1. ROBERT WEISSENBERG
Rosemead, CA 91770 Phone (626) 674-5794
rweissenberg99@yahoo.com
SUMMARY
Highly motivated Business Intelligence professional using Microsoft Business Intelligence
Technologies. Expertise with SQL Server Analysis Services (SSAS) including: building
cubes, programming MDX queries and developing databases. Expertise with SQL Server
Integration Services (SSIS) ETL including package development, deployment and
configuration. Experience with development and deployment of SQL Server Reporting
Services (SSRS) reports and integration with SharePoint. Extensive technical and functional
project management experience for utility and telecommunications companies.
Accomplished information technology manager overseeing a variety of groups including
Project Management, Software Engineering, Software Maintenance, Database Management,
System and Hardware Administration, Network Operations, Internal Telephone Support,
Help Desk, Billing Operations and Order management operations. Experience in the
implementation of an advanced meter infrastructure.
CERTIFICATIONS
Sun certified Java Programmer and Developer
TECHNICAL SKILLS
Microsoft Technologies:
SQL Server 2008 Integration Services (SSIS), SQL Server 2008 Analysis Services (SSAS),
SQL Server 2008 Reporting Services (SSRS), Microsoft Office SharePoint Server 2007,
Microsoft Performance Point Server, Microsoft Visio, Microsoft Project
Other Technologies:
JEE (Servlets, JSP, Swing, RMI), C++, COBOL, Applications Manager, Databus, HTML,
JavaScript, CSS
Databases:
MS SQL Server 2008, MySQL
Software:
SQL Server Business Intelligence Development Studio, NetBeans, JBuilder
Query Languages:
T-SQL, MDX
SetFocus, LLC., Los Angeles 5/2010 - 7/2010
Business Intelligence Master’s Program (12 full-time weeks)
The SetFocus Business Intelligence Master’s Program is an intensive, hands–on, project
oriented program where participants add knowledge of and valuable experience putting the
Business Intelligence skill set to use in a simulated work environment.
Implemented a Labor Analysis Business Intelligence solution for a national
construction company.
Consolidated diverse data sources into a uniform SQL Server 2008 database. Used
SSIS ETL capabilities to define imports of data, build scheduling packages, define
integration flow, log data error exceptions and orphaned data and to define database
maintenance along with sending applicable notifications via e-mail.
Created cubes, dimensions, and business critical KPIs using SSAS representing
aggregations in different ways - hierarchically and using custom groupings, that the
company will use to analyze performance. Created MDX queries according to
business requirements.

2. rweissenberg99@yahoo.com
Developed detail and summary reports, line and pie charts, trend analysis reports
and sub-reports according to business requirements using SSRS.
Implemented Business Intelligence dashboards using MOSS 2007 Report Center and
Excel Services producing different summary results based on user view and role
membership.
Created score cards using MS Office Performance Point Server 2007 Dashboard
Designer that feature executive summary measures for revenue, overhead costs,
material purchases, labor and profitability trends for a construction company
extracting data from SQL Server 2008 OLAP data source and deployed to SharePoint
sites. The dashboards also contain pages to view performance by employee, by
region, and by quarter enabling end-users to make filter selections.
Utilized key product areas including data modeling, SSRS report subscriptions and
data driven subscriptions, SSAS analysis services processing tasks, cube processing
options and roles.
Studied and reviewed application of Kimball data warehouse methodology across
various industries. Worked with data-handling scenarios, such as multiple
hierarchies, data-driven KPI goals, sourced either from dimension attributes or fact
tables, handling Type-2 slowly changing dimensions. Possess solid knowledge of
writing, tuning and optimizing T-SQL queries.
Independent Consulting, Los Angeles 4/2009 – 12/2009
Systems Architect
Designed an electronic medical record system.
Provided guidance to medical professionals on systems engineering methodology.
Led the definition of the project scope and business requirements.
Structured a systems engineering team and formulated development and
implementation costs.
Environment: JEE, MySQL, HTML, XML, Apache, Linux and Windows
Itron, Los Angeles 3/2008 – 3/2009
Senior Project Manager
Provided project management for the development and implementation of an
advanced meter infrastructure encompassing over 5 million Southern California
Edison meters.
Provided engineering specifications on the development of a variety of components
including meters, cell relays and collection engine.
Led the resolution of new technology engineering issues encompassing hardware,
firmware and software.
Interfaced with clients to manage project scope, timeline and deliverables.
Coordinated with internal departments to meet contractual obligations and new client
requests.
Environment: .NET, C, HTML, XML and Windows.
Telepacific Communications, Los Angeles 4/1999 – 12/2007
Enterprise and Acquisition Integration Program Manager
Led the acquisition integration and realignment of a variety of functional groups
including Customer Care, Credit and Collections, Customer Technical Support and
Repair and Revenue Assurance.
Led the acquisition integration of a variety of computer systems.
Led the implementation of a new IP-based ACD system for a multi-location call
center operation serving distinct functional groups.
Mentored project managers and evaluated technical personnel of acquired
companies.
Assessed the technical infrastructure of potential acquisitions.
Institutionalized enterprise program management methodologies.

