1. S.T.Sadhana 109, Eternity Serene,
12 e, Kauveri Nagar,
Devarchikkanahalli main road,
Bommanahalli,
Bangalore-560068
9886000325
Email: sadhanathiagarajan@gmail.com
Technical writer experienced in writing the technical documentation for software and hardware
products. Works directly with development and testing teams to gather source material and review
the documents. Quick learner strives to increase the knowledge in computer technologies and
enjoys learning new software/hardware products and development tools.
Won Best performance award for consecutive three cycles in HCL technologies.
Appreciated by clients for innovative ideas.
Designation : Lead Engineer
Division : DTV
Organization : HCL Technologies, Bangalore
Duration : From January 3, 2011 to till date
Designation : Technical Writer
Division : CEAKS - Engineering Abstraction
Organization : SCOPE e-Knowledge Center Pvt. Ltd
Duration : From December. 2009 to October 2010
PROFESSIONAL EXPERIENCE-1
PROFESSIONAL EXPERIENCE-2
CAREER ACHIEVEMENTS
PROFESSIONAL OBJECTIVE

2. Job Profile:
PROFESSIONAL EXPERIENCE-1:
Project: DTV
Client: Confidential
Organization HCL Technologies
Duration: Jan 2011 – Till Date
Roles and
Responsibilities:
 Analyzing the requirement which includes interviewing clients and subject
matter experts to create UI specification document.
 Fixing the due date on which the UI specification document will be
released/requirement will be resolved.
 Making sure the requirement is resolved on or before the committed time to
the client.
 Writing the technical documents that are easy to understand for the
intended audience.
 Reviewing the UI specification document and Instructional Manual.
 Guiding the team members when there is an issue in analyzing the
requirement and in preparing the documents.
 Preparing weekly status report for Client VC.
 Preparing MOM for weekly VC with client.
 Analyzing and resolving the defect within fixed due date.
 Making sure the team is following the process and when there is any issue
related to the requirement, the team member brings the issue to the client
notice so that they are aware of the situation.
 Collaborating with content experts to learn about products.
 Working close with development team and testing teams to explain new
ideas and explain the client requirements.

3. Project: DTV
Client: Confidential
Organization HCL Technologies
Duration: Aug 2013 – Till Date
Roles and
Responsibilities:
 Performing the role as a PQA member for DTV project.
 Objectively evaluating performed processes, work products, and services
against the applicable process descriptions, standards, and procedures.
 Identifying and documenting non-compliance issues.
 Providing feedback to project team and management on the results of
Quality Assurance activities.
 Ensuring that non-compliance issues are addressed.
 Recording Issues and Non Compliances in QA Workbook
 Recording Formal Issue in Process Review Report.
 Identifying Good Practices, Observations and Suggestions.
 Escalating Unresolved Issues and Non-Compliances to QA.
PROFESSIONAL EXPERIENCE-2:
Project CEAKS - Engineering Abstraction
Organization SCOPE e-Knowledge Center Pvt. Ltd
Duration December. 2009 to October 2010
Roles and
Responsibilities:
 Analyzing and documenting the technical information of English and
English translated Chinese Engineering patent documents, of the World
Intellectual Patent Organization, in the areas of Semiconductor, Power
Electronics, Instrumentation, Industrial, and Optical systems,
Transportation, Communication and Computing & Networking in a
required format.
 Preparing user manuals for various types of applications used for patent
abstraction process and instruction manual for various processes carried
out in the Content Enhancement and Knowledge Services (CEAKS)
project.

4. Certified 'Technical Writing' course from S.A. International limited, Chennai (affiliated to Simon
Fraser University).
Undergone the PQA training arranged though ilearn at HCL technologies.
 MS Word-2010
 MS Visio 2010
 Adobe FrameMaker 9
 HTML
 XML
 RoboHelp 8
 SnagIt
Bachelor of Engineering CS (2003-2007)
RVS College of Engineering & Technology, Dindigul.
Percentage of Marks – 73.34
XII Standard (2003)
St. Joseph’s Girls Hr. Secondary School, Dindigul.
Percentage of Marks – 79.91
X Standard (2001)
St. Joseph’s Girls Hr. Secondary School, Dindigul.
Percentage of Marks – 91.8
ACADEMICS
COURSE ON TECHNICAL WRITING
TECHNICAL WRITING TOOLS
PQA TRAINING

5. Languages : C, C++ and Java
Scripting languages : PHP, JavaScript, VBScript
GUI : Visual Basic
Database : Oracle 8.0, MS-Access, MySQL
Operating System : Windows XP
MS- Office : Word Excel and Power Point
 Able to function independently and as part of a team.
 Able to perform under high pressure and against targets/deadlines.
 A practical and systematic approach.
 Able to motivate and inspire confidence in the team.
 Hardworking and dedicated to the companies objectives.
Date of Birth : 12-06-1985
Nationality : INDIAN
Sex : FEMALE
Marital Status : MARRIED
Languages Known : ENGLISH, TAMIL, TELUGU and KANADA.
PERSONAL PROFILE
SOFTWARE EXPOSURE
OTHER SKILLS