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Build a Brand Worth Billions

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Build a Brand Worth Billions

  1. 1. Build a Brand Worth Billions Cassie Dispenza Sr. Director of Marketing & Partnerships Saffire
  2. 2. Travel Adam Layla
  3. 3. INTEGRATED TICKETING
  4. 4. PRINT-AT-HOME TICKETS • Include sponsor logos • Include advertising • Customers print tickets or add to wallet for quick access
  5. 5. SCANNING
  6. 6. REAL-TIME REPORTING
  7. 7. WHAT IS A BRAND?
  8. 8. “The first thing that comes to mind when you think about a company is their brand. Well designed corporate identity makes your business memorable, it’s Your DNA, the first impression.” -Pedro Almeida
  9. 9. “THINKING ABOUT A BRAND” MEANS MORE THAN RECALLING A LOGO
  10. 10. BRAND Identity Voice Positioning Image Equity Extension
  11. 11. IDENTITY The way people recognize your brand.
  12. 12. ELEMENTS • Logo • Company Name • Color Scheme • Fonts • Tagline
  13. 13. ALLOWS FOR EXPERIENTIAL MARKETING
  14. 14. CREATE & USE A STYLE GUIDE
  15. 15. KEYS TO SUCCESS • Repetition- Even when you are tired of your brand, many people have never seen it, or only seen it once. • Consistency- Nobody will ever remember or recognize your brand unless you keep it the same every time someone is exposed to it.
  16. 16. CHANGE YOUR IDENTITY DON’T BE AFRAID TO EVOLVING IS KEY TO SURVIVAL.
  17. 17. JUST STAY TRUE TO YOU
  18. 18. 2008 2009 2014
  19. 19. VOICE The consistent expression of a brand through emotional quality & words.
  20. 20. IDENTIFY YOUR BRAND IN WORDS • Think of your brand as a person. What would your brand say? • If your logo wasn’t with your content, could your audience identify the content as coming from your brand? • Wordclouds can help! – www.wordclouds.com
  21. 21. COMPARE TO YOUR CORE VALUES
  22. 22. SAFFIRE CORE VALUES 1. Smart and creative innovators (Upcoming, Success, Digital, Launches, New, Future) 2. Make nerdy fun (Launches, Summit, Educational, Presentations, Fun, Exciting) 3. Dedicated team players (Together, Tips, Join, Team, Us) 4. We treat clients like family (Love, Shout Out, Clients, Friends, Family)
  23. 23. Voice is key to brand growth–When your brand personality and voice are a reflection of what your company believes in, it’s more likely to resonate with the customers you’re looking to attract.
  24. 24. POSITIONING Projecting the differentiation of your brand to your target audience.
  25. 25. ONE STEP BACK-TARGET AUDIENCE • Who will you position yourself to? • Current Customer Base-What do people have in common that currently buy from you? What are their common interests? • Competition-Who do your competitors target? • Demographics– Choose specific ages, locations, incomes, etc. • If you don’t know, ask Facebook!
  26. 26. POSITIONING STATEMENT Target Audience: What is a summary description of target customers your brand is attempting to attract? Market Definition: What business category is your brand competing in & what makes it different relative to the competition? [NAME OF BUSINESS] is [DIFFERENTIATED PRODUCT OR SERVICE MAKRET] for [TARGET MARKET]
  27. 27. Target is style for a budget shopper. For upscale American families, Volvo is the automobile that offers maximum safety. Home Depot is the hardware department store for do-it-yourselfers.
  28. 28. Saffire delivers fully integrated website & ticketing solutions for savvy events, venues & destinations.
  29. 29. WRITE YOUR OWN!
  30. 30. IMAGE Thoughts about your brand externally & internally.
  31. 31. THE PHYSICAL
  32. 32. OPEN HAPPINESS
  33. 33. AN OASIS IN WEST TEXAS, OFF THE BEATEN PATH
  34. 34. LOVE YOUR HELPDESK
  35. 35. THE INTANGIBLE
  36. 36. DO YOU UBER OR LYFT?
