic groups such as the elderly people, students, and government employees.  Can be modified for a range of payment and fare options. e. g. 50% discount for the eid holiday.  Student can easily extend their discount cards at TVM’s  In case of loss or theft, the remaining balance on a registered card can be transfered to a new one. 10 10
  • 11. istanbulkart in the near future  Extension of istanbulkart to the minibuses and taxis  Extension of the pay-as-you-go service to buses in suburban areas  Home top-up  NFC Ticketing 11 11
  • 12. istanbulkart as a City Card İstanbulkart can be used in different parts of city life along with transportation: Parking Public Restrooms Public Assistance and Welfare Projects Access Control and ID Card 12
  • 13. Marmaray AFC project  Undersea rail tunnel under the Bosphorus strait  Fully independent Automatic Fare Collection System.  New transportation card (Marmaraykart) to be used along with istanbulkart 13 13
  • 14. Thank you … Zeyd.Gulesin@belbim.com.tr