3. rweissenberg99@yahoo.com
Vice President of Information Technology
Engineered and implemented an information technology strategy and architecture for
a rapidly growing telecommunications company.
Led the identification, evaluation, selection and successful implementation of an
entire telecommunications back-office including: enterprise resource planning,
billing, order management, circuit engineering, provisioning, mediation, trouble
tickets, customer relationship management, fraud and security, contact
management, and sales commissions among others.
Led the development of intra, inter, and extranet-based applications.
Managed data center operations
Engineered and implemented a scalable system integration strategy.
Managed several information technology groups including Project Management,
Software Engineering, Software Maintenance, Database Management, System and
Hardware Administration, Network Operations, Internal Telephone Support, Help
Desk, Billing Operations and Order management operations.
Environment: JEE, .NET, HTML, XML, Oracle, MS SQL Server, Solaris and Windows.
Vice-President of Special Projects
Championed customer satisfaction initiatives across the entire company.
Established cross-functional key metrics for metering and billing, achieved
aggressive billing customer satisfaction goals and implemented corresponding
tactical solutions.
Reengineered a variety of core processes including service disconnection, billing and
sales commissions among others.
Director of Information Technology
Engineered and implemented a variety of back-office solutions.
Managed a computer applications group.
Managed e-mail, personal computer support and help desk.
Managed the data center, internal data network and internal telephone services.
Selected, acquired, and maintained information technology hardware including
servers, desktops, laptops, and network equipment.
Environment: JEE, .NET, HTML, XML, Oracle, MS SQL Server, Solaris and Windows.
Sempra Energy Solutions (SES), Los Angeles 10/1997 – 3/1999
Information Technology Business Partner
Managed the relationship between an IT organization of 800 people and SES.
Managed computer operations including network, e-mail and help desk.
Provided guidance and direction to the SES computer applications group.
Provided strategic consultancy in defining and designing information systems, as well
as researching and identifying enabling technologies.
Computer Applications and Customer Services Manager
Established a back-office operation to support electric restructuring.
Led the engineering and implementation of computer systems designed to support
the gas and electric industry in customer enrollment, customer care, billing,
collections and metering functions.
Managed the gas operations back-office for wholesale and retail contracts.
Identified and evaluated outsourcing opportunities.
Environment: Java, C++, Visual Basic, MS SQL Server and Windows.
Southern California Gas Co., Los Angeles 1/1983 – 9/1997
Customer Information System (CIS) Process Manager
Developed and implemented one of the largest utility CIS in the nation. This system
served over 5 million customers, supports over 2,000 end-users and produces over
225,000 bills on daily basis.

4. rweissenberg99@yahoo.com
Led the engineering of a web-based real-time on-line system for a 5-million
customer base.
Managed business change for the entire enterprise.
Managed a group of 45 analysts and specialists.
Environment: SmallTalk, Cobol, HTML, CICS, DB2 and OS/2.
Process Improvement and Design Manager
Led the establishment of customer services policy and strategies.
Managed multiple customer services related projects.
Oversaw the development and implementation of customer services utility tariffs.
Process Project Manager
Developed and implemented information technology solutions.
Reengineered the $200MM Revenue Collections process.
Managed multiple billing and collections related projects.
Information Technology Special Projects Manager
Engineered and successfully led the implementation of an industrial customer billing
system with an initial customer billing of over $1.5 billion annually.
Leveraged emerging technologies into practical applications.
Managed a team of engineers, database administrators and system administrators.
Environment: Applications Manager, Lotus 123G, Cobol, CICS, DB2 and OS/2.
Customer Services Project Administrator
Developed and implemented policies and procedures for customer services.
Managed the implementation of energy efficiency programs.
Worked with system end-users to define, design, and implement system solutions.
Assembled and managed project plans.
Identified end-user requirements, developed design specifications, and managed
system implementation activities.
Environment: Applications Manager, Lotus 123G, Cobol, CICS, DB2 and OS/2.
Software Engineer
Obtained business requirements and developed corresponding implementation plans.
Engineered mainframe and PC-based computer systems.
Performed unit, segment, and system testing.
Provided technical support for an industrial strength customer information system.
Environment: Cobol, CICS, DB2, ISAM and JCL.
EDUCATION
California Polytechnic University, Pomona
Master of Business Administration
Concentration: International Business and Marketing
California State University, Los Angeles
Bachelor of Science: Business Administration
Concentration: Information Technology
LANGUAGES
Fluent in Spanish (read, write, speak)
References upon request