  37. 37. “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. People notice that over time. I don’t think there are any shortcuts.” Jeff Bezos, CEO, Amazon
  38. 38. WE CAN DO SOMETHING • Company Core Values: Family, Fashion, Philanthropy • Events like this are common • Their policy when people ask for help is that “We can always do something”
  39. 39. “You can’t create an authentic brand later. You have to start that way–It works. When you give you receive.” –Kendra Scott
  40. 40. WHAT TO POST? “What we share on our social media will never exceed the positive press we receive from these events” -Kendra Scott
  41. 41. RESULTS
  42. 42. BUT IT’S BIGGER THAN THAT.
  43. 43. “WE DID NOTHING surrounding this accept love that we were loved for helping our community. We’ve tried to put a bigger emphasis on giving back quietly and start being known for the things we do-not always expecting a big applause.” Kat Paye-CEO, National Cherry Festival
  44. 44. MILLENNIALS CARE 47% say they buy from one brand over another, because that brand supports a cause.
  45. 45. EQUITY The value your brand has in the marketplace beyond what your accounting shows.
  46. 46. APPLE & BRAND EQUITY Brand Equity Driver What Apple Does Brand Element • Logo recognition • i Products Marketing Activities • Newsworthy Product Launches • Experiential Product Marketing • Build “cool kids” community • Limit release quantities Brand Associations • The Apple Store
  47. 47. Could also be considered Differentiators iForgot
  48. 48. STARBUCKS Brand Equity Driver What Apple Does Brand Element • Mermaid • Green color Marketing Activities • Announces perks for “partners”, ie, employees • Rewards programs • Discount for bringing your own cup Brand Associations • Quality Assurance • Convenience on every corner
  49. 49. $1.99 $2.95
  50. 50. $3.19 $4.99
  51. 51. Within 15 years, Starbucks has created more brand equity than the 108 year old Maxwell House. -Forbes
  52. 52. VALUE OF EQUITY • Don’t have to be the cheapest to be successful, or even THE MOST successful- REALLY think about this as a fair • Don’t have to be the biggest company to be a market leader • Price can be correlated to perceived value
  53. 53. EXTENSION Going beyond brand origins to explore new fields, where existing operations compliment new initiatives.
  54. 54. 1998 Where were YOU in 1998?
  55. 55. “For World Wide Web users who enjoy books, Amazon.com is a retail bookseller that provides instant access to over 1.1 million books. Unlike traditional book retailers, Amazon.com provides a combination of extraordinary convenience, low prices, and comprehensive selection.” ORIGINAL POSITIONING STATEMENT
  56. 56. THAT WAS IT? WHAT IF…
  57. 57. 2001 FIRST PROFIT
  58. 58. SAFFIRE & SAFFIRETIX Websites for Fairs, Festivals & Rodeos Savvy events, venues & destinations want their websites to make more money, therefore, we are Fully integrated website & ticketing solutions for savvy events, venues & destinations. Software for Events, Venues & Destinations
  59. 59. NEEDED FOR EXTENSION • Must make sense with your existing product offering • Company must be established enough to grow your business with your existing customers • Most successful in terms of profit margin when you can capture a new target audience
  60. 60. #FAIL
  61. 61. Customer loyalty & value Reputation Move forward! Equity Image Extension + = ☺ EXTENSION FORMULA
  62. 62. LAUNCH A NEW EVENT
  63. 63. CORN DOG CLASSIC-5K
  64. 64. MORE FREE ONLINE MARKETING TIPS! Website www.saffire.com Facebook TeamSaffire Twitter @TeamSaffire Instagram TeamSaffire YouTube saffirestudio The Amplifier www.saffire.com/podcast Questions?
  65. 65. Cassie Dispenza cassie@saffire.com

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