Training and development program in INFOSYS

1. Training & Development
Submitted by:
Sachin
PGDM2/1528

2. Introduction
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• It company , founded in 1981
• Headquarter – Bangalore , India
• Founded by Narayan Murthy & his friends

3. Introduction
• one of India’s largest IT companies
• 34% out of 100000 employees are women
• Offices in more than 22 countries
• Development centers – India , China, Australia , UK, , Canada , japan
• US$9.21 billion (present worth)
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4. Training Process
Systematic development
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• Attitude • skill pattern • Knowledge

5. Training Process
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Training and development are directly proportional to
each other
• Training constitutes a basic concept in human resource development
• Training is a highly useful tool
• Training is the act of increasing the knowledge and skill of an employee

6. Training Process
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Development
• Opportunities to grow
• Provide knowledge about :-
a. Business Environment
b. Management principles
c. Human relations
d. Specific industry analysis

7. Training & Development program in INFOSYS Training &
Development program
Training and development is a subsystem of an organization.
Following are the areas: -
• Studying training activities
• Analyzing training programmed
• Evaluating the training
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8. Training & Development program in INFOSYS Training &
Development program
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Measure training Result
Implementation
Training programs
Design training
Evaluation Approach
Review Available
Training Methods
Design or select training
methods
Development training
objective
Training needs &
Analysis

9. Training & Development Department
Training department is divided across different verticals
1. Communications service providers e.g. British telecom
2. Banking and capital market e.g. UBS, Deutsche
3. Manufacturing vertical e.g. Cisco, Ingram micro
4. Insurance and health care- Aon
5. Emerging markets- yahoo and British Petroleum.
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10. Training & Development Department
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There are two types of TRAINING PROGRAMEE in Infosys
 Training for fresher @INFY
i. At Mysore a 6-month training program is conducted
ii. After which evaluation of candidates is done & only passed candidates are retained
iii. A great importance is given to other areas like soft skills, leadership qualities, cross cultural
training etc.
 Training for Job-Experienced
I. A corporate training team has been formed in Infosys to train Job experience employees
II. Exp. People from different org. & job role are mingled together by this Infosys gets the
smartest minds together for a wider exposure

11. Training & Development Department
3 Types of training: -
Band B: - induction, voice and accent training, process training, Domain Training, six sigma
certifications, email etiquettes, excel training, presentation skills
Band C & Above: - operation management, leadership fundamentals, Domain training, Quality
training, Appraisal skills workshop

12. Training & Development Department
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13. Training & Development Department
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Case
studies
Demonstration &
Seminar
Self-
Discovery
Role
playing
Lecture &
conference
Simulations
Training Methods

14. Training Needs Assessment
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Types of training need analysis
1. Organizational need analysis
2. Job need analysis
3. Person need analysis
Career Development & pathing in INFOSYS
 Chalk out career path for all
 An employee should have completed 18 months in
Infosys to be eligible for the benefits provided by
Infosys.
 Career Counselling will be provided by professional
career counselors.
 For Higher education like MBA – 50% of the fees is
reimbursed.

15. Training Needs Assessment
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Performance development plan: -
•A sheet which all the employees and manager has to fill where both of them have to provide
information which all areas the employee has improved in.
•Projects
Small term projects like on Six Sigma, where at the end of it employee has to give presentations to
the training team.
Questionnaire
 Feedback from the employees on the quality and content of training
 Analysis is done on it and then it is scaled.
 systematic development of the attitude, knowledge, skill pattern required by a
person to perform a given task or job adequately and development is ‘the growth
of the individual in terms of ability, understanding and awareness.
EVALUATION in INFOSYS

16. HR PRACTICES
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17. Initiatives by Infosys to motivates its Employees
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• ESOP Schemes
• Salary and other incentives
• Employee training
• Employee engagement