De-escalation Training To Avoid a Potential Crisis
De-escalation Training To Avoid a Potential Crisis Courses teach how staff can De-esculate challenging, violent and aggressive behavior. The ability to organise your thinking and intervine effectively using a range of de-esulating techniques can help avoid a potential crisis. Participants will learn how personal space, body language and listening skills can help to de-esculate the disruptive behavior of those in your care. Participants at the end of the course will have a better and fuller understanding of violence and aggression and it will help them to put their learning outcomes into practice in a professional environment. The course will last 6 hours and all participants will receive a certificate of attendance upon completion. This course can be delivered at one of our training centres or at a location that is better suited to your staff and the course can be tailored to the specific needs of your company and/or staff.
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De-escalation Training To Avoid a Potential Crisis
- 1. De-Escalation Training To Avoid A Potential Crisis Course Description: In many cases staff can de-escalate challenging, aggressive and violent behaviour using their own behaviour. The ability to organise your thinking and intervene effectively using a range of De-escalation techniques can help you avoid a potential crisis. Learn how personal space, body language and listening skills can help to effectively de-escalate the disruptive behaviour of those in your care. Successful completion of training will give learners the under-pinning knowledge of aggression and violence. It will enable learners to understand the above learning outcomes and be able to implement those outcomes within their working environment. Course Outline: • What is De-Escalation • Awareness of the Importance of Person Centred Care • Understanding of the Importance of Good Communication • Effective Listening • Body Language • Verbal De-escalation Course Duration: Course Duration: 6hrs Assessment: The trainer will carry out an on-going assessment during the course Certification: All delegates will receive a certificate of attendance Location: The course can be delivered at locations to suit the client or at one of our training venues Maximum number of delegates per trainer is 15 Telephone: 0845 468 0870 Pathway College putting you first Web: www.pathwaygroup.co.uk Birmingham: 0121 369 0100 Email: caretraining@pathwaygroup.co.uk