3. Introduction
Introduction Problem Change Conclusion
SONY
Founded by Masaru Ibuka and Akio Morita in 1946
Headquarter- Minato, Tokyo, Japan
1950- Japan’s first
magnetic tape
recorder
1955- Japan’s first
transistor radio. The
TR-55 Launched
1960- Worlds first
direct view portable
TV (TV8-301),
launched
1966- Launches first
cassette tape
recorder TC-100
1979- Launches its
first stereo cassette
player “Walkman”
1982- Worlds first CD
Player The CDP-101
launched
•8mm
camcorder,
Handycam
CCD-TR55
launched
1989
•New company
Structure at
Sony
Corporation
1994
•VAIO: First
home use PC
•broadcast use
HD cam corder
1997
•New Bravia
brand
2005
•Worlds first
OLED TV
2007
•Discontinued
VAIO laptops
and PCs
2013
4. Problem
External Forces
• Massive Corporate Financial Losses
• Global recession and strong Yen
• Strong competition
Internal forces
• Lack of internal communication
• Losing Innovative edge
Introduction Problem Change Management Conclusion
5. Change Management
Sony’s CEO
8 step process for
leading change
Current situation
Introduction Problem Change Management Conclusion
6. Change Management - Sony’s CEO
Nobuyuki Idei
1998 - 2005
Sir Howard Stringer
2005 - 2012
Kazuo Hirai
Feb 2012 - Present
Introduction Problem Change Management Conclusion
7. Change Management - Sony’s CEO
Nobuyuki Idei
Taking Advantages of the New technology
Creating Partnership
Cost efficient policy
Restructuring the Organization
Developing American – Style Corporate
Introduction Problem Change Management Conclusion
8. Leading Change - 8 step Process
Combine
Cutting – edge
technology
with
entertainment
content
Launch PS3
and PS
Network. (
Problems
caused by
hackers)
Action
Result
Introduction Problem Change Management Conclusion
Sense of Urgency1 Creating the Guideline Coalition2
Reviving
Sony
Consumer
product
service
business
Failed to
restructure
the TV
business
Action
Result
9. Leading Change - 8 step Process
Focus on 3
core sector :
Electronic,
game &
entertainment
Success at
Blue ray disk,
PS3 and movie
Picture
Action
Result
Introduction Problem Change Management Conclusion
Developing and change vision3 Communicating the vision for buy - in4
Restructuring
Plan
Cut 10,000
jobs and shed
a number of
unprofitable
division &
product
Action
Result
10. Leading Change - 8 step Process
Reinventing
consumer
product
service
Developing
the software
environment
to support
hardware
Action
Result
Introduction Problem Change Management Conclusion
Empowering broad – based action5 Generating short term wins6
Centralization
Top down
leadership
Respond faster
to change in
operating
environment by
focusing on
software and
service
Action
Result
11. Leading Change - 8 step Process
Not
creating
radical
changes
Internal
resistance
Action
Result
Introduction Problem Change Management Conclusion
Never Letting Up7 Incorporating change in to culture8
Focus on
Kaizen
Incremental
increase in
market share
Too slow to
adapt to new
market
opportunities
Action
Result
12. Current situation
Kazuo Hirai
Vision of “ONE SONY”
Restructuring the organization
Focusing on Mobile, Entertainment and
Digital Imaging
Building partnership with Google
Introduction Problem Change Management Conclusion
13. Conclusion
Introduction Problem Change Management Conclusion
Traditional Organization New Age organization
Focus for action Specific problem Entire system
Time frame Gradual Fast
Learning Individual, Small group Whole organization
Information Limited Widely shared
16. Founded in
1937 by
Edwin
Land
Invented the
instant
imaging
technique in
1948
By 60’s, held a
monopoly in
imaging with
a 20pc market
share globally
At its peak,
had $3 bn
revenues,
21000
employees
Were spending
42pc of its
R&D budget
on digital
technology
Filed for
bankruptcy in
2001