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How To Make Your 
Business Grow: 
Trust Your Staff
As a small business owner, the likelihood is that you have 
looked at the conundrum of: 
‘I could get someone else to do that, but will they do it as 
well as me?’ 
Faced with this scenario, many owner managers either 
shy away from employing staff, or give their staff such a 
tight defined set of responsibilities, that that person can 
never achieve the one key thing they need to for your 
business to grow – to make you money, and if you don’t 
take on staff, your business will never grow.
When we look at it simply, employing staff, is about that person 
making you and your business money. If they are just a cost, or 
making your life easier then there is little value in having that 
member of staff. However, in order for staff to be motivated and 
earning money for your business, they need to be trusted.
What does that mean in practice? 
First of all, that doesn’t mean you don’t continue to manage 
that person, ensuring they are achieving their objectives and 
checking back with them to ensure they are on the right path, 
but rather, it is about giving them the responsibility of a 
project or a goal.
What does that mean in practice? 
Give them the ownership of a particular project or target, and watch 
their motivation, their work rate and their profitability increase. 
The demonstration of trust says: 
“I believe you are capable of delivering this project for this business.”
What does that mean in practice? 
This is a huge motivating factor, and it creates staff members 
who are pulling in the same direction as the business, being an 
individual and letting their own individual talents shine; and the 
most important result, making money for the business and 
allowing your business to grow.
What does that mean in practice? 
If you back up this trust led approach to staff, with clear and 
target driven management, SMART objective setting and 
strong processes for staff to fall back on then you are 
providing your staff a safety net that says, not only do I trust 
you, but I am also keen to help you succeed. 
Trusting your staff isn’t about thinking someone is capable, it 
is about giving them the responsibility to achieve your 
business goals.
For More Information 
For more information about how we can help 
you to make your business grow with IAG and 
leadership, management and mentoring 
courses please contact us on: 
Call: 0121 707 0550 
e-mail: info@pathwaygroup.co.uk 
Visit: www.pathway2grow.co.uk

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How To Make Your Business Grow - Trust Your Staff

  • 1. How To Make Your Business Grow: Trust Your Staff
  • 2. As a small business owner, the likelihood is that you have looked at the conundrum of: ‘I could get someone else to do that, but will they do it as well as me?’ Faced with this scenario, many owner managers either shy away from employing staff, or give their staff such a tight defined set of responsibilities, that that person can never achieve the one key thing they need to for your business to grow – to make you money, and if you don’t take on staff, your business will never grow.
  • 3. When we look at it simply, employing staff, is about that person making you and your business money. If they are just a cost, or making your life easier then there is little value in having that member of staff. However, in order for staff to be motivated and earning money for your business, they need to be trusted.
  • 4. What does that mean in practice? First of all, that doesn’t mean you don’t continue to manage that person, ensuring they are achieving their objectives and checking back with them to ensure they are on the right path, but rather, it is about giving them the responsibility of a project or a goal.
  • 5. What does that mean in practice? Give them the ownership of a particular project or target, and watch their motivation, their work rate and their profitability increase. The demonstration of trust says: “I believe you are capable of delivering this project for this business.”
  • 6. What does that mean in practice? This is a huge motivating factor, and it creates staff members who are pulling in the same direction as the business, being an individual and letting their own individual talents shine; and the most important result, making money for the business and allowing your business to grow.
  • 7. What does that mean in practice? If you back up this trust led approach to staff, with clear and target driven management, SMART objective setting and strong processes for staff to fall back on then you are providing your staff a safety net that says, not only do I trust you, but I am also keen to help you succeed. Trusting your staff isn’t about thinking someone is capable, it is about giving them the responsibility to achieve your business goals.
  • 8. For More Information For more information about how we can help you to make your business grow with IAG and leadership, management and mentoring courses please contact us on: Call: 0121 707 0550 e-mail: info@pathwaygroup.co.uk Visit: www.pathway2grow.co.uk